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Reviews of Hôtel Claridge

4 out of 5
Hôtel Claridge
37, rue François 1er, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 241 out of 441 reviews" "
Rating 8 - Good. 145 out of 441 reviews" "
Rating 6 - Okay. 30 out of 441 reviews" "
Rating 4 - Poor. 16 out of 441 reviews" "
Rating 2 - Terrible. 9 out of 441 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in an excellent location. Only drawback was minor construction being done in the hotel. Staff is friendly and hotel very clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very quaint and the staff is absolutely amazing.
Stayed 7 nights in Jan 2024

10/10 Excellent

Steven J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could not have been nicer or more personable at the Hotel Claridge. It is a true classic, tall ceiling pre-war style hotel that puts you right in the middle of everything Paris. Access to the buses and trains are minutes away.
Stayed 8 nights in Dec 2023

10/10 Excellent

Guylaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very nice and very conveniently located to all all the shopping, however, I was very disappointed when we were given a room on the sixth floor where they had remodeling going. There were boxes of floor tile right outside our room door and on the hallway. They were changing the floor on a room a couple doors down from us and we could smell the fresh paint and cement. The smell was bad and since my daughter has asthma it was not a good situation. We only spent two nights at this hotel and both nights we left the bathroom window opened to get some air in and to help with the construction smell. I don’t know if they run out of rooms and that’s why we were given a room in the construction floor or what that was about. I just wish they would had notified their guests letting us know their hotel was under remodeling. I think it was very inconsiderate on their part.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9/24-9/27/2023- To our delight the rooms are similar as pictured on their website. The rooms in Europe tend to be small compared to the USA hotel rooms. Our room was wonderful, we were very happy, the room was spacious, it had a small balcony we sat out at night with wine. The views were of the city. The hotel and its grounds were clean. Our room was always cleaned when we returned. The staff are welcoming and friendly. When we checked in, we attempted to speak French, the staff quickly and graciously spoke English, we were very grateful for that, I wish we could speak such a beautiful language. The hotel is located walking distance for any of the must sees in Paris. The hotel also is close to Underground stations, all of this made our 1st time in Paris a very enjoyable trip. Many thanks to everyone at Hotel Claridge Hotel!
Stayed 3 nights in Sep 2023
Response from Charline - Assistant Hotel Manager on Oct 5, 2023
Dear Vincent, We would to thank you for taking the time to share your review and this such a lovely comment. The whole team is so happy our hotel and services reached your expectation and gave you satisfaction. our guests' satisfaction is our best reward and we will be delighted if you decide to chose Hotel Claridge next time you'll be traveling in Paris. With our best regards

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best trip of my life.
Stayed 11 nights in Aug 2023
Response from Charline - Assistant Hotel Manager on Sep 23, 2023
Dear Steven, Thank you so much for sharing your review after staying at Hotel Claridge. We are so happy to read that you have spend an amazing trip and it will be a great memory for you. We do hope to have the pleasure to see you again.Regards

10/10 Excellent

Marchelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and gorgeous hotel!
Hotel was gorgeous and in our favorite part of town. So close to everything - food, shopping, the train and all the sites. It was perfect!
Stayed 4 nights in Aug 2023
Response from Charline - Assistant Hotel Manager on Sep 23, 2023
Dear Marchelle, Thank you for sharing this lovely review. The whole team is delighted you have enjoyed your stay with us and we managed to reached your expectatoin. We do hope to have the pleasure to welcome you again next time you will spend time in Paris. Best Regards,

10/10 Excellent

Amy, glendale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location,best service
Stayed 2 nights in Aug 2023
Response from Charline - Assistant Hotel Manager on Aug 23, 2023
Dear Amy, Thank you for your review after your stay. We are glad to see you have enjoyed your stay and our hotel and services reached your expectation. We do hope to have the pleasure to see you again. Regards,

8/10 Good

Soudabeh

Stayed 5 nights in May 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location in Paris, very convenient in the city center.
Stayed 7 nights in May 2023
Response from Charline on May 16, 2023
Dear Judith,Thank you for this nice comment about the unique locaiton of our Hotel. We are glad to read that you have enjoyed your time at the Hotel Claridge. We do hope to have the pleasure to welcome you again. Best Regards,

