Signature Double Room, 1 Queen Bed, Bathtub (Design)

Reviews of Hotel Design Sorbonne

3 out of 5
Hotel Design Sorbonne
6 Rue Victor Cousin, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 271 out of 690 reviews" "
Rating 8 - Good. 311 out of 690 reviews" "
Rating 6 - Okay. 81 out of 690 reviews" "
Rating 4 - Poor. 18 out of 690 reviews" "
Rating 2 - Terrible. 9 out of 690 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from JBlah on Apr 20, 2024
Chère Mme Stephanie,Nous tenons à vous remercier sincèrement pour avoir pris le temps de laisser un avis 5 étoiles concernant votre expérience avec nous.Votre satisfaction est la meilleure récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Votre commentaire élogieux sera partagé avec toute l'équipe, qui je suis sûr sera encouragée par vos remarques.Nous sommes impatients de vous accueillir de nouveau dans notre établissement lors de votre prochain voyage.Cordialement,Jacem BlahAdjoint de Direction

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Clean. Staff was amazing. Will stay there again.
Stayed 8 nights in Feb 2024
Response from JBlah on Mar 28, 2024
Dear Mrs. Jayne,Thank you for sharing your positive experience. We are delighted to hear that our location's convenience, cleanliness, and our amazing staff contributed to your enjoyable stay. Knowing that you would choose to stay with us again is the highest compliment we could receive.We eagerly anticipate your next visit and look forward to welcoming you back.Warmest regards,Jacem BlahDeputy Manager

10/10 Excellent

Barrie

Travelled with partner
Liked: Property conditions & facilities
A lovely hotel, ideally situated. Very clean, lovely helpful staff and an excellent breakfast
Stayed 3 nights in Feb 2024
Response from JBlah on Mar 28, 2024
Dear Mr./Ms. Barrie,Thank you for your wonderful feedback regarding your stay at our hotel. We are delighted to hear that you found our hotel to be ideally situated and appreciated the cleanliness and the helpfulness of our staff. It’s also great to know that you enjoyed the excellent breakfast we offer.Your satisfaction is our top priority, and it brings us joy to know we have met your expectations. We look forward to the opportunity to welcome you back in the future for another delightful experience.Warm regards,Jacem BlahDeputy Manager

10/10 Excellent

Obed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really truly enjoyed staying at the Hotel Design La Sorbonne . The staff was super nice and welcoming, the room was kept clean all the time and that makes a great difference once you go out and explore and you come back to relax. Breakfast was quite complete and a must have addition to add to your stay since you want to go and start your day with that Thank you for everything, if we go back we will for sure stay there
Stayed 9 nights in Feb 2024
Response from JBlah on Mar 28, 2024
Dear Mr./Ms. Obed,Thank you for taking the time to share your delightful experience at Hotel Design La Sorbonne. It brings us immense joy to know that you thoroughly enjoyed your stay with us. Hearing that our staff's friendliness and welcoming nature stood out to you is especially rewarding. We understand the importance of returning to a clean and comfortable room after a day of exploration and are glad that this made a significant difference in your experience. Additionally, it's wonderful to hear that our breakfast offerings provided a complete and satisfying start to your day.Your kind words are truly appreciated, and we are honored by your intention to return. We look forward to welcoming you back for another memorable stay.Warm regards,Jacem BlahDeputy Manager

6/10 Okay

Cristobal, Temple Hills

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is good if you are all about being outside the room. The room is very small. That was fine with us since we didn’t expect to stay in much. The breakfast is very limited. The staff was amazing. It was close to the metro and bus. Super easy to get to from the airport by metro.
Stayed 4 nights in Feb 2024
Response from JBlah on Feb 9, 2024
Dear Cristobal,Thank you for sharing your experience with us. We're glad to hear that our location suited your needs and that you found our staff amazing. Providing exceptional service is our top priority, and we're delighted that we could make your stay enjoyable.We appreciate your feedback regarding the room size and breakfast options. Your comments will help us to continually improve and enhance the experience for our guests.We're pleased that our proximity to the metro and bus stations made your travels convenient, and we hope you had a smooth journey to and from the airport.We hope to have the pleasure of welcoming you back in the future and exceeding your expectations in every aspect of your stay.Warm regards,Jacem BlahDeputy Manager

