Exterior

Reviews of Hotel Paris Bastille

3 out of 5
Hotel Paris Bastille
67 rue de Lyon, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 357 out of 1001 reviews" "
Rating 8 - Good. 474 out of 1001 reviews" "
Rating 6 - Okay. 120 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, hotel room was small but we knew this would be the case close to centre of Paris. There was a supermarket close, the Bastille metro was literally across the road, and there were restaurants and cafes by the Bastille monument. Easy. Hotel was nice and clean, breakfast was great, rooms were tidied for us while we were out. Happy to stay again.
Stayed 6 nights in Jan 2024
Response from Yann MORAZZANI, Manager on Jan 11, 2024
Dear Kris,Thank you for taking the time to share your review.We are thrilled to hear you found our location convenient for exploring the vibrant Bastille area and appreciated the proximity to transport links and local amenities.It's wonderful that the cleanliness of our hotel met your expectations and that our breakfast offerings provided a great start to your day. We're also glad to know that our team's efforts in maintaining your room added to a pleasant stay. We understand that room sizes in central Paris can be smaller than some guests might expect, but we're glad this did not detract from your overall experience.We look forward to welcoming you again. Best wishes,Yann MORAZZANI, Manager

8/10 Good

Ragan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Yann MORAZZANI, Manager on Jan 12, 2024
Dear Guest,Thank you for taking the time to review your visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable overall.We all look forward to seeing you again in the future. Best regards,Yann MORAZZANI, Manager

10/10 Excellent

Jessica, Maastricht

Stayed 4 nights in Dec 2023
Response from Yann MORAZZANI, Directeur on Jan 18, 2024
Chère Jessica,Merci pour ce retour très positif.C'est un vrai plaisir de découvrir que vous avez passé un excellent séjour parmi nous.Lors d'une prochaine réservation, n'hésitez pas à réserver directement sur notre site internet. Les meilleurs tarifs vous seront alors garantis et le petit-déjeuner buffet sera offert, avec le sourire comme toujours !Au plaisir de vous revoir pour une nouvelle expérience parmi nous,Yann MORAZZANI, Directeur

10/10 Excellent

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Manager on Dec 29, 2023
Dear Siobhan,Thank you for your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back.Sending warm wishes for the festive season,

6/10 Okay

Naoko

Stayed 2 nights in Dec 2023
Response from Manager on Dec 21, 2023
Dear Naoko,Thank you for taking the time to share your feedback.We are sorry we fell short in meeting your expectations. We would welcome your suggestions on how we could have improved your experience.We hope to welcome you back for an improved experience next time.Kind regards,

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel with great connections to all of Paris from the Bastille Metro station. The Bastille neighborhood around the hotel is wonderful. The breakfast was truly a treat.
Stayed 4 nights in Nov 2023
Response from Yann MORAZZANI, Manager on Dec 3, 2023
Dear Herbert,Thank you for your kind review of your recent stay at our hotel.We're delighted you enjoyed our convenient location, with easy connections to explore the heart of Paris. It's fantastic to know that the vibrant Bastille neighbourhood contributed positively to your stay. Your compliments about our breakfast are truly appreciated; our team takes great pride in offering a continental buffet breakfast that aims to start your day on a delicious note.We look forward to welcoming you back on a future visit.Best wishes,

10/10 Excellent

Marites

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Nov 2023
Response from Manager on Nov 23, 2023
Dear Marites,Thank you for taking the time to share your experience at our hotel.We're delighted to hear that you found our staff friendly. Our team strives to provide exceptional service and it's rewarding to know that we've made a positive impression. Your satisfaction with the cleanliness of our rooms is also greatly appreciated, as we maintain rigorous standards to ensure a comfortable stay for all our guests. Additionally, we're glad that the condition of our hotel met your expectations. We continuously invest in our property to offer a well-maintained environment. It's wonderful to know that our room amenities contributed to a pleasant stay, with features like air conditioning, flat-screen TVs, and minibars designed for your convenience.Should you choose to stay with us again, we look forward to providing you with another excellent experience.We hope to have the pleasure of welcoming you back in the future. Kind regards,

