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Reviews of Seven Hotel Paris

4 out of 5
Seven Hotel Paris
20 Rue Berthollet, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 616 reviews" "
Rating 8 - Good. 204 out of 616 reviews" "
Rating 6 - Okay. 56 out of 616 reviews" "
Rating 4 - Poor. 20 out of 616 reviews" "
Rating 2 - Terrible. 6 out of 616 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

D'arby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and affordable luxury stay for my first trip to Paris. Staff was helpful and welcoming. Room was cute and matched description and that bath tub was amazing. Cute cafe and some really good restaurants walking distance. Bed was super comfortable. Would definitely stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we have stayed. Beautiful hotel, great standard and great breakfast. Really friendly staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kuang-Ling

Stayed 1 night in Dec 2023

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very helpful in giving an early check in and recommending eateries
Stayed 1 night in Oct 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well looked after and in a great location for the real Paris away from some of the more touristy areas but in walking distance or lots of great restaurants and cafes
Stayed 4 nights in Sep 2023

6/10 Okay

Aisling

Travelled with group
Disliked: Cleanliness
Overall, I was disappointed
I liked the hotel but overall it wasn’t worth the €300 per night price tag and I would stay here again. Simple things were missing. I had no “do not disturb” sign in my room. The room clearly hadn’t been dusted in weeks as a film of dust was on all surfaces. No water was available in the room. We were told on check out that we could have freely used a filtered water system available in reception. No one alerted us to this on check in. The hotel is stylish and well decorated but when it’s missing simple essential elements, it’s disappointing.
Stayed 2 nights in Oct 2023

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Seven Paris
The hotel was v nice . 2 issues though. 1. No water in the room. We discovered at checkout that there was filtered water available at reception / breakfast area , we had not been told about that. 2. The alarm went off. When we arrived at reception , there was no organisation to deal with it/ no evacuation etc receptionist said she didn’t know what it was and continued to work. In the event of an actual fire this is very dangerous.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ana Cleusa, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the place, a small hotel but with big potential. I super recommend to all
Stayed 1 night in Aug 2023

10/10 Excellent

Tana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Seven Hotel and would definitely come again!
Stayed 4 nights in Sep 2023

10/10 Excellent

Stefen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mattias

Stayed 3 nights in Sep 2023

10/10 Excellent

Bhavana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

elodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2023

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and the staff were great, check in and check out was quick and easy. The location is quite far from sights and attractions so wouldnt recommend the location if you don't enjoy walking. Get a balcony room if you can
Stayed 3 nights in Aug 2023

8/10 Good

Vinessa

Liked: Cleanliness, staff & service, property conditions & facilities
This property was exceptionally maintained with great facilities and cleanliness. The only downfall is it’s location as it is quite far to get to any of the main attractions or restaurants/bars, even via bicycle. However, if you’re not planning on walking and instead getting taxis, then I highly recommend this hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

yasar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Seven Team on Sep 7, 2023
Dear Yasar, Thank you very much for chosing our hotel for your Parisian Stay ! We are delighted to receive your 5/5 rate on your experience with us ! Thank you so much ! We hope to see you again very soon in Paris ! Take care, Morgane - Front Desk

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Not for us
I booked this room for a client. When I asked him, how his hotel room was - he stated he hated it. I asked why. He said, they gave him the wrong room and when he walked in - he scared a very naked man standing in the hallway of his hotel room. There were other happenings at this hotel as well, but this was disappointing to hear from one of our biggest clients.
Stayed 1 night in Jul 2023

10/10 Excellent

Tatyana

Liked: Cleanliness, property conditions & facilities
Loved the hotel! Super clean and convinient location.
Stayed 1 night in May 2023

10/10 Excellent

Khalid

Stayed 4 nights in Jan 2023
Response from Emmy - La réception on Jan 28, 2023
Cher Khalid,Nous tenons à vous remercier encore une fois d'avoir choisi le Seven Hôtel pour votre dernier séjour à Paris.Au nom de notre équipe, je tiens à vous remercier pour cette note de 10/10.Nous serions ravis de vous accueillir prochainement au Seven, en attendant prenez soin de vous.Toute l’équipe de l’Hôtel.

