Pet-friendly

Reviews of Hotel Vernet

5 out of 5
Hotel Vernet
25 Rue Vernet, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 232 reviews" "
Rating 8 - Good. 64 out of 232 reviews" "
Rating 6 - Okay. 15 out of 232 reviews" "
Rating 4 - Poor. 2 out of 232 reviews" "
Rating 2 - Terrible. 10 out of 232 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mamdooh, Riyadh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2023

10/10 Excellent

Jeff, Chesterfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members and services were exceptional. The room was spacious and well decorated. It was centrally located near many cafes, shopping and other points of interests. Overall it was one of the best hotel we have experienced being oversea. We will definitely be back when in Paris
Stayed 5 nights in Oct 2023

10/10 Excellent

Sameh, mansourah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 3 nights in Aug 2023
Response from . on Aug 17, 2023
Dear Mr SamehIt was a pleasure to welcome you All the Vernet team thank you We looking forward to welcome you for you next stay in ParisRegardsEsther - asst reception manager

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Khosrow

Disliked: Cleanliness, property conditions & facilities
Upon our arrival, we were informed that our room had been upgraded. However, upon entering the room, we discovered that a beauty salon had rented the adjacent room. To our dismay, starting from 6AM the following morning, we endured continuous noise from drilling and furniture being moved, which made it impossible for us to get any sleep. Furthermore, we encountered a significant inconvenience due to the absence of a ramp or elevator to assist us in carrying our luggage, as there were numerous steps from the street leading up to the lobby.
Stayed 2 nights in Jun 2023
Response from Ma on Jul 5, 2023
Dear Mr Khosrow, Thank you for choosing us for your Parisian stay. It is with great regret & suprise we read your comments regarding your stay. It is also unfortunate for us to have missed the oppourtunity to discuss with you in person the issues you experienced. Indeed, it is one of the busiest period for all the hotels in Paris, however, I remember doing your check - in and helping you with part of your luggage myself. You have mentioned to have endured continuous noise from drilling and furniture being moved from 6am which to our knowledge does not seem possible, the makeup room clients for the Champs Elysées Festival arrived from 9 am and there was no drilling.If we assume the noise is coming from construction work outside, it has never happened this early. Your satisfaction is our priority and we apologize sincerely and should we have known we would have looked for a solution. Should there be anything we can do to regain your trust please write us without hesitation . Best Regards, Marina Front Office Manager

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are beautifully designed, location is perfect, and all the staff members were wonderful. Nicklas at concierge was extremely helpful with my duplicate booking of a room to which i am grateful.
Stayed 2 nights in Mar 2023
Response from Marina - FOM on Apr 11, 2023
Dear Mr and Mrs Wei, We would like to thank you for your review. We are so pleased to read that you enjoyed your stay at the Hotel Vernet and our service. I will forward your comment at Nicolas. We hope to welcoming you back. Warm regards, MarinaFront Office Manager

10/10 Excellent

Jimmy Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful all around
Stayed 1 night in Nov 2022

10/10 Excellent

Sheryl

Stayed 1 night in Oct 2022

10/10 Excellent

Melika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often stay here when in Paris . Good rooms and breakfast. Gorgeous hotel. Best location on Champs.
Stayed 3 nights in Aug 2022

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

SHEILA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great staff and excellent service. The room was spacious and the bathroom was a dream.
Stayed 1 night in Jul 2022
Response from Isabelle - Front of House Manager on Jul 26, 2022
Dear Sheila, Thank your for the wonderful review ! All the De Sers team is looking forward to welcome you again in your Parisian home warmest regards

10/10 Excellent

yesenia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really friendly, rooms are quintessentially French, so beautiful. And the restaurant is divine!
Stayed 1 night in Jul 2022
Response from Isabelle - Front of House Manager on Jul 26, 2022
Dear Yesenia Thank your for taking the time to write this review. I have shared your nice comment to the team ! We wish you a wonderful day and we are looking forward to welcome you again warmest regards

10/10 Excellent

Oksana

Stayed 3 nights in Jun 2022

10/10 Excellent

daryoush

Stayed 1 night in Oct 2019

10/10 Excellent

Anibal

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 4 nights in Sep 2021

10/10 Excellent

Anibal Drelichman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff fri
Stayed 3 nights in Sep 2021

