Fridge

Reviews of Shadow Ridge by All Seasons Resort Lodging

3 out of 5
Shadow Ridge by All Seasons Resort Lodging
50 Shadow Ridge Drive, Park City, UT

Reviews

7.6

Good

Rating 10 - Excellent. 253 out of 838 reviews" "
Rating 8 - Good. 287 out of 838 reviews" "
Rating 6 - Okay. 165 out of 838 reviews" "
Rating 4 - Poor. 89 out of 838 reviews" "
Rating 2 - Terrible. 44 out of 838 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

CLINTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location across from the resort. 8 minute walk in ski boots!!!!
Stayed 3 nights in Mar 2024
Response from Management on Mar 24, 2024
We appreciate the kind review Clinton. Please come back soon!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent and the space inside is very good. It was clean and well stocked with the basics. It would be nice to have 2 queen size beds in the one room rather than two double beds. Indoor parking is great. The front desk was not real helpful on arrival about how to find our unit or where to park (only the lower level). The only complaint is the furnace fan that sounded like a truck with bad brakes every time it shut off.
Stayed 4 nights in Mar 2024
Response from Management on Mar 14, 2024
Thank you for the review and comments Michael. We always appreciate constructive feedback.

6/10 Okay

Cindy, Highlands Ranch

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Management on Mar 4, 2024
Thank you for the review Cindy. We hope you had a safe journey home.

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were supposed to stay at shadow ridge, we were upgraded to the lodge at mountain village as shadow ridge could not accommodate us. Same management company. We were put in 305 building B and it was a great experience. Locker room for skis in entryway. Cozy, sweet mountain loft. Up to date. Nice master suite. Loft has 4 twin beds with another bad that rolls out from for bottom. Loft sleeps 8, fold out couch. Beautiful kitchenette, two showers. Walk to the lifts. A few places to eat within walking distance. The only down fall is no key. Code codes 6-10 digits long. Hard to remember. I would stay here again
Stayed 4 nights in Feb 2024
Response from Management on Feb 15, 2024
Thank you for the kind review Courtney. We're glad you enjoyed your stay.

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great spot if you’re skiing at park city and walkable for into town. Slightly noisy from street level and if you are sharing a wall with louder people. Otherwise property great.
Stayed 1 night in Feb 2024
Response from Management on Feb 8, 2024
Thank you for the great review Vanessa! We are glad you enjoyed your stay. Please come back to see us again soon!

10/10 Excellent

Dieter, Holland

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Management on Feb 8, 2024
We appreciate the kind review Dieter!

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great place and location. 5min walk to ski lifts. 10min walk to supermarket. 20m walk to old town. Highly recommend.
Stayed 6 nights in Jan 2024
Response from Management on Feb 1, 2024
Thank you for the great review David!

10/10 Excellent

Andrew

Stayed 4 nights in Jan 2024
Response from Management on Jan 13, 2024
Thanks for the great review Andrew! We appreciate it and hope to see you back again soon.

6/10 Okay

MARIA

Travelled with family
Disliked: Amenities, property conditions & facilities
It should include some type of cleaning service during the stay. One week stay with no cleaning service nor change or towels. It includes microwave but it doesn’t include any mug or utensils to use it.
Stayed 8 nights in Dec 2023
Response from Management on Jan 13, 2024
Thank you for the review and comments Maria. We will take this into account moving forward.

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Place I nice, room was hot and not able to control
Stayed 1 night in Dec 2023
Response from Management on Dec 10, 2023
Thank you for the review and comment Gilbert. We appreciate it!

2/10 Terrible

Melanie

Stayed 1 night in Nov 2023
Response from Management on Jan 7, 2024
Thank you for the review Melanie. We always appreciate feedback.

