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Reviews of Hôtel d'Angleterre Arras

Hôtel d'Angleterre Arras
7 Place du Maréchal Foch, Arras

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to train station, very clean and lots or room to enjoy in the hotel room. The air conditioning was poor so made it difficult to get a good sleep during the hot summer evening.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the square across from the train station
huge rooms and amazing front desk staff made the stay very pleasant. An internet issue was promptly addressed by the staff.
Stayed 5 nights in Jun 2019

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very roomy and comfortable. It was surprisingly quiet, given its location across from the train station.
Stayed 2 nights in Mar 2019
Response from Daniel on Apr 2, 2019
Thank you, Tracey. Hope to see you again in our hotel. Cordialement

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Easy to find with friendly staff. Very welcoming of the dog! Very clean with an accommodating breakfast service. Downside is that the decor is unchanged from the 70s!
Stayed 1 night in Dec 2018

10/10 Excellent

Adrian, Coggeshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - opposite to station, nicely and classically furnished and with very helpful and friendly staff. Highly recommended.
Stayed 4 nights in Nov 2018

6/10 Okay

Phillip J Goodbody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opposite the railway station with no car parking
We were disappointed with the hotel overall, as we thought it was a 4* hotel and in our opinion should have been categorised as a 3*. Despite the information stating Self Parking, it didn’t have its own underground car park and we had to use a public car park 100 yards away, which was quite annoying. The room had satellite television, but not tuned to any UK channels, which again was not good considering the amount of British and Commonwealth tourists staying in Arras for the WW1 battlefield sites. There were a number of other criticisms of “little extras” that you would expect from a 4* hotel. The first impression of the entrance was also very disappointing, although the receptionist was extremely helpful and spoke good English. Furthermore, it hasn’t actually got a car accessable frontage, which makes it very difficult to check-in on your first arrival by car. It is however a perfect location for the railway station as it is located across the square opposite the station and the French War Memorial. The bed was comfortable and the room and bathroom were kept nice and clean. Finally the lift - it must be the slowest lift in France! It takes less time to get to the top of the Empire State Building than the 3rd floor of this hotel!
Stayed 2 nights in Oct 2018
Response from Yuan hua Honvault on Oct 26, 2018
L’emplacement de l’hôtel est idéal pour des voyageurs, mais devant la gare d'Arras, la circulation est très dense, le stationnement des véhicules est très règlementé. L'hôtel d'Angleterre possède 8 places dans un parking souterrain public, qui est tout près de l’hôtel, le tarif est à 9€/24h, mais nous n’avons pas le parking privé. L'abonnement des chaînes canal + est en cours, il y aura deux chaînes anglaises pour les touristes non-francophones. La porte d'entrée de l'hôtel n'est pas automatique, mais elle est très sécurisante. Le bâtiment de l’hôtel est construit en 1929, après la Première Guerre mondiale, sous le règne de George V, c’était l’office du CWGC. Aujourd’hui, en 2018, l’hôtel a gardé toujours quelques ADN de l’époque, l’installation de l’ascenseur de l’hôtel (hydraulique), en s’adaptant à l’ancienne structure de ce bâtiment, était très difficile. L’ascenseur n’est pas hyper rapide, mais la vitesse est correcte ; aujourd’hui, le technicien de KONE est venue, leur ingénieur a raccourci le temps d’attente de deux ouvertures de la porte d’ascenseur à 8 secondes au lieu de 10 secondes. Les étoiles de l’hôtel d’Angleterre étaient 4, nous les apprécions. Le nouveau classement de l’hôtel aura lieu en 2019. Nous vous accueillerons toujours avec la chaleur des gens du Nord de la France. (Ce texte est rédigé par Yuan Hua Honvault, la personne qui a accueilli Madame et M. Goodbody)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Benoit

Assez déçu vu le prix
Bon accueil. Fenêtres de ma chambre (19) tournées vers la place du coup très bruyant. Housse de couette déchirée. WC en haut d’un escalier (!). Très difficile d’avoir de l’eau mitigée. Pas pu tester le petit déjeuner.
Stayed 1 night in Sep 2018