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Reviews of Park Hyatt Paris - Vendome

5 out of 5
Park Hyatt Paris - Vendome
5 Rue De La Paix, Paris, Paris

Reviews

9.4

Exceptional

Rating 10 - Excellent. 141 out of 193 reviews" "
Rating 8 - Good. 39 out of 193 reviews" "
Rating 6 - Okay. 7 out of 193 reviews" "
Rating 4 - Poor. 4 out of 193 reviews" "
Rating 2 - Terrible. 2 out of 193 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and all the staff are very friendly and polite, always trying to make me feel comfortable. I feel like at home. Thank you very much..
Stayed 1 night in Mar 2024
Response from Benjamin Saunders - Duty Manager on Mar 21, 2024
Dear Mr. Kemal, Thank you very much for taking the time to review the Park Hyatt Paris Vendome on Expedia. I am very pleased to read that your experience was made even more enjoyable by the staff and management teams that went beyong and above to really impact your stay. We are looking forward to welcoming you back for another stay with us soon, Kind regards,

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing with them
Stayed 3 nights in Jan 2024
Response from Benjamin Saunders - Duty Manager on Jan 28, 2024
Dear Kemal, Thank you very much for taking the time to complete our Guest Satisfaction survey. I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. We are looking forward to welcoming you back in Paris in a not too distant future! With my warmest regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2024
Response from Benjamin Saunders - Duty Manager on Jan 28, 2024
Thank you very much for taking the time to complete our Guest Satisfaction survey. I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. We are looking forward to welcoming you back in Paris in a not too distant future! With my warmest regards,

10/10 Excellent

lisa

Stayed 3 nights in Sep 2023
Response from Gorka Bergareche - General Manager on Nov 4, 2023
Dear Ms. Lisa Thank you very much for taking the time to complete a Guest Satisfaction survey on Expedia I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. I am looking forward to welcoming you back in a not too distant future! With my warmest regards,

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Marcos Romero is a gem. He greeted us as we arrived and each day met us at breakfast to wish us a wonderful day and to encourage us to reach out if we needed anything.
Stayed 4 nights in May 2023
Response from Gorka Bergareche - General Manager on May 15, 2023
Dear Frank, Thank you very much for taking the time to write us an online review on Expedia. I am delighted to read that your enjoyed your stay thoroughly at the Park Hyatt Paris Vendome! I will share with Marcos, your wonderful comments. I am looking forward to welcoming you back soon at the Park Hyatt Paris Vendome! Kind regards, Gorka Bergareche General Manager

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it was amazing with them
Stayed 5 nights in May 2023
Response from Gorka Bergareche - General Manager on May 8, 2023
Dear Kemal, Thank you very much for taking the time to leave us a review of expedia. I am pleased to learn that you enjoyed your stay with us and I will most certainly share your positive feedback to our team. I am looking forward to welcoming you back in a not too distant future! With my warmest regards,Gorka Bergareche General Manager

10/10 Excellent

Aleksandr, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service, awesome accommodations
Stayed 4 nights in Mar 2023
Response from Gorka Bergareche - General Manager on Mar 16, 2023
Dear Aleksandr, Thank you very much for taking the time to respond the expedia survey. I am very pleased to see that you had a very enjoyable stay at the Park Hyatt Paris Vendome. Your positive feedback is most encouraging and I will be sure to have this shared with the teams. We really hope to have the pleasure of welcoming you back very soon again at your parisian residence! Kind regards, Gorka Bergareche General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Gorka Bergareche, General Manager on Sep 28, 2022
Dear guest, We would like to thank you for taking the time to publish this wonderful review following your stay at Park Hyatt Paris - Vendôme! We hope to welcome you back very soon in our Parisian Residence.Best regards,

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2022
Response from Gorka Bergareche, General Manager on Aug 4, 2022
Dear Georgina, We would sincerely like to thank you for taking the time to publish your review following your stay at Park Hyatt Paris – Vendôme. We are more than happy to read that you enjoyed your stay among us. We look forward to welcoming you back very soon in your Parisian Residence. Best regards,

