Reception

Reviews of Hôtel Monceau Elysées

3 out of 5
Hôtel Monceau Elysées
108, rue de Courcelles, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 156 reviews" "
Rating 8 - Good. 83 out of 156 reviews" "
Rating 6 - Okay. 20 out of 156 reviews" "
Rating 4 - Poor. 1 out of 156 reviews" "
Rating 2 - Terrible. 2 out of 156 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from reception/Kévin on Feb 5, 2024
Dear.e Guest KimberlyWe really appreciated your posting on ExpediaDelighted that you found the atmosphere, localisation and staff nice and polite.Hopefully you will be able to return for another visit soon in 17th distrinct.My warm regards,Kévin, head of Customers relations.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% great place to stay.
We were able to check in early and check out late without extra cost. Ahmed gave us an impeccable customer service. Service with a smile. All our request before our has been granted. The hotel has clean room, fluffy towels, good variety and quality breakfast. Great location. Good value for the price. I would definitely recommend this place to my family and friends.
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen Marie

Liked: Amenities
The location is convenient and the staff are very nice and helpful.
Stayed 2 nights in Sep 2023

6/10 Okay

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was tiny and very expensive b
Stayed 3 nights in Oct 2022

6/10 Okay

Delphine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A disappointment.
In short, this stay was a disappointment. The room wasn't ready on allivel at 4PM and the AC didn't work in one of the rooms throughout the stay. One attemps at repairing it did no go any further. Reception staff during weekdays was very friendly, but the weekend receptionist should consider consider whether the service industry is a right path. Location is great, but rooms are too cramped.
Stayed 4 nights in Jul 2022

8/10 Good

KO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location is really convenient. Small room but comfortable.
Stayed 2 nights in Nov 2021

8/10 Good

Erik G.

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Lovely Staffan in reception and breakfast. Overall cleaningness in elevator and floors could be better but it’s not worse than in many other hotels in Paris and the bathroom was super clean. Comfy bed. Thin windows so there is some noice from the street but also poor insulation from heat or cold. This may sound negative but it’s a nice little hotel.
Stayed 2 nights in Oct 2021

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , nicely decorated clean rooms , which were comfortable. Good breakfast .
Stayed 3 nights in Sep 2021

8/10 Good

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , nice room and friendly staff . Room a little small but then again it is Paris !
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, though things went bump in the night
This is a lovely little hotel in a quiet area about 10-15 minutes' walk from the Arc de Triomphe. My ground floor room was chic, cosy, clean and double glazed, with a kettle, safe, hot hairdryer and the most comfortable bed I have slept in on holiday. Plenty of hot water and L'Occitane toiletries. I needed to take taxis to get farther afield such as to the Louvre and Eiffel Tower, and these cost around 12-15 euros. There is a Metro Station nearby on the blue line, so you have to change to get to the min sights. Plenty of shops and cafes in the area, though, plus you can walk to Boulevard Haussmann and Printemps/La Fayette. There are some nice places to eat along Avenue de Wagram. My only problem was with noise from the room above - scraping chairs on the wooden floor, enthusiastic bedsprings at 2am and then 7am (!) and on my last night, furniture scraped across the floor all night, doors banged and drawers rattled continuously. It only stopped at checkout time and kept me awake all night. Otherwise, it was an excellent stay.
Stayed 2 nights in Feb 2020

8/10 Good

Morgan, New York

Business traveller
Liked: Cleanliness, staff & service
This hotel has charm and character, and is located in a wonderful area of Paris. It is conveniently next to a metro station. However, I do not recommend for business travelers, as the internet did not work.
Stayed 4 nights in Jan 2020

8/10 Good

Kim, Atlanta

Liked: Staff & service, amenities, property conditions & facilities
Welcoming staff and clean, small, well located hotel!
Stayed 3 nights in Sep 2019

8/10 Good

Jeannette

Liked: Staff & service
Good location!
Bathroom needed a bit of bleach to get rid of the mole.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The hotel is undergoing renovation but they are doing a good job of keeping guests happy. Breakfast was good. Lots of water pressure and hot water and nice soap and shampoo . Room was small but when that close to tourist area most rooms anywhere are small Nice classic Paris view close to Courcelles subway stop.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room is small but I believe that is the case for a lot of hotels in Europe. There is thankfully a lift, however you can probably fit two people or one person + suitcase. Hotel is close and convenient to main attractions and transport. Enjoyed my stay.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-located hotel with a nice breakfast
Hotel Monceau Elysees is classic Paris hotel. It is clean and well-situated. Rooms are quite small but very normal for this area of Paris. Breakfast is simple but meets your needs. Overall, a nice hotel for value in central Paris
Stayed 3 nights in Mar 2019

