Dear Mrs HERNANDEZ,Thank you for sharing your feedback on your stay with us.I'm sorry to hear that your experience wasn't as comfortable as you'd hoped, especially when traveling with a baby. You reservation has been done the day of your arrival and we had no possibility to accommodate in a bigger room on your arrival. Hotel provides triple rooms or larger double room with baby cot but It is preferable to book a few days before your arrival so that we can tailor the room for your stay.We hope you will consider returning to hotel Floride Etoile to provide you with a much superior experience. We are looking forward to welcoming you in the future.

Dear Christy,Many thanks for your words of praise, which really mean a lot to us! We are delighted that you found our hotel "cute" and that you enjoyed your room with its typical Parisian charm. We work hard to create a warm and intimate atmosphere to make our guests feel at home.Our team is the soul of this establishment, and we will be sure to pass on your compliments to them!We look forward to seeing you again on your next trip to the City of Light, Hélène Guchet-Le Dref General Manager

Dear Juan, The whole team would like to thank you for your "wonderful" comment, it's a pleasure to know that you had a great time with us!When you stay at the Floride Etoile, you have the luxury of feeling at home. Our establishment combines elegance, modernity and comfort to provide you with a quality stay. We are very happy that you have appreciated our location. By coming to our hotel, you make the choice of being located at the foot of the most beautiful wonders of the capital, while being isolated from the hustle and bustle of the city.We thank you again for your compliments and look forward to your next visit.

Dear Sophie, What a pleasure to read your enthusiastic comment! We are delighted that your stay with us went perfectly. It's true that our establishment is ideally located, in the heart of the prestigious 16th arrondissement of Paris. All you have to do from our hotel is walk straight ahead for 15 minutes and you'll see the Arc de Triomphe rising up in front of you: a dream comes true!We are attentive to the situation of our guests and do not hesitate to bring you small daily attentions to make you feel comfortable. We know how tiring a long journey can be, so we were happy to offer you the chance to check in early. The whole team looks forward to your next visit to Paris, for another successful experience.

Dear Taulsa,Thank you for sharing your feedback with us. We are pleased you enjoyed our staff and the great location between Trocadero Place and the Arc de Triomphe. Indeed, our key system only works with one key per room; however, there is always someone available to assist you with opening the door if needed. The Springtime in Paris is actually not very warm; the hotel has not yet turned on the AC. We value your input and hope to have the opportunity to welcome you back for a future stay.Hélène GUCHET - General Manager

Dear Roberto,Thank you very much for choosing our hotel for your stay in Paris.We are delighted to hear that you are so satisfied. Le Floride Etoile has many assets to ensure you have a comfortable and relaxing stay in the capital, starting with our exceptional location, a stone's throw from the Trocadéro and the metro.There's no shortage of typically Parisian restaurants in the area! There's something for everyone...Armand is very touched by your compliments about him. He knows how to take care of you and is responsive to all your requests!We have various categories of rooms, with different sizes to choose from. Don't hesitate to let us know what you prefer the next time you stay with us. See you soon!

Thank you for your glowing review! We're delighted that you had a perfect stay with us.It's fantastic to hear that our team accommodated your early arrival and provided friendly advice about the city. We take pride in ensuring a clean and welcoming environment for our guests, and we're thrilled that you noticed.Your recommendation means the world to us! We can't wait to welcome you back soon

Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed with the water pressure in the shower during your stay. We also regret that this issue was not brought to our attention during your stay so we could have checked the matter with technical service or provide alternative accommodation.We appreciate your understanding and hope that despite this issue, you were able to enjoy your time in Paris. If you decide to visit again, we would be grateful for the opportunity to provide you with a more satisfying experience.

Thank you for your feedback! We're delighted to hear that you found our team nice and courteous. It's also wonderful to know that you enjoyed the cleanness of the room & the great service provided by our dedicated breakfast staff. We would love to have you stay with us again in the future!