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Looks nice on the outside and there signs of some upgrading inside but overall has a dated feel. Ok when just needed for one night.
Stayed 1 night in Oct 2023
Response from Yann MORAZZANI, Manager on Nov 4, 2023
Dear Elena,Thank you for your recent stay and for taking the time to leave a review.We are glad to hear that you found our service to be excellent and appreciated the cleanliness of the room. We understand that you felt the hotel has a dated feel, and we would like to inform you that we are in the process of renovating our lobby to provide a more modern and comfortable experience for our guests.We look forward to welcoming you back in the future.Kind regards,

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great-so easy to access the Metro. Plenty of dining options within walking distance and our room was spacious and clean. Front desk was very helpful and kind. Our room was nice and quiet, even though the area was busy
Stayed 1 night in Oct 2023
Response from Manager on Oct 12, 2023
Dear Lisa,Thank you for taking the time to share this review of your stay.We are delighted to hear that you appreciated our convenient location, with easy access to the Metro and numerous dining options within walking distance. It's great to know that you found your room spacious, clean, and quiet, despite the bustling area. Our team takes pride in providing a comfortable and welcoming environment for our guests, so we are glad that our front desk staff was helpful and kind during your stay.We look forward to welcoming you again. Best wishes,

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very warm for sleeping and not able to control own air conditioning. Rooms very small but serviceable.
Stayed 3 nights in Sep 2023
Response from Manager on Sep 15, 2023
Dear Sandra,Thank you for taking the time to share your review.We are glad to hear that you found our rooms clean and our service satisfactory. Our team always strives to provide the best possible experience for our guests.We apologize for any discomfort you may have experienced due to the room temperature. Our hotel has a new air conditioning system installed in 2018, with individual controls for each room. However, it is regulated by a general system for each floor to maintain a comfortable temperature for all guests. We understand that preferences may vary, and we will take your feedback into consideration for future improvements. As for the room size, we offer a variety of room sizes to cater to different needs, and our rooms are larger than the average Parisian standards. In your future visits, we would be happy to help you choose a room that better suits your preferences.We really look forward to the pleasure of welcoming you back on a future stay. Best regards,

8/10 Good

Frederique

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night with 2 kids and another adult. Room was large, clean and comfortable. Breakfast was good. Great location near Bastille.
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Dear Frederique,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our room to be large, clean, and comfortable for your family. Our Junior Suites are indeed spacious and perfect for families, as they offer more room and additional amenities. It's also great to know that you enjoyed our breakfast, which includes a wide variety of options to cater to different tastes.Furthermore, we appreciate your kind words about our location near Bastille, which offers easy access to various attractions and transportation options.We hope to have the pleasure of welcoming you and your family back in the future. Best regards,

10/10 Excellent

Brenda, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been recently updated, is very comfortable and functional. The bathroom especially works well, not always the case in France!
Stayed 3 nights in Aug 2023
Response from Manager on Aug 23, 2023
Dear Brenda,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted to hear that you found our hotel comfortable and functional, especially the bathroom. Our recent updates aim to provide a pleasant stay for our guests, and it's great to know that we have succeeded in your case.We look forward to welcoming you back on a future occasion. Best wishes,

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Central location but quite quiet. Friendly staff and great breakfast included.
Stayed 4 nights in Aug 2023
Response from Manager on Aug 19, 2023
Dear Ryan,Thank you for this review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.It's also great to know that you had a comfortable and undisturbed night's sleep we understand this is high on our guests' list of priorities.Equally, we appreciate your highlight of our prime location; we're always grateful for your feedback.We look forward to welcoming you back on a future visit.Best wishes,