10/10 Excellent

Karen

6/10 Okay

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was super clean and the bed was very comfortable. However, not having a fixed shower head was a big disappointment and makes me not stay there ever again.
Response from Seven Team on Dec 16, 2022
Dear Kelli, Thank you veru much for taking the time to share your feelings about your recent experience at the Seven Hôtel in Paris. We are happy to leatn that you were satisfied by the cleanliness and the confort of your bed. We fully understand that the current shower system of our Deluxes is not the most comfortable, and we sincerely regret it.We are delighted to announce that we are currently working on the improvement project for our showers in these rooms, and that we have already installed and tested the first prototype of the new shower system before extending it to all our Deluxe Glam' rooms.We are doing everything we can to resolve this inconvenience as soon as possible.We hope to welcome you again very soon to turn this dissatisfaction into success!Have a nice holiday season,Best regards,The Seven Team

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , cozy and pretty
Stayed 1 night in Jan 2022
Response from The Seven Team on Jan 26, 2022
Dear Erik, Thank you so much for taking the time to share your feedback about your recent stay with us ! We are so grateful for your return, and are extremely happy to learn that your experience with us satisfied you ! We hope to welcome you again a the Seven very soon, in the meantime, take care ! All the best, The Seven Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from The Seven Team on Dec 31, 2021
Cher Anonyme, Nous vous remercions d'avoir pris le temps de nous faire part de votre ressenti sur votre séjour parmi nous et somme heureux de recevoir cette note de 8/10 ! Un grand merci et à très bientôt, L'Equipe de Seven

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from L'Equipe du Seven on Dec 8, 2021
Cher Ben, Un grand merci d'avoir pris le temps de nous faire part de votre ressenti suite à votre expérience au Seven ! Nous sommes enchanté de recevoir votre 10/10 qui nous va droit au coeur ! Nous espérons vous recevoir à nouveau très bientôt au Seven, où vous serez toujours les bienvenus ! Prenez soin de vous, L'Equipe du Seven

10/10 Excellent

GUY

Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from L'Equipe du Seven on Dec 8, 2021
Cher Anonyme, Nous vous remercions d'avoir pris le temps de nous faire part de votre ressenti suite à votre séjour parmi nous ! Nous sommes ravis de recevoir votre 8/10 ! A très bientôt au Seven Hotel ! Bien cordialement, L'Equipe du Seven

10/10 Excellent

Sandrine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great service . Would stay there again.
Stayed 2 nights in Oct 2021
Response from Seven Team on Oct 15, 2021
Dear Sandrine, Thank you very much for taking the time to share your feedback about your experience in our brand new hotel ! The entire Seven team makes it a point of honor to pamper you to make your stay unique, and seeing you leave with stars in your eyes is our greatest reward ! The Seven Hotel is your new Parisian Home, so see you soon in Paris ! Best wishes, The Seven Team

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Great place to stay!
Stayed 1 night in Mar 2020

6/10 Okay

Oliver

Stayed 3 nights in Jan 2020
Response from Seven Team on Feb 8, 2020
Cher Olivier, Nous vous remercions de nous avoir fait part de votre ressenti sur votre récente expérience au Seven Hotel ! A très bientôt ! La Réception

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great location. Extremely clean 😊Attention to detail needed example: carpet was torn. However we found all the staff very helpful & informative transport ect
Stayed 3 nights in Jan 2020
Response from Seven Team on Feb 8, 2020
Dear Anonymous, Thank you so much for taking the time to share your experience at the Seven Hotel through this Expedia feedback ! We are glad that the service delivered by our Team and your general experience satisfied you ! We are aware that our establishement need to be renovated, the signs of 10years are really present. We inform you that we are closing for total renovation this year for several month, to renovate our house, this to offer you the best experience possible in the city of lights ! We hope to see you again very soon, Best regards, The Seven Team

