Ecotours

Reviews of Hôtel Alison

3 out of 5
Hôtel Alison
21, Rue de Surene, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1006 reviews" "
Rating 8 - Good. 368 out of 1006 reviews" "
Rating 6 - Okay. 92 out of 1006 reviews" "
Rating 4 - Poor. 19 out of 1006 reviews" "
Rating 2 - Terrible. 7 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gonzalo Grant

Liked: Cleanliness, staff & service, property conditions & facilities
This small hotel is located in a nice, quiet area. My room waa clean and the staff were very friendly. The breakfast was good and the hotel is a short walk from the nearest train station. Just a short train ride away from the Louvre. I would definitely stay here again.

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but well-maintained. The hotel is easily walkable to Arc De Triumph and the Louvre. The staff were friendly, and breakfast was filling.
Stayed 3 nights in Feb 2024
Response from The Alison Team on Mar 9, 2024
We thank you very much for your message and note, we are delighted to read that you enjoyed your Parisian stay with us and we look forward to your next stay, hopefully soon !

6/10 Okay

Ann, Fountain Valley

Travelled with group
Disliked: Amenities, property conditions & facilities
The property is very old. It’s located next to a theatre so it was loud at night.
Stayed 1 night in Jan 2024
Response from Florence on Feb 13, 2024
We thank you for your feedback and we are sorry to read that you did not appreciate your stay with us and that you suffered from the noise from the street.We do have a theater very close to the hotel and the audience comes in the afternoon or late evening, and leaves by 10 pm odd. Our windows are soundproofed and protect from the noise, we do apologize if this was very noisy for you despite the soundproof.We can propose our Superior room with view to our quiet inner courtyard to avoid the street.We hope we will nevertheless have the pleasure of welcoming you again, and we stay at your disposal for any question that you would have.With our best regards

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy Hotel . Very helpful staff . Close to the majority famous sightseeings . I deeply recommend !
Stayed 7 nights in Jan 2024
Response from Florence and the Alison Team on Feb 13, 2024
We thank you very much for your feedback, we will forward your kind words to the team, and we hope you will be able to come back for a Parisian getaway very soon !With our best regards from Paris,

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, and it was perfect for a solo traveler.
Stayed 5 nights in Jan 2024
Response from Florence and the Alison Team on Feb 13, 2024
Many many thanks for this excellent note and kind feedback.We look forward to the pleasure of your next stay with us close to the Madeleine Church,With our best regards from Paris,

10/10 Excellent

Lana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located close to all Paris attractions.
Stayed 2 nights in Jan 2024
Response from Florence and the Alison Team on Feb 13, 2024
All our thanks for such a good note ! We are delighted to read that you appreciated our location and we look forward to the pleasure of welcoming you again in Paris !

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything excellent breakfast super friendly staff a gem
Stayed 6 nights in Nov 2023
Response from Laura and the Alison Team on Nov 29, 2023
We thank you a thousand time for your very kind feedback, it i a pleasure to read that you have appreciated your stay with us and it was a pleasure to welcome you ! We hope we will be able to welcome you again in the near future. With our best regards from Paris !

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Florence on Nov 18, 2023
We thank you very much for taking the time to come back to us and we look forward to the pleasure of welcoming you again !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the hotel staff was extremely courteous and helpful. It made my stay Finley stop by much more enjoyable.
Stayed 7 nights in Oct 2023
Response from The Alison Team on Nov 1, 2023
All our thanks for this excellent note and kind feedback, we look forward to your next Parisian getaway and we wish you a lovely day,

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this little gem was so welcoming and took care of us. Rooms are extremely clean. Loved our stay!
Stayed 4 nights in Oct 2023
Response from Florence and the Alison Team on Oct 30, 2023
We thank you a hundred times for such kind comments, we are so glad to read that you loved your Parisian stay with us and we hope we will be able to welcome you soon again.With the team's best regards from Paris !