10/10 Excellent

Vickie Jo, Lebanon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the metro and restaurants. Rooms EXTREMELY small and the bathroom was so small that it wa hard to get to the toilet. But overall very clean and would stay there again.
Stayed 6 nights in Jan 2024
Response from JBlah on Feb 9, 2024
Dear Mrs. Jo,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel's great location, close proximity to the metro, and nearby restaurants.We understand your concerns regarding the size of the rooms and the bathroom. We apologize for any inconvenience this may have caused during your stay. Your comments are valuable to us, and we will take them into consideration as we strive to improve our accommodations for future guests.It's wonderful to hear that you found the overall cleanliness satisfactory and that you would consider staying with us again. We truly appreciate your understanding and look forward to welcoming you back for another visit in the future.Warm regards,Jacem Blah Deputy Manager

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from JBlah on Feb 9, 2024
Dear Mrs. Zoe,Thank you for taking the time to share your feedback with us. We're glad to hear that you had an enjoyable experience during your stay. Your rating of 8/10 means a lot to us, and we truly appreciate your support.If there's anything specific you think we could improve upon to earn a perfect score next time, please don't hesitate to let us know. Your input helps us strive for excellence and ensures that we continue to meet the expectations of our valued guests.We hope to have the pleasure of welcoming you back in the future for another great stay.Best regards,Jacem BlahDeputy Manager

6/10 Okay

Ji

Stayed 1 night in Jan 2024
Response from JBlah on Feb 9, 2024
Dear Ji,Thank you for taking the time to share your feedback with us. We appreciate your honest rating and insights into your recent experience at our hotel.We strive to provide every guest with a memorable stay, and we regret if we fell short of your expectations during your visit. Your feedback is invaluable to us as it helps us identify areas where we can improve and enhance our services.Please know that we take your comments seriously, and we will work diligently to address any concerns you may have raised to ensure that future stays exceed your expectations.Thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,Jacem BlahDeputy Manager

10/10 Excellent

Ya Ching

Stayed 7 nights in Dec 2023
Response from JBlah on Dec 29, 2023
Dear Ya Ching,Thank you so much for your wonderful 5/5 rating! We truly appreciate your positive feedback. It was a pleasure having you as our guest, and we're delighted to know that you had a great experience with us.If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to share. We're always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you back in the future. If there's anything you need in the meantime, please don't hesitate to reach out.Warm regards,Jacem BlahDeputy Manager

10/10 Excellent

Saskia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Design Sorbonne for 10 days during our stay in Paris, we were able to walk everywhere from this location including the Eiffel Tower with some good walking shoes. Everything we needed was just around the corner. The staff were all lovely and very helpful, would recommend getting the breakfast buffet in the morning to start your day. They changed all the locks for every room halfway through our stay which could have been an inconvenience but the friendly and accomodating reception staff navigated the situation very well. Special shout out to the bar Le Duc (which is rolling distance from the hotel) and its owner soso, and if your looking for a perfect French meal the La Petite Périgourdine restaurant is just around the corner. We have a fantastic time here and would recommend it to everyone looking for somewhere central in Paris.
Stayed 10 nights in Dec 2023
Response from JBlah on Dec 26, 2023
Dear Saskia,Thank you for choosing Hotel Design Sorbonne for your 10-day stay in Paris. We are delighted to hear that our central location allowed you to explore the city conveniently, and we appreciate your recommendation for comfortable walking shoes.It's wonderful to know that everything you needed was within reach, and we're thrilled to hear about your positive interactions with our lovely and helpful staff. We are glad that you enjoyed our breakfast buffet to kickstart your day.We apologize for any inconvenience caused by the lock replacement, but we're pleased to hear that our reception staff handled the situation well. We will pass along your special shout-out to Le Duc and its owner, Soso. Additionally, your recommendation for La Petite Périgourdine is much appreciated.We're truly grateful for your recommendation and are thrilled to have contributed to a fantastic time during your stay. We look forward to welcoming you again in the future.Best regards,Jacem BlahDeputy Manager

6/10 Okay

Chee Kin

Travelled with family
Disliked: Amenities, property conditions & facilities
Lack basics - no tooth brush, tooth paste, mineral water top, kettle,
Stayed 4 nights in Dec 2023
Response from JBlah on Dec 26, 2023
Dear Chee Kin,Thank you for sharing your feedback with us. We appreciate your input regarding the absence of certain amenities. Please note that toothbrushes, toothpaste, mineral water, and a kettle are available free of charge upon request. Our team is more than happy to assist in providing these items to ensure a more comfortable stay.If there is anything else we can do to enhance your experience, please do not hesitate to let us know. We value your suggestions and look forward to the opportunity to serve you better in the future.Best regards,Jacem BlahDeputy Manager