6/10 Okay

Steven

Travelled with partner
Bit run down way overpriced for what it is
Stayed 2 nights in Jul 2022
Response from Gorka Bergareche, General Manager on Jul 25, 2022
Dear Steven, Thank you for sharing your feelings with us about your stay at Park Hyatt Paris-Vendôme. I am sorry to read we didn’t meet your expectations. We take into account your remarks and will take the necessary measures to improve our level of service. Nevertheless, we hope to have the pleasure of welcoming you again to offer you a memorable experience at our property. Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Jose

Stayed 6 nights in Jun 2022
Response from Gorka Bergareche, General Manager on Aug 9, 2022
Dear Jose, Thank you very much for taking the time to share this great review about your stay at Park Hyatt Paris-Vendôme. We look forward to welcoming you back very soon. Best regards,

10/10 Excellent

yong

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 8 nights in May 2022

10/10 Excellent

Yin Fei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overall
Wonderful experience as usually. I have always chosen park Hyatt when I am in Paris.
Stayed 1 night in Dec 2021

8/10 Good

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, service
Stayed 3 nights in Oct 2021
Response from Cécile Delmotte, Guest Relations Manager on Nov 16, 2021
Dear Sir, thank you for your feedback. We are delighted to read you appreciated our location and service. We hope to have the chance to welcome you back soon in your Parisian residence, Best regards

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Staff was great. Good size room. Still very expensive
Stayed 2 nights in Oct 2021
Response from Delphine Cravotto, Hotel Manager on Nov 16, 2021
Dear Sir, thank you for taking the time to send us your feedback, it goes straight to our heart. We are glad you enjoyed our staff and your room. We understand your comment about our rates, unfortunately they are indexed to the value of luxury Parisian hotels during this period and the quality of our services. We hope to welcome you back soon, Best regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Gonzalo de Estefania, Directeur Hébergement on Aug 24, 2021
Your 10 out of 10 is very appreciated, thank you very much and we hope to welcome you back soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location, Location, Location! The Staff was beyond exemplary. My only MINOR issue was the flushing of the toilet.
Stayed 12 nights in Jul 2021
Response from Gonzalo de Estefania, Directeur Hébergement on Aug 9, 2021
Thank you so much for your feedback, it means a lot for us. Our utmost priority is to get satisfaction from our guests and it is always a true joy when we receive a positive comment! Also, we are very delighted to have such a perfect location, it helps a lot to create an unforgettable stay in the City of Lights. Finally, please be sure we will manage closely the technical issues in your room with our teams. We hope to welcome you again soon, have a lovely summer

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best every hotel i lived in my whole life.. very luxury and fancy hotel , staff and location. Without any thinking it will be my only option in Paris.
Stayed 3 nights in Jul 2021
Response from Claudio Ceccherelli, General Manager on Aug 5, 2021
I sincerely thank you for taking the time to write this wonderful review following your last stay at Park Hyatt Paris-Vendôme. I am delighted to read that you enjoyed our kindly and exceptional staff, the refinement of our interior design and our ideal location. We hope to welcome you again very soon in your Parisian Residence! Best regards

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is a Paris classic but needs some freshening up. Feels a bit dated and we were surprised at the foul smell coming from the plumbing in the bathroom. It smelled like a s enticed tank and the bad odor permeated the room as well. It’s definitely a deal breaker for us. I can’t imagine all the rooms smell like this.
Stayed 6 nights in Jun 2021
Response from Gonzalo de Estefania, Directeur Hébergement on Jun 21, 2021
Good morning, we are paying very serious attention to your comment and we are sincerely sorry to hear this feedback on your experience with us. Our teams are present at the hotel to accompany you throughout your stay, we would have been there to find a solution to this inconvenience in your room. Please believe in our devotion, providing our customers with the best service is our top priority. With all our apologies.