8/10 Good

Rosane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Florence and the Alison Team on Oct 26, 2023
A great "Thank you" for your feedback and note, we hope we will have the pleasure of welcoming you again soon ! Florence and the Alison Team

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Florence and the Alison Team on Nov 1, 2023
We thank you very much for your excellent feedback and we look forward to the pleasure of welcoming you again !

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at Hotel Alison. The location is great. It is only one block away from La Madeleine. It is so conveniently located. The staff was super helpful, friendly, and professional. Everyone interacted with was great. The breakfast each morning was perfect. It was a good balance to give me energy to explore Paris. The hotel is clean and well maintained. I have no complaints. I would definitely stay here again!
Stayed 3 nights in Oct 2023
Response from Florence and the Alison Team on Oct 20, 2023
We thank you a hundred times for such a nice note and comments, we are delighted to read that you enjoyed your stay at the Hotel Alison, our location, staff and breakfast. We hope you will be able to come back to Paris very soon and, meanwhile, we wish you a most lovely day

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to explore Paris. All major sites are within walking distance. The hotel is very clean. The bed was comfortable. No complaints at all.
Stayed 1 night in Oct 2023
Response from Florence on Oct 13, 2023
All our thanks for taking the time to come back to us ! We are delighted to read that you have had a nice stay close to the Madeleine Church, and we look forward to your next Parisian stay. Florence and the Alison Team

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good family room
8 minute walk to Madeleine metro & walkable to many sights. Area is empty on weekends, bustling with cafes, etc during the week. Clean, but older hotel. Breakfast was quite good - best coffee! We had 2 joining rooms which was quite spacious.
Stayed 3 nights in Sep 2023
Response from Florence and the Alison Team on Oct 6, 2023
We thnak you very much for taking the time to come back to us with your feedback, we are delighted to read you enjoyed your stay with your family, and particularly our coffee ! :-) We hope to have the pleasure of welcoming you soon to the Madeleine Church area.

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly staff. We arrived hours before check-in time, but the staff was wonderful and prepared our room within minutes of our arrival. We greatly appreciated the early access to our room. Close to shopping and within walkable distance to some major tourist points. Would stay here again.
Stayed 7 nights in Sep 2023
Response from Florence and the Alison Team on Oct 3, 2023
A hundred thanks for such great note and kind comments, we are delighted to read that you enjoyed your stay with us and we hope we will be able to welcome you soon again in the heart of Paris !With our best regards

8/10 Good

Karl-Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single-night stay over.
Very comfortable single-night stay-over over with exceptional service. I was running late on check-out day and was told to take all the time I needed past my agreed check-out time. I really appreciated this gesture, as I still had a lot to do before leaving for the airport.
Stayed 1 night in Sep 2023
Response from Florence and the Alison team on Sep 28, 2023
We thank you very much for your feedback, we are delighted to read that you enjoyed your stay with us and that we have been of help, we hope we will have the pleasure of welcoming you soon again soon and remain at your disposal.

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Florence and the Alison Team on Sep 28, 2023
A thousand "thank you" for this excellent note, we hope we will have the pleasure of welcoming you again soon !

6/10 Okay

enza

Stayed 3 nights in Sep 2023
Response from Florence on Oct 20, 2023
We are so sorry to read that you did not enjoy your stay with us, do not hesitate to come back to us and advise what went wrong, what you did not like.We look forward to the pleasure of hearing from you.Florence

8/10 Good

Vilayvone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel, quiet. Staffs are very nice and polite. Very clean. good continental breakfast. Small elevator. Have to leave room key at Front desk when you going out is only down side that I don’t like. But it’s safe.
Stayed 2 nights in Sep 2023
Response from Florence and the Alison Team on Sep 23, 2023
We thank you very much for your feedback and we are glad to see that you enjoyed most of your stay. We do keep the room keys at the Reception desk for many different reasons : they are heavy therefore not nice to carry when you walk a lot in Paris, and they are vintage and unique therefore if lost we cannot replace them easily. So better to be kept with us. We hope we will have the pleasure of welcoming you again soon and we wish you a most lovely evening,

