“Great stay but..”

Overall we enjoyed our stay here. We were surprised however at how small the so called "family room" was. We nevertheless we were happy with the staff and cleanliness. Very convenient location close to train and subway.

“Too hot to sleep”

The front desk staff was very kind although when we weren't able to sleep well due to the heat, and after turning off all temperature controls at their suggestion, they said they would send maintenance to look. Later in the day when we asked if someone had, they were very vague about it. Regardless, we did not sleep well even one night as it was so hot. We had to leave the window open which made for lots of noise from the street. The hotel has a written policy that if we aren't satisfied and they can't fix it, we won't pay. every morning, we discussed the heat. Every day they suggested something that didn't change anything. The last night (of 4) they offered to move us but we were completely unpacked and exhausted so we declined. They did give us one night to stay in the future which we might use if the time is unlimited. But we did have to pay......so much for the written policy. The room was comfortable for 3 people and the bathrooms were clean and well equipped. On our second day there, we came back from sightseeing at 3 pm and the room wasn't cleaned so we had to call the desk. At that point someone came quickly and cleaned while we sat in the hallway. It's really hard to do so much sight seeing without good sleep so we won't stay again and no, we wouldn't recommend it to anyone.

“Good enough”

The room is actually small but I'm told fairly good size for Paris standard. If it was for 2 adults, it's good enough but if you are a family and have kids, it is quite compressed. Also, other than the hotel restaurant, your choice of good restaurants is about a 10 minute walk so if you have little ones, it can be a good walk for them. But compared to the prices of the other hotels, this was good enough for us.

“Solid 4-star”

Great, clean, spacious hotel (especially for the price) . . . only drawback is that it is (relatively, for Paris) a bit of a walk to the metro - you have to walk through or around the regional train terminal to get to the metro terminal. Overall, I would go back.

“Very comfortable, modern, excellent service”

The staff was excellent, very helpful and courteous. The hotel is in a nice area, a little south of all of the tourist destinations by about a half-mile. Easy walk to train station and several Metro stops. The lobby and rooms are very nice, plenty of room compared to the older hotels. No question, we'd stay there again. Best overall Novotel I've stayed in France.

“Best hotel if you have to take the train at Montparnasse station in Paris”

Very good service. Bath room is small, and not much room for luggage. Good restaurant

“Very Modern and Clean!”

Staff was fantastic. Rooms very clean and always cleaned everyday. Great view of Eifel Tower. Food was great. I would stay there again.

“Good compromise”

Would have preferred a location closer to the river and the main attractions, but couldnt find hotels that would accomodate 3 people (unless you book 2 rooms). This hotel was an excellent compromise - about 20 mins walk from our ideal location, acoomodated 3 of us in a reasonably sized room (for Paris), and good pricing (for Paris!). Very close to the subway and to some of the best eateries on Montparnasse (dont miss the crepes at Jocelyn's!).

“Good Family Hotel”

We were a family of 4 travelling with 2 children under the age of 5 so we booked the room with a double bed and pull out sofa. The room was a bit small once the beds were pulled out but I guess this is of average size according to Paris standards. Overall, we were happy with the room and the location of it. The room had a shower and bath tub which was a nice surprise.The only trouble encountered is that if you are using the Air France coach from CDG and plan to take a taxi to the hotel from the Gare Montparnasse which is the last stop of the coach, most taxis will not drive you because it is so closeby. This makes it difficult when dealing with luggage and young children. We were lucky to get a taxi when we arrived but on departure, we struggled to carry all our luggage and deal with the kids to get to the location of the Air France pickup point.