8/10 Good

Jan Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly perfect
Everything was absolutely perfect from check in till check out , very welcoming and generous staff , the bed linen the mattress the shower water pressure everything was perfect and spotless!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location in a lovely neighbourhood. Staff super friendly and helpful. Room was small but big enough for a short stay. Shower had great pressure. Lovely having my favourite L’Occitaine toiletries in the bathroom.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the metro. Would definitely stay again. hotel staff great when my phone was stolen on the metro
Stayed 3 nights in Oct 2018

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to Monceau
Everything nice from reception to toom and breakfast. Only thing as in a lot of hotels is that you hear a bit the corridors and the rooms close
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location
My friend and I stayed here only one night but wish our trip allowed us to stay longer. This hotel is adorable and the staff is very friendly and helpful.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cute, but 1 bed is actually 2 beds
Front desk staff super helpful - even helped look up information like where to park our car, how to get our car repaired, looked up a jewelry shop for me. We checked in super late the first night because we were stuck in traffic, and the employee on duty made it so easy to check in which we needed because we were so exhausted. Unfortunately, the bed, which makes up 90% of the room and stay was actually 2 beds pushed together and not at all easy to sleep on since they kept separating. If the room is going to be all bed, I want to know that I'm paying for a good bed. Other than that, super clean, great staff, has elevator, breakfast and was very convenient to metro (literally out the doorstep) and close to L'Arc.
Stayed 5 nights in Jan 2018

8/10 Good

Ramin

Liked: Cleanliness, staff & service, room comfort
Very convenient and pleasant
The hotel room was slightly bigger than I am used to for hotels in this area, which was a bonus. It was comfortable and clean, if a bit down-at-heel. Location is excellent as it is less than 2 minutes walk to the Courcelles metro station, so very convenient for getting to customer in the morning and getting into town in the evening.
Stayed 2 nights in Nov 2017

10/10 Excellent

Zabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay!
I loved our stay here! The room was small, but intimate. The tub and toilet was so clean! We didn’t turn on the television. The staff was friendly and helpful. The location was perfect! So many restaurants and shopping centers. Walking distance to the Big Bus tour, hop on hop off. There’s a whole strip of shopping and dinning, movie theater, MAC, Five guys... things like that in the vicinity. Make sure you ask for the adapter for the wall plug.
Stayed 2 nights in Oct 2017

10/10 Excellent

Andreanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend in my favourite neighbourhood
Very satisfied with my stay. The neighbourhood is quiet, yet central. There is a metro station close by and you can walk most places. There is a beautilful park and playground close by, an interesting feature for runners or people traveling with children. The room is typically Parisian, meaning it's rather small. But for a weekend, it's plenty provided you're not in Paris to stay in your room. The bed was super comfortable and the room was clean, which for me is the most important. The bathroom is very small but reasonably functional and newly renovated. I would have liked a shelf in the shower to put with things, as it is I had to put them on the shower floor and bend down to pick them up; it could problematic for an elderly guest. I ate a continental breakfast at the hotel once, delivered to my room. It came on time and was fresh and tasty. The receptionists were all very friendly. I know Paris well so I didn't have to ask them for assistance, but they seemed helpful. Will definitely consider staying there again next time.
Stayed 2 nights in Aug 2017

8/10 Good

Mary Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have water boiler for hot drinks and is also relatively spacious -- for a Paris hotel for that price these two things are appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the money. Nice and clean room. Great location in the 18th arrondisement within walking distance to most sights. Nice and friendly staff. Perfect if you want to stay in central Paris and will use the hotel mainly to sleep/relax.

8/10 Good

J E E, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent tourist hotel near Arc de Triomphe
I visited Paris for a business conference located near this hotel. The stay was pleasant, and this modest hotel offered comfort and excellent facilities and friendly staff. Proximity to Metro station was helpful.

8/10 Good

ANDRY, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant.But could be better.
Check IN very late, arriving from London after work. However ,the receptionist was so smooth and gentle. Room had a good size and cumfortable, air con on point and neighbourhood perfect. However a bit disappointed by the Lady receptionist who did our check out, as she insisted we attitude that we pay taxes in cash only otherwise her manager would be very angry !!!!We think they should let customers know when they check in that its cash only for local tax payment when checking out. Other than that it was a pleasant stay, but last impression could have been better .

10/10 Excellent

Susan, Aylesbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in central location
This hotel was very reasonably priced and has all the character of a typical Parisian building. The staff are welcoming, rooms are very clean and comfortable, also quiet. The location is excellent as you can walk to the Arc de Triomphe in about 10-15 minutes and the metro is just next to the hotel. There was also a very good breakfast.

