Beach nearby

Reviews of Le Grand Hôtel Le Touquet

4 out of 5
Le Grand Hôtel Le Touquet
4 Boulevard De La Canche, Le Touquet-Paris-Plage, Pas-de-Calais

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 528 reviews" "
Rating 8 - Good. 178 out of 528 reviews" "
Rating 6 - Okay. 59 out of 528 reviews" "
Rating 4 - Poor. 19 out of 528 reviews" "
Rating 2 - Terrible. 6 out of 528 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a very nice hotel well situated- staff friendly and helpful
Stayed 2 nights in Nov 2023
Response from Réception on Jan 23, 2024
Dear Mr CALVINAll the team at the Grand Hôtel would like to thank you for your review and this wonderful note.We are delighted to see that the hotel fully met your expectations.We look forward to welcoming you back to Le Touquet.Best regards,Loïc

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mathilde on Sep 28, 2023
Toute l'équipe du Grand Hôtel le Touquet vous remercie pour cette très belle note.Nous serions ravis de vous accueillir à nouveau dans notre établissement.CordialementMathilde

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, lovely rooms and helpful staff. Only a short walk to the centre but lovely and quiet as it’s just outside the hustle and bustle
Stayed 2 nights in Sep 2023
Response from Mathilde on Sep 28, 2023
Dear JulieThank you for your return following your stay at the Grand Hôtel Le Touquet****. We are delighted that you had a pleasant stay.Our hotel is about 15 minutes walk from the town center. We offer bike hire (at an additional cost), which can be a great way to discover the city. We look forward to welcoming you back,Yours sincerelyMathilde

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mathilde on Sep 28, 2023
Nous vous remercions pour cette très belle note.Au plaisir de vous accueillir prochainement au Grand Hôtel Le Touquet****Bien cordialement,Mathilde

2/10 Terrible

Gianni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Mathilde on Sep 28, 2023
Cher Gianni, Nous sommes navrés que votre séjour au Grand Hôtel Le Touquet ne vous ait pas complétement satisfait.N'hésitez pas à revenir vers nous si vous souhaitez nous apporter plus de précision. Notre priorité étant le bien être de nos clients. Bien cordialement,Mathilde

2/10 Terrible

Gianni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Mathilde on Sep 28, 2023
Cher Gianni, Nous sommes navrés que votre séjour au Grand Hôtel Le Touquet ne vous ait pas complétement satisfait.N'hésitez pas à revenir vers nous si vous souhaitez nous apporter plus de précision. Notre priorité étant le bien être de nos clients. Bien cordialement,Mathilde

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Greet bar
The bar is beautiful. Nice and old fashioned. Our family loved our stay here
Stayed 1 night in Aug 2023
Response from Mathilde on Sep 28, 2023
Dear Paul,We are delighted that you have enjoyed your stay with us and particulary our bar.Looking forward to welcome you again in Le Grand Hôtel Le Touquet,Best regards,Mathilde

10/10 Excellent

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was excellent.
Stayed 7 nights in Jul 2023

10/10 Excellent

a

Stayed 3 nights in Jul 2023

10/10 Excellent

Jan

Stayed 1 night in Jul 2023

8/10 Good

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Rudy on Jun 26, 2023
Bonjour Joyce,Merci pour cette notation exceptionnelle !A très bientôt au Grand Hôtel **** Le Touquet.

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Friendly helpful staff impressive hotel All round a short but enjoyable stay would recommend.
Stayed 1 night in Jun 2023
Response from Rudy on Jun 26, 2023
Bonjour Celin,Merci pour cette notation exceptionnelle !A très bientôt au Grand Hôtel **** Le Touquet.

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Rudy on Jun 26, 2023
Bonjour Susan,Merci pour cette notation exceptionnelle !A très bientôt au Grand Hôtel **** Le Touquet.

10/10 Excellent

Maxmo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, facilities and staff were great, my only complaint is that our mini fridge wasn’t cold.
Stayed 2 nights in Apr 2023
Response from Rudy on Jun 26, 2023
Bonjour Maxmo,Merci pour cette notation exceptionnelle !A très bientôt au Grand Hôtel **** Le Touquet.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, friendly and attentive staff! The hotel and facilities are fabulous, I would definitely stay again!
Stayed 3 nights in Mar 2023

6/10 Okay

Sebastian

Travelled with family
Liked: Room comfort
The rooms are quite dark ( bad lighting ) Generally needs updating bathrooms as well. Staff at the restaurant spoke min. English. Nice bar area Nice Spa and swimming pool Good location
Stayed 1 night in Feb 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Tiberio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel and great spa and pool. Short walk into town and beach access opposite. Rooms were very nice, we were there off season so it was a shame that we didn't get rooms with front view and only had views of back of hotel. Overall very good

10/10 Excellent

Maxine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart and elaborate decoration in the lobby. Room has an artistic distress look furniture with loads of storage space. Front desk staff friendly and warm. We have visiting this hotel since 2009 mainly on short stays and seen many changes. The current decor, which includes mirror in the lift walls and ceiling, end of corridors etc, is the best.
Stayed 1 night in Feb 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, room comfort
Lovely hotel
It was lovely. Thanks.
Stayed 2 nights in Jan 2023

6/10 Okay

Sylvie

Travelled with partner
Liked: Cleanliness, amenities
Reception was not that friendly upon our arrival.