10/10 Excellent

Caley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a fabulous hotel, will definitely definitely go back. The area is incredible - posh and beautiful, easy walk to Eiffel Tower and Metro. Also plenty of cute local cafes to eat at. And the one site breakfast is fantastic! Friendly staff. Junior suite was glorious in size for Europe! Great spot.
Stayed 5 nights in May 2023
Response from Charline on May 16, 2023
Dear Caley, A big thank for such a lovely comment. The whole team of Hotel Claridge is dedicated to your satisfaction and we are delighted to read that you have enjoyed your stay with us and our establishment reached your expectation. We do hope to have the pleasure to welcome you again. Best Regards,

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service
I love the location of the hotel …near shopping, cafes and sites. The staff was so helpful and our room was lovely and the beds so comfortable! I would highly recommend this hotel!
Stayed 2 nights in May 2023
Response from Charline on May 9, 2023
Dear Cynthia, Thank you very much for this lovely comment. our guests' staisfaction is our main concern and we are delighted to read that you have enjoyed your stay at Hotel Claridge. We do hope to have the pleasure to welcome you again for your next trip in Paris. Best Regards,

10/10 Excellent

Fares

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Apr 2023
Response from Charline on Apr 15, 2023
Dear Fares, Thank you so much for the time spend to share your feedback after your stay at Hotel Claridge. We are so happy to read that we have reached your expectation during this stay. It was a pleasure to welcome you and we hope to be able to do it again for your next trip in Paris.

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service
Love the area, close to everything
Stayed 6 nights in Mar 2023
Response from Charline on Apr 15, 2023
Dear Denis, Tahnk you for sharing your comment after your stay in our hotel. We are glad to see that our unique location was a must for you. We hope to have the pleasure to welcome you again.

10/10 Excellent

Ami

Travelled with family
Liked: Cleanliness, property conditions & facilities
The service was excellent. A great location. In the heart of George V.
Stayed 5 nights in Mar 2023
Response from Charline on Apr 25, 2023
Dear Ami, Thank you very much for your kind review. We are glad to know that you have enjoyed our unique location and the courtesy of our team. We do hope to see you again for your next trip in Paris. Regards,

10/10 Excellent

JORDAN, Glen Ellyn

Stayed 6 nights in Feb 2023

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place . Close to everything
Response from Tomasz - Rooms division Manager on Dec 30, 2022
Dear Samantha, Thank you for having spent time to share your experience about your stay. Your kind words are the greatest reward for our work. We wish you also all the best for New Year - may it brings many opportunities for you to come back to Paris and enjoy your time in our company! Your Sincerely

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cute and the location is just perfect! Close to pretty much everything in Paris. Tons of dining options nearby. Half a block from the magnificent Champs Elysees. Just beautiful! I would stay here again.
Response from Tomasz - Rooms division Manager on Dec 9, 2022
Dear Sofia,Thank you for taking the time to post such kind words regarding your stay at the Claridge Hotel. We convinced that your detailed review will be very helpful other users while choosing a perfect place to stay in Paris.We glad you emphasized the great location of our property.Thrilled to know you will stay with us again and looking forward to welcoming you soon,

6/10 Okay

Haya

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Remo

Travelled with family
Liked: Staff & service
Disliked: Amenities
Ok Location .....not very clean....no bar or gym
Stayed 10 nights in Aug 2022
Response from Tomasz - Rooms division Manager on Aug 26, 2022
Dear Remo, Thank you to have taken time to share with us the experience you had at the Hotel Claridge. I'm sorry, that you have had issues with cleanliness it should not have happened. We hope to have the chance of welcoming you again very soon, Best regards,

8/10 Good

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Tomasz - Rooms division Manager on Jul 30, 2022
Dear Boris, Thank you to have taken time to share with us the experience you had at the Hotel Claridge. We hope to have the chance of welcoming you again very soon, Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was exceptional in that you were within walking distance of both the Champs d' Elysees and the Seine and a bridge to the Latin Quarter on the Left Bank. The staff were very helpful and accommodating with the exception of two people in the breakfast room toward the end of our stay. The man directed me to get my own milk for my coffee, despite being the only couple in the breakfast room. The other staff quickly supplied both my coffee and a small pitcher of semi-skim milk.
Stayed 7 nights in May 2022
Response from Tomasz - Rooms division Manager on Jun 21, 2022
Dear, David, Thank you for taking the time to recently post your experience at the Claridge hotel. It is a pleasure to learn that you have appreciated your stay, as we are constantly trying to do our best to meet our clients’ needs and expectations. We also glad you enjoyed the breakfast buffet we propose (apologies for the quack on the last day!). Looking forward to welcoming you back soon,

10/10 Excellent

TAREK GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, excellent service
Stayed 4 nights in Apr 2022
Response from Tomasz - Rooms division Manager on Jun 21, 2022
Dear Tarek George, Thank you for taking the time to post your experience regarding your stay. We are delighted you were so pleased with our staff and that the location was convenient for you. Again thank you for your recommendation and we hope to have you back soon on a return visit to the Claridge.

