New Superior Room (Renovated)

Reviews of Sawasdee Siam, Pattaya

3 out of 5
Sawasdee Siam, Pattaya
524/26 M.10 Soi 11, Pattaya 2 Rd., Nongprue , Banglamung, Pattaya, Chonburi

Reviews

6.2
Rating 10 - Excellent. 22 out of 267 reviews" "
Rating 8 - Good. 76 out of 267 reviews" "
Rating 6 - Okay. 86 out of 267 reviews" "
Rating 4 - Poor. 52 out of 267 reviews" "
Rating 2 - Terrible. 31 out of 267 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Paul

Disliked: Cleanliness
The property if you want sleep not until 4am as live rock band20 yards across the road every night. The last day no water water so ever from night before could wash shower tiolet for over 24hours i think a refund should have been offered many people left not a word from the management to apologise
Stayed 18 nights in Jan 2024

2/10 Terrible

Kanchana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, ac not cool at all. It old hotel.
Stayed 4 nights in Jan 2024

6/10 Okay

Kanokphon

Travelled with group
Liked: Staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gary solo traveller
Nice staff,central for night life so no early to bed if you want early night not that I did 😂 great value for money
Stayed 12 nights in Jun 2023
Response from Nid on Jul 10, 2023
Thank you very much

10/10 Excellent

ROGER

Stayed 7 nights in May 2023

2/10 Terrible

nick

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I booked and payed for Renovated superior room And was given a sub standard room No compensation or refund on the extra I paid for .
Stayed 10 nights in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
It is close to the shops and entertainment, the beach is only a ten minute walk.
Stayed 28 nights in Oct 2019
Response from Virote s. on Nov 5, 2019
Dear Valued guest Thank you for staying with us. We appreciate your feedback Best Regards Virote S.(Hotel Mgr.)

6/10 Okay

Verified traveller

Stayed 10 nights in Oct 2019
Response from Virote s. on Oct 27, 2019
Thank you for staying with us. We appreciate your feedback

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SAWASDEE SIAM HOTEL PATTAYA
The wardrobe door did not slide this was repaired within 1 hour of my complaint to reception The Safe in my room did not open This safe was replaced by a new Safe within 1 hour of myvcomplant to reception The pillows smelt bad the cleaner got me better pillows but not new pillows this was alot better than the pillows i had First night the bath towels was very old had holes i spoke to the cleaner and i received better bath towels for my next two nights i enjoyed the swimming pool its a good size Location is very good everything you need is close and 7 Eleven open 24hours
Stayed 3 nights in Sep 2019
Response from Virote S. on Sep 21, 2019
Dear Mr. Andrew Thank you so much for your feedback from your recent stay with us. Your observations, experiences and suggestions are invaluable to us as they help us continually monitor and improve our unique offerings to all our valued guests. As On behalf of the management team, kindly accept our sincere apologies for not being able on this occasion to provide you the high standard of hospitality which is the general norm of our hotel. We genuinely regret the inconvenience caused to you because of this and we hope this incident will not spoil your good impression in our hotel for long. We hope to get a chance to welcoming you back for another wonderful stay with us in nearest future. Best Regards, Virote S.(Hotel Mgr.)

6/10 Okay

Verified traveller

Liked: Staff & service
Its a little expensive for what you get
One night stay - its a little expensive for what you get. The area is good for nightlife if your after this - and it has the noise that goes with this. If your not looking for this than this is not the best hotel. Also breakfast expensive and not so good. Renovated rooms done basically - but clean and all ok.
Stayed 1 night in Jul 2019
Response from Virote S. on Jul 9, 2019
Dear Valued guest. thank you so much for your feedback from your recent stay with us. We regret to hear that our hotel was not up to your expectations. Please accept our apologies for the shortcomings and rest assured that your reviews will be cascaded down to all departments concerned for immediate improvement. Best regards, Virote S.(Hotel Mgr.)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
15 day stay. May 2019
Couldn't find my booking for 2 hours. Very frustrating. Room on 6th floor as per website photo. Recently renovated. I liked the USB wall socket for charging. No travel adaptor required. WiFi good in all areas of hotel. Looks a little run down externally but ok. Food good. Pool out of action for 4 days due pump failure and turned green. Pumps fixed and gallons of chlorine dumped in pool to clear water. No warning signs. Overall a good stay and ok standard for budget hotel. Right in middle of nightlife.
Stayed 15 nights in Apr 2019
Response from virote somjit on May 23, 2019
Dear Mr.Anonymous We would like to our apologies for the inconvenience caused and assure you that we have taken the necessary steps to remedy the situations.and I look forward to welcome you back for another stay at Siam Sawasdee Warm Regards, Virote S.(Fom.)

