Exterior

Reviews of Nouvel Hotel Eiffel

3 out of 5
Nouvel Hotel Eiffel
5 Rue Des Volontaires, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 396 reviews" "
Rating 8 - Good. 179 out of 396 reviews" "
Rating 6 - Okay. 36 out of 396 reviews" "
Rating 4 - Poor. 11 out of 396 reviews" "
Rating 2 - Terrible. 6 out of 396 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ali

Disliked: Amenities, property conditions & facilities
The solo room really is pretty small. So just keep that in mind. The washroom is tiny also. Your face hits the sink if you sit on the toilet. Other than that everything was fine.
Stayed 2 nights in Apr 2024
Response from Juliette on Apr 17, 2024
Good Afternoon,Thank you very much for this feedback.Regarding the size of our rooms we communicate on it at the booking: 10m² for a business room, 12m² for a classic room and 14m² for a deluxe room.Best regards,Juliette for the Nouvel Hotel Eiffel

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The individuals at the front desk are the best. I wanted to play golf while I was in Paris. The lady when I checked in stayed on the computer and telephone until she found a course. Then she told me about a great restaurant and a night club. (Moonshiner)
Stayed 3 nights in Apr 2024
Response from Juliette on Apr 17, 2024
Good Afternoon,It was a pleasure to speak with a gentleman like you.We are proud to have been able to make your Parisian stay special!We would be happy to see you again.Best regards,Juliette for the Nouvel Hotel Eiffel

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Apr 2024
Response from Juliette on Apr 17, 2024
Good Afternoon,Thank you very much for this feedback.We were also happy to have you among our guests.You can come back whenever you want with pleasure !Best regards,Juliette for the Nouvel Hotel Eiffel

10/10 Excellent

Véronica

Travelled with group
Liked: Amenities
The hotel was perfect. The staff was amazing. Therese was wonderful. She was extremely helpful and all her suggestions were perfect! The location was excellent. Metro stop right up the street. Across the street from the hotel is a little Boulangerie for coffee and fresh croissants. The rooms are small, like most Parks boutique hotels, but very clean and lots of storage space for clothes. Would stay there again for sure!
Stayed 4 nights in Mar 2024
Response from Juliette on Apr 8, 2024
Good evening,Thank you very much for this feedback.We are proud to know that we were able to meet all your expectations.We also appreciate to know that you took advantage of our very good location, the cleanliness of our spaces and the well design rooms of our hotel.We can't wait to welcome you again!Best regards,Juliette for the Nouvel Hotel Eiffel

6/10 Okay

Nickie

Travelled with partner
Liked: Staff & service, amenities
The staff at this property were very kind and helpful. They refreshed the towels daily and remade the bed. They arranged our airport stuttle for us. Staff was great. The room itself was small which is normal for paris. I did like the size of the bathroom however. The property is right beside a school so during the day it is loud. Nice shops and grocery stores around. Its a 35 minute walk to the eiffel tower and you can not see it from the hotel. The metro is very close as well. Not too much night life. Seemed like a safe area.
Stayed 3 nights in Mar 2024
Response from Juliette on Mar 15, 2024
Good Afternoon,The satisfaction of our guests is our daily priority and we are proud to have been able to meet your expectations!Regarding the size of our rooms we communicate on it at the booking: 10m² for a business room, 12m² for a classic room and 14m² for a deluxe room.Please also take in consideration that all our rooms are equipped with double glazing.Indeed, the 15th arrondissement of Paris is a rather family-friendly neighborhood, calm and quiet, with many restaurants offering kitchen from all over the world.Best regards,Juliette for the Nouvel Hotel Eiffel

8/10 Good

Gretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed here for five nights while visiting my daughter who was studying abroad. This hotel was 1block away from her apartment so that is why we chose it. The receptionists were very helpful and everyone spoke English. The room was small for American standards but it was spotless. There were doors that opened to a small terrace, updated bathroom and flat screen TV (CNN is the only English station and captions are in French). The room had coffee and tea along with an electric kettle. The room was cleaned everyday and breakfast was also downstairs from 7-10 am. I enjoyed the location of the hotel because it was close to the bus, train, many restaurants, grocery stores, bakeries and shops. There was also a McDonald’s up the block that stays open until 11pm. We also walked to the Eiffel Tower from the hotel. The only con was that my room did not have a refrigerator which I needed to store insulin and we were told that guests could not use the microwave so it was not possible for us to heat up food.
Stayed 5 nights in Feb 2024
Response from Juliette on Mar 15, 2024
Good Afternoon,Thank you very much for this feedback.The pleasure was shared, we were all delighted to talk with you, to welcome you to our table for breakfast, and also to give our good plans for going out near the hotel.Regarding the size of our rooms we communicate on it at the booking: 10m² for a business room, 12m² for a classic room and 14m² for a deluxe room.We have several foreign channels and be aware that the subtitles can be removed or changed to another language.We have a fridge and a microwave in our private kitchen which cannot be used by customers for reasons of hygiene and safety, in order to protect us legally.However, for medical reasons on demand, we of course exceptionally keep insulin.Best regards,Juliette for the Nouvel Hotel Eiffel

