3 outdoor pools, open 7 AM to 9 PM, pool umbrellas, sun loungers

Reviews of Woodlands Suites Serviced Residences

Woodlands Suites Serviced Residences
172/3 Moo 5, Soi Naklua 22, Pattaya, Chonburi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 174 reviews" "
Rating 8 - Good. 73 out of 174 reviews" "
Rating 6 - Okay. 8 out of 174 reviews" "
Rating 4 - Poor. 4 out of 174 reviews" "
Rating 2 - Terrible. 0 out of 174 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

onuma

Travelled with family
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ludovic

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Woodlands suites offer cozy and clean services appartments in a quiet environment, not far from a shopping center, with a lot of dinning options around, a short walk to the beach and a very approchable and agreable staff. Note that it is more couples and family oriented. Special: The local flying foxes to observe roaming between trees at night.
Stayed 10 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

HON MING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wifi in the room was too weak, it was useless.
Stayed 4 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
The stay was very impressive, very quiet place if you want peace and to read a book. Nice restaurant and coffee shop on the facility.
Stayed 1 night in Feb 2023

6/10 Okay

Selvarajah

Liked: Cleanliness, room comfort
No so happy
Room cleaning was poor. Staff communication was poor. Their attitude was that you were a problem rather then they were a solution.
Stayed 8 nights in Nov 2022

10/10 Excellent

Kum Chee

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Apisit

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Big room, clean , quiet, a bit old woody furniture
Stayed 1 night in Oct 2022

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Suite was well equipped. Staff excellent. Pool a little cool. Daily noise from construction next door.
Stayed 6 nights in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Average 4star, pool ok and quite.
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious unlike any other place I stayed
Stayed 1 night in Jun 2019
Response from Ton on Jul 10, 2019
Dear Anonymous, Thank you very much for your wonderful review and we are delighted to learn that you enjoy our home-style kitchen breakfast. We hope to see you again in Pattaya soon. Best regards,

10/10 Excellent

Yin

Liked: Cleanliness, property conditions & facilities, room comfort
Check in staff worked too slow. Bellman also. He should info us the road was detour first instead of letting us waiting for so long without notice till he guided us to our room.
Stayed 1 night in May 2019
Response from Ton on Jul 10, 2019
Dear Yin, Thank you for your amazing review score. We will take your comment to improve our service quality accordingly. We are looking forward to welcoming you again soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Apr 2019
Response from Ton on May 1, 2019
Dear Anonymous, Thank you for your wonderful 5 of 5 score review and we are looking forward to welcoming you back to Pattaya again soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly and relaxed atmosphere with very attentive staff who seemed to really enjoy their roles the food in the restaurant was super and the prices are very fair indeed thank you
Stayed 8 nights in Apr 2019
Response from Ton on May 1, 2019
Dear Anonymous, Thank you very much for your kind review and we are delighted to learn that you enjoyed your stay. We hope to have a chance to welcome you back to Pattaya again soon. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So great I can also use the facilities in resort
Stayed 3 nights in Oct 2018
Response from Holger / General Manager on Oct 21, 2018
Thank you for your kind feedback. We are pleased to know that you appreciated our facilities and hope to welcome you back again.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel wifi good but annoying as have to type in password every time breakfast limited
Response from General Manager on Apr 11, 2018
Dear Guest, Thank you for your recent stay here with us. We are pleased to know that you enjoyed your time. Currently we are looking into your internet issue and plan to change something. Breakfast, as a guest staying at Woodlands Suites Serviced Residences you have the option of having the breakfast either at Grappa or at Garden Cafe at our sister property Woodlands Hotel & Resort. It will be a pleasure for us to welcome you back. Kind regards, YOURS Woodlands Suites Serviced Residences

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Nice and quiet an plenty amenities around. Have lovely pool but no views from top floors.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay.
Surprised that the staff still remembered but us after more than a year. Service was brilliant as always. Everything was perfect. Great job.
Stayed 3 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poolside room is a must
Overall experience was very nice. Although my first impression with a 'male' reception staff who helped us check in wasn't very good. He didn't smile, didn't seem friendly, and didn't look like he wanted to help us. Quite strange - perhaps he was having a bad day and we caught him at that moment. Anyhow, stayed in normal rooms for first two days then upgraded to the poolside room once it was free. If you can, always go for the poolside room - it is very nice and our kids loved it. Breakfast buffet was nice, restaurant staff were very friendly. Bellboy was very friendly from the moment we arrived. Would definitely consider staying again - location in Pattaya is decent too, not too far from beach road and where all the shopping is.