10/10 Excellent

RAD, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Is a gem right behind the most famous street in Paris. A 5 star hotel!
Stayed 3 nights in Dec 2019
Response from Layla on Jan 6, 2020
Dear Mr Rad, it was such a pleasure to have you and your family as our guest for these past days and teh hollidays. We really do wish you the best for the upcoming year and do hope to see you again amongst us soon. Thank you also so much for your card and please pass my regards to your beautiful wife and family. Best regards, Layla

10/10 Excellent

evelynkupin, new york city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel..........what a great staff.................
Stayed 7 nights in Dec 2019
Response from Layla on Jan 9, 2020
Dear Mrs Kupin, Thank you for your stay and your feedback. It was a pleasure to have you and your family with us .We are so glad to see that you have enjoyed your stay with us. We wish you a very happy new year and do hope to see you back amongst us soon. Best Regards, The Front Desk

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019
Response from The Front Desk on Dec 13, 2019
Dear Sir, Thank you for your feedback.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the large bathroom with the walk in shower, the very comfortable bed. I liked less the lack of comfortable seating.
Stayed 4 nights in Dec 2019
Response from E Smith on Dec 8, 2019
Dear Sir, Many thnaks for your message, we are delighted to read that you enjoyed fully your stay ath the hotel Vernet. Warmest regards

6/10 Okay

Daniel, Madrid, Spain

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms are spacious and nice, as well as the proximity to the Champs de Elysse. However, the staff and service quality was inconsistent. One bell staff broke my suitcase handles, on the final day another staff member just entered the room without knocking while my wife was changing and packing and then remained there which made her feel unsafe. He wanted to check the minibar. There was no communication that the breakfast buffet concluded at different times on the weekdays (earlier) vs weekends. During turndown service the housekeeping staff did not bus or clean the used tea. They would not replenish the tea either (we only drink 1-2 cups of tea). The view was horrible as it is a construction zone.
Stayed 4 nights in Nov 2019
Response from Sangita on Nov 29, 2019
Dear Daniel, We wish to thank you for taking your time to write us a review. we would like to request you to provide us some details of your stay like - room number or the date of your arrival as we are constantly looking to improve our services and guest experience. Obiviously, on this occasion, we have failed but I can assure you that we will work harder to avoid such instances in the future. It is not acceptable for us to read that we entered your room without knocking or we broke your luggage handle. These incident are reported immediately and we would of course find suitable solutions. Please feel free to get back to us at your convenience and give us the opportunity to regain your confidence in our team and product. we are at your disposition. Sincerely yours Sangita

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i go to Paris again. That would be my number one choice.Everyone is so friendly, rooms are very spacious and clean. Everything here was perfect! 10/10
Stayed 7 nights in Oct 2019
Response from Dear Ivan, what a great pleasure to read your wo on Nov 26, 2019
Dear Ivan, what a great pleasure to read your wonderful feedback. Thank you for choosing to stay with us in Paris. we will be delighted to have you back on all of your Paris visits. Wishing you an excellent day! Best Regards, Laurence Lady

10/10 Excellent

JorgeA, Miami, fl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in prime Paris location. staff is very friendly and willing to help (which is not common in Paris). Hands on management team and little details that make you feel pleased. There is only one restaurant (great food) and small bar.
Stayed 1 night in Oct 2019
Response from Thank you on Nov 26, 2019
Dear JorgeA, Thank you for choosing to stay with us. we are delighted to read you have enjoyed your stay with us. On behalf of the team and managment we wish to thank you for appreciating our services. We look forward to welcome you back soon. Wishing you an excellent day! Best regards, Laurence Lady

