2 outdoor pools, sun loungers

Reviews of Royal Wing Suites & Spa Pattaya

5 out of 5
Royal Wing Suites & Spa Pattaya
353 Phra Tamnuk Road, Pattaya, Chonburi

Reviews

9.8

Exceptional

Rating 10 - Excellent. 79 out of 93 reviews" "
Rating 8 - Good. 12 out of 93 reviews" "
Rating 6 - Okay. 2 out of 93 reviews" "
Rating 4 - Poor. 0 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nungning

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Wing Suites and spa. WOW WOW WOW. This place is amazing. The staff is the best. Every is so polite and helpful. Next time I come this will be my go to hotel. Super luxurious. The customized name plates was a bonus. Thank you for having us.
Stayed 2 nights in Feb 2024
Response from Pensiri on Feb 23, 2024
Dear Mrs. Prakansa,Thank you for choosing Royal Wing Suites and Spa and for taking the time to share your excellent review!We are thrilled to hear that you had an amazing experience with us and that our staff made a positive impression on you. Providing exceptional service and ensuring our guests feel welcomed and valued is always our top priority.It's fantastic to know that you found our hotel luxurious and appreciated the personalized pool bed name plates you received as a souvenir on departure. We're delighted to have had you as our guest, and we look forward to welcoming you back on your next visit. Your continued support means a lot to us!Thank you once again for your kind words, and we can't wait to host you again at Royal Wing Suites and Spa.With my best regards,Thibault SellierHotels ManagerRoyal Cliff Hotels Group

10/10 Excellent

Angelo

Liked: Cleanliness
Stayed 5 nights in Dec 2023
Response from Pensiri on Feb 12, 2024
Dear Mr. Inman,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

10/10 Excellent

Thomas

Stayed 4 nights in Dec 2023
Response from Pensiri on Dec 8, 2023
Dear Mr. Kaernsund,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no free breakfast as VIP members
Stayed 1 night in Nov 2023

10/10 Excellent

YEONSOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed to stay in royal wing suites & spa. When I stepped in the hotel first time, a good scent and quietness made me relax. Staffs were friendly and kind. The hotel was beautiful and clean. Everything was perfect to me. If you need a vacation to relax, I definitely recommend this hotel. Thank you team Royal!!!
Stayed 3 nights in Nov 2023
Response from Pensiri on Nov 17, 2023
Dear Ms. Kim,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Beautiful hotel
Stayed 3 nights in Nov 2023
Response from Pensiri on Nov 12, 2023
Dear Mr. Wise,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

10/10 Excellent

shaun

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything !
Stayed 5 nights in Oct 2023
Response from Pensiri on Nov 3, 2023
Dear Mr White,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards,Royal Cliff Hotels Group

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Paradise!
This hotel is just a paradise and not just the Wing but the whole Royal Cliff Beach Hotel Resort. The staff and service are second to none. Rooms, restaurants and amenities wonderful. Amazing holiday as always .. Thankyou!
Stayed 2 nights in Oct 2023
Response from Pensiri on Nov 17, 2023
Dear Ms. Parsons Young,We would like to thank you for giving us the highest score, your feedback is really important to us. On behalf of the management team, we would like to extend our sincere thank you. We truly hope to have the privilege to welcome you back in the near future!Best regards, Royal Cliff Hotels Group

10/10 Excellent

Dania

Stayed 3 nights in May 2023
Response from Pensiri on Jun 6, 2023
Dear Ms Mc clendon,We would like to thank you for giving us the highest score, your feedback is really important to us. On behalf of the management team, we would like to extend our sincere thank you. We truly hope to have the privilege to welcome you back in the near future!Best regards, Royal Cliff Hotels Group