8/10 Good

Olivier

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location Bedding was good Slept well Rooms are old and need remodeling Bathrooms are good I was not told about the taxi mark up to go to Roissy airport $65 when Uber is $50… No one seem to know the “fixed price”… Also not told the taxi credit card machine did not work… ended up looking for cash at Roissy…
Stayed 1 night in Dec 2021
Response from Tomasz - Rooms division Manager on Dec 28, 2021
Dear Olivier Thank you so much for the rating. We're delighted to hear that you enjoyed your stay with us. It's wonderful that you appreciated our fantastic location as well as our accommodations. Although it's disheartening that you had some challenges with Taxi driver. We are working with a company that has all cabs aquipped with credit card machine. I do understand, that the taxi driver should have said up in front before taking you, that his terminal doens not work. I'm sorry for this inconvenience. With our best regards,

10/10 Excellent

TAREK GEORGE

Travelled with family
Liked: Cleanliness, staff & service
The TV in the suite is very small .
Stayed 5 nights in Oct 2021
Response from Tomasz - Rooms division Manager on Nov 20, 2021
Dear Tarek George, Thank you to have taken time to share with us the experience you had at the Hotel Claridge. We hope to have the chance of welcoming you again very soon, Best regards,

8/10 Good

JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is great!
Overall is good. The room size is not bad for Paris center. But the wall between the rooms are really not soundproof. I can hear the neighbour opening the room door as like opening my room door. But it doesn't bother me after a few days
Stayed 5 nights in Oct 2021
Response from Tomasz - Rooms division Manager on Oct 21, 2021
Dear JUN, Thank you so much for this great comment. We all hope to welcome you again in the near future. Best regards,

10/10 Excellent

Yevgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2021
Response from Tomasz - Rooms division Manager on Oct 21, 2021
Dear Yevgeny, Thank you to have taken time to share with us the experience you had at the Hotel Claridge. We hope to have the chance of welcoming you again very soon, Best regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2021
Response from Tomasz - Rooms division Manager on Oct 21, 2021
Dear Anonymous, Thank you to have taken time to share with us the experience you had at the Hotel Claridge. We hope to have the chance of welcoming you again very soon, Best regards,

8/10 Good

CANDACE, Tacoma

Stayed 1 night in Sep 2021

4/10 Poor

Mark

A bit disappointing
My wife and I were looking forward to a weekend in Paris to celebrate our 45th wedding anniversary. I emailed the hotel a few days before our arrival to ask if it was possible to have something special arranged, no reply to my email. At check-in, I explained that it was a special weekend for us, if possible for an upgrade, we'd booked a deluxe room, I was told the hotel was fully booked (although we saw only 2-3 other couples in 2 days. The receptionist told me that he would have a bottle of wine sent to the room, nothing was ever sent. The hotel is in a good location, however the rooms are far from soundproof, as we could hear our neighbors quite clearly.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
It was a good location. It was easy to get an Uber.
Stayed 3 nights in Aug 2021
Response from Tomasz - Rooms division Manager on Aug 15, 2021
Dear Anonymus, Thank you for your great score! Always a pleasure to know that your stay was an enjoyable one. With kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and staff were very helpful
Stayed 2 nights in Jul 2021
Response from Tomasz - Rooms Division Manager on Aug 4, 2021
Dear Anonymous, Thank you to have taken time to share with us the experience you had at the Hotel Claridge. We hope to have the chance of welcoming you again very soon, Best regards,

10/10 Excellent

Kah Siok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Charming French decor
Charming French decor, incredible hotel reception.. location is tops .. midway between Arc de Triomphe and Eiffel Tower.
Stayed 1 night in Jul 2021
Response from Tomasz - Rooms division Manager on Jul 22, 2021
Dear Kah Siok, Me and my team thank you for your great support. We are very happy that you have enjoyed your saty in our company. We hope to be at your service once more With best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and very good management
Stayed 10 nights in Jul 2021
Response from Tomasz, Front Desk on Jul 21, 2021
Dear Anonymous; We thank you for your kind review. It is a pleasure for us to know, that your stay with us was an enjoyable one. With our best regards