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with easy access to transport links
Stayed 3 nights in Feb 2024
Response from Juliette on Feb 20, 2024
Good evening,Thank you very much for this feedback.It is a pleasure to know that you liked the style of our establishment, its good location which helps you get around easily throughout Paris (line 12, 6, 10, 13).Best regards,Juliette for the Nouvel Hotel Eiffel

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very welcoming and have a positive attitude at all times. Very clean room and comfy bed!
Stayed 2 nights in Jan 2024
Response from Juliette on Feb 13, 2024
Good Afternoon,Thank you very much for this feedback.It was a pleasure for us to welcome you in our establishment!Hope to see you again soon.Best regards,Juliette for the Nouvel Hotel Eiffel

10/10 Excellent

Erin

Stayed 3 nights in Dec 2023
Response from Juliette on Jan 22, 2024
Good Afternoon,Thank you very much for this good rating.We hopte to have the chance to welcome you again soon!Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

JAQUELINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here about 4 days. It was very clean. Everything it’s walking distance. The restaurant across the street was very good. And a few coffee shops close by.
Stayed 4 nights in Nov 2023
Response from Juliette on Dec 20, 2023
Good Afternoon,Thank you very much for this good feedback.We are happy to know that our good location allowed you to enjoy and explore well the city of Paris !Best regards,Juliette for the Nouvel hotel Eiffel

2/10 Terrible

Michael

Stayed 6 nights in Nov 2023
Response from Juliette on Jan 22, 2024
Good Afternoon,Thank you very much for this feedback.Customer satisfaction is our daily priority.We accept the fact that you may be disappointed but a rating without comments cannot allow us to improve and understand our weak points.Best regards,Juliette for the Nouvel Hotel Eiffel

10/10 Excellent

Abdul-Mumin

Stayed 2 nights in Oct 2023
Response from Juliette on Dec 4, 2023
Good Evening,Thank you very much for this very good rating.It was a pleasure to welcome you !Best regards,Juliette for the Nouvel hotel Eiffel

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean abd comfortable
Stayed 3 nights in Oct 2023
Response from Juliette on Oct 25, 2023
Good Afternoon,Thank you very much for this good feedback.We appreciate to know that you enjoyed the comfort and cleanliness of our estalishment.Take care of you until your next visit.Best regards,Juliette for the Nouvel hotel Eiffel

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Juliette on Oct 16, 2023
Good Evening,Thank you for this good rating.Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the personnel were very attentive and helpful. Many options to dine around. Close to a metro station.
Stayed 3 nights in Oct 2023
Response from Juliette on Oct 16, 2023
Good Evening,Thank you very much for this good feedback.we also appreciate that you point the good location of the hotel, the amenities and the welcome of the staff.With pleasure to welcome you again !Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly refurbished hotel in the heart of Paris. We had adjoining rooms, and although they were a little small, they were quite comfortable. The location was perfect with a bakery at the corner and bikes ready to rent right outside the front door. Staff was extremely helpful giving directions and recommendations for good places to eat.
Stayed 2 nights in Sep 2023
Response from Juliette on Oct 16, 2023
Good Evening,Thank you very much for this beautiful feedback.We appreciate knowing that the connecting rooms were able to meet your expectations.It is a pleasure to advise our customers and share our good deals.Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Dusty

Stayed 4 nights in Sep 2023
Response from Juliette on Oct 25, 2023
Good Afternoon,Thank you very much for this nice rating.Hope to have the chance to see you soon again !Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Douglas

Stayed 4 nights in Sep 2023
Response from Juliette on Oct 16, 2023
Good Evening,Thank you very much for this nice rating.Hope so to see you soon again !Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Jorge, The Hague