10/10 Excellent

Skylar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing!! Staff were friendly and helpful. Best place i have stayed at in Thailand!!
Stayed 3 nights in Apr 2023
Response from Kamonchanok on May 4, 2023
Dear Valued Guest,Thank you so much for taking the time to write such a praising review of your recent stay at the Royal Wing Suites & Spa!We are delighted to hear that you had such a positive experience and that our staff made such a great impression on you.Our team takes great pride in providing our guests with exceptional service, so it is always rewarding to receive such positive feedback.We are thrilled to hear that we were able to exceed your expectations and provide you with a memorable stay.We look forward to welcoming you back on your next visit to Thailand and providing you with another exceptional stay.Thank you again for your kind words.With my best regards,Thibault SellierHotels Group ManagerRoyal Cliff Hotel Group

10/10 Excellent

Anna Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Pensiri on Jun 6, 2023
Dear Ms Comia,We would like to thank you for giving us the highest score, your feedback is really important to us. On behalf of the management team, we would like to extend our sincere thank you. We truly hope to have the privilege to welcome you back in the near future!Best regards, Royal Cliff Hotels Group

10/10 Excellent

Seoung-hyun

Stayed 1 night in Mar 2023

10/10 Excellent

KEWAL

Stayed 2 nights in Dec 2022

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a nice hotel and very luxurious. I believe that they should offer the breakfast on the deal and not to sell it separately.
Response from Kamonchanok on Jan 13, 2023
Dear Valued Guest,Thank you for sharing your feedback following your stay at the Royal Wing Suites & Spa,We are delighted to read that your overall experience with us was memorable.It is a pleasure for our team to receive such a review.Thank you for your trust & loyalty.It is a pleasure having you as our guests.With my best regards,Thibault SellierResident ManagerRoyal Wing Suites & Spa

10/10 Excellent

Yvonne Lai Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, private oasis with awesome service
Staff were very welcoming, friendly and helpful. The service that they provided was incredible. Great quiet location but only a 30 min walk or 5 min drive from the main street. City view from adjacent park was incredible. Facilities were a bit dated but well kept and incredibly clean. Complementary daily fresh fruit and chocolate was a nice touch as was having a reserved lounger ready for you at pool/beachside every day. Pool area was reserved for Royal Wing guests only (which keeps it quiet and uncrowded) but you are allowed to use the interesting pools, beaches and facilities of the other (larger) hotels in the Royal Cliff complex. Only negative was price of optional services (so for example, book your own car service at 1/4 the price of that of the hotel). One of the nicest experiences we have had travelling. If you want a very relaxing vacation, it is worth the relatively high price versus other accommodation options in the city.
Stayed 14 nights in Nov 2022
Response from Kamonchanok on Dec 19, 2022
Dear Valued Guests,Thank you for sharing this praising review following your travel experience at the Royal Wing Suites & Spa!We are pleased to read that your overall experience was a success. Thank you for your compliment on the facilities, the amenities, and the quality of service you received. All our team members are doing their very best to please our guests’ every need. Also, the private pool and the pool bed reservation system are a plus that many of our guests appreciate very much.I was delighted to share your feedback and the little attentions you have mentioned with our team. It is a great reward for all of us.We hope you decide to visit us again during your next visit to Thailand.It is a pleasure to have you as our guest.With my best regards,Thibault SellierResident ManagerRoyal Wing Suites & Spa

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best experience ever
This place is amazing, from the moment you enter the opulent reception to arriving at your room it’s pure luxury. The staff are very warm and friendly and nothing is too much trouble
Stayed 3 nights in Mar 2020
Response from Thibault Sellier - Resident Manager on Mar 13, 2020
Dear Valued Guest, Thank you very much for your lovely review following your stay with us. We are pleasure to read that you highly appreciated the quality of service you received starting from the warm welcome and throughout your stay with us. At the Royal Wing Suites & Spa, we always try our very best to offer a detailed service personalized to your needs and to go the extra miles to make your stay memorable. We sincerely hope to have the chance to welcoming you back soon in our property. With my best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
a Jose
It’s very good and the service was also very good too, and the best in that hotel was the staff very friendly and helpful.
Stayed 1 night in Nov 2019
Response from Thibault Sellier - Resident Manager on Dec 3, 2019
Dear Valued Guest, Thank you very much for your feedback after staying at the Royal Wing Suites & Spa. I was delighted to read that you have enjoyed so much the quality of service from our dedicated team. I will be pleased to share your feedback with the team. We look forward to welcoming you soon in our property. With my best regards,