10/10 Excellent

RICHARD A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from JBlah on Dec 26, 2023
Dear Mr. Richard A,Thank you so much for taking the time to rate us with a perfect score of 5/5. Your positive feedback means a lot to us, and we are thrilled to know that you had a wonderful experience during your stay. We truly appreciate your support, and we hope to have the pleasure of welcoming you back in the future.If there's anything specific you loved about your stay or if there are areas where we can further improve, please feel free to share your thoughts. We are committed to providing exceptional service, and your feedback is invaluable in achieving that goal.Once again, thank you for choosing us, and we look forward to hosting you again.Best regards,Jacem BlahDeputy Manager

10/10 Excellent

RICHARD

Stayed 1 night in Dec 2023
Response from JBlah on Dec 26, 2023
Dear Mr. Richard,Thank you so much for taking the time to rate us with a perfect score of 5/5. Your positive feedback means a lot to us, and we are thrilled to know that you had a wonderful experience during your stay. We truly appreciate your support, and we hope to have the pleasure of welcoming you back in the future.If there's anything specific you loved about your stay or if there are areas where we can further improve, please feel free to share your thoughts. We are committed to providing exceptional service, and your feedback is invaluable in achieving that goal.Once again, thank you for choosing us, and we look forward to hosting you again.Best regards,Jacem BlahDeputy Manager

10/10 Excellent

Christopher John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just came back from a lovely few days staying at this hotel. Lovely hotel in a very convenient area within walking distance from numerous places like Notre Dam. Super staff who were all approachable, friendly and helpful and lovely breakfasts. Hope to stay there the next time we visit Paris
Response from JBlah on Dec 12, 2023
Dear Mr. John,Thank you for your kind reviewWe are delighted to hear that you had a wonderful stay at the hotel!It sounds like you enjoyed the convenient location, friendly and helpful staff, and delightful breakfasts. Staying within walking distance from places like Notre Dame must have added to the overall experience. It's great to know you had such a positive experience, and we look forward to welcoming you back the next time you visit Paris. If you have any specific highlights or memories you'd like to share, we'd love to hear more about your stay!Warm regards,Jacem BlahDeputy Manager

10/10 Excellent

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fantastic place to stay with family and friends.
Stayed 1 night in Dec 2023
Response from JBlah on Dec 12, 2023
Dear Mr. Richard,We thank you so much for your kind words! We're delighted to hear that you had a fantastic experience staying with us. It was our pleasure to host you and your family and friends. We hope to welcome you back soon for another wonderful stay.Warm regards,Jacem BlahDeputy Manager

10/10 Excellent

JACKELINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant stay. Very small rooms but everything was great and front desk people very friendly and helpful.
Stayed 4 nights in Dec 2023
Response from JBlah on Dec 12, 2023
Dear Mrs. Jackeline,We appreciate your feedback.We're glad to hear that you had a pleasant stay with us. While we take note of your comment about the room size, we're delighted that everything else met your expectations. Our front desk team works hard to ensure a friendly and helpful experience for our guests. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Thank you for choosing Hotel Design SorbonneWarm regards,Jacem BlahDeputy Manager

4/10 Poor

Betty

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Smell of mold or mildew in bathroom. Room cold
Stayed 4 nights in Nov 2023
Response from JBlah on Dec 5, 2023
Dear Betty,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay, including the smell of mold or mildew in the bathroom and the room being cold.Ensuring a comfortable and pleasant stay for our guests is our top priority. We will immediately address the issues you mentioned, including a thorough inspection of the bathroom and an assessment of the heating system in the room.Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a much-improved experience in the future.Warm regards,Jacem BlahDeputy Manager

8/10 Good

Stephen

Travelled with partner
Liked: Staff & service, amenities
Excellent location to explore Paris by foot and local transport.
Stayed 4 nights in Oct 2023
Response from JBlah on Nov 3, 2023
Dear Steven,We greatly appreciate your positive feedback about our hotel's excellent location, which allows our guests to explore Paris conveniently by foot and using local transportation. It's wonderful to know that you had a great experience during your stay.Thank you for choosing our hotel, and we hope to welcome you back in the future.Best regards,Jacem BlahDeputy Manager