6/10 Okay

Douglas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 15 nights in Apr 2019
Response from virote somjit on May 13, 2019
Thank you for staying with us. We appreciate your feedback

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Room comfort
One night
Stayed 1 night in May 2019
Response from Tor/HM on May 8, 2019
Thank you for staying with us. We appreciate your feedback

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value hotel
Good value hotel pleasant staff and very good location.would stay again.
Stayed 6 nights in Feb 2019
Response from virote somjit on Feb 26, 2019
Dear Mr.Roger Thank you so much for your review and recommendation. Very happy to read that you enjoyed your stay and everything was up to your expectations. Together with my team, I look forward to welcoming you back when you next visit Pattaya City and stay with us at Sawasdee Siam again Yours sincerely Virote S./ Front Office Mgr.

8/10 Good

Jerry, Pattaya, Th

Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget hotel, not to be compared with top end 5 star facilities. The rooms are adequate, the pool is superior, the restaurant is OK, staff are great. The big plus is location! The property is smack in the middle of soi Bukaho, surrounded by the entertainment district on all sides! I have spent a total of at least 6 weeks there, and will revisit if I don't have more long term digs already arranged. It,s a great budget option! ;)
Stayed 7 nights in Nov 2018
Response from Tor on Dec 4, 2018
Dear Mr. Jerry, Thank you for your stay with us at Sawasdee Siam, Pattaya for your long weekend. On behalf of the management, we would like to thank you for your great comments. We do hope to welcoming you and your guest in the near future. Regards, Pisitchai Saengsrijun Hotel Manager

6/10 Okay

andrew

Oct 2018 Sawasdee Hotel
if your lucky you may get good room Noisy pool close to main road and Bars you need take ear plugs Resturant staff never smile at the land of smiles ? None smoking room smelt of cigarrettes broken wardrobe and loose drain shower guard my daughter could loose toes Value for money Yes From 1st Nov prices more than doubled i moved out
Stayed 10 nights in Oct 2018
Response from virote somjit on Nov 27, 2018
Dear Mr.Andrew we would like to apologize for the inconvenience and disappointment that you experienced in with our service recently and feedback will give opportunity to remedy any problem that may exist and help to improve our service. please accept our sincere apologies and we hope that we can have the opportunity to welcome you back to Sawasdee Siam again. Yours sincerely Virote S. Front Office Mgr.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ok but some options need to be renwed...air conditioner is old and without remote control..high noisy...thr bathroom can be better It is also a little bit away from the beach
Stayed 4 nights in Oct 2018
Response from virote somjit on Oct 25, 2018
Dear Sir. We would like to our apologies for the inconvenience caused and assure you that we have taken the necessary steps to remedy the situations. Best Regards Virote S.

8/10 Good

Andrew, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a great location
Great swimming pool that gets the sun all day long. Close to all the bars, LK metro. Friendly staff.
Stayed 7 nights in Oct 2018
Response from virote somjit on Oct 16, 2018
Thanks for staying with us. We appreciate your feedback

4/10 Poor

John

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2018
Response from Romi.C on Aug 13, 2018
Thank you very much for taking the time to write your feedback on your last experience at Sawasdee Sabai

8/10 Good

Louis, York England

Liked: Cleanliness, staff & service, room comfort
Good for LK Metro area
Nice Tv shower and safe. A little noisy from bars outside at night but soon get ust to it. Buffet breakfast good value at 120Bt.
Stayed 8 nights in Jun 2018
Response from Romi.C on Jul 7, 2018
Thank you for taking the time to give us your valuable feedback