10/10 Excellent

ZAIN, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel, very relaxing and very clean. Highly recommended

8/10 Good

Osamu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff is slow to understand customers' requirement. Poor English communication skills. They change the rate for taxi or other activities of sightseeing.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice room, service was good, kitchen as well, nice setup

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster at pool.
Where to start. The Suite we were in was absolutely great and the maid was terrific. If however you want to spend time by the pool, then I suggest you stay elsewhere. Maybe we were just unlucky, but there are about 70 rooms and only 22 loungers by the pool. These were mostly filled by long term stayers who seemed to think they owned the place. When I say long term I’m talking 2-3 months. We were told one couple stay there for 11 months of the year. Towels were out at the crack of dawn and at one stage a couple sitting next to us were told by a German that “this is a German area”. If they had actually used the loungers it wouldn’t have been so bad but, half the time they didn’t appear until after lunch and then only stayed a short while. Management told us that they had had words, but it made no difference. Who needs hassle on holiday. I go for a quiet restful time. Nice suites Woodlands, it’s just a pity about some of your long term guests.

8/10 Good

mohinder nath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wing Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Great stay if you want to be in peaceful part of Pattaya. Good neighbourhood! The only suggestion I have is for the hotel to have a van service to the main part of the town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mick, newcastle upon tyne.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 nights in pattaya
Overall good quality hotel, nice location nothing to complain about would recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time in this hotel love the pool
The staff are very friendly the rooms are clean. Close too Pattaya, I couldn't get enough of the pool . the breakfast is cooked to order thats a big plus. the size of the room is just right .

8/10 Good

K S LI, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Feeling good

8/10 Good

siu jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stu 4

Liked: Cleanliness, staff & service, room comfort
family getaway
We've stayed in Thailand many many times, this is probably one of the best hotels . Staff are very friendly &helpful .

10/10 Excellent

david, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place for golf stay
great hotel with fantastic rooms and service. hard to beat.

10/10 Excellent

david, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great golfing holiday
great place to rest after golf and very relaxed place to stay overall

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Clean room with valued prices. Comfortable space. only down side is the breakfast which used to be better.

8/10 Good

Seasoned Business Traveller, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for business or leisure
Helpful and friendly staff, convenient location at reasonable rates.

8/10 Good

Seasoned Business Traveller, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for both leisure and business
Helpful staff, nice rooms, great location and excellent food, especially breakfast. Highly recommended for both leisure and business travellers. Elevators could do with air-conditioning though......

10/10 Excellent

Dan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pattaya Favorite
I have stayed at the Woodlands Suites (not hotel) many times and keep coming back. The suites are tucked in down Soi 22 behind the Woodlands Hotel and are very quiet. The location is convenient both for access to Naklua and Beach Road. The WiFi works good although only allows one connected device. The staff are friendly and get to know you quickly. The included breakfast is good and the restaurant or buffet are not too crowded. There are no hassles bringing guests in with you. This is my go-to place to stay when in Pattaya for pleasure.

8/10 Good

T p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marc_Travel, Tampa_Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel for Business
Very Good. All conditions are there to be able to work.Thanks

10/10 Excellent

Marc_Travel, Chon Burry_Pattaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good for Business Stay
All that I was expecting was there!Thanks

10/10 Excellent

Marc_Travel, Chon Burry_Pattaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for business
Staff is friendly and qualified. very good stay.

10/10 Excellent

Fang, Singapore

Liked: Staff & service, room comfort
Good hotel with nice room
Nice hotel, great location with friendly staffs

10/10 Excellent

Lil, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for the price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

HIDENORI

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, the staff were extremely nice, the room was amazing and the breakfast was good and the view just amazing. Highly recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

kazuo

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

kazuo

Stayed 1 night in Feb 2024