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Reviews of Madrigal hotel

3 out of 5
Madrigal hotel
32 Boulevard Pasteur, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 1000 reviews" "
Rating 8 - Good. 488 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff…very friendly & accommodating. It was such a pleasure being booked w/them. And, we really r joyed the resident dog, Ocaso.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bharat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office was extremely courteous and helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

DEREK, East Kilbride

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resident dog Ocaso provided best check-in experience ever.
Stayed 4 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, just a nice place to stay.
Stayed 1 night in Jan 2024
Response from La direction on Mar 11, 2024
Thank you very much

10/10 Excellent

Carmen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, helpful staff, very central
Stayed 1 night in Nov 2023

10/10 Excellent

María del Rocío

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable. Excelente atención en recepción del personal a cargo. Super serviciales
Stayed 1 night in Nov 2023

8/10 Good

Lachlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, smallish rooms
Stayed 3 nights in Nov 2023

8/10 Good

Purificacion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

araceli

Stayed 1 night in Oct 2023

10/10 Excellent

Hector M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel staff, location and amenities. Definitely recommend it, we stay 5 days in Paris, the hotel made it 100 times pleasant.
Stayed 5 nights in Sep 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient to public transportation with a metro stop right out the front door. The neighborhood is quiet and safe. The staff are exceedingly friendly and the rooms clean and updated. There are multiple options for breakfast at very reasonable prices and the food is good and fresh. Services are close by.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeff

Stayed 1 night in Sep 2023

8/10 Good

Apshana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized room and bathroom. Very clean and staff very helpful. The room got hot at night but we did stay during 33 degrees weather. Would stay again, fab location.
Stayed 1 night in Sep 2023
Response from La direction on Sep 18, 2023
Dear Apshana,With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression.We look forward to seeing you again soon

6/10 Okay

Tanya, Stockport

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No air conditioning and the rooms were so hot I slept with the door to the outside wide open and with one eye open. Not a great sleep. The bathroom is so small I could hardly sit on the toilet with the door closed.
Stayed 1 night in Sep 2023
Response from La direction on Sep 18, 2023
Dear Tanya,We’re so sorry to hear that your experience did not meet our standards. Please do not hesitate to call us before booking your room we can advise you different category of rooms with AC.Thank you

2/10 Terrible

sandro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tourist BEWARE! This Hotel was poisoning their guests knowingly with no care. We stayed here for 3 nights while they decided to change thier carpets and use toxic glue to glue the carpet to the flooring. The Glue smell spread throughout the whole Hotel and us and other guests were breathing in the toxic fumes through our whole stay. When we complained about it their response was too bad, go to another Hotel. Our whole grpup ended up getting severe respiratory infections we are still recovering from. Really wonder why their workers were using full respirator masks while working on the carpets. We would never stay here again!
Stayed 3 nights in Aug 2023
Response from La direction on Sep 18, 2023
Dear sir,We are not surprised to see your comment since you have been blackmailing us to refund your stay for couple days now.As we have requested you some information such as your doctors appointments or some kind of a proof of your sayings... I guess since you do not have anything against us and now the only thing that you have is attacking us online....very dissapointing.Writing with different accounts pretending to be multiple guests complaining about this issue is ridiculous. Are you really convinced that we will use toxic glues as you pretend and keep working and welcoming guests? We are in France you can't just do whatever you want. Full respirator masks? Any pictures?I am sorry to inform you that if you do not stop your defamatory sayings we will take legal actions against you.

10/10 Excellent

Andreea

Stayed 1 night in Aug 2023
Response from La direction on Aug 29, 2023
Wow thank you!

6/10 Okay

John

Travelled with family
Liked: Staff & service
This is an attractive place to stay. Each room is a work of art. Don’t stay here in the summer, the rooms are hot without air conditioning.
Stayed 1 night in Jun 2023

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from La direction on Aug 15, 2023
Bonjour Matthew,Quel dommage nous n'avons pas les détails de votre mécontentement. Au plaisir de vous recevoir la prochaine fois.

8/10 Good

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was modern and unique with the design in the room. We went in the summer time and the room had only a fan without AC, so the room was very warm with the direct sun in the room. Overall, the stay was good and would recommend for anyone who likes convenience to walkable distance to all the attractions. Warning for not having AC.
Stayed 3 nights in Jun 2023
Response from La direction on Jul 31, 2023
Dear Eva,Thank you for sharing your experience. For your information hotel has different types of rooms and some of them has AC. So please do not hesitate to call us next time.