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great location. Rooms were very clean. Staff were friendly.
Stayed 3 nights in Oct 2023
Response from JBlah on Oct 31, 2023
Dear Mr. Roger,Thank you for sharing your feedback about your recent stay at Hotel Design Sorbonne. We're thrilled to hear you enjoyed our great location, clean rooms, and friendly staff. Your satisfaction means a lot to us, and we can't wait to welcome you back in the future.Best regards,Jacem BlahDeputy Manager

10/10 Excellent

Martha, Longview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third hotel we have stayed in on that block. We love the area, but this hotel select property has been our favorite.
Stayed 5 nights in Oct 2023
Response from JBlah on Oct 28, 2023
Dear Martha,Thank you so much for your kind words and for choosing to stay with us at [Hotel Select Property]! We're absolutely delighted to hear that we have become your favorite hotel in the area.Our team works diligently to provide the best possible experience for our guests, and it's incredibly rewarding to know that our efforts have made a positive impact on your stay. We take great pride in offering a comfortable and memorable experience to all our guests.Should you plan to visit us again in the future, please don't hesitate to reach out. We'll be thrilled to welcome you back and ensure that your next stay is just as enjoyable as the previous ones.Once again, thank you for your kind words, and we look forward to having you as our guest again in the future.Warm regards,Jacem BlahDeputy Manager

4/10 Poor

Cono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from JBlah on Nov 2, 2023
Dear Cono,Thank you for your feedback. We appreciate your input, and we're always striving to improve. If you have any specific suggestions or concerns, please feel free to share them with us. Your input helps us enhance our services for all our guests.Best regards,Jacem BlahDeputy Manager

8/10 Good

Kia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cute, quaint rooms, big for Europe. Friendly staff. Beware if you have the hotel call a taxi, the taxi will charge 11.90 euro plus base fare just to pick you up. Staff did not seem very knowledgeable of the area with advise, but they did let me use the breakfast area for an important call and were very friendly. Great area, short walk to lots of cafes and shopping.
Stayed 7 nights in Sep 2023
Response from JBlah on Oct 14, 2023
Dear Kia,Thank you very much for taking the time to share your feedback about your recent stay at our hotel. We greatly appreciate your comments, as they help us continually improve our services.We're delighted to hear that you found our rooms cute and quaint, and we're glad you appreciated the spaciousness, especially considering the typical room sizes in Europe. It's wonderful to know that you found our staff to be friendly and accommodating.Regarding the taxi service, we apologize for any inconvenience you experienced. We'll certainly look into this matter to ensure a smoother experience for our guests in the future. We're also sorry to hear that you felt our staff's knowledge of the area was lacking; we'll make sure to provide more comprehensive information to our team.On a positive note, we're pleased that you were able to use our breakfast area for your important call and that you enjoyed the convenience of our location, with plenty of cafes and shopping just a short walk away.Your feedback is invaluable to us, and we'll use it to make the necessary improvements to enhance your future visits. We hope to have the pleasure of welcoming you back to our hotel soon.Warm regards,Jacem BlahDeputy Manager

10/10 Excellent

Lizzett

Stayed 2 nights in Sep 2023
Response from JBlah on Oct 24, 2023
Dear Lizzett,Thank you for taking the time to share your feedback and for your fantastic 5/5 rating. We're delighted to hear that you had such a positive experience with us. Our team works hard to provide the best service possible, and it's great to know that we've met your expectations.If you have any further comments or suggestions, please don't hesitate to reach out. We look forward to welcoming you back in the future.Best regards,Jacem BlahDeputy Manager

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with many hotels in Paris, Hotel Design is on a tiny scale. However, our room was freshly decorated, very clean and comfortable. The staff at the 24/7 front desk were kind, courteous and helpful. We did not partake in the breakfast, but the cafe room was charming and spacious. Overall a lovely stay and perfect home base for exploring the Latin Quarter and all of Paris.
Stayed 5 nights in Sep 2023
Response from JBlah on Sep 30, 2023
Dear Jennifer,Thank you very much for your kind words! We're delighted to hear that you had a pleasant stay at Hotel Design Sorbonne. We take pride in maintaining our rooms to a high standard of cleanliness and comfort, and our dedicated staff are always here to assist you. Although you didn't have breakfast with us, we're pleased to know that you found our cafe room charming. It's great to hear that our hotel served as a perfect home base for your exploration of the Latin Quarter and Paris as a whole. We hope to welcome you back for another enjoyable stay in the future!Best regards,Jacem BlahDeputy Manager

