Bar (on property)

Reviews of M Social Hotel Paris Opera

4 out of 5
M Social Hotel Paris Opera
12 Boulevard Haussmann, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 369 reviews" "
Rating 8 - Good. 86 out of 369 reviews" "
Rating 6 - Okay. 31 out of 369 reviews" "
Rating 4 - Poor. 10 out of 369 reviews" "
Rating 2 - Terrible. 10 out of 369 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ATHINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and assistance was top notch - they helped book our day trip to Versailles! The rooms were clean and tidy, spacious and well set out (no fridge though in my room). The neighbourhood was great - walking to distance to Galeries Lafayette and Opéra district, and a stones throw from Montmartre. Metro was just and easy distance. The restaurant Papillon & Co. did not have the best breakfast (but was great for evening drinks), but just a couple blocks away was Corner Haussman that met our French expectations and needs for breakfast. Overall M Social was an amazing experience and I would stay there again!
Stayed 5 nights in Mar 2024

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service too bad when i checked in, air conditioning not working. Not receive any of the benefits for gold members. check out at 11am
Stayed 1 night in Mar 2024

6/10 Okay

Boulos

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location, great staff, poor plumbing and room safe not working.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First trip to Paris and staying with this hotel brand. I was very pleased with my stay. The entire staff was attentive, courteous and helped me locate everything I needed. The accommodations were comfortable and well appointed. I will definitely stay here again! Thank you!
Stayed 1 night in Jan 2024

10/10 Excellent

Auzair

Stayed 2 nights in Jan 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Frederic

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
The front desk woman was very friendly and helpful. The location was great.
Stayed 1 night in Dec 2023

10/10 Excellent

Arun

Stayed 3 nights in Dec 2023

10/10 Excellent

LOHAN

Stayed 3 nights in Dec 2023

8/10 Good

Nhan

Stayed 2 nights in Dec 2023

8/10 Good

SHINOBU

Stayed 3 nights in Dec 2023

10/10 Excellent

Batuhan

Stayed 2 nights in Dec 2023

10/10 Excellent

igor

Stayed 3 nights in Nov 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room at a good location, close to public transport. Great staff and decent breakfast selections. Overall quite clean and modern.
Stayed 4 nights in Nov 2023

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Shopping and walking around the city.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
I spent 3 nights at M social hotel. Room was spacious compared to other similar price range hotels. Location was great, close to several subway stations, super markets and shopping area. Elevator was fast enough and they have a huge lobby thats great for gatherings. Staff “Ramona “at the front dest was very helpful and always greeted us with a smile and was very proactive on helping us on any requests. Overall we had a great time, and will definately return once have plan to visit paris again.
Stayed 3 nights in Sep 2023

8/10 Good

Qiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was amazing everyone at guest services was friendly welcoming & knowledgeable I only wish the restaurant had a better dinner menu the options were very limited but the breakfast buffet was amazing $25 with bottomless mimosa and lots of options to choose from. My room even had a cute balcony
Stayed 4 nights in Nov 2023

10/10 Excellent

Titus

Stayed 3 nights in Oct 2023

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great welcoming from the FOH. Very hospitable. Room with balcony is spacious with a modern and luxury design. Clean bathroom with occitane products. The location of the hotel is a walking distance to La Fayette and many cafes, restaurants, pattiserie. Very convenient area. The staff is helpful, welcoming and will recommend where to go. Loved my stay at M social, highly recommend to anyone visiting Paris. Can’t wait to visit Paris and will definitely stay at M social.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very friendly and welcoming reception team. Rooms are clean and beds are super comfy. I recommend booking a room with a balcony for a great view of the city. The hotels location is in a perfect central location. Walking distance from the Louvre and literally steps away from gallery Lafayette.
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra, Temecula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property!
Stayed 2 nights in Oct 2023

10/10 Excellent

Godwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome Beautiful place to stay….will definitely come back
Stayed 2 nights in Oct 2023

8/10 Good

Fatemeh, Toronto

Stayed 3 nights in Oct 2023

10/10 Excellent

Janat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Zscaler

Stayed 1 night in Oct 2023

6/10 Okay

kanghui

Stayed 6 nights in Sep 2023

10/10 Excellent

Elizabeth

Stayed 4 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to Metro and Galleries Lafayette
Stayed 5 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - one issue
Great hotel - booked room with balcony. Good size rooms for Paris. Breakfast was a debacle - loud building works going in restaurant while finishing breakfast!
Stayed 1 night in Sep 2023

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property clean friendly
Stayed 2 nights in Sep 2023

6/10 Okay

Joan

Stayed 2 nights in Sep 2023

6/10 Okay

Luc

Stayed 1 night in Sep 2023

10/10 Excellent

Virginie

Stayed 1 night in Sep 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Ubication
Stayed 3 nights in Sep 2023

2/10 Terrible

holly

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
AC wasn’t working, they came to fix it, then it quit again the last day. Staff turned off power to room after cleaning so it was hot again. Called down for amenities that weren’t left after cleaning and only one thing was brought up after asking for multiple things. Wine bottle that is a VIP amenity wasn’t given at check in, called and asked for it and staff said they would follow up, which they didn’t. Room was very small compared to pictures with low ceiling compared to the one we booked. Would not recommend this hotel.
Stayed 5 nights in Sep 2023

10/10 Excellent

Mario, miami

Stayed 4 nights in Sep 2023

10/10 Excellent

Melanie

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Wonderful staff especially Ramona. Always helpful and able to direct me to locations and events. Great experience and I will be back!
Stayed 1 night in Sep 2023

10/10 Excellent

Megh

Stayed 3 nights in Sep 2023

10/10 Excellent

Nicholas Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , loved the bed and pillows all the staff were very nice and welcoming.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mario

Stayed 5 nights in Aug 2023

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris
Nice and central , friendly staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

Léopoldine

Stayed 1 night in Sep 2023

10/10 Excellent

Noemi boutique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Katriin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay, an amazing hotel, big rooms for Paris, easy and walkable, felt safe in the area as solo girl traveller, friendly staff! Only thing I had to note that there was no water provided upon arrival in my room
Stayed 2 nights in Sep 2023

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staff
Stayed 1 night in Sep 2023

6/10 Okay

Josianne, Quebec

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Cleaning service is very bad
Stayed 4 nights in Sep 2023