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a 1 night stay while visiting Paris. Around 25 min walking distance from Eiffel Tower. Room was small, but that is standard for Paris city center. Overall the property was fine.
Stayed 1 night in Sep 2023
Response from Juliette on Oct 16, 2023
Good Evening,Thank you very much for this feedback.Regarding the size of our rooms we communicate on it at the booking: 10m² for a business room, 12m² for a classic room and 14m² for a deluxe room.Thank you for highlighting the good location of the hotel which allows you to easily explore the city of Paris.Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean rooms, and near to a lot of good places to visit. Rooms are a bit small, but, everything else is just fine.
Stayed 2 nights in Sep 2023
Response from Juliette on Oct 16, 2023
Good Evening,Thank you very much for this lovely feedback.It is a pleasure for us to take care of our customers!We are happy to know that you liked the cleanliness and good location of our hotel.Best regards,Juliette for the Nouvel Hotel Eiffel

8/10 Good

Kay

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Juliette on Sep 27, 2023
Good Afternoon,Thank you very much for this good rating.With pleasure to see you again !Best regards,Juliette for the Nouvel Hotel Eiffel

10/10 Excellent

Antea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
The newly decorated rooms look amazing, they are just a little small, but if you consider the air conditioning working like a dream in the 40 degrees heat when i stayed, plus a wonderful breakfast with the biggest homemade croissants and lovely service, this is possibly up there in the best hotels i stayed in Paris. highly recommend!
Stayed 1 night in Sep 2023
Response from Juliette on Sep 18, 2023
Good Evening,Thank you very much for this nice feedback.We appreciate to know that you enjoyed the comfort and equipment of our rooms.Best regards,Juliette for the Nouvel hotel Eiffel

6/10 Okay

P.

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient location.
Stayed 2 nights in Aug 2023
Response from Juliette on Sep 5, 2023
Good Evening,Thank you very much for this feedback.We are happy to know that you liked the location of our hotel.We hope to have the opportunity to satisfy you more for your next parisian trip !

8/10 Good

Peter

Stayed 2 nights in Jul 2023
Response from Juliette on Jul 28, 2023
Good Evening,Thank you very much for this good ranking.Our team is always happy to satisfy customer !Best regards,Juliette for the Nouvel hotel Eiffel

6/10 Okay

Ron

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is in a great location as it is near the train station and a budget option if it's your first time in Paris. The only thing I don't like about this hotel is the 2 front receptionists as they have left me wondering if they have tried to stay in a different hotel. My first encounter is when I asked for a bucket of Ice however they gave me a bowl instead and to make it more worst I have been told to make sure I return it the following day as they needed it for the breakfast buffet. My next encounter is the front desk person who works at night, I ask if I can have another pair of spoons and forks as I have returned the dirty ones however I have been told that I was supposed to clean them and I politely replied "If I have a dishwashing liquid I will". He then angrily replied, "Well, this is not a restaurant it is a hotel". I just shook my head and walk away as we don't want to ruin our holiday. Overall a good hotel location with a couple of front desk receptionist who doesn't have great customer service.
Stayed 3 nights in Jun 2023
Response from Juliette on Jul 20, 2023
Good Afternoon,Thank you very much for this feedback.We gave you a bowl of ice cubes because we don't have ice cubes with our fridge. We just have a small plate that we put in the freezer to help if guest needed.Indeed we are a small independent hotel with only 36 rooms. We don't have restaurant service only breakfast. That’s why we do not have a large quantity of material and need it to welcome the guest correctly for the breakfast.Thank you in advance for your understanding.Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Jeanette, Ventura

Stayed 2 nights in Jun 2023
Response from Juliette on Jul 26, 2023
Good Afternoon,Thank you very much for this good rating !It's always a pleasure for us to help our customers!Best regards,Juliette for the Nouvel hotel Eiffel

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Juliette on Jun 29, 2023
Good Evening,Thank you very much for this good rating.With pleasure to welcome you again !Best regards,Juliette for the Nouvel Hotel Eiffel

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very convenient, safe and staff were friendly and helpful!
Stayed 2 nights in Jun 2023
Response from Juliette on Jun 13, 2023
Good Evening,Thank you very much for this pleasant feedback.We are happy to read that our guest enjoyed their stay with us!More than welcome to come back again !Best regards,Juliette for the Nouvel hotel Eiffel

8/10 Good

Piero, Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good property for the money. Room a litle bit small, but it was clean and updated. Bathroom felt clean, well put together, litle small. Somewhat far from main subway stations, but walkable (all under 10 minutes) Very quite at night. Good restaurant just in front. In a good area to walk and eat authentic french food. good hotel.
Response from Juliette on Jun 7, 2023
Good Afternoon,Thank you very much for this nice feedback.We are happy that you appreciated the cleanliness, the comfort and the area around the hotel.We hope to have the chance to welcome you again !Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Pricy but is close to many attractions and amenities (pharmacy - groceries - metro)
Stayed 5 nights in May 2023
Response from Juliette on May 23, 2023
Good Evening,Thank you very much for this feedback.We appreciate that you are ponting the good location of the hotel.We hope to have the chance to welcome you again.Best regards,Juliette for the Nouvel hotel Eiffel

