Ratings based on 735 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Oct-2014
The beachfront location was very convenient and close to many restaurants. It wasn't a fancy hotel, but worth the price you paid.
3 out of 5
Recommended
for Families
by A verified traveller from Texas

Pleasant stay

Posted 21-Oct-2014
Pros: Proximity to the beach
Cons: Paint and carpet
Location: Nearby there are several good restaurants. Blue Fish, Red Fish for lunch or dinnner and Native Cafe for breakfast and many more. Not far from the pier
Comfortable and clean room. It could use a little updating, fresh paint, and new carpet but overall not bad for the price. The hotel staff was very friendly and accomodating. We loved that the hotel was on the beach, very convenient, not too crowded in that location. Pools were clean. The A/C did not run very cold. Pleasant stay for the 3 nights we were there.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Oct-2014
Overnight. Pool, beach very nice. Staff nice. Room clean, adequate. Breakfast adequate.
4 out of 5
Recommended
for Families
by A verified traveller

Nice hotel close to entertainment and great food

Posted 10-Oct-2014
Pros: Price, location, and especially the staff.
Cons: Aging hotel, but well managed and well kept. Had one issue with the AC unit which was immediately addressed when brought to front desk's attention.
Spent a great weekend in Pensacola Beach with family. Had a great time, ate too much good food, and laughed like there was no tomorrow. Great hotel with top shelf staff and close to planned community events.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 7-Oct-2014
Hotel was fine for weekend stay. After all it is the beach we were there for not the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller from LONG ISLAND, NY

IT'S ON THE BEACH!

Posted 7-Oct-2014
Pros: It was directly on the beach.
Cons: Our room needs major updates in bathroom, furniture & carpet.
Location: Wonderful small beach community.
Our room #258 needs to be updated but was clean! There was a fridge, microwave, strong shower water & good ac. The best thing about this hotel & really the only reason I would recommend & return, is that it is directly on the beach.
3 out of 5
by A verified traveller from Tennessee

Paid extra for a beach view.

Posted 28-Sep-2014
Pros: The bed was comfortable for sleeping.
Cons: EVERYTHING!!! Furnishing are not just outdated---they are exhausted and deserve to be retired!
This is a motel-not a hotel. If you tried to sit in the cheap plastic chair to see the beach--everyone else on your floor walks back and forth in front of you to get to their room. NOT worth the money!!!
2 out of 5
by A verified traveller

Nasty manager

Posted 23-Sep-2014
Cons: A new general manager wouldn't hurt
I had to cancel my room ( within the allotted time period) because of an emergency but my girls kept one in my name and were going to pay for it themselves. When they arrived they were rudely treated and had to jump through hoops to prove they were my daughters to keep the room. Now I'm having trouble getting my refund since they have no record that I wasn't there. I will never stay there again after all this hooplah. It was a simple matter of cancelling one room and keeping another but you'd think my adult girls were trying to steal my reservation. When an Expedia rep tried to straighten out the mess they were extremely rude to her too. Nice customer service-NOT!
3 out of 5
by A verified traveller from Marietta, GA

Ok hotel, but staff was super nice

Posted 22-Sep-2014
Cons: Facility needs updating!
Location: Beach
OK hotel for someone on a budget - very dated and older facility... not too far from beach. NOT all rooms are ocean-facing, so if you want that, specify it! The staff was very pleasant and nice and that made it better!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Sep-2014
Great location and was just right for what we wanted