10/10 Excellent

Kostandina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasie
Another wonderful stay at Park Hyatt Paris. The staff is always so hospitable and checks in to make sure if there is any way they can be more accommodating. The rooms are lovely with the most spacious bathrooms ever. Upon leaving we stored our bags because we had an evening train departure, upon picking up our bags we were informed my daughter had left her necklace in the room safe. We were very grateful for that as she had completely forgotten about it. Also they filled my daughters request to surprise me with champagne and sweets for my birthday. It was a wonderful stay. We will be back again next time in Paris!
Lovely room
Birthday surprise
Stayed 2 nights in Feb 2020
Response from Claudio Ceccherelli, General Manager on Mar 6, 2020
Dear Kostandina, What a pleasure to read a review as glowing as yours! We are delighted to read that you had a pleasant stay with us, especially for your birthday. It’s a real pleasure to read that you appreciated our attentive staff which is dedicated to providing you an incomparable level of personalized service and we are more than happy we met your expectations. Obviously we will share your full of praise comments with the whole team of Park Hyatt Paris-Vendôme! We are looking forward to warmly welcoming you back in a near future in your Parisian residence ! Most sincerely, Claudio Ceccherelli, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location cleanness friendly staff. Paris, what can I say Oaris is Paris
Stayed 4 nights in Jan 2020
Response from Claudio Ceccherelli, General Manager on Feb 11, 2020
Dear guest, Thank you very much for taking the time to share your review about your stay at Park Hyatt Paris-Vendôme. We are more than happy that you appreciated the professionalism of our teams, and the central location of our Parisian Palace. We would be delighted to welcome you again for another Parisian special stay.

4/10 Poor

Verified traveller

Stayed 4 nights in Jan 2020
Response from Claudio Ceccherelli, General Manager on Jan 21, 2020
Dear Guest, Thank you very much for taking the time to share your experience at Park Hyatt Paris-Vendôme. We are more than happy that you enjoyed your stay. We are looking forward to warmly welcoming you back in a near future, and having the pleasure of serving you again. Most sincerely,

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2019
Response from Claudio Ceccherelli, General Manager on Jan 21, 2020
Dear Guest, Thank you very much for taking the time to share your experience at Park Hyatt Paris-Vendôme. We are more than happy that you enjoyed your stay. We are looking forward to warmly welcoming you back in a near future, and having the pleasure of serving you again. Most sincerely,

10/10 Excellent

Vahid

Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights in Paris
Great location and a good room size for Paris. The staff were extremely helpful. The room quality/condition is very good, although the decoration of the room is slightly dated.
Stayed 2 nights in Nov 2019
Response from Claudio Ceccherelli, General Manager on Dec 6, 2019
Greetings from Paris! Thank you so much for your kind comment on Expedia about your stay at Park Hyatt Paris-Vendôme. It is very pleasant to learn that you were totally satisfied about your room, and our attentive staff. We will offer you the same welcome when you will come again to enjoy our Parisian service! Best regards, Claudio Ceccherelli, General Manager

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Claudio Ceccherelli, General Manager on Oct 16, 2019
Dear Josh, Thank you for taking the time to share your experience about Park Hyatt Paris-Vendôme. Best regards, Claudio Ceccherelli, General Manager

10/10 Excellent

Katherine, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soap is “vegetal” which is good but, the little individual bottles are not eco-friendly. I’ve noticed that many hotels are using dispensers in their bathrooms which seems like a better idea. Using products that are vegan and not tested on animals would be even better! I don’t know whether the Parc Hyatt’s products are or not. The hotel is a gem and a beautiful place to stay!
Stayed 2 nights in Sep 2019
Response from Claudio Ceccherelli, General Manager on Oct 16, 2019
Dear Katerine, Thank you for taking the time to share your experience at Park Hyatt Paris-Vendôme. I am pleased to read that you enjoyed the “vegetal” soap and the location of the hotel. However we’re deeply sorry to learn that the amenities in the bathroom did not meet your expectations. We look forward to welcoming you again very soon, Best regards Claudio Ceccherelli, General Manager

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Claudio Ceccherelli, General Manager on Oct 16, 2019
Dear Robert, Thank you for taking the time to share your experience about Park Hyatt Paris-Vendôme. Best regards, Claudio Ceccherelli, General Manager