8/10 Good

Paul, Rhinelander

Liked: Cleanliness, staff & service, property conditions & facilities
This is a cool, quaint hotel in a very good location. The single room I had was quite small, but I didn't travel to Paris to sit in my room. I looked in a double room and it appeared to be much larger. My room (22) had a balcony on the street with a small chair and table, very nice for enjoying a snack outside. There was an elevator, very nice. I'm glad I stayed there. It was about an 8 minute walk from the metro, so I avoided taking a cab. The people were super nice.
Stayed 2 nights in Sep 2023
Response from Florence and the Alison Team on Sep 23, 2023
All our thanks for your kind comments, we are delighted to read that you enjoyed your Parisian stay at the Hotel Alison, and we hope we will have the pleasure of welcoming you again soon close to the Madeleine Church !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lea
Service was superb and room condition was good as well. I'm satisfied with breakfast.
Stayed 4 nights in Sep 2023
Response from Florence and the Alison Team on Sep 23, 2023
We thank you very much for this great note and kind comments, and we look forward to the pleasure of welcoming you again soon,

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Florence and the Alison Team on Sep 13, 2023
All our thanks for this good feedback, we are delighted to read that you enjoyed your short stay with us and we look forward to the pleasure of welcoming you again.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Florence and the Alison Team on Sep 13, 2023
We thank you very much for taking the time to come back to us with this excellent note, and we look forward to the pleasure of wemcoming you again soon !

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from The Alison Team on Sep 5, 2023
We thank you for your kind feedback and we look forward to the pleasure of welcoming you again !The Alison Team

10/10 Excellent

Lyndsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating and made our stay very pleasant. Breakfast was quite lovely and a nice start to our day! This hotel is on a very quiet street, but about a 5 minute walk to metro, cafes, shops, etc.
Stayed 2 nights in Jul 2023
Response from Florence on Aug 26, 2023
We thank you very much for this kind feedback, we are glad to read that you enjoyed our staff, breakfast and location, it was a pleasure to welcome you and we hope you will be able to come back and ejoy our fresh croissants soon !Florence

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice room and comfortable beds. Family friendly!
Stayed 1 night in Jul 2023
Response from Florence and the Alison Team on Aug 26, 2023
Many thanks for your kind feedback, it has been a pleasure to welcome you in our Family room, we are delighted to read that you enjoyed it. We hope you will soon organise another family stay in our city.With our best regards

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - friendly helpful staff
Stayed 1 night in Jul 2023
Response from Florence and the Alison Team on Aug 26, 2023
A hundred thanks for your feedback, we are always delighted to read that our guests enjoyed their stay and we look forward to your next visit !

8/10 Good

darius

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Alison was a nice find, from the friendly receptionist to the nice breakfast staff. The rooms are simple but comfortable, and the area can’t be beat.
Response from Florence and the Alison Team on Aug 26, 2023
We thank you very much for this feedback, it is our pleasure to see thatyou had a nice time at the hotel and we hopefully look forward to your next visit.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guests are Number ONE.
Great staff… Florence and Fred. Florence checked me in and took the time to tell me about Paris. Fred was a GREAT help. my Uber driver to Montpass Train station wanted more money for the transit. I asked Fred to help me interpret and he just gave the driver five euros for the difference.
Stayed 1 night in Jul 2023
Response from Florence on Jul 18, 2023
We thank you a hundred times for this great note and kind words, we are delighted to read that we have been of help and we hope you will find the opportunity to come back to Paris as your stay was too short ! :-) Meanwhile, we wish you a most lovely day !Florence, Fred and the Alison Team.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location. The staff could not have been more friendly or helpful. Continental breakfast is adequate - offerings could be improved. Will stay here again.
Stayed 3 nights in Jul 2023
Response from Florence on Jul 11, 2023
Many heartfelt thanks for this excellent note and for your feedback, we are delighted to read that you enjoyed your stay, please do not hesitate to let us know what you would like to see improved for your next stay, whhic, we hope, will be soon !With our best regards from Paris !Florence and the Alison Team