6/10 Okay

Chris, Pattaya

The hotel has been renovated since I last stayed t
It is in a convenient location and if you can get a discount on it's published prices is value for money. The correct price for the hotel is around 800 baht less than half it's published prices.
Stayed 1 night in Jun 2018
Response from Romi.C on Jun 19, 2018
Thank you for taking the time to write your feedback for all comment are appreciated for our improvement. We hope to welcome you again

8/10 Good

Matt, Coventry

Liked: Staff & service, property conditions & facilities
Grand location
Recently being refreshed and updated. Clean great location guest friendly nice pool
Stayed 13 nights in May 2018
Response from Romi.C on Jun 1, 2018
Thank you so much for your feedback from your recent stay with us. It’s truly encouraging to hear from our valued guests such as yourself who have kind words about their stay experience. Thank you very much, on behalf of each and every one in our team. It is always a pleasure to be of service to you and we look forward to the next time you visit the City and stay with us at Sawasdee Siam

6/10 Okay

colin

Disliked: Staff & service
Stayed 1 night in Feb 2018
Response from virote somjit on Feb 18, 2018
Thanks for staying with us.

6/10 Okay

george, Portsmouth, UK.

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
building works are being carried out to the hotel.
the hotel is undergoing renovation 1 floor at a time so myself and 3 more friends spent 4 nights on one floor then 13 nights in the newly renovated part of the hotel. the room did look nice after painting but the hotel have decided to remove the stranded type bed bases and replaced them with solid low level base that is about 100 mm above the floor level that i found quite had to stand up from. over than that the hotel is still very well placed with good staff.
Stayed 16 nights in Jan 2018
Response from Romi.C on Jan 22, 2018
Thank you so much for your feedback from your recent stay with us. It’s truly encouraging to hear from our valued guests such as yourself who have kind words about their stay experience. Thank you so very much, on behalf of each and every one in our team. It is always a pleasure to be of service to you and we look forward to the next time you visit the City and stay with us at Sawasdee Siam Pattaya.

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ok for the price
A dreary looking room, but ok for the price i paid. You get what you pay for so overall happy with the room/hotel.
Stayed 4 nights in Dec 2017
Response from virote somjit on Jan 9, 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. 10 minute walk to beach. Nice food. Pool great to relax in and cool off. Lots of thing to do in all directions. Need I say more.
Stayed 13 nights in Dec 2017
Response from Virote on Dec 23, 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

chris

Stayed 1 night in Nov 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine.
Stayed 2 nights in Nov 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

mr rameshchandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay in this hotel
good hotel,kindly staff,good location,big room,good cleanless,
Stayed 4 nights in Sep 2017
Thank you very much and we look forward to having the opportunity of welcoming you back to Sawasdee siam again

6/10 Okay

Hasu, Brighton

Liked: Staff & service
good location
within easy walking distance to supermarkets, vegetable market, gym, bars and restaurants. The hotel rooms very reasonable for the price. Breakfast is buffet style and very good especially the Thai food. The main restaurant closes at 6pm which is too early for my evening eating habbits.
Stayed 16 nights in Jun 2017
Response from Romi.C on Jul 13, 2017
My apologies for delayed response and thank you very much for stay with us we look forward to having the opportunity of welcoming you back to Sawasdee siam

8/10 Good

ian

Liked: Staff & service
The hotel was in the right part of pattaya
Stayed 1 night in Jun 2017
Thank you for staying with us .We therefore very much look forward to having the opportunity of welcoming you back to Sawasdee Siam again

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thank you for staying with us

4/10 Poor

Shlomo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A RUN DOWN PLACE WITH BAD STAFF
I HAVE BEEN IN THIS HOTEL MORE TIMES THEN ONE , BUT THIS IS THE LAST

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish
I would never stay at this hotel again

2/10 Terrible

ANDRE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty dingy smelly
The staff was not very friendly ,housekeeping was not well performed the sheets are dingy and the Buffett breakfast is not worth the xtra charge,charged me 100bht to clean sheets that they only changed once in 7 nights Wouldn't stay there again

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Chris, Near Pattaya, Thailand

Liked: Cleanliness, staff & service, room comfort
Convenient location
The room was a little tired. The rooms are large and the bed comfortable and looked nice on entry. The prices for food are very reasonable. The air-con was noisy and the curtains not very effective in blocking out the light in the morning.