2/10 Terrible

Verified traveller

Stayed 3 nights in Jan 2020
Response from Seven Team on Feb 8, 2020
Dear Anonymous, Thank you for taking the time to share your feedback through this Orbitz comment. We are sorry to learn that your experience did not reach your expectation and are at your disposal to hear more from you. Do not hesitate to contact us to let us know what did not stafisfy you. All the best, The Seven Team

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with very cool lighting and a amazing shower
Stayed 1 night in Oct 2019
Response from Seven Team on Nov 13, 2019
Dear Tommy, Thank you so much for your wonderful feedback on your recent experience at the Seven ! We are very happy to know that it was a success ! We hope to see you again very soon ! Kind regards, The Seven Team

6/10 Okay

Djafar

Stayed 3 nights in Oct 2019
Response from Seven Team on Nov 13, 2019
Cher Djafar, Nous vous remercions d'avoir pris le temps de nous faire part de votre ressenti sur votre récent séjour au Seven Hotel par le biais de ce commentaire Hotels.com. Nous sommes heureux de constater que votre séjour vous ai convenu. A très bientôt au Seven ! Bien à vous, L'Equipe du Seven

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Seven Team on Nov 13, 2019
Dear Anonymous, Thank you for your return on your stay through this Expedia Comment. We are glad that your experience at the Seven Hotel has reached your expectations. We hope to see you again very soon, Best regards, The Seven Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Rebecca Tellier, Directrice générale on Sep 4, 2019
Un grand merci pour ces superbes étoiles :) La prochaine fois promis ce sera un 5 sur 5. A très bientôt au Seven!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Rebecca Tellier, Directrice générale on Sep 4, 2019
Merci anonymous! Nous espérons vous revoir très bientôt au Seven hotel. Bien à vous,

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in the Latin Quarter about 5-15min to 3 metro stations. It is about 25 min walking distance to Ile de la Cite. The staff was friendly and professional.. The breakfast was good, included in the package. We were given a “nonsmoking” room but somebody clearly smoked previously in the room and the hotel attempted to clean the smell from the room. The safe in the room was not bolted in the wall or furniture. It could be easily removed. Not quite a safe. The shower was leaking water through the door into the bedroom. We were moved in another room but the carpet was moist in a corner and smelled like urine. We were moved again and the third room was ok. The hotel is cute but requires renovation was not well kept,
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Rebecca Tellier, Directrice générale on Jul 18, 2019
Cher Anonymous, Merci pour ce beau 8/10! La prochaine fois nous mettrons tout en oeuvre pour que vous nous mettiez un 10. Bien à vous,

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morgan was great!
The room was not exactly like the pictures depict, and the shower was a bit dirty/poorly designed, it was difficult not to get water all over the place. Other than that though this was a comfortable hotel, the bed was great. We had a large window which looked out into the city and a skylight. The hotel is about an hour walk from the Eiffel Tower, but only 15-20 minutes from the Latin Quarter and there is quite a bit of good cafes, parks, etc. in the immediate area. The staff at the hotel was exceptional and friendly. Morgan in particular was extremely helpful several times, she gave us great advice and when we had trouble booking our train tickets to Bordeaux she did it for us. Great location, nice room, and exceptional service! I would stay here again.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing, the staff and the breakfast was so nice, in a great location as its in the middle of multiple metro station. Would recommend anyone to stop at this hotel.
Stayed 4 nights in Jun 2019
Response from Rebecca Tellier, General Manager on Jul 16, 2019
Dear Anonymous, We are so glad to know that you enjoyed your stay at the Seven Hotel. Can't wait to see you another time! Wish you a nice day. Best regards,