8/10 Good

Peincy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient, small but clean and safe, indoor parking is near and safe.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 7, 2023
Dear Peincy,Thank you for taking the time to share your experience with us.We are delighted that you found our location convenient and appreciated the cleanliness and safety of our hotel. It's great to know that our recent room renovations have contributed to a positive experience for our guests. We also appreciate your kind words about our service and room amenities.We're glad that you found the indoor parking nearby to be safe and convenient. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Thank you once again for your review, and we hope to see you again soon.Best regards,

8/10 Good

Julien

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very nice staff conveniently located close to la Bastille. The breakfast is extremely good. It is 14 euros and beats what you can get at this price. We could leave our luggage before check-in. This was very convenient to start visiting immediately. As we were 4 people we got a sofa bed, which is fine but improvement could be made at offering 2 queen beds. All in all it is a very solid choice for the location.
Stayed 1 night in Aug 2023
Response from Manager on Aug 8, 2023
Dear Julien,Thank you for taking the time to share your review.We are delighted to hear that you enjoyed our convenient location near la Bastille and our friendly staff. It's great to know that our breakfast exceeded your expectations and that you found it to be a good value. We appreciate your kind words about our luggage storage service, which allowed you to start exploring the city right away.We acknowledge your feedback regarding the sofa bed for your group of four. While we understand that two queen beds would have been preferable, our room configurations currently include sofa beds to accommodate larger groups. We are always looking for ways to improve our guests' experience, and we will take your suggestion into consideration.It would be a pleasure to have you return on another occasion. All the best,

10/10 Excellent

Colby

Perfect location for history and cafes!
Stayed 3 nights in Jul 2023
Response from Yann MORAZZANI, Manager on Jul 29, 2023
Dear Colby,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you had a great stay and found our location perfect for exploring and enjoying the nearby cafes.We look forward to welcoming you back on your next visit. Best regards,Yann MORAZZANI, Manager

10/10 Excellent

Panayiotis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Manager on Jul 25, 2023
Dear Guest,Thank you for this great review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future visit.Best wishes,

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Jul 25, 2023
Dear Gordon,Thank you for your review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Best wishes,

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from Yann MORAZZANI, Manager on Jul 19, 2023
Dear Maureen,Thank you for this positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on your next stay.Best wishes,Yann MORAZZANI, Manager

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a perfect location to access the metro system and the staff were wonderful and helped us navigate getting around Paris
Stayed 2 nights in Jun 2023
Response from Yann MORAZZANI, Manager on Jun 22, 2023
Dear Catherine,Thank you for sharing your opinion of your stay with us.We are glad we were able to meet all your requirements for a perfect stay and that you appreciated the public transport options nearby.We appreciate your kind comments about our team who work hard to meet your expectations.We all look forward to welcoming you back in the future.Kind regards,Yann MORAZZANI, Manager

4/10 Poor

Wilda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Room is small, breakfast no good, over price.
Stayed 3 nights in Jun 2023
Response from Manager on Jun 14, 2023
Dear Wilda,Thank you for sharing your experience at our hotel.We are sorry that you found the room small and were not satisfied with the breakfast. Our rooms come in various sizes, including larger options such as Junior Suites, which provide more space for a comfortable stay. As for breakfast, we offer a continental buffet with a wide variety of options, including hot drinks, pastries, cheeses, cooked meats, eggs, and fresh fruit salad. Nevertheless, we continuously strive to improve our offerings and will take your feedback into consideration.We hope to welcome you back in the future. Best regards,

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ours was a two person room with separate bath rooms for each person - this saved a lot of time in the morning and my wife and I both appreciated it.
Stayed 6 nights in May 2023
Response from Yann MORAZZANI, Manager on Jun 6, 2023
Dear Herbert,Thank you for taking the time to share your feedback.We are glad you had an enjoyable stay and that you appreciated your room's amenities.We look forward to welcoming you back on a future visit.Best wishes,Yann MORAZZANI, Manager