6/10 Okay

Mohammad

Liked: Room comfort
Convenient Hotel
The picture you see of the hotel in the internet is not the same in reality. Firstly, the hotel area is not so big as it looks in the internet picture. Secondly, the place is quite old and the neighborhood is somewhat crowded. Rooms are good and spacious, but the toilet lighting needs improvement. Certain days the street music can be quite loud and is played till the wee hours of the morning. Some room amenities, such as coffee maker, safe and big refrigerator are useful. Breakfast is good but the menu is almost the same everyday, specially the fruits. Big shopping malls, night bazar and the beach Broadway are within easy walking distance. The service at the front desk may need improvement.

8/10 Good

philip

Liked: Cleanliness, staff & service, room comfort
Ideal for the boys
Very good

6/10 Okay

Suraj, Bangalore, India

Disliked: Staff & service
Low budget for a fairly 2 night stay
The stay was quite comfortable, less budget, fair way of reaching the hub places, with that there was no wifi, phones were not working, glasses were not kept clean.

8/10 Good

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in pattaya
It was just great. We have enjoyed our stay in sawasdee siam hotel. We have enjoyed the pool and the hotel area and all the facilities that we had .

4/10 Poor

Rajan, New Delhi

Disliked: Staff & service, property conditions & facilities, room comfort
Hi There, It was very disappointing to stay with this hotel,receptionist was rude at the time of checking ,room we have booked it was totally different she had asked us to pay extra bucks to get better room having paid THB 400 extra per room she didnt give us actual receipt what we have paid for . One of my 70 years old uncle stayed with us hotel staff have asked us to pay THB 100 for key to open the door when he locked keys by mistake inside. Room service was pathetic no water no soap/shampoo even no intercom was working every time we had to go to reception for a small small thing.it was a rip off.staff at breakfast premises very rude. How we spend six days there God knows

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Yes indeed
Anchor for the LK Metro area - very close to Walking Street as well. Recommend they place "Quiet in the Hallway" signs in Indian and Russian languages in the hallways

6/10 Okay

Michael C., Minneapolis

Liked: Cleanliness, room comfort
My Trip
Sawasdee Siam is conveniently located with ample access to nightlife and eateries. We rented motorbikes so we were able to ride all around Pattaya, Jomtien & Naklua.

6/10 Okay

Davo, Adelaide

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Big and busy hotel
Room was not ready on arival at 2pm. Front reception very busy. But it's cheap and in a top spot if you like the girl bars and lady boy bars.

4/10 Poor

Mark, Wales

Disliked: Staff & service, property conditions & facilities, room comfort
Xmas in Pattaya
On arrival was taken to my room, it was very unsatisfactory! After complaining was shown an alternative which was as bad, I rejected this room also. Then I was show a room that was much better. Found that if you don't ask you won't get. This is a bad policy!!!

8/10 Good

bryan

Liked: Staff & service
great place for the price. the staff is friendly and helpful

8/10 Good

WILLIAM, HILO, HAWAII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD TIME WAS HAD BY ALL
HOLLOWEEN IN PATTAY! PARTY TIME!...AND THE WOMEN....WONDERFUL AND SOOO FRIENDLY....

6/10 Okay

michael, san diego

Disliked: Property conditions & facilities, room comfort
basic cheap place.
This was dumpy place in need of repairs but it did have a decent pool and an average breakfast. I would not reccomend this place and dont plan to stay here again. There is noise at night if you are on the street side but I got used to it. The pool is ok but nobody showered before entering the pool and the naked little kid urinated at the pool, I did not go in again. The breakfast was basic and the cook was terrible , h she put her hands n in the food and ate frm from the serving dish. The shower was terrible and the free soap was small. the price ouside on the sign said 720baht,,, cheap.

8/10 Good

tony

Liked: Cleanliness, staff & service, room comfort
holliday
good value for money hotel clean rooms mini bar could be better will stay there again