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The hotel didn't really have anything around it. Malls are around 10 minutes walk away.
The staff were helpful enough to open the business room in the hotel, as the in-room WIFI is the worst I used in Malaysia.
The gym and sauna area is good, but they need to fix the cold bath as they once had this
I’m writing this review on behalf of my two Australian friends who had a terribly experience in their previous hotel they were in . I booked this hotel for them . They enjoined their stay at Evergreen L very much as far as I know .
Very rude and arrogant staff. Especially the managerial staff manning the cafe on the 1st floor. I was treated as if I am transparent. I was standing at the reception for close to 10 minutes and the manager saw me. But he chose to ignore me an go about doing his own thing. Very rude and arrogant. The staff handling my check in also same thing. Rude, arrogant and smug. I really have nothing good to say about this hotel
Yin Fook
Stayed 4 nights in Nov 2023
6/10 Okay
David
Nov 30, 2023
Disliked: Cleanliness
Hotel is older and worn down. Room cleaning was subpar. Had to call late nearly every afternoon because my room wasn’t made up. And they never vacuumed my room nor do I see any of the staff with a vacuum. I wouldn’t rate this a four star hotel
Friendly and helpful staff, fast and quick check in/out.
Kah Keow
Stayed 3 nights in Aug 2023
6/10 Okay
Qiuqiang
Travelled with family
Aug 20, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
To be honest, the hotel is good, breakfast is good, fitness room is good, but, the WiFi in the room is bad, people like me are always need the internet to work, I don’t like the room have no internet.
The rooms were bit dated but was clean . The breakfast buffet selection was very limited & disappointing to say the least. Hope they can improve their buffet menu.
Most impressive at Evergreen Laurel is the staff, very polite, friendly, helpful. Such a pleasant stay! The hotel is good location and we booked our room facing the sea, it’s such a beautiful view. Lastly, the hotel is clean, neat and well maintained. Definitely come back again.
Nice room/ close to ocean although not a beach- we had a city view room. Room was well equipped and quiet which was really important. Staff was great and provides endless supply of water to us and use of hotel umbrella when needed. Will definitively return
Our room internet had very bad connection. We need to go down to lobby to use the internet. We have called the receptionist 2 days in row, keep telling us they were restarting the wifi but still the same. Finally told us to change room as they couldn't do anything:(
Thanking everyone at the hotel for their kind hospitality and excellent service for our 6-day stay! The breakfast buffet was delicious and housekeeping was so attentive (we accidentally turned off the do-not-disturb sign at 5 pm) and came back to find our room clean and tidy!
The only issue we had was that the bushes at the front of the entrance (if driving in for parking or pick-up) are not well-positioned or overgrown, so if you're driving, you may miss the entrance, especially at night. Just a trim needed.
Will definitely come back again. Thanks to the hotel for taking such good care of us!