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Tomasz - Rooms division Manager on Oct 13, 2020
Dear Anonymus, We thank you for your great comment! It was a pleasure to host you in our Boutique Hotel, in the heart of Pars! With our best regards

2/10 Terrible

Kurt, Austin, Texas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to Covid I was unable to travel. I requested a refund and was denied. I was aware that it was a nonrefundable reservation, but due to travel restrictions around the world I believe an exception could have been made. They got my $200, but no more. The hotel looks lovely, but I will never stay there.
Stayed 1 night in Aug 2020
Response from Tomasz - Rooms division Manager on Sep 5, 2020
Dear Kurt, We do understand your discontent. As sorry as we can be for you to be unable to travel, our Hotel made huge efforts already committing to adjust reservations due to Covid. I'm only writing this for you to know, that we do have insight of situation, and whenever possible we show flexibility. I really hope that you will understand, that as a business entity we also do need to make some times difficult decisions especially that the hospitalty sector is in a very fragile situation. Once more, I really hope that you will understand our position, and neverthelss we hope to host you amongst us one day. Respectfully yours

10/10 Excellent

Tahira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful French Hotel in the heart of Paris
Hotel Claridge was excellent. If you have ever dreamed about how a French hotel would look with chandeliers and old world charm then you need to stay here. It is gorgeous. We had two adjoining rooms with the kids and for the price it was excellent. It is also walking distance from Champs de elysee. We will totally come back. It was clean and fancy and so affordable. There is a grocery store and lots of restaurants nearby.
Stayed 1 night in Mar 2020

10/10 Excellent

LissethO, Downey, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with many shops and restaurants right outside the Hotel. We stayed here 6 nights very attentive friendly staff. Clean Hotel never saw anything that needed cleaning. Highly recommend this Hotel when visiting Paris.
Stayed 6 nights in Feb 2020
Response from Tomasz - Rooms Division Manager on Mar 12, 2020
Dear LissethO, Thank you so much foir this great review. Comments likes your means to lot to us, and help us to deliver the best to our clients. With best regards

10/10 Excellent

KelliW, Gilbert, AZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so sweet. Let us check in right away & rest after our long flight. Our room was spacious & we could open our window & look down into the street. I could also hear the lovely sound of church bells. Love the location. Just a short walk to the Seine & Eiffel Tower.
Stayed 10 nights in May 2019
Response from Tomasz - Rooms Division Manager on Mar 12, 2020
Dear KelliW, I want to thank you for your kind review. It is a pleasure for us to deliver the best to our clients. We hope to be at your service again With kind regards

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place located in center of Paris. closed to all the attractions
Stayed 6 nights in Feb 2020
Response from Tomasz - Rooms Division Manager on Feb 28, 2020
Dear Alex, We thank you for your reveiw. Wer hope that you will choose our Hotel upon next occasion. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Tomasz, Rooms Division Manager on Feb 22, 2020
Dear Anonymous, We thank you for your great comment!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, highly supportive and gave great travel directions. The hotel is clean to the utmost. On my next visit I will stay longer.
Stayed 3 nights in Feb 2020
Response from Tomasz - Rooms Division Manager on Feb 20, 2020
Dear Anonymouys, We thank you for your great review! It will be a pleasure to welcome you back to our Parisian property.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only hesitation in giving excellent rating to staff was one super grumpy woman who couldn’t wave the cost of a bottle of water once I told her I had been woken up twice early in the morning by knocking on the door... she could have done a little kindness, surely! Surely.
Stayed 2 nights in Feb 2020
Response from Tomasz - Rooms Division Manager on Feb 18, 2020
Dear Anonymous, I thank you for your kind review. We hope to welcome you again upon next occasion! With kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Tomasz Rooms Division Manager on Feb 7, 2020
Dear Guest, We thank you for the great note! It is Always good to know, that our effort pays in our client's satisfation. With kind regards

8/10 Good

fadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from nicolas on Jan 31, 2020
Dear Fadia, We thank you to have taken time to fill the survey

10/10 Excellent

Ahmed, Egypt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, the staff are super efficient and friendly
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, beautiful room, gracious and helpful staff. Great location.
Stayed 4 nights in Nov 2019