8/10 Good

Georgia

Stayed 2 nights in Apr 2023
Response from Juliette on May 23, 2023
Good Evening,Thank you very much for this good rating.With pleasure to welcome you again.Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny, clean, affordable room near the Eiffel Tower
Tiny, clean, affordable room near the Eiffel Tower
Stayed 1 night in Apr 2023
Response from Juliette on May 9, 2023
Good Evening,Thank you very much for this feedback.It is always a pleasure for us to see the beautiful smile on the face of our customers!Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Yelena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing staff. I had a great time staying here ♥️
Stayed 4 nights in Apr 2023
Response from Juliette on Apr 17, 2023
Good Afternnoon,We are happy to read that you enjoyed your time with us and interacting with our staff.Customer satisfaction and feel good is our daily priority !You can come back at any time.Best regards,Juliette for the Nouvel Hotel Eiffel

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Juliette on Apr 17, 2023
Good Afternoon,Thank you very much for this good rating.It's was a pleasure for us to welcome you in our establishment !See you for another parisian trip !Best regards,Juliette for the Nouvel Hotel Eiffel

8/10 Good

Eva

Liked: Staff & service
I liked the staff and their way of accommodating my requests i.e. I had a very early flight and they served the breakfast way before the normal time. They have also booked a taxi for me to go to the airport. The room is cleaned every day. The location is great! You can walk to the major places to shopping such as: BeauMarche, Blvd Saint German, etc.
Stayed 4 nights in Mar 2023
Response from Juliette on Apr 5, 2023
Good Afternoon,Thank you very much for this feedback.We are proud to read the happiness to stay with us.The satisfaction of our guests is our priority.More than wecome to come back !Best regards,Juliette for the Nouvel Hotel Eiffel

6/10 Okay

Meredith

Stayed 3 nights in Mar 2023
Response from Juliette on Apr 10, 2023
Good Evening,Thank you very much for this feedback.We hope that we can better meet your expectations on your next visit.Best regards,Juliette for the Nouvel Hotel Eiffel

8/10 Good

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Juliette on Mar 28, 2023
Good Evening,Thank you very much for this good mark.It was a pleasure to welcome you !Best regards,Juliette for the Nouvel Hotel Eiffel

10/10 Excellent

Maria

Travelled with family
It was well communicated with Metro, restaurants, pharmacy, fruit store y walking distance.
Stayed 4 nights in Mar 2023
Response from Juliette on Mar 20, 2023
Good Evening,Thank you very much for this feedback.We are happy to read that you appreciate the good location of our hotel and found your happiness at walking distance.With pleasure to welcome you again for another parisian trip !Best regards,Juliette for the Nouvel hotel Eiffel

8/10 Good

Samantha, brookland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall pretty great property. The rooms were decent sized considering it was Paris. We had a view of the Eiffel Tower from our room (the tip top was visible from our top floor room). The room could use some love though. The TV had a crack down the middle, so watching TV was a bit irritating but tolerable. The shower was small. The drain plug was not properly installed, but was just floating on top (held stagnate water as well- so the room got weird smells after returning all day). The breakfast was great. Location was amazing, along with all of the cafes and grocery stores near by. It looks like they were mid renovation, so maybe the rooms will get a little facelift as well. We would stay again, as the issues were very minor. The hotel attendants were all amazing. Loved our trip here.
Stayed 4 nights in Jan 2023
Response from Juliette on Jan 26, 2023
Good Afternoon,Thank you very much for this feedback.We take your comments very seriously and are attentive to any suggestions for improvement.We will welcome you again with pleasure !Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Juliette on Jan 25, 2023
Good Afternoon,Thank you very much for this excellent rating!You can come back when you want !Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Koen

Stayed 1 night in Jan 2023

10/10 Excellent

ELWALED

Stayed 1 night in Oct 2022
Response from Juliette on Oct 31, 2022
Good Evening,Thank you very much for this mark.You are more than welcome in our hotel for another parisian trip !Best regards,Juliette for the Nouvel hotel Eiffel