8/10 Good

Ellen

Liked: Staff & service, room comfort
The staff was always helpful. The area has some restaurants and grocery down the street. The basics of the room were clean. There was something spilled on a wall and the shower didn’t drain well causing water to pour on the floor. We were only there for business so it was fine. Breakfast was quaint and accessible.
Stayed 4 nights in Mar 2019
Response from Rebecca Tellier, General manager on Jun 13, 2019
Dear Ellen, We thank you for this beautiful comment and are very glad to know that you had a good stay. We are aware that our rooms and Suites need some improving. Indeed, the begining of the renovations will occur in 2019 to give its rooms more comfort and beauty. Hoping to welcome you again soon, we wish you a wonderful day. Best regards,

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2019
Response from Suzanne on Mar 30, 2019
Thanks for the posted. Regards,

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not worth it
The room was dirty-rubbish under the bed and you could see the dust everywhere. Also tried to charge us for the room on check out even though we had already paid!!!
Stayed 3 nights in Feb 2019
Response from Suzanne Moutinho on Mar 4, 2019
Dear Guest, We would like to thank you for sharing your experience. We have taken good note of all your comments and would like to apologize for the inconvenience caused. Please be assured that the comfort and the satisfaction of our guests are our first preoccupation. Thank you for your understanding and for helping us to improve the quality of our service. With all our very best regards, Suzanne Moutinho General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Seven Team on Jan 31, 2019
Dear customer, Thank you for your nice recommandations about our hotel ! We will be glad to welcome you again in our beautiful city ! Have a very nice day, Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an amazing hotel. My husband and I stayed here for our honeymoon and the room was dark and sexy and embodies the romance of Paris. It's not located near any major attractions, so the area is quiet and feels a bit more laid back. Perfect for couples.
Stayed 4 nights in Jan 2019
Response from Seven Team on Jan 31, 2019
Dear Sir, We all wish to thank you for sharing your experience. Best reward for them so thank you again. Hope to see you next time. Warmest regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel in Paris’ Latin Quarter! A perfect and quiet place to land after a day of sightseeing! We stayed in the cloud room!
Stayed 1 night in Nov 2018
Response from The Seven Team on Dec 7, 2018
Dear Anonymous, Thank you for taking the time to provide us your feedback on your recent stay with us ! We are grateful that you liked your room, a cosy place to rest after a day full of discoveries of the City of Lights ! We wish you Happy Holidays ! See you soon in Paris ! Warmest wishes,

8/10 Good

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from The Seven Team on Oct 26, 2018
Cher Tariq, Nous vous remercions pour ce Commentaire 4/5 concernant votre expérience Seven ! Nous vous souhaitons une très belle journée et espérons vous revoir à nouveau très prochainement, Bien à vous, L'Equipe du Seven

8/10 Good

Allegra, London

Liked: Staff & service
Fine for a short stay
Didn’t quite live up to how it looked online. Room 105 has no shower - standing in a curved base bathtub with a hand shower doesn’t really work. Lighting of room a bit disorienting - plus it’s hard to put makeup on in the gloom! Bed firm but very comfortable.
Stayed 1 night in Sep 2018
Response from Suzanne M on Nov 8, 2018
Dear Allegra, thank you very much for your feedback as it is always very useful in order to take action on improvements. I hope we will have the pleasure to welcome you back in the near future. With kind regards, Suzanne

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Seven Team on Oct 31, 2018
Cher Anonyme, Un grand merci pour ce 5/5 quant à votre séjour au Seven Hotel ! A très bientôt, L'Equipe du Seven

10/10 Excellent

michael, waterford ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel in a nice area of Paris, close to the metro and local shops
Stayed 2 nights in Sep 2018
Response from The Seven Team on Sep 15, 2018
Dear Michael, Thank you for this splendid 5/5 Stars ! We are glad that you spent a nice time at the Seven ! We hope to see you really soon in Paris ! Sincerely, The Seven Team