10/10 Excellent

Santos

Stayed 3 nights in Jul 2023
Response from Florence on Jul 11, 2023
We thank you very much for this excellent note, thank you for taking the time to come back to us ; we look forward to the pleasure of welcoming you again soon !Florence and the Alison Team

10/10 Excellent

Randy

Stayed 3 nights in Jun 2023
Response from Florence and the Alison Team on Jul 7, 2023
We thank you a hundred times for this great note and we look forward to the pleasure of welcoming you again soon !Florence and the Alison Team

10/10 Excellent

Kelly

Stayed 6 nights in Jun 2023
Response from Florence on Jul 23, 2023
We thank you very much for this great note and we look forward to the pleasure of welcoming you again in Paris !Florence

10/10 Excellent

John David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2023
Response from Florence and the Alison Team on Jun 24, 2023
We thank you very much for this great note and we look forward to the pleasure of welcoming you again !Florence

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Fine location for my stay. Easy walk to the Louve and Musée d’Orsay. Further to the Arch de Triomph and further still to the Eiffel Tower. But, I walked to them all and enjoyed the exercise. Lots of available rental bikes and scooters are close if the walking is too much for you. I wasn’t there to shop, so can’t grade the hotel’s proximity to good shopping. Lots of good restaurants very close by. Very nice staff. Very comfy bed, and a terrific oscillating fan to keep it cool. I recommend this property.
Stayed 3 nights in Jun 2023
Response from Florence on Jun 24, 2023
Many thanks for taking the time to come back to us and provide your feedback. We are very glad to read that you enjoyed our location, staff and bedding - the walk to the Eiffel Tower is a long one, quite an exercise indeed ! but the views are nice. We look forward to your next stay with us and we wish you a most lovely day.Florence and the Alison Team

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service
Very small room, serviceable
The hotel is a bit run down although not necessarily yet in need of a renovation. The location is good for some central Paris tourism. There is a small elevator, and the tiny room had a lovely big window overlooking the street, which provided some fresh air. The mattress was fine, if imperfect. The water pressure in the small shower was great, which is a big win. For the money I don't think I'll stay here again.
Stayed 1 night in Jun 2023
Response from Florence on Jul 7, 2023
We thank you for your note and comments, we are glad to read that you enjoyed our location. but sorry that you did not enjoy the hotel thoroughly. The rooms are Parisian size, but we are usually praised for our mattresses and value for money. Hopefully you will be willing to try our hotel again, we hope for it and,meanwhile, we wish you a lovely day,Florence

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, easy check in, perfect location.
Stayed 1 night in Jun 2023
Response from Florence and the Alison Team on Jun 22, 2023
We are delighted to read that you enjoyed your stay, even short, and we look forward to the pleasure of your next visit !

10/10 Excellent

Sarah

Staff here was super accommodating and nice! I really felt welcomed. Frederic and Phillipe were very helpful, as well as the other front desk staff. Room was cleaned well and the area around the hotel is close to lots of shopping and amazing attractions and buildings. Highly recommend!
Stayed 1 night in Jun 2023
Response from Florence on Jun 22, 2023
A hundred thanks for this great note and very kind words, it is a great pleasure for us to read that you enjoyed your stay with us, we forward the message to Frederic and Philippe and we all look forward to your next Parisian trip.