8/10 Good

Sara

Liked: Cleanliness, room comfort
Overall good place
Very quiet and restful. Parking in the garage was free and awesome. Loved the fireplace. Bed wasn’t bad. Nice decor. One bathroom door didn’t work right and hubby almost got locked in cuz the handle was stripped. But there were two bathrooms in there (also awesome). WiFi was pretty bad. Check in was easy. Tv was pretty slow to react to remote. But spacious place! With two little patios! Hubby tripped over raised doorjam a lot haha. Easy check in at the kiosk since we got there after 4pm. Overall pretty nice place. A little worn around the edges but I liked it regardless.
Stayed 1 night in Sep 2023
Response from Management on Sep 30, 2023
Thank you for the positive review and constructive comments Sara. We want you to know that we appreciate your feedback and will take it into account moving forward. Hopefully we will see you back again soon!

6/10 Okay

Steven

Liked: Cleanliness
Just OK
Just OK. The room was OK, but outdated. My work computer monitor is bigger than the room TV's- literally. The bed was comfortable but moved all over the place. When one of us rolled over during the night it would wake up the spouse from the movement. The kitchen was good. The worst thing are the toilets. They are SO LOW to the floor! I guess if you're 5 foot nothin' they'd be great but even for an average size human adult you'll feel like you're squatting on the floor! They really need to be udpated. Again, overall, it was just OK. Nothing really great, nothing really bad (except the toilets).
Stayed 1 night in Aug 2023
Response from Management on Sep 2, 2023
Thank you for the review and comments. We appreciate it and will take them into account moving forward.

4/10 Poor

Nancy

Travelled with family
Disliked: Amenities
It had black mold in the bathroom.And carpet was worn and old. The area was really nice
Stayed 1 night in Aug 2023
Response from Management on Aug 25, 2023
Thank you for the review and comments Nancy. We will take them into account moving forward.

10/10 Excellent

becky, west valley city

Liked: Cleanliness, property conditions & facilities
The condo was really nice and fely cozy. I loved the size of the condo, perfect for a nice getaway for my family.
Stayed 1 night in Aug 2023
Response from Management on Aug 25, 2023
We appreciate the great review Becky. Hopefully we will see you back again soon!

2/10 Terrible

Kourtney

Travelled with family
The self check in process was an absolute disaster. They didn’t have my key in the kiosk and an on call guy had to drive from 15 minutes away to come to the office to get my room key. Then my packet didn’t have the parking garage code and had to get it from the on call guy. This was all at 11:00 pm and finally got into our room at 11:45 pm.
Stayed 2 nights in Aug 2023
Response from Management on Sep 24, 2023
Hi Kourtney sorry for the late response. We greatly apologize for the issue with your check-in. At that time we were having some problems with the kiosk. We tried as best we could to get you taken care of as soon as possible. We want you to know this is not a typical guest check-in experience. Please consider staying with us again. We will be happy to have you.

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Management on Jul 31, 2023
Thank you for the great review Scott. We are happy you enjoyed your stay.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property - having a two bedroom suite with a kitchen for about the same as a nice hotel is a great option. Only issue - the listing said there was a sofa bed and it was not. Other than that, we enjoyed the property and the area.
Stayed 1 night in Jul 2023
Response from Management on Jul 18, 2023
Thank you for the kind review Christopher. And thank you for letting us know about the sofa sleeper. We will look into it.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice hotel. We would go there again.
Stayed 3 nights in Jul 2023
Response from Management on Jul 18, 2023
Thank you for the review Charles. We are glad you enjoyed your stay.

10/10 Excellent

Dmitri

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Management on Jul 16, 2023
Thank you for the great review Dmitri! We appreciate it.

8/10 Good

Henry S

Travelled with family
Liked: Cleanliness
Inconvenience in check in and parking.
Stayed 1 night in Jul 2023
Response from Management on Jul 11, 2023
Thank you for the review Henry. We try our best to give guests the necessary information to check-in smoothly. We apologize that we did not meet your standards.

8/10 Good

Pat

Travelled with group
Liked: Cleanliness, room comfort
Was very difficult getting from parking elevator to room. Took us awhile to get it to work. The front desk was no help. Didnt like how we could check in but our friends who got there before us could not. We loved our room tho!
Stayed 1 night in Jun 2023
Response from Management on Jun 16, 2023
Thank you for letting us know about your issues. We are always looking for constructive feedback and take your comments very seriously. We will work on addressing them and we hope your next interaction with us is far more enjoyable.