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special Birthday, Special Hotel
Park Hyatt Paris Vendome is a superbly located property in the heart of the 1st Arrondissement. Amazing shopping and restaurants are just around the corner. We were warmly greeted at the front desk and offered champagne and bar bites in the outdoor courtyard while our upgraded room received the finishing touches for our arrival. In recognition of my wife's birthday, we were provided a balcony room overlooking the courtyard. It was wonderful to sit outside and enjoy wine, snacks, or breakfast outside. Although not a suite, nevertheless the room was a comfortable size and had a real walk in closet. The bathroom was unique in that it had a wet room with a small sink within the shower. Never saw that before. Our only problem was the inability of my wife to log into the hotel WIFI with her iPhone, even though I had no problem. The staff made efforts to help, but without success. That never got resolved. Overall, a special hotel, amazingly professional and gracious bilingual staff, and a lovely splurge.
Stayed 4 nights in Sep 2019
Response from Claudio Ceccherelli on Sep 17, 2019
Dear Alan, Thank you for taking the time to share your experience at Park Hyatt Paris-Vendôme for your wife’s birthday. I am glad to read that you enjoyed your room with the balcony, the breakfast outside, the bathroom and the professionalism of our staff. However, we’re so sorry for the inconvenience about the WIFI connection. We look forward to welcome you again very soon, Best regards Claudio Ceccherelli, General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Claudio Ceccherelli on Sep 17, 2019
Dear Guest, Thank you for taking the time to share your experience about Park Hyatt Paris-Vendôme. Best regards, Claudio Ceccherelli, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE SUITE ARE NON SMOKING BUT MINE SMELLS VERY BAD ,THE CIGARETE SMELL WAS ALL OVER THE ROOM, THEY SPRAY IT AND SEND ME A COURTESY CANDLE, VERY KIND BUT THE SMELL STILL , IT A BIG HOTEL WITH A VERY NICE SUITE,
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience during stay here. Staff were friendly and efficient. Superb location.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2018

6/10 Okay

Soo

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
There was a strike going on by the housekeepers- it did not affect the cleanliness of the hotel but it was distressing going in and out of the Park Hyatt and often unnerving since the police were often there in riot gear and the people striking were playing loud annoying instruments. I wish we had been made aware of the situation prior to our stay. Also, the gym is being renovated and we were unaware. The hotel itself is lovely and staff very accommodating. Our room was beautiful.
Stayed 6 nights in Oct 2018
Response from Claudio Ceccherelli, General Manager on Oct 25, 2018
Dear Madam, Dear Sir, First of all I would like to thank you for taking the time to share your experience with us. We are sincerely sorry to read your disappointment following your stay with us. Rest assured that each point of the feedback you took the time to share on Trip Advisor will carefully be reviewed and the adapted corrective measures will be taken in order to avoid any reoccurrence. We sincerely hope to have the chance to reverse your memories of this bad experience in the near future. Best regards, Claudio Ceccherelli, General Manager

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hyatt Vendôme
The Hotel is fabulous with awesome artwork!
Stayed 1 night in Oct 2018
Response from Claudio Ceccherelli, General Manager on Oct 19, 2018
Dear Ted, I would like to thank you for this great review about your recent stay at Park Hyatt Paris-Vendome. I am delighted to read that you enjoyed your stay and the artworks. The support of our guests is extremely rewarding for us and we really appreciate your compliments! We have been thrilled to welcome you, and will be again if you come back to Paris. Best regards, Claudio Ceccherelli, General Manager

10/10 Excellent

stephanie, lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice locaton and beautiful setting, did not stay longer to reviwe or comment on facilities
Stayed 1 night in Sep 2018
Response from Claudio Ceccherelli, General Manager on Oct 5, 2018
Dear Stephanie, I would like to thank you for this great review about your recent stay at Park Hyatt Paris-Vendome. I am delighted to read that you enjoyed the location and the interior design. The support of our guests is extremely rewarding for us and we really appreciate your compliments! We have been thrilled to welcome you, and will be again if you come back to Paris. Best regards, Claudio Ceccherelli, General Manager