8/10 Good

Tracy-Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, best thing about the hotel. Otherwise it was just sufficient. The room and bathroom were small buy very clean and comfortable. Not comfortable enough for more than 2 people even though we paid for a room that sleeps 3. The AC didn’t work but we kept the door open since it was cool outside. Bed was comfortable and clean. Carpeted floor was clean. Bathroom was clean but there was a smell coming out of the sink each time you used it…and we didn’t have counter space to keep our stuff. The walls are very very thin, I could hear every single sound when my partner was using the bathroom, everything! Elevator is ridiculously small, couldn’t hold 3 people and our luggage. We had to leave our room key at front desk each time we left the hotel, that was inconvenient. You have to pay for every single thing, like to leave your luggage with reception after checkout. Otherwise it’s just sufficient for 2-3 night just to sleep and shower
Response from Yann MORAZZANI, Manager on Jun 2, 2023
Dear Tracy,Thanks very much for your feedback.We are delighted to hear that you found our location amazing and appreciated the cleanliness and comfort of your room. Our hotel is indeed situated in a prime location, just a few minutes away from Place de la Bastille and right in front of the Opera Bastille. We apologize for any inconvenience you experienced during your stay. Regarding the room size, we offer various room sizes to accommodate different needs, and our Junior Suites provide more space and additional amenities for a more comfortable stay. As for the air conditioning, we have a new system installed in 2018 with individual controls for guest convenience. We appreciate your feedback on the bathroom and will take it into consideration for our ongoing renovation plans. Lastly, the key policy is in place for security reasons, ensuring the safety of our guests and their belongings.We are glad though that the high standards we set ourselves met your expectations.We hope to have the pleasure of welcoming you back on a future visit. Best wishes,

8/10 Good

Lewis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastilles
The hotel room was clean. Beds were 2 singles placed together to appear as a double not comfortable for us. Also beds were too low. Having a lift was nice! Breakfast had a variety of offerings but the same everyday. Metro was very near made for convenience to many tourist locales. Many cafes nearby.
Stayed 3 nights in May 2023
Response from Yann MORAZZANI, Manager on May 15, 2023
Dear Lewis,Thank you for taking the time to share your experience at our hotel.We are glad to hear that you found our location ideal for your stay, as well as its proximity to the metro and vast selection of cafes. It's also great to hear that you appreciated the convenience of the lift.However, we are sorry to hear the bed did not meet your expectations. We understand how important a good night's rest is to our guests. We are continuously working on improving our facilities, including the renovation of our rooms later this year and have noted your feedback for consideration.Nonetheless, it's great to know you felt we upheld our usual high standards and that you enjoyed your time with us overall.We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards,Yann MORAZZANI, Manager

10/10 Excellent

Carmen

Stayed 1 night in May 2023
Response from Manager on May 4, 2023
Dear Carmen,Thank you for sharing your rating of your stay with us.We are pleased that we were able to meet your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay in Paris. I’ve stayed here before so wanted to stay here again due to very convenient location (both to the metro and to Gare de Lyon). Friendly staff and the room was fine. Good all around and will consider again for trips to Paris.
Stayed 1 night in Apr 2023
Response from Manager on May 3, 2023
Dear Emma,Thank you for sharing your opinion after your recent stay.We are happy that you received such friendly and professional service from our team members and appreciated our convenient location.We all look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place. With so many options, it was hard to pick a spot. Clean, friendly and knowledgeable staff, reasonable price. I felt safe staying with my husband and 2 small children. Not a lot of hotel amenities but we were barely there. Breakfast was amazing.
Stayed 2 nights in Apr 2023
Response from Manager on May 4, 2023
Dear Lisa,Thank you for taking the time to share your wonderful experience at our hotel!We are thrilled to hear that you and your family enjoyed your stay. Our team members always strive to provide the best service to our guests and we appreciate your kind words. We're glad that you enjoyed our amazing breakfast, which offers a wide variety of fresh and delicious options to start your day.We look forward to welcoming you and your family back for another memorable stay. Best regards,