8/10 Good

Melissa, corpus Christi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quaint area near a fabulous restaurant called Sammy's Bistro - condo was clean and had so much space. Management did not take my card when I checked in and now I have to call to clear up that confusion while on vacation which is a hassle as I am no longer at the property. If we returned I might find a different condo to stay in.
Stayed 1 night in Jun 2023
Response from Management on Jun 16, 2023
Thank you for the review. We apologize for any confusion regarding payment. We do our best but sometimes we miss one. Hopefully you will consider staying with us again.

2/10 Terrible

Andrew

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was only there for check in, then gone. Hallways are not late very well, they’re very small hallways as well. Rooms were dirty, with a used plunger in the bathroom even. Would not recommend, there are so many better places to stay in Park city.
Stayed 1 night in Jun 2023
Response from Management on Jun 16, 2023
Thank you for letting us know about your issues. We are always looking for constructive feedback and take your comments very seriously. We will work on addressing them and we hope your next interaction with us is far more enjoyable.

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, room comfort
It was a good stay. A little tricky getting checked in and parked as our vehicle was too tall for parking garage with the topper on.
Stayed 1 night in Jun 2023
Response from Management on Jun 4, 2023
Thank you for the kind review. We hope to see you back soon!

4/10 Poor

Chris, Laguna Hills

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Management on Jun 11, 2023
Thanks for the review. We are always looking to improve, so any details regarding your stay would be appreciated. We hope to be able to serve you again soon.

8/10 Good

Frank

Response from Management on Jun 11, 2023
Thank you for the kind review. We hope to see you back soon!

8/10 Good

DAVID

Response from Management on Jun 11, 2023
Thank you for the kind review. We hope to see you back soon!

8/10 Good

Kevin

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022
Response from Management on Jun 11, 2023
Thank you for the kind review. We hope to see you back soon!

8/10 Good

Carlos

Stayed 1 night in Oct 2022

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great property. Definitely coming back
Stayed 1 night in Oct 2022

8/10 Good

Amanda

Stayed 2 nights in Sep 2022

10/10 Excellent

Gisela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Old building with a lost of character, very good location, great spa area, good service.
Stayed 1 night in Sep 2022

10/10 Excellent

Jenni

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spacious 2 bedroom, 3 bathroom condo. I loved that every room had a balcony including the living area. It was nice that the bedrooms had extra doors so you could block off and separate each bedroom and bathroom from each other and the living area. Price was unmatched for all the space and location (it was during the off season when I stayed). Will stay here again.
Stayed 1 night in Sep 2022

10/10 Excellent

Tanner

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Denise

Travelled with family
Liked: Room comfort
Girls getaway.
The room looked nice, the carpet you could tell was older. The beds looked nice and were comfortable. The shower was huge. You could see mold/mildew on the bathroom walls. There were two doors to the bathroom. My daughter went to the bathroom and ended up getting stuck because the door was broken. Later that night when we all showered the drain was plugged and would not drain. Black stuff and hair was cooking out of the drain. It was disgusting!! They need to update the carpet perhaps something cleaner like tile or laminate wood, and get the door and shower fixed.
Stayed 1 night in Sep 2022

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Both beds seemed like the dipped in the middle, top to bottom and side to side. The shower heads looked like they hadn't been cleaned in a while. Other than those things, the room provided what we needed.
Stayed 1 night in Aug 2022
Response from Julia C. on Aug 8, 2022
Very sorry to hear about the issues you had with the bed mattresses and the showerheads. We will share your comments with our housekeeping team and ensure that we address these issues immediately. We are happy to hear that the provided accommodations were what you need. Thank you for staying with us and we hope to welcome you back in the near future.