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing outstanding wonderful.
Amazing outstanding wonderful. Every detail and every member of the team at the hotel was spectacular. Highly recommended.
Stayed 2 nights in Sep 2018
Response from Claudio Ceccherelli, General Manager on Oct 5, 2018
Dear Jeff, Our team and I are very honored by such a wonderful review ! The satisfaction of our guests is extremely valuable for us and we are more than happy to have exceeded your expectations. Be certain I will share your compliments with our teams. It was a real pleasure welcoming you and we already look forward to your next visit. Sincerely yours, Claudio Ceccherelli, General Manager

8/10 Good

Lisa, New York

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Had to call two of 4 nights for housekeeping to focus on cleaning our room - including speaking with a supervisor that was not effective. Disappointing experience. Only when checking out did anyone seem to care - too little too late.
Stayed 1 night in Sep 2018
Response from Claudio Ceccherelli, General Manager on Oct 5, 2018
Dear Lisa, I would like to thank you for your review about your recent stay. I am sincerely sorry to read your disappointment following your stay with us. Rest assured that each point of the feedback you took the time to share on Expedia will carefully be reviewed and that the adapted corrective measures will be taken in order to avoid any reoccurrence. I sincerely hope to have the chance to reverse your memories of Park Hyatt Paris-Vendôme in the near future and remain at your entire disposal for any assistance you may require. Warm regards, Claudio Ceccherelli, General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2018
Response from Alizée Sagnes, Communication Department on Sep 12, 2018
Dear Anonymous, We would sincerely like to thank you for taking the time to publish your review on Expedia . We look forward to receive you again soon. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay!
Stayed 1 night in Aug 2018
Response from Alizée Sagnes, Communication Department on Sep 12, 2018
Dear Anonymous, We would sincerely like to thank you for taking the time to publish your review on Expedia. We look forward to receive you again soon.

10/10 Excellent

Nigel, Minneapolis, MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is absolutely perfect. My girlfriend and I travel the world. We are in a different country every month, and we have stayed in hundreds of hotels in Europe, Asia and North and South America. We both agreed that this is THE BEST hotel we have ever stayed in. Everything was perfect, down to even the smallest details. Our room had two full bathrooms, each with a separate toilet with Toto seats, a shower with two heads, a bath, two sinks, and a walk-in closet with tons of drawer space. We had a living room area and separate bedroom with a king-sized bed. Outlets were everywhere we needed them (it sounds ridiculous, but this is where most hotels fall short), light switches were perfectly placed at every entrance and exit from the rooms, AND close to the bed (another thing that often frustrates me). They completely serviced the room twice a day (not just a turn-down), and the toiletry items were generously supplied and top quality. Breakfast was fabulous and included with the room. The last day, we got up at 4:00am to go to the airport. The restaurant was closed, and so they brought a full breakfast to our room on a massive cart. It had two sets of everything: fresh fruit, two types of ham, the eggs we ordered, beautifully presented, a basket full of assorted croissants, and fresh (amazing) yoghurt. The hotel staff could not have been more helpful. The concierge spent a very long time helping us find the perfect restaurant (which was fabulous). We will be back!!
Stayed 3 nights in Aug 2018
Response from Alizée Sagnes, Communication Department on Sep 12, 2018
Dear Nigel, How delightful it is to read your review! We would sincerely like to thank you for taking the time to write these compliments on Expedia! I am glad to read you enjoyed your room, and the breakfast. Our staff is dedicated to providing you with an incomparable level of personalized service designed for our guests and I am more than happy we met your expectations. We look forward to the pleasure of welcoming you back in our Parisian Residence.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Alizée Sagnes, Communication Department on Sep 12, 2018
Dear Anonymous, We would sincerely like to thank you for taking the time to publish your review on Expedia. We look forward to receive you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2018
Response from Alizée Sagnes, Communication Department on Sep 12, 2018
Dear Anonymous, We would sincerely like to thank you for taking the time to publish your review on Google+ . We look forward to receive you again soon.

10/10 Excellent

Kirk, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. We had junior suite which was very nice. Service is top notch. This is what makes the difference. Very professional, knowledgeable, they make you feel Special. Concierges were exceptional . They were on top of everything and made our stay seem effortless. Hotel is pricey - but it is Paris after all.
Stayed 2 nights in Jun 2018