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Thibault Sellier - Resident Manager on Apr 23, 2019
Dear Valued Guest, Thank you very much for this great rating. We are delighted that your had a flawless travel experience at the Royal Wing, up to your expectations. Before your next visit, let us know what else we can do to enhance your experience as we wish help personalize your stay with us. We sincerely hope to welcome you soon again. With my best regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Thibault Sellier - Resident Manager on Apr 11, 2019
Dear Valued Guest, Thank you very much for giving us this perfect rating after your experience at the Royal Wing Suites & Spa. At the Royal Wing Suites & Spa, we wish to offer a flawless service and a great attention to details. Before your next visit, do let us know if there is anything we can assist you with or can provide to make your stay more enjoyable. The Royal Wing team will be looking forward to welcoming you back. With my best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really beautiful and I want to sway there forever!!
Stayed 3 nights in Mar 2019
Response from Thibault Sellier - Resident Manager on Apr 11, 2019
Dear Valued Guest, Thank you very much for your very positive feedback after your travel experience at the Royal Wing Suites & Spa. We are glad that you enjoyed so much our facilities and hope you could relax and appreciate every moment of this stay. Before your next visit, do let us know if there is anything we can assist you with or can provide to make your stay more enjoyable. We will be looking forward to welcoming you back in our property soon. With my best regards,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you want luxury
The staff was perfect. The grounds and room were absolutely wonderful.
Stayed 1 night in Mar 2019
Response from Thibault Sellier - Resident Manager on Apr 11, 2019
Dear Valued Guest, Thank you very much for this great feedback after your travel experience at the Royal Wing Suites & Spa. We are delighted that you enjoyed so much the quality of service, the facilities and our suites. It will be with great pleasure I will share your comment with my team. Before your next visit, do let us know if there is anything we can assist you with or can provide to make your stay more enjoyable and comfortable. We look forward to welcoming you in our property soon. With my best regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019
Response from Thibault Sellier - Resident Manager on Apr 30, 2019
Dear Valued Guest, Thank you very much for giving us this perfect rating after your travel experience at the Royal Wing Suites & Spa. The Royal Wing Suites & Spa always try to go a step further and offer a flawless service. Before your next visit, do let us know if there is anything we can assist you with or can provide to make your stay more enjoyable. The Royal Wing team will be looking forward to welcoming you back. With my best regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019
Response from Thibault Sellier - Resident Manager on Apr 11, 2019
Dear Valued Guest, Thank you very much for giving us this perfect rating after your travel experience at the Royal Wing Suites & Spa. Do let us know if there is anything we can assist you with or can provide to make your stay more enjoyable next time. We will be looking forward to your next visit to our property. With my best regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Great stay will stay again
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Tatiana on Jan 10, 2019
Dear Valued Guest, Thank you for taking the time to rate us. We are looking forward to welcoming you for another great stay. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay. Great personal service from the management team.
Stayed 1 night in Dec 2018
Response from Tatiana on Jan 10, 2019
Dear Valued Guest, Thank you for taking the time to rate us. We are looking forward to welcoming you for another great stay. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Tatiana on Jan 10, 2019
Dear Valued Guest, Thank you for taking the time to rate us. We are looking forward to welcoming you for another great stay. Best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s my second visit and excellent stay as always.

10/10 Excellent

Christina, Corona California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Five Star Resort
Royal Wing Suites and Spa is one of the most beautiful hotels in the world! I have stayed in many five star resorts but none had all of the amenities and the level of service experienced at this resort. Room 503 included a panoramic view of the ocean and we had access to the other hotels connected with the resort. I want to thank the Management of this fine resort for taking the time to ensure we had a wonderful vacation!
Stayed 4 nights in Jul 2017

10/10 Excellent

Hi tech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hotel
Very nice and quiet hotel. Good for staying away from busy life
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel staff, services, food and pool are excellent. Hardware is old needing major renovation!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful and quiet hotel
A peaceful and quiet place, room has got 2 balconies!