10/10 Excellent

BERTHOLD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location!!
Stayed 1 night in Mar 2023
Response from Yann MORAZZANI, Manager on Mar 13, 2023
Dear Berthold,It's a real reward to receive such a great review.It's great to know that you found our location to be ideal and that we were able to help start your day off on the right foot with our tasty breakfast.We look forward to welcoming you back on a future visit.Best wishes,Yann MORAZZANI, Manager

8/10 Good

Alastair

Travelled with partner
Liked: Amenities, property conditions & facilities
Well located Excellent breakfast Not so good for wheelchair access. Ramp required at entry and lift is tiny.
Stayed 2 nights in Feb 2023
Response from Yann MORAZZANI, Manager on Feb 7, 2023
Dear Alastair,Thank you for your review.We are happy that you found our location ideal for your needs. However, we are sorry to hear that our hotel did not entirely meet your expectations and apologise for any inconvenience you faced.For those with reduced mobility, we provide a ramp and a dedicated room. Regarding the lift, like many others in Paris, it is small, but it can support up to 4 people and we have duly noted your feedback.Nevertheless, we are glad we were able to help start your day off on the right foot with our tasty breakfast buffet.We hope that we have the pleasure of welcoming you back. With very best wishes,Yann MORAZZANI, Manager

10/10 Excellent

Graeme

Stayed 3 nights in Jan 2023
Response from Yann MORAZZANI, Manager on Jan 25, 2023
Dear Graeme,Thank you for reviewing your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Best wishes,Yann MORAZZANI, Manager

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien!
We had a very pleasant stay at this hotel. The room was very clean, the beds were comfortable, overall it had a modern feel to it. Short walk to restaurants and Bastille metro station. Would book again.
Stayed 2 nights in Jan 2023
Response from Yann MORAZZANI, Manager on Jan 10, 2023
Dear Sandro,Thank you for your kind feedback.It is nice to know that you enjoyed a comfortable stay and were pleased with our decor, as well as the high standards we strive to uphold.We are also happy that our convenient location and proximity to public transport helped you make the most of your visit.We look forward to welcoming you back on a future visit.Best wishes,Yann MORAZZANI, Manager

10/10 Excellent

Patrycja

Stayed 1 night in Dec 2022
Response from Yann MORAZZANI, Manager on Jan 2, 2023
Dear Patrycja,Thank you for this great feedback about your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you again. Best regards,Yann MORAZZANI, Manager

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small Hotel, felt very safe and friendly, not crowded, have the opportunity to get to know the staff and viceversa
Stayed 4 nights in Sep 2022
Response from Yann MORAZZANI, Manager on Oct 3, 2022
Dear Ricardo,Thank you for taking the time to share your opinion with us.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. Our team will be delighted to hear that they made such a difference and we will be sure to pass on your lovely comments.We look forward to welcoming you back on a future visit.Best wishes,Yann MORAZZANI, Manager

10/10 Excellent

Fermin

Stayed 1 night in Aug 2022
Response from Yann MORAZZANI, Manager on Aug 18, 2022
Dear Fermin, We would like to thank you for sending us your high rating. We are happy we were able to cater to all your needs. Again, thank you very much. We look forward to welcoming you again. Best regards, Yann MORAZZANI, Manager

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room with 2 bathrooms
Nice and spacious room with 2 bathrooms for 4 people. Excellent front desk service and good location.
Stayed 1 night in Jul 2022
Response from Yann MORAZZANI, Manager on Jul 24, 2022
Dear Marjorie, Thank you for sharing this lovely review. We aim to provide a memorable experience with our high standards and quality service and are delighted that we met your expectations. We will be sure to let our team members know how much of an impact they made on your experience. It's great to know that our strategic location helped you make the most of your time in the city. We look forward to seeing you again soon, Kind regards, Yann MORAZZANI, Manager

