View from room

Reviews of Etoile Park Hotel

3 out of 5
Etoile Park Hotel
10 Avenue Mac Mahon, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 342 reviews" "
Rating 8 - Good. 154 out of 342 reviews" "
Rating 6 - Okay. 40 out of 342 reviews" "
Rating 4 - Poor. 7 out of 342 reviews" "
Rating 2 - Terrible. 7 out of 342 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Priscilla

It was a very located hotel. The staff was great and very friendly. It’s easy to walk around and has so many options of restaurants, subways, boulangeries, pharmacy, groceries and more. The hotel is simple but comfortable and cozy. The breakfast I had on the last day and it was great!
Stayed 2 nights in Mar 2024

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super bien ubicado y las habitaciones super limpias y amplias… muy buena vista
Stayed 1 night in Mar 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the best location! Extremely comfortable bed and an attentive staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeanne A

Travelled with group
Liked: Cleanliness, staff & service
The hotel is in need of an upgrade, but clean and comfortable. This was my second stay and all the conveniences of location, safety, and staff were what led me to stay this time again.
Stayed 4 nights in Feb 2024

10/10 Excellent

REMO, DELANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It walkable to major landmarks. Would stay here again in the future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otelim küçük odalıydı ama bu bana yeterliydi.konforlu ,temiz güzel konuma sahiptim.
Stayed 2 nights in Dec 2023

10/10 Excellent

Reema

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Kerry Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an amazing location being 30 second walk from the arc de triumph! The staff were lovely and helpful. Would definitely stay again!
Stayed 1 night in Oct 2023

8/10 Good

Sukhraj

Liked: Staff & service, room comfort
Not ideal
Hotel was mediocre Could use a paint job Hallways don’t have any lights Rooms are tiny and floors are filthy and dusty. Showers are tiny and I’m only 175lbs, 5ft ten inches. One can’t even turn around without hitting the faucet or the shower door Good location
Stayed 3 nights in Oct 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
The staff was truly a welcome, especially the Twin Lady’s at the desk. All the staff couldn’t do enough, they went above and beyond to ensure we were comfortable. Day of departure the front desk a male representative requested a taxi for us spoke to the taxi driver on our behalf, excellent service, Merci.
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Simple but solid
The hotel is quite basic, limited TV with no English channels/ news, no food, simple room. But it is spacious by European standards, clean, very well located, and the staff is great.
Stayed 1 night in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2023

6/10 Okay

Tristan

Travelled with partner
Liked: Staff & service
Great Location. Rooms not soundproof & tight…Elevator even tighter.
Stayed 2 nights in Sep 2023

8/10 Good

Richard, Caringbah South

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good except Wifi was really poor.
Stayed 1 night in Sep 2023

10/10 Excellent

DAVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem within the city center. It is close by to a lot of cafes, restaurants, food, shopping, and the Metro. The Arc de Triomphe is close by. The area is safe. The hotel rooms are clean and with air conditioning. The staff are very friendly and attentive. I had a great experience st this hotel.
Stayed 1 night in Sep 2023

8/10 Good

Romina

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff are super friendly and the location is just priceless. Hotel is pretty old and my room was for 1 person which was quite small. The bed was literally beside the door which makes it super noisy throughout the sleeping time. Overall if you wish to have a choice close to metro and good shopping areas, this is a good choice but for the room quality it is overpriced.
Stayed 4 nights in Aug 2023

2/10 Terrible

arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a very good location. Hotel accommodated my request for an early check out. Staff was really friendly. Room was a good size.
Stayed 1 night in Jul 2023

6/10 Okay

Mohamed

Stayed 2 nights in Jul 2023

8/10 Good

Yoel

They were so nice giving me free breakfast and coffee
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin, Sacramento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need luxury, there are other options. But the Etoile Park Hotel is perfect if you’re looking for a basic, clean, reasonably priced hotel in hands-down the best location in Paris — MacMahon is quiet compared to the bustling Etoile (Place Charles DeGaulle) and other nearby grand avenues like the the Champs-Élysées, with good cafes/brasserie options all around and a Metro hub a block away. There’s even a Francoprix grocery store on a side street as you head for Avenue des Ternes. A friend and I stayed there a week and were very comfortable. The staff was great and couldn’t have been more helpful and friendlier

