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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
Mercure Paris Tour Eiffel Grenelle features a sauna and a fitness facility. Dining options at the hotel include a coffee shop/café and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.
This 4-star property offers access to a meeting/conference room and small meeting rooms. Event facilities measure 164 square feet. This Paris hotel also offers a concierge desk, tour/ticket assistance, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Room Amenities
Rooms
Mercure Paris Tour Eiffel Grenelle offers 77 air-conditioned accommodations with minibars and safes. Rooms feature city or garden views. 26-cm flat-panel televisions come with premium cable/satellite channels. Bathrooms include shower/tub combinations and hair dryers.
In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and wake-up calls can be requested.
All guestrooms are non-smoking.
Showing 1 - 6 results (of 6)
out of 6 reviews
“Absolutely Fabulous”
We thoroughly recommend this hotel.Just loved it. The location is directly opposite a train station & next to many cafes & restaurants.The good sized room had ensuite, coffe/tea making facilities and sheets were soft as silk. The price on Expedia was more than reasonable.Walking distance to the Eiffel tower, but best of all we requested a room with a view of the tower & were given it. A special Thank you to the ever- smiling and helpful Matheu on the front desk. He made our stay all the more enjoyable.We would definately stay here again if we ever return to Paris.
“Great hotel in Paris' 15th District”
My wife and I had a wonderful time at the hotel during our week stay in Paris. The room was clean and had a partial view of the Eiffel Tower which was great. The hotel staff was always friendly and willing to help us with our stay inside and outside of the hotel, including calling taxis for us when needed. The location of the hotel is great....directly across from a metro stop, walking distance to the Eiffel Tower and the Chammps de Mars, as well as many, many cafes, bistros, pastry shops, groceries, atms, pharmacies, etc. It is in a nice middle class residential neighrborhood that was clean and very safe. The restaurant/bar directly next to the hotel was very popular and had great food, good drink, friendly wait staff, and proved to be a great place to meet local Parisians and learn about their culture in between sight seeing trips. On Sunday morning there is a wonderful neighborhood fresh produce, seafood, flower market right across the street from the hotel. Also, it was a 0.5km run to the Chammps de Mar where I got to run through the park each morning taking in the Eiffel Tower at the same time--amazing! We kept fairly late hours during our stay to try to stay on Eastern time so we did not eat at the hotel restaurant while we were there. I also did not use the fitness center as I preferred to run outside through the city as the weather was great while we were there. The room was modestly sized and the beds/pillows were fine. Merci.
“Good location”
The hotel is very close to a metro station (you can see it from some rooms) but you can't hear it at all. Very convenient for getting around. Friendly staff, good breakfast and free wi-fi! Would use it again.
“Nonsmoking room problem”
They do not have enough nonsmoking rooms. If you book a nonsmoking room, they will likely give you a smoked in room (even if they ensure you at the reception it is nonsmoking). It smells badly, and airconditioner does not always work, even if it makes noise. If you try to exchange it, they tell you that you already used the room because you... sat on on a bed, used the toilet (literally!!!), just touched something and they have a policy (!!!) that prevents them from exchanging the room which was already used. Avoid talking to the black woman at the reception about problems. It is like talking to a wall. However, all other stuff is friendly and tries to help. If you manage to get a good room (all floor 4 is nonsmoking), it is a pretty good hotel, good room size for Paris, and good location--right by a metro station, 15-20 min from the tower. Also: do not use the safe in the room. It lockes itself up. They will call a mechanic for the next morning (hopefully you do not need to leave earlier with your documents locked up). He shows up with his tools at 8 am, regardless either you are still in a bed ot not. He does not speak English. You can get around of all these problems and enjoy staying there or you can get stuck with them. It is 50/50, so take your chance. But they charge full 100% price: too much for such a chance.
“not impressed”
I try to ask for extra pillow it really took them three days to delivery. The phone is not working, also take three days to exchange another one. I try to make a call to U.S. hotel charge $18.00 and plus each minute charge $2.00 thats ripoff.
“Don't expect too much from the hotel and absolutely nothing from the staff!”
Older hotel. Busy neighborhood. Front desk staff were useless and openly rude to customers (not just us). They could care less about about your satisfaction. Breakfast was good and this hotel is very close to the subway. Neighborhood is not bad, bu tnoisy for us. I thought Mecure was supposed to be a top name hotel.
TripAdvisor Traveller Rating:
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Showing 1 - 6 results (of 6)
The preferred airport for Mercure Paris Tour Eiffel Grenelle is Paris (ORY-Orly) - 14.2 km / 8.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