8/10 Good

ka kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
this hotel is over rated in most of the booking website, in reality it is an old and out dated hotel, i felt like i'm in the 80's.

8/10 Good

Katherine, Los Angeles

Liked: Cleanliness, staff & service, room comfort
Great place, a bit outdated
Great place but was a little surprised. Place is a little outdated and seems much newer in the photos. Staff was very accommodating. Bathtub wouldn't drain properly. Room service said one thing and they brought up something different. Overall a clean nice place, but a little oversold in the pictures vs. what we received. If I had to, would visit again.

10/10 Excellent

eric, perth, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5+star resort and hotel
complete relaxation

10/10 Excellent

sanjeev , india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay . While in the hotel you can't even dream which part of the world are you in .

10/10 Excellent

Jessie, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip in Royal Wing & Spa!
Awesome view! Great service! Yummy food! Nice place for relaxing!

10/10 Excellent

Cameron, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place for relaxing
This is a fantastic hotel for relaxing. Service is excellent, facilitates are good. Access to 3 hotels amenities and restaurants. Food is good and cheap. If you want to party, this is not the place, but if you want to kick back, it's great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good getaway
Stay was good, although we could have gone at a better time for better weather.

8/10 Good

martin, zug switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Short but great stay
Negative: poor english of staff Positive: General Manager very professional and polite

10/10 Excellent

PAUL, Global Traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARADISE (SPOIL YOUR PARTNER)
Great Facilities + Exceptional service = Paradise !

10/10 Excellent

mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Everything was first class without a doubt one of the best hotels in Asia I would recommend to anyone

10/10 Excellent

Toni S, Stockholm

Liked: Cleanliness, staff & service, room comfort
Fantastic Service
The service was excellent. It had a private beach and many good pools. This is a hotel a recommend if you are in Pattaya.

10/10 Excellent

Satisfied stay, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Very good indeed. Sevice and room, etc. everything was nice. Thank you to all the helpful and caring staff.

10/10 Excellent

Jason Hallett, Guernsey, Channel Islands, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely first class!
We had our honeymoon here in January. It is a truly beautiful hotel in a great location with fantastic views of the ocean. It is exceptionally clean and has the most friendly and helpful staff I have ever come across. The suites are spacious and very modern. The bathroom has a hot tub and a very powerful shower. There are 8 excellent restaurants which cater for all tastes and many onsite activities. If you want to be spoilt, this is the place. We will definitely return.

10/10 Excellent

Katsuhiro

Travelled with group
Liked: Cleanliness, property conditions & facilities
周辺にマッサージやレストランは少なかったが施設と対応は良かった。
Stayed 4 nights in Feb 2024
Response from Pensiri on Feb 19, 2024
Dear Mr. Kimura,Thank you very much for staying with us. We work hard to make our guests happy and we really do appreciate your feedback! Thank you very much once again & we are all looking forward to welcome you once again here at Royal Cliff Hotels Group. It was a pleasure to have you as our guest.Best regards, Royal Cliff Hotels Group

10/10 Excellent

kenji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すべてにおいて100点でしたが、隣(地続き)のロイヤルクリフグランドホテルのプールサイドで夕方から23時までインド系の派手な結婚式をしていて大音量の音楽を流していたのでその日はとてもうるさかった。
Stayed 3 nights in Feb 2023
Response from Kamonchanok on Mar 13, 2023
お客様Royal Wing Suites & Spaに滞在した後のフィードバックに感謝します。総合的な体験を楽しんでいただけたことを嬉しく思います。しかし、リゾートで開催されたイベントの騒音により問題が発生したことをお詫びいたします。またのご来店をお待ちしております。お客様にお迎えできてうれしいです。ご挨拶をお願いします。ティボー·チェリエホテルグループマネージャロイヤルクリフホテルグループ