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Just out of town on the edge of an estuary but still close enough to all restaurants and bars etc. nice pool, sauna and spa and comfortable rooms.
Stayed 3 nights in Dec 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Our stay was interrupted by the police blocking access to the whole town due to a bomb disposal incident. However, when we did eventually arrive everything was perfect. Clean everywhere. Comfortable room. Spa was great apart from water all over the changing room! Breakfast was good but expensive for those who just want a continental. P.S. It's a 20-minute walk into town and free parking.
Stayed 1 night in Dec 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Lovely stop off in Le Touquet. Comfy hotel. Great spa. Great breakfast. Wonderful place for a weekend visit.
Stayed 1 night in Nov 2022

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location - 15minute walk to centre - or immediately onto salt marsh and beach. Great Room and view. Friendly bar Clean and good pool, spa etc I’ll be back if I can
Stayed 2 nights in Nov 2022

10/10 Excellent

Sim, Lincoln

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel well appointed rooms superb amenities and a great location. Friendly and courteous staff. An excellent place to stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great friendly staff. Good location, easy walking distance to the beach and the main shopping / bar area.
Stayed 2 nights in Aug 2022
Response from David on Oct 2, 2022
Dear Stephen,We thank you for your positiv comment about our hôtel.We will be pleased to welcome you soon at Le grand hotel Le Touquet

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 2 nights in Jun 2022

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night but really enjoyed it
Stayed 1 night in Jun 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel with excellent amenities
Gorgeous hotel, great location a short walk into town in a beautiful neighbourhood right on the estuary. Very modern decor inside, excellent Spa and a lovely bar also. Rooms were very clean and comfortable with huge bed. Nothing really to fault and would definitely stay here again if in Le Touquet over night.
Stayed 1 night in Apr 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a lovely setting and Town
Really good hotel with all the amenities you could wish for including pool Be warned ! bar and drink prices are really top end
Stayed 1 night in Apr 2022

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel with good facilities but i found that are room was in need of refreshments big time! I do believe that is on the cards for 2022 so would retorn but would ask for a refurbished room!
Stayed 3 nights in Mar 2022
Response from Jessica A on Mar 30, 2022
Dear Andrew. thank you for recommending us. You're totally right. We are renovating the hotel and extending it as well as we try to provide a better quality of service. Duplex rooms and most of the superior are already refurbished. The Cosy standard will be the last. It takes time... Happy to read that you will comme back. We would love to welcome you again

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, location, food and service
Stayed 1 night in Jan 2022
Response from Jéssica on Jan 20, 2022
A big thank you Viktoria for your good aprecation warm regards

10/10 Excellent

Matthew

Stayed 1 night in Sep 2021

10/10 Excellent

Phillippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and spacious. We enjoyed use of the pool and sauna. The bar has an excellent menu and is well decorated.
Stayed 1 night in Aug 2021

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
For price that I've paid I've expected bid more especialy from the room it was dated, bathroom 20-30 years old. the family room was quite big two separate bedrooms. Staff profesional and polite, good restaurant. Spa was good too. Good location.
Stayed 1 night in Jan 2020

8/10 Good

jo, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clearly at capacity as the Westminster was closed for refurbishment. We had paid for a superior room with bay view so it was disappointing to find the windows/glass balcony so dirty the view was obscured. The shower tray didn’t drain properly when we arrived and we reported this when we went down for dinner. The following morning it took seconds to flood the entire bathroom and a plumber, who was charming was on site in minutes. The entire shower outlet was blocked which necessitated drain cleaner to be poured down. Finally, after showering it transpired the hairdryer was faulty and continually cut out after 10 seconds. Sadly, my request for a replacement from reception was ignored and a fellow guest across the hallway gave me hers. When we finalised the bill Lydia Launay, head of reception authorised a €50 reduction which was a kind gesture but overall didn’t really compensate for the upset and inconvenience caused to our return journey.
Stayed 1 night in Dec 2019

10/10 Excellent

Ncola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pre Xmas stopover
Really informative welcome by Nicholas about the hotel and Le Touquet. Rooms clean and very comfortable. Spa facilities good, no drinking water available though. Overall good stay.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good feel about it. Nice lobby and well located.
Stayed 2 nights in Oct 2019

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position near the river Canche and easy walking distance of the town on the edge of the forest. Modernisation is taking place of the foyer and not before time! Gone is the massive nude statute laying over the entrance door. Check-in and out is swift. Staff are polite, helpful and friendly. We had a few laughs with them. Our end of fourth floor room (cosy room) was spacious and quiet.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not been here for a few years. The place has had a major refurb and is all the better for it. It was noticeably cleaner and more modern. The bar area is pleasant and the seating area next door is light and airy. Our bedroom was a little bigger than I anticipated, so that was a plus. Service in the main was a little slow in the bar area and we had to chase up our drinks on both occasions we were there. However, once we found Leanne all that changed, so special thanks to her. We ate in the restaurant Thursday night and although the menu is limited, the food was nicely presented, great VFM and above good quality. There is some maintenance of the front garden area being carried out, so if you want quiet and peaceful right now, book a room at the back....
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019