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jun 2023
Response from Florence on Jun 22, 2023
Many thanks for this excellent note, we are delighted to read that you enjoyed your Parisian stay.Florence and the Alison Team

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special hotel near Madelaine
Just a lovely hotel. Everyone kind and friendly. Breakfast great. Wonderful value in this area of Paris. My first name is Alison and I got a lovely gift from the manager!
Stayed 2 nights in May 2023
Response from Florence a on Jun 22, 2023
We are sorry to come back to you so late and we cannot thank you enough for your kind words ! We are delighted to read them and we look forward to your next Parisian stay, hopefully soon. With our best regards from Paris,

10/10 Excellent

HUIXIN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, cosy. There's a small courtyard. Complimentary soap and shoe wipes. Small supermarket just few doors away and both Madeline and Concorde subway stations are within walking distances.
Stayed 2 nights in May 2023
Response from Florence and the Alison Team on Jun 7, 2023
We thank you a hundred times for your kind and precise feedback, we are delighted to read that you enjoyed your stay with us and we look forward to your next visit !

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a delightful stay. Location was great and staff very friendly and helpful
Stayed 2 nights in May 2023
Response from Florence and the Alison Team on Jun 7, 2023
We thank you very much for your kind feedback, and we look forward to the pleasure of welcoming you soon again hopefully !

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located in the middle of walking to the Louvre or Eiffel Tower. Near the Opera district for shopping and restaurants. Great French breakfast and staff are helpful. Would stay again.
Stayed 3 nights in May 2023
Response from Florence and the Alison Team on May 15, 2023
A hundred thanks for your feedback and kind words, we are thrilled to read that your appreciated our hotel, staff and location and we hope we will be able to welcome you again soon !With our best regards from Paris

10/10 Excellent

John

Stayed 3 nights in May 2023
Response from Florence and the Alison Team on Jun 7, 2023
We are sorry for our late feedback. Many thanks for taking the time to come back to us with this great note ! We look forward to the pleasure of welcoming you again for you next Parisian trip.

10/10 Excellent

Raoul, INDIAN WELLS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, pleasant hotel with great breakfast.
Response from Florence and the Alison Team on May 9, 2023
All our thanks for this great note and comments, we have been delighted to welcome you recently and we hope we will have the pleasure to welcome you again soon for a future Parisian trip.With our best regard from Paris

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all the staff at this fabulous hotel at the best central location in Paris! Great room, comfortable bed, excellent breakfast, friendly help and real care for customers which is a unique experience these days! You helped to make me feel at home in Paris!
Response from Florence and the Alison Team on May 15, 2023
Dear Madam, we thank you very much for this great note and kind words, we have been delighted to have been of help and we hope you will be able to come back soon to make the most of the city !With our best regards from Paris !

6/10 Okay

Nicholas

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very small rooms, staff perfunctory rather than helpful. No phone charging ports
Stayed 3 nights in Apr 2023
Response from Florence on May 6, 2023
We thank you for your message and we are sorry you found the room small. Our single rooms are indeed 14 sqm but indicated as such, and your bed was even larger than indicated, with 1m40 large. We are sorry you have not found the charging plugs in your room. And we are very concerned that you found our staff only perfinctory, we are usually praised for our dedicated team. Please do not hesitate to share with us what service was careless ?We look forward to your feedback

10/10 Excellent

Betsy, Stamford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice place to say - the staff is so friendly and accommodating. The breakfast is fabulous! Great location!
Stayed 4 nights in Apr 2023
Response from Florence and the Alison team on Apr 29, 2023
We thank you very much for taking the time to come back to us with such a nice note and kind comments, we were delighted to read your message and we have the pleasure to welcome you again this week end, we are at your disposal of course for any query or question.Thanking you again and wishing you a lovely evening !

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, very central
Lovely but tiny room in Paris City Centre Very friendly staff at reception and in the breakfast room. Lovely continental breakfast with fragrant croissants, baguette and jams. Will be back
Stayed 1 night in Apr 2023
Response from Florence and the Alison Team on Apr 22, 2023
We thank you very much for your feedback and perfect note, we are delighted to read that you enjoyed your stay with us, our location and breakfast !Hopefully we will have the pleasure of welcoming you soon again !