4/10 Poor

Walid

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ridiculously small rooms, cleanliness below standards, barely greeting staff, specially at reception, overpriced for what it is.
Stayed 5 nights in Oct 2022
Response from Juliette on Oct 24, 2022
Good Evening,Thank you very much for this feedback.Regarding the size of our rooms we communicate on it at the booking: 10m² for a business room, 12m² for a classic room and 14m² for a deluxe room.Regarding cleanliness, rooms are clean everyday by housekeeper but they don't pay the same attention at a departure and recouche.However there is a paper in all ou rooms "do not disturb" if you don't want that housekeeper come or "please clean the room" if you would like that housekeeper pay attention at your room in case of recouche.There is always someone at the reception and you can interact with 3 different person in 24h. So if you don't have a good feeling for one of the receptionists, you can always share your disappointments with another one like that we can remedy at your dissatisfaction. During your stay of 6 days and 5 nights we did not receive any complaints from you.I am at your disposal if you would like to talk about your stay in our hotel and the inconveniences encountered.Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Barry

Stayed 6 nights in Sep 2022

10/10 Excellent

Radmila, Medina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont expect a lot of space, the room works well for 2 people, shower is small, but overall a great experience 😊 Juliette was extremely helpful! The entire staff was great. Bed was comfortable and the best part....WE WERE IN PARIS!!
Stayed 2 nights in Sep 2022
Response from Juliette on Oct 11, 2022
Good Evening,Thank you very much for this feedback.We are happy to read that you liked the staff and your stay in our hotel.With pleasure to welcome you again for another parisian trip !Best regards,Juliette for the Nouvel hotel Eiffel

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room we have was barely big enough to call a closet. Severely overpriced and does not even include coffee, in the room or in the lobby. Inconveniently located, not close to dining options or transportation options. Felt somewhat unsafe coming back to the hotel late in the evening.
Stayed 3 nights in Sep 2022
Response from Juliette on Sep 28, 2022
Good afternoon,Thank you verry much for this feedback.Regarding the size of our rooms we communicate on it at the booking: 10m² for a business room, 12m² for a classic room and 14m² for a deluxe room.Regarding coffee, the machine in the hall is exclusively reserved for breakfast, however each room is equipped with a kettle with welcome products : tea, coffee, milk, sugar, small speculoos cakes.Regarding the location, our hotel is located 2min walk from station Volontaires metro 12 and 8min walk from station Sevres Lecourbe (Bir hakeim stop for the Eiffel Tower) metro 8.Regarding the catering offer, we have many restaurants in the Rue des Volontaires and in the two other perpendicular streets, who are Rue Lecourbe and Rue de Vaugirard.I also have a large list of food establishments that I gladly share with guests that I personally tested around 10 minutes walk maximum from the hotel from around the world foods: Italian, Ethiopian, Asian, Indian, Peruvian, Korean, Lebanese, traditional French...The 15th district is a family and calm district.You just have to be careful as everywhere around metro stations (robbers, homeless...).I am at your disposal if you would like to discuss with me concerning the various points of dissatisfaction.Best regards,Juliette for the Nouvel hotel Eiffel

10/10 Excellent

Arlette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Sep 2022
Response from Juliette on Sep 23, 2022
Good Afternoon,Thank you very much for this feedback.We are happy to read that you enjoyed your stay in our hotel.With pleasure to welcome you again!Best regards,Juliette for the Nouvel hotel Eiffel 5 Rue des Volontaires 75015 Paris Tel:33 (0)1 47 34 77 89

8/10 Good

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean, quiet space. Only challenge was no hot water for shower in the morning. Though receptionist indicated if i had called, they could have remedied. Because i speak very little French, i had hesitated. My fault, not theirs
Stayed 1 night in Sep 2022
Response from Juliette on Sep 6, 2022
Good Evening,Thank you very much for this feedback.We appreciate to read that you liked our staff and the hotel.We apologize for the hot water and hope to have the chance to welcome you again for a next parisian trip!Best regards,Juliette for the Nouvel hotel Eiffel

8/10 Good

Pierre

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great staff, local area location clean. Beautiful bathroom. Hair dryer was very week. Room is extremely tied
Stayed 2 nights in Jun 2022
Response from Juliette on Aug 30, 2022
Good Afternoon,Thank you very much for this feedback.We are happy to read that you enjoyed your stay in our hotel.You are more than welcome for your next parisian trip.Best regards,Juliette for the Nouvel hotel Eiffel

4/10 Poor

Renita

Travelled with family
Disliked: Property conditions & facilities
Very tiny room for two people. Elevator barely enough to fit 2 people with no luggages with you. Hard to be on the 6th floor when the elevator breaks down just like what happened to us. Staff was nice,she gave us directions where to go and called taxi. She also offered us coffee and tea after we brought down all our luggages from the 6th floor. Metro is close by and franprix. Some restaurants near but did not eat there. I would not recommend this hotel for my colleagues especially with health problems, It’s not worth the price , sorry it’s 👎
Stayed 3 nights in Jun 2022