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing location. Friendly staff, clean and cozy.
Stayed 3 nights in Apr 2023

6/10 Okay

Ale

Stayed 1 night in Jun 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from UMIDA on Jun 24, 2022
Dear Guest, We would like to thank you for your feedback. We are happy that you appreciate your stay at our hotel! We look forward to welcoming you soon :) Kind regards, Umida -Front Desk

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More hostel than hotel, WAY overpriced
This hotel is a (small) step above staying at a hostel. It was very pricey. The room has no air and the heat could not be turned off in the bathroom. It is VERY loud from both the street and acompanying rooms.
Stayed 3 nights in May 2022
Response from UMIDA on Jun 24, 2022
Dear Guest, First of all, we are really sorry for this embarassing situation. We will try to make your stay more comfortable next time! Kind regards

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Laura on Jan 29, 2022
Dear Laurent, We would like to thank you for taking the time to write a review about your stay at the Etoile Park Hotel. We take the review very serously in order to improve our services. We are very glad that you enjoyed your stay and we hope to see you soon!! Kind regards, Front desk

8/10 Good

PERICLES

Stayed 4 nights in Jan 2022

6/10 Okay

MARYLING, Orlando

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Convenient location and affordable price. Front desk staff was friendly and courteous. However, it felt more like a hostal than a hotel. Key must be left at desk, small room, very thin walls, dated euro style shower with tub and sprayer vs shower stall, no fridge in room or ice machine. Limited refeshments and dining options. Okay for a couple nights on limited budget just taper expectations.
Stayed 1 night in Dec 2021
Response from Laura on Jan 5, 2022
Dear Maryling, We would like to thank you for taking the time to write a review about your stay at the Etoile Park Hotel. We are glad that you appreciated the location and the staff!! We are sorry if the room was under you expectations. Next time please come at the front desk, we will be glad to help you. We hope to see you again for your next stay in Paris. Kind regards, Front desk

10/10 Excellent

DAVID

Stayed 1 night in Dec 2021
Response from Laura/ Front desk on Dec 24, 2021
Dear Sir, First of all, we would like to thank you for taking the time to share your experience, we treat all feedback with the utmost care. We are delighted to read that you appreciated your stay with us. We hope to welcome you back to one of our hotels. Kind regards

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location for the hotel was amazing Of course and the staff were lovely however we had no fridge or kettle which is a shame also we were woken up around 7:30 every morning from cleaners getting supplies from outside our room.
Stayed 2 nights in Nov 2021
Response from Umida- Front Desk on Nov 9, 2021
Dear Miss, Mister, First of all, we would like to thank you for taking the time to share your experience, we treat all feedback with the utmost care. We are delighted to read that you appreciated the welcome from our staff and our ideal location near avenue des CHAMPS ELYSEES and ARC DE TRIOMPHE! Please, apologize for the inconvenience and we will do our best during your next stay! We hope to welcome you back to one of our hotels. Kind regards, Umida-Front Desk

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very well located hotel
Very good stay, the hotel is so close to the Arc of Triumph, the metro station ( Charles de Gaule-Etoile) also very close and you can go from there everywhere. A lot of restaurants also. Definitely we will stay again.
The view from our room
Another view from our room
Stayed 2 nights in Sep 2021
Response from Umida on Sep 15, 2021
Dear Miss, Mister, First of all, we would like to thank you for taking the time to share your experience, we treat all feedback with the utmost care. We are delighted to read that you appreciated the welcome from our staff and our ideal location near avenue des CHAMPS ELYSEES and ARC DE TRIOMPHE! We hope to welcome you back to one of our hotels. Kind regards, Umida-Front Desk

2/10 Terrible

Patrick

I never got to use it since I was not allowed to travel due to Covid 19... However I was charged for the room....
Stayed 4 nights in Aug 2021
Response from Umida on Sep 27, 2021
Dear guest, thank you for your feedback, It’s very important for us! We hope that you enjoyed our hotel's location next to the Arc of Triumph. Please, apologize for the inconvenience and we will do our best during your next stay! We look forward to welcoming you in one of our hotels :) Kind regards, Umida-Front Desk