6/10 Okay

Verified traveller

Not a 5 star Hotel
Disappointed in choosing this hotel. It’s overall location was it’s best feature. The street it is on is more of an alley. All type neighboring employees of other businesses use it as their smoke break room. Cigarette butts everywhere plus the building directly across street is under construction. I made the reservation last minute but the room was one first floor directly above entrance and facing the construction site. Asked to move and they did allow an upgrade a bit higher and over but still on top of the construction. Which was told wouldn’t start until 10am but it was about 8am. Small hotel nothing about it was 5 star. We asked for a wine opener but they waited for us to open the bottle and asked for it back as it was the only one in hotel. ?? They need a nice smell in lobby and halls as it smelled like sewer on way to our room. Took the stairs as the only elevator was very small. They overcharged the authorization and then had attitude when I asked for breakdown of bill. I’m sure she felt I was not pleased by that’s not the way to treat a customer despite my dissatisfaction of it not meeting my expectations for a 5 star hotel. Small lobby small check in area nominal “bar” and dining area. Room was ok but very bad use of space. See the odd photo in the tiny water closet. Not sure who would use the spray hose for hygiene it was in a cut out hole in wall and dusty l? Did not bother with the included breakfast. Would love a refund not worth the money.
Stayed 3 nights in Aug 2019
Response from 8571 on Sep 9, 2019
Dear Mrs Branham, Thank you for choosing to stay with us. We appreciate you taking your time to write us a feedback. We are terribly sorry to read your stay with us wasnot to your exceptation, our apologies for the cigarette butts on the public road and the construction work going on in front of the hotel. We are a boquite hotel which explains the size of our lobby & reception area, in regards to the water hose for hygiene in the rooms, they are our new adjustment to accomodate the request of our guest's from the middle eastern region. We shall provide wine operners in each room here on now. Please accept our apologies for the unintentional human error of over charging you the deposit on arrival which was settled on your departure. we failed to notice your dissatisfaction during your stay even after many conservation we have had. Should you come back to Paris, please try us again. you can write us at Layla.navab@hotelvernet.com We wish you an excellent day ! Best Regards, Layla Navab – Front office Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Hotel staff went above and beyond helping us find restaurants that were well priced with excellent food. Friendly, helpful and really top notch rooms.
Stayed 7 nights in Jul 2019
Response from Front Office Manager on Aug 14, 2019
Dear Sir, Thank you for your amazing comment, we are pleased you enjoyed you stay and remain at your disposal. Yours Sincerely, Front Office Manger

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Angelo the concierge number one. Strategic location as first timer in Paris
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with perfect location , friendly staff
Stayed 1 night in Aug 2019
Response from Front Office Manager on Aug 14, 2019
Dear Sir, Thank you for your great review. Looking forward to welcome you back in the near future. Yours Sincerely,

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing little hotel with attention to every detail. Very romantic.
Stayed 4 nights in Jul 2019
Response from The FrontDesk on Jul 8, 2019
Dear Israel, We wish to thank you for your nice comments and are so pleased to know that your stay with us has been up to your expectaions . Best regards,

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality
Amazing hotel, stylish, excellent service
Stayed 1 night in Jul 2019
Response from The Front Desk on Jul 8, 2019
Dear Thierry, Thank you for your comments. We are so glad that you enjoyed your stay with us. Best regards, The Front Desk

2/10 Terrible

JFU, Dallas

Travelled with family
Hotel cancelled our confirmed reservation without apology
Stayed 1 night in Jul 2019
Response from Layla Navab / Front Office Manager on Jul 18, 2019
Dear JFU, We wish to apologize in advance for the whole inconvenience that this situation has caused you .As we have mentioned in our messages sent out through different platforms , we have been victim of a technical problem causing significant disruption in our reservation system in the beginning of July. The Customer services related to these websites and platforms have done their best to treat this matter urgently and to provide both side a mutual solution. We would like to take this chance to apologies if our team were not able to handle your claim as professionally as you would have expected and that we missed a chance on welcoming you to our Hotel. We would like to reassure you that regardless of the rate issue you went through , The Hotel Vernet is an excellent choice for a visit to Paris. Please do not hesitate to contact us directly if you might need any information regarding the Hotel, rates and our services. Wishing you all the best, Yours Sincerely, Layla Navab / Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Franz Dahmen / Guest Relation on Jun 27, 2019
Dear Guest, We would like to thank you for having taken the time to share your experience following your Parisian stay at the Hotel Vernet by B Signature. We are very happy that you enjoyed your stay with us. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards, Franz Dahmen / Guest Relation

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in very good location The service is outstanding Condition of the hotel very good WiFi is great Restaurant is perfect I would say that this is one of the best hotels in Paris and we stayed in at least 20 5 stars hotel there in last few years The only thing that I was missing is gym
Stayed 3 nights in Jun 2019
Response from Franz Dahmen / Guest Relation on Jun 25, 2019
Dear Guest, We would like to thank you for having taken of your precious time to share your experience in the Hotel Vernet by B Signature. We are glad to read that all the hard work that our team made was at your pleasure. We will take good note of the gym. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards, Franz Dahmen / Guest Relation

