Didn't like that tub valve let only half the water go to the shower head. To be fair, though, I didn't report it until I checked out (didn't want the trouble of changing rooms). Didn't like that all bed pillows are very soft (hard to prop up in bed). Would like a mix of some soft, some firm. Breakfast would be much better with homemade oatmeal vs instant and with some hard-boiled eggs. I liked the quick response on fixing a malfunctioning TV remote (manager replaced the sensor). Liked the room cleaners' responsiveness, friendliness.