10/10 Excellent

Irena, Skopje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay when in Paris!
I enjoyed my stay in Paris and in this hotel. I liked my room that was thoroughly cleaned everyday as if I were entering my room on the first day. Cozy bed and linen and cheerful room's colour patterns made my stay even more pleasant. Reception staff were very friendly and helpful. The hotel is in quiet neighborhood, yet there are plenty of restaurants and bistros around. It's 1min away from the metro station, 10min walk to Arc de Triomphe. I can easily recommend this hotel to anyone.

6/10 Okay

Joanne, Midlands

Liked: Cleanliness, staff & service, property conditions & facilities
Short break
Nicely located hotel for our short break to Paris, 15min stroll from the Arc de Triomphe. Rooms and bathroom were very small but clean, staff were very friendly.

8/10 Good

Trevor, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Went for a two night break in Paris, hotel in great part of town, not far from the Arc de Triomphe and just around the corner from the local Metro line, hotel was small, quirky, neat and tidy and did exactly what it said on the tin, room was adequate but just made for sleeping, but then you're not in Paris to spend time in your hotel room!! Staff were excellent, polite and helpful and overall would not hesitate to stay here again!

10/10 Excellent

Merve, Ankara, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
I stayed for 4 nights. Everyone was really helpful. Nice district, functional and clean hotel room... A nice experience in Paris.

8/10 Good

Eduardo and Deb, Tampa, FL

Liked: Cleanliness, staff & service
Staff!!!!!!
The soul of this Hotel is the staff. Everybody is so nice and always ready to help the guests. Location is also a must.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbery
We were robbed, somebody entered my room although i locked it twice with my key and hanged the do not disturb sign on the doorknob, when I arrived to my room i came to unlock the door and i found it weird that it wasn't locked (but the door was closed) so whoever entered my room had the key with them and then my safe was open although i left it locked so whoever entered had the possibility to reset the safe also, I didn't have any money in the safe so they didn't take anything but on the same floor which is the 5th another room was entered and they stole from the safe around 3,300$ at the same time that my room was entered also. The hotel manager didn't even have the courtesy to offer a complimentary gesture due to what happened with us, he just satisfied by saying "sorry". Not to mention that the room service is despicable, when i checked in, i had to remind the housekeeper to put a bottle of water in the mini fridge (maybe they wanted to charge me later by saying that i drank it), the floor was sticky, had to tell her to wipe the floor to remove the stickiness and the superior room has the most awful bathtub you can ever see in your life, water will spill all over the bathroom floor because it's barely protected by a partial glass, I wouldn't recommend this hotel to anyone, my advice to you is to avoid it and choose another one.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Reasonable choice but nothing exceptional
wifi did not work, room provided is literally 2 meters from the main lobby area where one could hear all conversations going on in lobby. Attention to details missing in room preparation, no soap holder for example. Considering all this, price advertised is actually relatively bad value for the money.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Average to good
It was good, a few maintenance problems, one lamp that doesn't work in the room and the door doesn't lock (it closes but doesn't lock) but other than that all the staff is friendly and very professional

10/10 Excellent

Jaime, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris perfect
Excellent location, within steps from metro station and within minutes from the places to go and see in Paris via metro.

8/10 Good

elmgeneva

Liked: Cleanliness, staff & service, room comfort
simple and nice
I was there only one night... Good location in 17th arrondisement near metro courcelles... restoraunts arouind. The single room was cute and quiet, everything was fine and simple and the staff were very nice, did not have breakfast so can not comment on that. My only criticisms were it is slightly expensive and there is no little shelf in the shower for shampoo and soap and such...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

NM, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is nothing to comaplain. Nice and neet rooms and wonderful neighborhood.

8/10 Good

Knut, Oslo

Liked: Cleanliness
Good value
Considering price and location it is good value. Friendly staff. Be aware that if you have room towards the street it can be somewhat noisy.

8/10 Good

Jordi, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location. Neighborhood is nice if a little boring. Hotel nice and modern
Response from Charlotte on Jul 12, 2014
Dear Jordi, We thank you for your comment. We are very happy to know that you had a great stay with us. Hoping to welcome you again at Monceau Elysées. Sincerely, Charlotte, Customer Relationship Manager

8/10 Good

Mike, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
A very convenient location, 10 minute stroll to the Arc. Good comfortable rooms, Really good value for location when compared to neighbouring hotels. Would be happy to use again

8/10 Good

anne-laure

Stayed 1 night in Nov 2023

6/10 Okay

Stephane

Stayed 2 nights in Nov 2023

8/10 Good

Hiwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Shigeyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location to see the Victory monument and Champs Elisees.
Stayed 2 nights in Nov 2023