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Franz Dahmen / Guest Relation on Jun 25, 2019
Dear Justin, On behalf of the whole team of your Parisian Home, please allow me to sincerely thank you for these wonderful grade you gave us. We all look forward to welcome you once again. Sincerely, Franz Dahmen / Guest Relation

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2019
Response from Thomas Gauvain / Directeur of Operations on Jun 25, 2019
Dear Guest, I would especially like to thank you for taking the time to share your impressions of your recent stay at the Hotel Vernet by B Signature. We are sorry to read that the service provided did not meet your expectations. I would like to apologize and assure you that your comment is taken very seriously. I remain at your entire disposal, should you have any questions or if we can be of any other assistance. Yours sincerely, Thomas Gauvain / Directeur of Operations

10/10 Excellent

Lai Tsing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Franz Dahmen / Guest Relation on Apr 30, 2019
Dear Lai, We would like to thank you for having taken the time to share your experience following your Parisian stay at the Hotel Vernet by B Signature. We are very happy that you enjoyed your stay with us. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards, Franz Dahmen / Guest Relation

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The location and building are incredible. That being said, the fitout of the hotel rooms is cheaply carried out. The price definitely does not reflect the expected level of quality.
Stayed 2 nights in Apr 2019
Response from Franz Dahmen / Guest Relation on May 7, 2019
Dear Guest, I would especially like to thank you for taking the time to share your impressions of your recent stay at the Hotel Vernet by B Signature. We are disappointed to know that the service provided at the hotel did not meet your expectations. I would like to apologize on behalf of the team and assure you that your comment is taken very seriously. We remain at your entire disposal, should you have any questions or if we can be of any other assistance. We look forward to your reply and we do hope to see you soon. Yours sincerely, Franz Dahmen / Guest Relation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible all around stay
Incredible all around stay. Combined business trip with family in tow. Room clean and spacious by Paris standards. Terrific, go-out-of-their-way service. Location speaks for itself. Breakfast was top-notch in gorgeous setting. Will be my go-to business or family hotel in Paris from here on out. Kudos to all the staff. (Only wish wi-fi signal would have bit a bit stronger in room, but usable/acceptable.)
Stayed 5 nights in Apr 2019
Response from Franz Dahmen / Guest Relation on Apr 23, 2019
Dear Guest, On behalf of the whole team of your Parisian Home, please allow me to sincerely thank you for these wonderful words of praise. Reading a beautiful comment is truly delightful and it is a real reward for all of us. We all look forward to welcome you once again. Sincerely, Franz Dahmen / Guest Relation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Franz Dahmen / Guest Relation on Apr 16, 2019
Dear Guest, We would like to thank you for having taken the time to share your experience following your Parisian stay at the Hotel Vernet by B Signature. We are very happy that you enjoyed your stay with us. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards, Franz Dahmen / Guest Relation

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. GREAT LOCATION close to arc du triomphe. Walkable to eiffel tower and all tourist areas
Stayed 1 night in Mar 2019
Response from Layla Navab - Front office Manager on Mar 13, 2019
Dear Sir, Thank you so much for your comments and for your stay. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very good service and perfect location.
Stayed 7 nights in Oct 2018
Response from Layla Navab - Front office Manager on Feb 21, 2019
Dear Sir, It is such a pleasure to know that you have enjoyed your stay with us. We really appreciate that you took the time to write this review. We wish you a great weekend and look forward to welcoming you back again. Best regards,

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Was surprised this hotel is rated as a 5 star. Lobby so-so, room the same.. On the other hand the employees made up for all of this. They were attentive, helpful and very professional!
Stayed 2 nights in Sep 2018
Response from Franz, Front Office on Feb 21, 2019
Dear Guest, We would like to thank you for having taken of your precious time to share your opinion and for having chosen the Hotel Vernet by B Signature for your recent Parisian stay. We are sorry to discover that the facilities did not meet your expectations. All comments are important for us to improve our services and facilities. Thank you for your kind mention to our staff who works really hard to give satisfaction to our guests. We hope to see you again at the Hotel Vernet by B Signature. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel well located in the heart of action in Paris.
Stayed 1 night in Sep 2018
Response from Franz Dahmen / Front Office on Sep 25, 2018
Dear Guest, We would like to thank you for having chosen the Hotel Vernet by B Signature for your recent Parisian's stay. We are glad to read that the location, and the service made your stay even better than expected. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Sincerely yours. Franz Front Office