8/10 Good

Celio Eleazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to the Arc de Triomphe, hotel a bit out-dated but still neat, would stay there again.
Stayed 5 nights in Aug 2021
Response from Laura on Aug 25, 2021
Dear Celio Eleazar, We would like to thank you for taking the time to write a review about your stay at Etoile Park Hotel. It's been a real pleasure for us to accommodate you and we look forward to see you again. Sincerely Front desk

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Great but has couple of things..
Stayed 3 nights in Aug 2021
Response from Umida on Aug 24, 2021
Dear Miss, Mister, First of all, we would like to thank you for taking the time to share your experience, we treat all feedback with the utmost care. We are delighted to read that you appreciated the welcome from our staff and our ideal location near avenue des CHAMPS ELYSEES and ARC DE TRIOMPHE! We hope to welcome you back to one of our hotels. Kind regards, Umida-Front Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2021
Response from Umida on Aug 10, 2021
Dear Ms, Mister, First of all, we would like to thank you for taking the time to share your experience, we treat all feedback with the utmost care. We are delighted to read that you appreciated the welcome from our staff and our ideal location near avenue des CHAMPS ELYSEES and ARC DE TRIOMPHE! We hope to welcome you back to one of our hotels. Kind regards, Umida-Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bien ubicado, personal muy servicial, muy limpio. Yo pagué por una habitación con balcón y la vista al arco del triunfo estaba preciosa y el balconcito muy nice. Yo cambiaría la alfombra de las escaleras y el área de desayuno que es muy pequeña. Por todo lo demás muy complacida, recomendado!!
Stayed 5 nights in Jul 2021
Response from Umida on Aug 10, 2021
Querida Sandra, Antes de nada, quisiera darle las gracias por haber tomado el tiempo de compartir con nosotros su experiencia. Estamos encantados de saber que haya disfrutado los servicios de nuestro hotel y estaremos complacidos de recibirlos nuevamente. Bien cordialmente, Umida - La Recepcion

6/10 Okay

Frank

Short stay
Had a upgraded room very basic no extra balcony nice touch though
Stayed 3 nights in Mar 2020

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location
Great location, walking distance to pretty much everything. Beautifully decorated rooms - albeit a little on the small side, but it's expected in Paris. Service and breakfast were excellent
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro super nice staff room a little small but clean
Stayed 5 nights in Oct 2019

8/10 Good

Karen, Corpus Christi, Tx

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Them room was a little small ,but excellent staff, very helpful. Room was clean and tidy. good location easy access to the subway system
Stayed 1 night in Oct 2019

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Special shout out to Javier. He certainly lived up to his Trip Adviser recommendations. Front steps and tiny elevator were a challenge to my wife who is in a wheelchair , but everyone on the staff accommodated us!
Stayed 4 nights in Oct 2019

8/10 Good

Moulay Youssef

Liked: Cleanliness, staff & service
Good stay in Paris
Small but clean rooms, the main excellent point for this hotel is its proximity to Arc de Triomphe. Really close if you want to hang out till late at night in the champs Élysées. The breakfast is not worth it, if I go there next time, I would rather take it in one of the cafés around. The employees are smiling and nice. Overall I didn't regret my 2 nights there.
Stayed 2 nights in Sep 2019

10/10 Excellent

Anika, Ottawa, Canada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at the front desk! Perfect location and would definitely stay again!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For: Location, balcony with a view of Arc de Triomphe, value for money, friendly & helpful staff, air con, clean, recent refurb. Against: Rien.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

GK, J.A.

Travelled with family
Liked: Staff & service
Being near to the Metro, the Airport bus ,eating places and the Champs Elysees is the best thing about the hitel.The beds are also very comfortable. However a fridge and iron would have been good in the room and a few more English channels... The amenities are fair.
Stayed 1 night in Aug 2019

10/10 Excellent

NIhal, London

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, literally 5-7mins walking distance to Arc de Triomphe. Staff is very friendly and helpful. Cleaner than some 5star hotels I’ve been to. Would stay there again :)
Stayed 3 nights in Jul 2019