Thank you for your kind words! We pride ourselves on our friendly and attentive staff. Your recognition of their efforts truly brightens our day. We can't wait to welcome you back for another delightful stay!

Your satisfaction warms our hearts! The entire team extends their gratitude for your comment, which highlights the excellent work of our housekeeping team, who, although less visible, do a remarkable job, as well as that of our welcoming team, always ready to answer your questions. We are indeed fortunate to be very well located, with the Eiffel Tower and the Arc de Triomphe within walking distance! Thank you for your recommendation. We look forward to welcoming you again on your next visit!

We're glad to hear that you had a good experience with us and we appreciate your feedback.Thank you for bringing these issues to our attention. We apologize for any inconvenience caused by technical problems. Please rest assured that we will promptly address these issues with our maintenance team to ensure they are resolved. If you decide to stay with us again, please don't hesitate to reach out if you encounter any further concerns. Regards,

Thank you for sharing your feedback with us regarding your recent visit. We are genuinely sorry to hear about your experience and the concerns you've raised regarding the condition of the property.We take great pride in maintaining high standards of cleanliness and upkeep across all areas of our property, and it's disappointing to learn that your expectations were not met during your stay. However, after thoroughly investigating your feedback, we couldn't identify any instances matching the description you provided.Our dedicated team works tirelessly to ensure that our guests enjoy a comfortable and pleasant stay with us, and we always strive to address any issues promptly and effectively. We encourage guests to reach out to our staff immediately if they encounter any concerns during their stay so that we can address them in real-time.In this instance, it seems there may have been a misunderstanding or confusion regarding the category of the accommodations. Warm regards,

We're delighted to hear that you found our Front Desk team pleasant and helpful during your stay. Providing exceptional service is our priority, and we hope to welcome you back again soon!

Thank you for your kind words! We're thrilled that you found our location convenient and enjoyed the hospitality of our friendly staff. We look forward to hosting you again in the future!

Thank you so much for sharing your great experience with us! What joy for the whole team to read that our work made your stay memorable! We sincerely hope we will have the pleasure to welcome you agoin in the nearest future!

Dear Barbara, Thanks for sharing your feedback with us :) We are pleased that you appreciated your the helpfulness and the warmth of our staff, but also the cleanliness and the confort of our rooms. Hope to welcome you back for your next stay,

Thank you Yasmin for this excellent note :)

Dear Manuel, Thank you so much for your lovely words !We are glad that you enjoyed your stay with us thanks to our professionnal and friendly staff. Hope to welcome you back very soon,

Thank you Jeong !

Thank you Dalida for your lovely review ! :)

Merci Paul !

Dear Si,Thanks for your review, especially for pointing out the friendliness of our staff. As you mentioned, we are located in a central neighborhood minute walks from Eiffel tower and Arc de Triomphe, but also many metro station. We do hope to welcome you back soon,

Thanks Sylvia for sharing your feedback with us. We are sorry for the noise, please note that it is not indicative of the quality of our hotel.We will be glad to welcome you back soon in Paris,

Dear Patricia, Thank you so much for your lovely review !! We are pleased that our staff members went aboe and beyond to make our stay as an unforgettable one :) It will be a pleasure to welcome you back for your next parisian stay,

Dear Rajneesh, thanks for sharing your experience with us. We are glad that you enjoyed your stay with us, thanks to the services provided by our helpful staff. As mentioned, we are walking distance from many parisian landmarks such as Eiffel Tower and Arc de Triomphe, but also from many metro station, such as Boissière, Iéna, Trocadéro, Vistror hugo or RER A Charles de Gaulle Etoile. We hope to welcome you back in Paris one day,

Dear Myca,Thanks for shatring your experience with us ! We are pleased that you enjoyed your stay at Floride Etoile, thanks to the high quality of the services provided by our professionnal staff. Hope to welcomle you back for your next parisian stay,