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Room type
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Executive Double Room, Sea View - Family Fun Package

One King Bed or Two Single Beds
323 square feet • Max Occupancy: 3 adults
Includes: Free Dinner, Welcome Gift Upon Arrival, Breakfast Buffet
C$337 C$337
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Executive Suite - Family Fun Package

One King and One Single Bed
Max Occupancy: 3 adults
Includes: Free Dinner, Welcome Gift Upon Arrival, Breakfast Buffet
C$534 C$534
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Superior Double Room

One King Bed or Two Single Beds
388 square feet • Max Occupancy: 3 adults
Includes: Full Breakfast, Free High-Speed Internet
X X
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Deluxe Double Room (Sea Facing)

One King Bed or Two Single Beds
323 square feet • Max Occupancy: 3 adults
Includes: Full Breakfast, Free Wireless Internet
X X
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Beachfront resort with wireless hotspots

Beach resort

Located on Batu Feringgi Beach, about 15 km (9 miles) from town, this family-friendly resort is 20 minutes away from George Town, a UNESCO world heritage site, near National Park and Night Market.

Recreation and sports

The resort offers recreational activities for all ages: a Family Entertainment Center, an Adventure Zone, a water sport center, 2 pools, 3 tennis courts, and a Par 3 Executive Golf Course.

Space, cable TVs

All 387 guestrooms are at least 30 square meters (323 square feet) and include cable TVs, free high-speed Internet access, mini-refrigerators, and telephones in bathrooms.


General

What to expect: Whirring ceiling fans and large open spaces give the lobby an immediate resort feel. Sun-kissed guests in beachwear loiter around the lobby area, some taking time to read in the lounge.

Facilities: Two large lagoon pools and one children's pool with a slide take center stage at the resort. Adventure Zone is an air-conditioned family entertainment facility for children and adults that includes drop slides, play equipment, game zone, and snack counter and cafe. The resort also has a complimentary full-day childcare program from morning till evening, and a fitness facility.

Manicures, pedicures, and various hairstyling services are available at spa/salon. A small shopping area includes an art gallery and souvenir shop-cum-tailor, where outfits can be tailored within three days. A laundry facility with washers and dryers is open for guest use.

Internet access: Public areas, including some restaurants, lobby, function rooms, garden, and pool areas, have wireless Internet access.

Conference/function room(s): The hotel has one 335-square-meter (3,605-square-foot) ballroom for up to 400 people, and four other function rooms of varying sizes, from 58 square meters (624 square feet) to 133 square meters (1,431 square feet). Audiovisual equipment includes an LCD projector, microphone, overhead projector, laser pointer, CD player, and DVD player.

Insider tip: The streets immediately outside the hotel come alive in the late evening with night-market stalls hawking souvenir items, electronic goods, and clothing. Also across the street is a 24-hour convenience store where guests can stock up on drinks and snacks to fill guestroom refrigerators.

  • 24-hour front desk
  • Air-conditioned public areas
  • Audiovisual equipment
  • Babysitting or childcare
  • Ballroom(s)
  • Banquet facilities
  • Tennis on site
  • Number of floors - 7
  • Bar/lounge
  • Beauty services
  • Business services
  • Coffee shop or café
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Doorman/doorwoman
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Express check-in
  • Express check-out
  • Shopping center shuttle (complimentary)
  • Arcade/game room
  • Gift shops or newsstand
  • Hair salon
  • Tours/ticket assistance
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Number of outdoor pools - 2
  • Technology support staff
  • Beach/pool umbrellas
  • Total number of rooms - 387
  • Laundry facilities
  • Limo or Town Car service available
  • Medical assistance available
  • Multiple small meeting rooms
  • Multilingual staff
  • Free parking
  • Picnic area
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Restaurant
  • Room service (24 hours)
  • Safe-deposit box at front desk
  • Outdoor tennis courts 3
  • Number of meeting/conference rooms - 4
  • Security guard
  • Shopping on site
  • Supervised childcare/activities
  • Swimming pool - children's
  • Tour assistance
  • Wedding services
  • Health club
  • Children's club
  • Garden
  • Spa services on site
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Internet

Available in all rooms: Free Wi-Fi, Free wired high-speed Internet

Available in some public areas: Free Wi-Fi, Free wired high-speed Internet


Parking

Free parking


Room Amenities
  • Premium TV channels
  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Air conditioning
  • Blackout drapes/curtains
  • Climate control
  • Direct-dial phone
  • Phone
  • Refrigerator
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Turndown service
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Complimentary toiletries
  • Hair dryer
  • In-room childcare (surcharge)
  • Cable TV service
  • Desk
  • Iron/ironing board (on request)
  • In-room safe
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • Free Wi-Fi
  • Free wired high-speed Internet
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Dining

A buffet breakfast is provided each morning.

Garden Cafe - Casual café on lobby floor. Unenclosed dining area cooled by ceiling fans. Views of garden, pool, and sea. Rattan furnishings with floral upholstery. Serves buffet breakfast and à la carte menu of Western and local cuisine for lunch and dinner; occasional buffets on selected nights during off-peak season (nightly during peak season).

Sigi's Bar and Grill On The Beach - A family-style restaurant. Themed buffets include barbecues, seafood, and healthy salads as well as a variety of local Asian dishes. Restaurant offers tasty children's menu. Alfresco dining on the Batu Feringgi beach. Colorful tablecloths, bright blue chairs and brightly colored hand-painted crockery create a cheerful atmosphere. Band from lounge plays nightly (except Tuesdays). Open for dinners only.

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Recreation

The Shangri-La's fitness center on the ground floor is approximately 50 square meters (538 square feet) and has two treadmills, one step machine, one rowing machine, two bicycles, and a free-weights area. A personal trainer is also on site. Open from early morning till late night.

Two irregularly shaped swimming pools face the beach, and a small children's pool with a slide and a 20-seat jetted pool complements. Pool games are occasionally organized for guests.

The Golden Sands Resort features an Adventure Zone, a 10,300-square-foot indoor Family Entertainment Center with drop slides, modular play equipment, a game zone, and theme birthday party rooms.

Other recreational facilities include 3 tennis courts, La Petanque (French bocce) court, and a Par 3 Executive Golf Course. A water sports center by the beach provides equipment for non-motorized water sports like fishing, canoeing, and windsurfing.

Private operators along the beach provide opportunities for other sports such as jet skiing, parasailing, and horse riding. Across the street from the hotel's front entrance are bicycle and scooter rental shops. Biking trails can be found at Teluk Bahang National Park, about 7 km (4.5 miles) away. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Horse riding/rental nearby
  • Parasailing nearby
  • Basketball on site
  • Fishing on site
  • Rowing or canoeing on site
  • Swimming on site
  • Volleyball on site
  • Windsurfing on site
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower


Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Effective June 1, 2014, a state tax of MYR 3 per room, per night will be charged and collected at the property. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Noise-free rooms not guaranteed

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Fees
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • New Year's Eve (31 December) Gala Dinner per adult: MYR 300
  • A tax is imposed by the city: MYR 3 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
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Additional Details

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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