8/10 Good

Kaz

Liked: Cleanliness, staff & service
Historical design, cozy, comfortable bed. Convenient location within walking distance to Notre Dame Cathedral, Pantheon and many other attractions and restaurants. They did provide a complementary bottle of water the first day only. They are charging additional small “City taxes” upon check-in even thought we pre-payed for the Hotel and taxes on Expedia.
Stayed 4 nights in Sep 2023
Response from JBlah on Sep 30, 2023
Dear Kaz,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the historical design and the comfort of our beds during your stay. Our convenient location indeed offers easy access to many popular attractions and dining options in the area.We apologize for any inconvenience you experienced regarding the city taxes. It's important to note that taxes can vary and are sometimes collected separately, even if you've pre-paid for your stay through a third-party booking platform. We understand your concern, and we appreciate your understanding.We hope that despite this, you enjoyed your overall experience with us. Please feel free to reach out if you have any further comments or if there's anything else we can assist you with.Warm regards,Jacem BlahDeputy Manager

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel de la Sorbonne, Paris
Small hotel. 3 stars Convenient location. Near many restaurants and train station. It was very clean and the front desk staff was very helpful and friendly
Stayed 2 nights in Aug 2023
Response from JBlah on Sep 1, 2023
Dear Mrs. Anita,Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found our small hotel convenient, with its 3-star rating. Our location near restaurants and the train station was to your satisfaction, and we're delighted that you found our property to be very clean.Your kind words about our front desk staff being helpful and friendly are much appreciated. Providing excellent service is a top priority for us, and we're glad that our team could enhance your stay.We hope to have the pleasure of welcoming you back in the future, and if there's anything specific you'd like to see improved, please feel free to let us know.Warm regards,Jacem BlahManagement Team

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the attention of the STAFF thank you so much for your help and attention. Best
Stayed 3 nights in Aug 2023
Response from JBlah on Sep 1, 2023
Dear Mr. Juan,We sincerely appreciate your kind words regarding the attention and assistance provided by our staff during your stay. It was our pleasure to assist you, and we're delighted to hear that you had a positive experience with us. Your satisfaction is our priority, and we hope to continue exceeding your expectations in the future.Best regards,Jacem BlahManagement Team

10/10 Excellent

VLADIMIR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very clean and very convenient for dining, museums and shopping!
Stayed 9 nights in Aug 2023
Response from JBlah on Sep 1, 2023
Dear Mr. Vladimir,Thank you so much for your kind words. We're thrilled to hear that you enjoyed our excellent service and found our establishment to be very clean. It's also wonderful to know that you found our location convenient for dining, museums, and shopping. Your feedback is greatly appreciated and serves as motivation for our team to continue providing exceptional experiences for our guests. We hope to have the pleasure of hosting you again in the near future.Warm regards,Jacem BlahManagement Team

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from JBlah on Sep 4, 2023
Dear Mr. Dominique,Thank you so much for choosing to stay at Hotel Design Sorbonne and for taking the time to leave us a 5-star rating! We are truly delighted to hear that you had such a wonderful experience during your stay with us.We look forward to welcoming you back to Hotel Design Sorbonne in the future. Until then, safe travels and thank you once again for your fantastic review!Warm regards,Hotel Design Sorbonne Team

10/10 Excellent

Josephine, Elmhurst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff especially Rebeca and Celine and everyone.small room and bathroom but clean.convenient to transportation and attractions, safe, and lots of restaurants.
Response from JBlah on Sep 1, 2023
Dear Mrs. Josephine,Thank you for your kind words regarding your recent stay with us. We're pleased to hear that you found our staff, particularly Rebeca and Celine, to be very nice and helpful. We take pride in providing excellent service.It's great to know that you appreciated the cleanliness of our rooms and bathrooms. Our convenient location, close to transportation and attractions, as well as the safety of the area, is something we value greatly.We're also glad you had access to a variety of restaurants nearby. Your feedback is important to us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Jacem BlahManagement Team