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small boutique luxury hotel in a perfect location just steps to Arc Triumph and Metro and on a very quiet street. Staff was extremely friendly and helpful. Upscale restaurant in hotel was excellent. Room had soft towels, robes and slippers and turn down service. Would stay there again.
Stayed 5 nights in Aug 2018
Response from Layla Navab - Front office Manager on Sep 20, 2018
Dear Sir, Dear Madame, We wish to thank you for having taken the time to share your opinion of the Hotel with us. It is such a pleasure to know that you have enjoyed your stay with us. I will make sure to share your comments with them. We really do look forward to your next visit and wish you a great day. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018
Response from Franz Dahmen / Front Office on Sep 8, 2018
Dear Guest, We would like to thank you for having chosen the Hotel Vernet by B Signature for your recent Parisian's stay. Thank you for your good grade. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Sincerely yours.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel, with great service, on.a quiet street that’s also convenient to the Champs-Élysées.
Stayed 5 nights in Aug 2018
Response from Franz Dahmen / Front Office on Sep 8, 2018
Dear Michael, We would like to thank you for having chosen the Hotel Vernet by B Signature for your recent Parisian's stay. We are glad to read that all the hard work that our team made was at your pleasure and exceeded your expectations. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards, Franz Front Office

10/10 Excellent

Kimberlee, Boca Raton, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to the Champs-Élysées
This hotel was absolutely wonderful! Location is superb, the hotel itself is gorgeous, the staff was lovely and the restaurant was top-notch. I couldn't have asked for a better place to stay and I will most definitely stay here again.
Stayed 4 nights in May 2018
Response from Jonathan Homteeb - Front Office Manager on May 21, 2018
Dear Kimberlee, On belhaf of the team, I would like to thank you for your precious by sharing your experience with us. We are thrilled to hear that you had enjoyed your stay and look forward to welcoming you back again in the near future. Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2018

8/10 Good

Haider

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good one, yet pricey
The hotel is great. My points: It is pricey , the rooms are small and the extra bed was uncomfortable. Otherwise, location is top notch, and I liked the everything in the hotel. The breakfast was superb and the staff in the restaurant were friendly and lovely. Thx for everything
Stayed 5 nights in Feb 2018
Response from Laura - Assistant Front Office Manager on Mar 10, 2018
Dear Mr Haider, Thank you for taking your precious time sharing your experience with us. It is wonderful to read that you thoroughly enjoyed your stay. However, we sincerely apologize for the inconvenience you felt about the extra bed and the room size. Please ensure that I will share your kind suggestion with our Manager in order to improve this point. Your feedback is important for us to improve the service in the future. We hope to have the pleasure to welcoming you back again in the near future, Warm Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My best choice in Paris!
Stayed 1 night in Jan 2018
Response from Franz Dahmen / Front Office on Mar 8, 2018
Dear Guest, We would like to thank you for having chosen the Hotel Vernet by B Signature for your recent Parisian's stay. We are glad to read that all the hard work that our team made was at your pleasure and exceeded your expectations. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards,

8/10 Good

Weary Traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Vernet
The staff at the reception desk were very kind and accommodating. The location is very convenient to the Champs-Elysees and the metro. The room itself was clean and the bathroom (shower and tub area) was lovely. I have two complaints: (1) My reservation with Expedia specified two double beds in the executive suite, but the beds were twin size and hotel staff told me they do not have double beds; (2) I had put receipts and other items from my purse in a paper shopping bag and left it on the desk. Apparently the housekeeping staff threw the bag away, even though it was nowhere near a trash can.
Stayed 3 nights in Jan 2018
Response from Franz Dahmen / Front Office on Mar 8, 2018
Dear Weary Traveler, We would like to thank you for having taken the time to share your experience following your Parisian stay at the Hotel Vernet by B Signature. We are very happy that you enjoyed your stay with us. On behalf of the whole team of your Parisian Home, please allow me to sincerely thank you for these wonderful words of praise. All the team here is giving generous attitude to our guests because we like to provide happiness to our clients. We look forward to welcoming you very soon at the Hotel Vernet by B Signature. Best regards,