4/10 Poor

Stacie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is the second time I stayed there in a condo. I have had to have maintenance come both times. The first time the air conditioner was out had to move rooms. 2nd time the oven would not shut off. They had to shut the breaker of a few times to get it to shut off and to get it working again. I don’t think the condo’s are very well maintained.
Stayed 2 nights in Jul 2022
Response from Julia C. on Aug 4, 2022
Very sorry to hear about the challenges you had with the AC, oven and unit quality. We will share your comments with our team and ensure that we address these service issues immediately. We are glad that the maintenance team was able to fix the issue. Thank you for choosing us and we hope to see you again soon.

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness
Older property. It was fine, but just average quality for the price. We stayed in July and couldn’t get the thermostat to work. It was like it was locked. The room was 78°. Sensitive toilets.
Stayed 1 night in Jul 2022
Response from Julia C. on Aug 4, 2022
Thank you Brittany for sharing your experience with us. We sincerely apologize for the issues that you had with the AC. Your constructive comments will be used for our improvement moving forward. Thank you for choosing us and we hope to see you again soon.

4/10 Poor

Crystal

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Yuck
I was not impressed, the room was too hot, and the sign said we couldn’t adjust the temperature or it would break. Liquid soap for shampoo conditioner body wash and hand soap… gross. Shower doors would hardly close. For almost 200 dollars this was a rip off. So dissatisfied with Utah resorts lately. Won’t be back.
Stayed 1 night in Jun 2022
Response from Julia C. on Jul 11, 2022
Thank you for your review. Your constructive comments will be used for our improvement moving forward. We are eager to earn your perfect rating, so we hope to see you again!

6/10 Okay

Kathryn

Stayed 1 night in Jun 2022

10/10 Excellent

Edward Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park city...YEAH
Love this town
Stayed 2 nights in Jun 2022
Response from Julia C. on Jul 11, 2022
Thank you for choosing to stay with us. We hope to welcome you back in the near future.

8/10 Good

Arthur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to ski lifts
Stayed 4 nights in Mar 2022

6/10 Okay

Constantin, Cambridge

Travelled with family
Liked: Amenities
The property is steps from the slopes and the room was spacious, if a bit worn. During the day, a human works in the lobby, at night someone is on call in case the electronic check-in system doesn't work or there is a emergency. Note that the Expedia and shadow ridge confirmation numbers will not be the same. The name lookup function didn't work either. but no worries, the kind person on call got us key quickly. Similarly, when our sink started burping and finally overflowing at 6:30 AM from up the drain, the super was up in a flash and brought fresh towels to sop up the wastewater. Adventures in drain unclogging followed that afternoon at the end of which the room was flooded and we had to move out. Thankfully, there was room for us elsewhere. So, the location is great if you want to be close to the slopes. The property is a bit worn but the folk working there try their best to make your stay comfortable.
Stayed 7 nights in Mar 2022

4/10 Poor

Erin

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
We liked it was right across from mountain. We did not like all the broken items in condo. All shower doors broken, rowel holders all missing, dishwasher bottom rack broken, missing air vent covers, etc. need a handyman desperately.
Stayed 4 nights in Mar 2022

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too Hot
While the location and amenities are very good, our unit (312-3) had thermostats I have not seen since my childhood over 40 years ago. As a result, the hit never stopped running. Turned what otherwise would have been a very good stay into and uncomfortable stay.
Stayed 4 nights in Feb 2022

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Feb 2022

10/10 Excellent

Carleen, Ashburn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right on the slopes and close enough to walk to Main Street
Stayed 4 nights in Feb 2022

6/10 Okay

David

Travelled with group
Disliked: Property conditions & facilities
Great location! Thats it. Place needs to be updated in the worst way. Decore from 70's/80's.
Stayed 4 nights in Feb 2022

6/10 Okay

michael

Travelled with family
Liked: Cleanliness, staff & service
location is great. but the property is somewhat run down. for the money for my 2 bedroom i would have expected nice bedroom. my mattress in room 212 the king size mattress sagged so bad in the middle and slanted downward. i let the front desk know at check out so was changed.
Stayed 2 nights in Jan 2022