8/10 Good

Shellye, Columbia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and location to the metro was good. The room was very small.
Stayed 3 nights in Mar 2022
Response from Yann MORAZZANI, Manager on Apr 3, 2022
Dear Guest, Thanks very much for your review. We take pride in catering to our guests’ needs the best way we can, and we appreciate your kind words about the quality service which we strive to uphold. We regret to hear that you were not satisfied with the size of your room and encourage guests to inform us of any issues or concerns they may have while at our hotel. Our team will always try to find a solution or one of our larger rooms, depending on availability. The whole team hope that we may see you again in the future. Kind regards, Yann MORAZZANI, Manager

10/10 Excellent

Ragavan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Great Location, Good price
Modern hotel in excellent location - staff were friendly and room was clean. Room got quite hot at night despite the heating being off but other than that no qualms.
Stayed 3 nights in Mar 2022
Response from Yann MORAZZANI, Manager on Mar 12, 2022
Dear Guest, Thank you for taking the time to review your stay. We are glad that our convenient location and quality service met your expectations. We are however sorry to read of the issues which you experienced and wish that you had made us aware during your stay. Our team is always happy to assist in resolving any concerns which you may have. It is nice to know that, nonetheless, you had a restful stay. We look forward to seeing you again in the future. Kind regards, Yann MORAZZANI, Manager

8/10 Good

Jenifer, Chula Vista

Liked: Staff & service
Stayed 3 nights in Jan 2022
Response from Yann MORAZZANI, Manager on Apr 8, 2022
Dear Jenifer, Thank you for your rating. We are glad we met your expectations. We would welcome your suggestions on how we could improve your experience. Best regards, Yann MORAZZANI, Manager

2/10 Terrible

Melode

Stayed 2 nights in Dec 2021
Response from Yann MORAZZANI, Manager on Mar 29, 2022
Dear Guest Thank you for letting us know how you rated your recent stay. We are very sorry your experience wasn't to your satisfaction. We would appreciate it if you could provide us with some more information. We look forward to welcoming you back. Best regards, Yann MORAZZANI, Manager

10/10 Excellent

OFRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Yann MORAZZANI, Manager on Oct 25, 2021
Dear Guest Thanks for your high rating of our hotel. We are happy we were able to cater to all your needs. Again, thank you very much. Best regards, Yann MORAZZANI, Manager

6/10 Okay

Sume

Stayed 1 night in Jul 2021
Response from Yann MORAZZANI, Manager on Sep 17, 2021
Dear Guest We would like to thank you for your rating of your recent stay. We're sorry your experience hasn't been fully satisfying. We would love to know how we could have improved your experience with us. We look forward to welcoming you back. Best regards, Yann MORAZZANI, Manager

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Yann MORAZZANI, Manager on Jun 11, 2021
Dear Magnus, We are grateful for this maximum rating of your recent stay. We are glad we met your requirements. Thank you again. We look forward to welcoming you again. Best regards, Yann MORAZZANI, Manager

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 6 nights in Feb 2020
Response from Yann MORAZZANI, Manager on Mar 28, 2020
Dear Monica, We would like to thank you for sending us your rating. We are very sorry your experience wasn't to your satisfaction. We would certainly like to know how we could have improved your experience We look forward to welcoming you back. Best regards, Yann MORAZZANI, Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

liisa, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was walking distance to main blvd. Staff was very friendly Free breakfast was surprisingly better than most standard budget hotels in quality And mimi bar had great selections
Stayed 4 nights in Sep 2019
Response from Yann MORAZZANI, Manager on Sep 29, 2019
Dear Liisa, Thank you for taking the time to write this review. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back again in the future. Best wishes, Yann MORAZZANI, Manager

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and staff is very helpful. Location is good and would stay here again.
Stayed 1 night in Jul 2019
Response from Yann MORAZZANI, Manager on Jul 25, 2019
Dear Guest, Thank you for such a positive review. We are glad that you had a pleasant stay at the Hotel Paris Bastille. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. Thank you for appreciating our location. It is always rewarding for us to welcome a returning guest. Thank you for choosing us again. We look forward to welcoming you back. Best wishes, Yann MORAZZANI, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019