8/10 Good

Vladimir

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, family room nice and clean. Helpful staff. Could do with some more hand towels (there was only 1 for 4 people).
Stayed 4 nights in May 2023
Response from La direction on Jul 31, 2023
Dear Vladimir,Thank you for your comment. We are sorry that you did not have enough towels I sincerely hope that you have requested us during your stay for more towels.

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book here again
We loved this hotel, except for the carpet in our room. It was really worn and not very clean. Otherwise, it is a cute boutique hotel. We were told that only 3 rooms on each floor have air conditioning, and unfortunately ours did not. There was a floor fan which worked fine, but additional air was not possible with the balcony door open as the street noise is loud. The staff was outstanding!
Stayed 2 nights in Jun 2023
Response from La direction on Jul 31, 2023
Dear Jane,Wow thank you very much!!! We are changing all our carpets we are sorry that some stains made you feel it was not very clean.We are excited to show you very soon our new carpets!Best regards,

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable! Staff friendly & accommodating.
Stayed 2 nights in Jun 2023
Response from La direction on Jul 31, 2023
Merci beaucoup!

10/10 Excellent

Adriana

Stayed 1 night in May 2023
Response from La direction on Jul 31, 2023
Merci beaucoup

8/10 Good

Amanneek

Travelled with group
Liked: Cleanliness, staff & service, amenities
Absolutely loved my stay at this hotel! Modern, clean and Perfect location with metro right outside, various food options nearby and a pharmacy. The only thing I would say is that the room got very hot over night and we would wake up with headaches from the heat. The bathroom is also very small with not much room to move but still great for a Paris size room and a few nights in Paris! Overall I would definitely stay at this hotel again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nearly perfect
Stayed 3 nights in Mar 2023

6/10 Okay

barbara

Travelled with group
Liked: Staff & service
The room was a little dirty and the carpet was stained. Other than that everything was good
Stayed 4 nights in Mar 2023

10/10 Excellent

greg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, friendly staff
Stayed 1 night in Mar 2023

10/10 Excellent

mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and nice. The location is great, one minute walk from Pasteur metro
Stayed 5 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a lovely 1 night stay, the location is great & the staff were very helpful
Stayed 1 night in Mar 2023

8/10 Good

Tuc

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

E-Liang

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

maija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing and the men at the front desk were very helpful and kind during our stay! Would definitely come back

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, staff & service
Well placed on pleasant street. The room was small for two people. The bathroom was also small. Slight traffic noise could be heard from room. However, staff were friendly and helpful.
Stayed 1 night in Nov 2022

10/10 Excellent

Russell, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, and the hotel decor was funky and modern. I booked a mignonne room - small double - which was cute as the name means (some people might find the shower a bit too slim). On the ground floor the restaurant and bar attached to the hotel seems popular with locals as well, which is good. There is also a friendly local bar/brasserie on the corner. Metro is almost right outside the hotel door.
Stayed 1 night in Oct 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for a quick stay.
Close to the metro and an amazing bakery across the street. Things were clean and the staff were friendly and able to speak with us in English. Walls are a little thin as you can hear the room next to you but overall it was a great stay for 3 quick days.
Stayed 3 nights in Oct 2022

10/10 Excellent

Pedro, Evanston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has all the amenities needed if you are visiting Paris. It is close to restaurants and transportation. Although the rooms are small and the carpets might need cleaning, you have all you need for a wonderful stay in the city of lights. The staff was informative, friendly, and willing to satisfy whatever needs you might have.
Stayed 6 nights in Sep 2022

8/10 Good

Shannon

Business traveller
Great location!
Stayed 1 night in Oct 2022

10/10 Excellent

stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem in Paris
Always a pleasure to come back to the Madrigal hotel. We had a great time, nice fitted bedroom and good food at the restaurant. Location and space is great.
Stayed 3 nights in Aug 2022

10/10 Excellent

MITSUNOBU

Stayed 2 nights in Aug 2022

10/10 Excellent

MITSUNOBU

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Iain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique Decor , conveniently located within minutes of subway ( metro ) station . Friendly staff , very clean and good value . Only negative is lack of AC.
Stayed 2 nights in Jul 2022

10/10 Excellent

Dr Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though only for one night, we really enjoyed our stay at the Madrigal! The hotel is modern and very stylish, room was nicely designed and the staff was extremely hospitable and friendly! We took breakfast there as well which was great! I would definitely stay there again!
Stayed 1 night in Jul 2022

8/10 Good

Scott, Stoke Hammond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice location. Although the room was very cramped, they made good use of the space. A fridge & safe would be good, however space is limited.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Sand

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff & clean rooms
Stayed 1 night in Jun 2022

8/10 Good

Fredinelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2022

10/10 Excellent

Amey

Stayed 7 nights in Apr 2022