4/10 Poor

James A

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Please remember to check what VIP expedia gives you ! Its 3 stars only, but I had to ask for the room to be cleaned as its not overly up to a 3 star standard of cleaning, I would have to give it a 1 star, cobwebs, dust and shower all dirty on arriva, check shower and taps onceyouarriveboth where brokenand got fixed, they where good enough by giving us a kettle, k.We had personal letters from family to head to our next stop Israel, once we arrived and check or bags letters have beetaken, and money, please leave nothing in your room at any time.tea,coffee and two paper cups! No milk.
Stayed 5 nights in Jul 2023
Response from JBlah on Sep 1, 2023
Dear Mr. James,Thank you for sharing your feedback with us. We deeply regret that your recent stay did not meet your expectations, and we sincerely apologize for any inconveniences you experienced.Your comments about the cleanliness of the room and the issues with the shower have been noted, and we are addressing these matters with our housekeeping team to ensure that such oversights are not repeated in the future.We are also sorry to hear about the missing personal letters and money. We take such matters very seriously and will investigate this thoroughly to prevent any recurrence. It's important to remember to secure valuables when traveling.Regarding the amenities in your room, we appreciate your feedback and will certainly consider it as we strive to improve our offerings.Please accept our apologies once again for the shortcomings you encountered during your stay. We value your input as it helps us enhance our services. If your travels bring you back to our area, we hope you'll consider giving us another opportunity to provide you with a more satisfactory experience.Warm regards,Jacem BlahManagement Team

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Fantastic location in the Lstin Quarter near everything. Clean and quiet, front desk staffed 24:7, leave your key when you go out. Building was being renovated when we stayed, so my perception of the overall space may be off. Room we had was clean, neat snd TINY, which is expected in Paris, buy this one was really tiny. Comfy bed, enough room for our clothes, and a functional bathroom. We had a couple of minor issues with service- one day a vacuum cleaner was lreft directly in front of our door in a narrow hallway for 18 hours until we told the front desk. More worrisome, we asked one of the desk clerks to order a cab for the airport, he said he would, but didn't. Not a language issue as my partner speaks perfect French. We discovered the error in time, so all went fine in the end. Alll in all good value for the price we paid in that area. We would stay there again.
Stayed 3 nights in Jul 2023
Response from Jacem Blah on Aug 24, 2023
Dear Matthew,Thank you for taking the time to share your detailed review of your stay at Hotel Design Sorbonne in Paris. It's great to hear that the hotel's location in the Latin Quarter was a highlight for you, offering easy access to everything the area has to offer.We appreciate your understanding about the ongoing renovations that might have influenced your perception of the overall space. It's good to know that despite the renovation, your room was clean and provided the essentials for a comfortable stay, including a comfy bed and functional bathroom.We apologize for the minor issues you encountered with service during your stay. Leaving a vacuum cleaner in the hallway for an extended period and the miscommunication about ordering a cab are not the standards we aim to uphold. We're glad to hear that these issues were eventually resolved and didn't significantly impact your overall experience.Your understanding about the compact size of the room is noted. Indeed, space constraints can be quite common in Parisian hotels. We're pleased that despite the size, the room met your basic needs and provided a comfortable stay.It's wonderful to read that you found the hotel to be a good value for the price you paid, considering the prime location and the amenities provided. We're delighted to know that you would consider staying with us again, and we look forward to the opportunity to host you once more and provide an even more seamless experience. Your feedback is valuable as it helps us continuously improve our services.Best regards,The Management team

10/10 Excellent

Induja, Brampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location in proximity to a lot of tourist places; front desk staff are very friendly and helpful; neighbourhood is quiet and safe
Stayed 9 nights in Jul 2023
Response from Jacem Blah on Sep 5, 2023
Dear Induja,Thank you for your feedback! We're delighted to hear that you found our location convenient for visiting various tourist attractions. Our front desk team takes pride in being friendly and helpful, and we're pleased to know they made your stay enjoyable. Our peaceful and safe neighborhood adds to the overall experience. We hope to welcome you back soon!Best regards,

