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Response from Assistant General Manager on Dec 22, 2023
Thank you for taking the time to rate our services. We are proud of our team and it means a lot to receive positive rating. We hope to see you again soon.
CAN'T FIND A NEGATIVE THING TO SAY!!! ULTRA CLEAN. VERY BEAUTIFUL ATMOSPHERE!!! CHRISTMAS DECORATIONS WERE CLASSY!!!
Kathleen
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 22, 2023
We truly appreciate your rating and comments. Out staff works hard every day to make our guests feel comfortable. We are glad is not going unnoticed. We hope to see you again soon. Happy Holidays!
Great staff. Very friendly and helpful. Clean Hotel.
Paul
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 22, 2023
Thank you for your positive comments and rating. We are excited to see our guests are noticing our commitment. We will be delighted to welcome you back in the near future.
Response from Assistant General Manager on Dec 17, 2023
Christopher, thank you for taking the time to rate our services. We are delighted to see that we met your expectations. Looking forward to welcome you back soon.
Your receptionist Erin is the absolute sweetest. Made our stay lovely! Clean room and great location. Only suggestion is to provide robes and slippers, but if that’s my only issue, that goes to show how nice our stay was otherwise. Very clean, comfortable bed
Jorelie Anne
Stayed 1 night in Dec 2023
Response from Assistant General Manager on Dec 10, 2023
Hi Jorelie. Thank you for staying with us and for your kind words about our staff. Erin is one of our most recent additions to the Delta team and we cannot be prouder of her. We look forward to seeing you soon.
I stayed there for 3 nights during thanksgiving, and it was perfect! Easy check-in and check-out, the hotel is super clean, they have breakfast and a lot of snacks you can buy at the front desk. I totally recommend it.
Patricia
Response from Assistant General Manager on Nov 28, 2023
Thank you for your review Patricia. We are delighted to learn that we had a pleasant holiday while staying with us. It means a lot to our employees to see their hard work recognized.
Hotel staff is friendly and helpful. Room is clean and bedding is comfortable. They also made it very easy to extend our stay. Definitely exceeded my expectations.
angela
Stayed 1 night in Oct 2023
Response from Delta Basking Ridge Team on Nov 14, 2023
Welcomed very pleasantly by staff at front desk and housekeeping. Easy parking, elevators, and short corridor. Received a quiet room location when requested it. Other guests were respectfully quiet. However, am not a fan of sliding bathroom doors (noisy and don't close fully).
Linda
Stayed 1 night in Oct 2023
Response from Delta Basking Ridge Team on Oct 29, 2023
Linda, Thank you for sharing about your stay! We hope to welcome you as our guest again soon!
Overall, the hotel was acceptable. They were fully booked on my first night. The WiFi could not handle the bandwidth. I could not connect from my room. I literally had to walk towards the elevator to connect. Front desk could not help since there was no IT available.
Alvin
Stayed 2 nights in Oct 2023
Response from Delta Basking Ridge Team on Oct 19, 2023
Alvin, Thank you for taking the time to share about your stay. We truly appreciate your feedback and apologize that the WIFI service was not optimal for your stay. We hope you will consider giving us another try in the future.
Failed to clean to room when asked even though charged full price.
Verified traveller
Stayed 4 nights in Oct 2023
Response from Delta Basking Ridge Team on Oct 19, 2023
Dear Anonymous, We truly apologize for any confusion. We do our best to communicate that daily housekeeping service is done by request. This is done at no additional cost. We are very sorry this service was not provided during your stay. We hope you will consider giving us another chance in the future.
It definitley could have been cleaner: coffee stains on the door, dirty molding...not much attention to detail.
The VIP pantry was not stocked on Saturday morning. Old food from Friday morning was still there Friday night.
Verified traveller
Stayed 1 night in Sep 2023
Response from Delta Basking Ridge Team on Oct 29, 2023
Dear Anonymous, Thank you for taking the time to share about your experience. We truly appreciate your feedback and apologize that your stay was anything less than perfect. We hope you will consider giving us another try in the future.
Staff is lovely and ever so helpful, always there to accommodate. Breakfast was good too. Room really nice and beds comfy. We drove an electric car and were grateful for the on site charging station. Great location and easily can access major highways, which was very convenient for us for visiting friends. I will come again and highly recommend this hotel.
Nadish
Stayed 2 nights in Sep 2023
Response from Delta Basking Ridge Team on Oct 2, 2023
Nadish,Thank you for your wonderful compliments! It is nice to see you enjoyed the amenities we offer. We hope to welcome you as our guest again soon.