6/10 Okay

Bertrand

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not a good value given the state of the facility
Stayed 4 nights in Jun 2023
Response from Jacem Blah on Aug 24, 2023
Dear Mr. Bertrand,Thank you for sharing your thoughts on your experience at Hotel Design Sorbonne in Paris. We appreciate your feedback and take your concerns seriously. We apologize that you felt the value of your stay did not meet your expectations in relation to the condition of the facility. We are continuously working to improve and maintain our property to provide a comfortable and enjoyable experience for our guests.If you have any specific feedback about the aspects of the facility that you found lacking, we would greatly appreciate your insights as it can help us identify areas for enhancement. We want every guest to feel that their stay offers good value for the price they pay. Your feedback is invaluable in our ongoing efforts to improve and ensure a positive experience for all our guests.We hope that you had the chance to enjoy other aspects of your stay in Paris, and we appreciate your time in providing this review. If your travels bring you back to the area, we would welcome the opportunity to provide you with an improved experience that aligns more closely with your expectations.Best regards,The Management team

10/10 Excellent

Jean

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptionally accommodating. We had a problem when we arrived and they fully addressed it. Personnel were incredibly pleasant to work with.
Stayed 3 nights in Jun 2023
Response from Jacem Blah on Aug 24, 2023
Dear Jean,I'm delighted to hear that you had such a positive experience with the staff at Hotel Design Sorbonne in Paris. It's wonderful to know that their level of accommodation and responsiveness exceeded your expectations. It's clear that their commitment to addressing any issues and ensuring your comfort made a significant impact on your stay. Their pleasant demeanor and willingness to assist must have truly enhanced your overall experience. Thank you for taking the time to share your feedback, and I hope you had a memorable and enjoyable stay at the hotel. Should your travels bring you back to Paris, I'm sure the Hotel Design Sorbonne will be delighted to welcome you once again.Best regards,The management team

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 3 nights in June with my partner. Short bed but was comfy. Reception staff were all very polite and helpful. Extremely small room and shower - didn't have room to have both our suitcases out, so ended up having to place the chair in the small cupboard and stacking one suitcase ontop the other. I knew that small rooms were to be expected in Paris, but it was smaller than I expected. Close to the train station, restaurants and cafes. Crazy small elevator, don't expect to fit more than one person and a suitcase in it. Overall, we had a comfortable stay :)
Stayed 3 nights in Jun 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean lovely hotel in great area. Always remember Paris hotels are small rooms. But this had recent upgrades and a nice (small) modern bathroom.
Stayed 3 nights in May 2023
Response from msoto on Jun 13, 2023
Thank you for taking the time to send us a messageBest regardsMelissa Soto Deputy Manager

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is small but cozy and well decorated. Recreates the parisian atmosphere. Very well located, metro and bus station are close.The employees are friendly.helpful,and speak fluently english and spanish. We want to give special recognition to Raoul and George at the front desk,they are excellent. Thank Hotel Design Sorbone for a pleasant stay.
Stayed 6 nights in May 2023
Response from msoto on Jun 13, 2023
Thank you for taking the time to send us a messageWe will let them know to Raoul and George! Best regardsMelissa Soto Deputy Manager

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but it was clean and the staff was nice and friendly location was great
Response from msoto on Jun 13, 2023
Dear Erick, Thank you for taking the time to send us a messageBest regardsMelissa Soto Deputy Manager

8/10 Good

Irwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 8 nights in May 2023
Response from msoto on Jun 13, 2023
Dear Irwin, Thank you for taking the time to send us a messageBest regardsMelissa Soto Deputy Manager

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2023

8/10 Good

Caryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Anita

Stayed 2 nights in Feb 2023

10/10 Excellent

Heather

Stayed 5 nights in Feb 2023

10/10 Excellent

Mark, Edinburgh

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the location as with all paris,hotels rooms are smaller than normal. Bathroom small butyou adapt
Stayed 3 nights in Feb 2023

10/10 Excellent

David, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for nearly a week in January 2023. The staff were very nice, professional, and courteous. I had made a mistake in my initial booking and we were so grateful that they accommodated us by allowing us to move rooms with a modest increase in price. Their location cannot be beaten. Pantheon within view, Notre Dame up the road, Shakespeare and Company close by too. Lovely place to stay and we look forward to returning soon.
Stayed 6 nights in Jan 2023

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Front Desk Services. Thank You.

8/10 Good

Shachaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very friendly and helpful. The location is great and close to many things. The room was a bit small but cosy.

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect. And the staff was incredibly professional.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very well situated for restaurants and historical sites. Walking distance to everywhere. Rooms were small but clean and adequate - the basics. Like that hotel was green conscious. Hotel staff - especially Rebeca, Raul and Nourma were really helpful trying to get me my suitcase that was left in Madrid delivered. All very nice, great attitude.