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Reviews of Hotel Ohm by HappyCulture

3 out of 5
Hotel Ohm by HappyCulture
11 Rue Claude Terrasse, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 266 reviews" "
Rating 8 - Good. 90 out of 266 reviews" "
Rating 6 - Okay. 40 out of 266 reviews" "
Rating 4 - Poor. 14 out of 266 reviews" "
Rating 2 - Terrible. 10 out of 266 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Manuel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff and good price location to visit paris the firts time
Stayed 3 nights in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Salim on Jan 20, 2024
Bonjour Samantha, nous sommes ravis d'apprendre que vous avez apprécié votre séjour à l'hôtel OHM. Votre satisfaction est ce qui compte le plus pour nous et votre commentaire encourageant renforce notre engagement à maintenir un niveau de service élevé. Nous serions ravis de vous accueillir à nouveau dans notre établissement. Salim

8/10 Good

Kirill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool
Everything was perfect , but location was far from everything, 1 hour walk to Tour Eiffel. Taxi 12$. Rooms and hotel super tiny, elevator can fit only 1 person ). Service was perfect, fancy coffee machine in the lobby. And the coolest thing was a projector in the room ( instead of the TV set) .
Stayed 2 nights in Dec 2023
Response from Salim on Jan 4, 2024
Bonjour Kirill, Je vous remercie pour votre gentil retour d’expérience, nous sommes ravis d'apprendre que vous avez apprécié votre séjour à l'hôtel OHM. Votre satisfaction est ce qui compte le plus pour nous et votre commentaire encourageant renforce notre engagement à maintenir un qualité de service élevée. Nous serions ravis de vous accueillir de nouveau au sein de notre établissement. Salim

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the location was perfect for access to tennis courts including Roland Garros. There are grocery stores and restaurants very close. There is a bus stop close by and metro stop about a ten minute walk. The staff was very friendly and helpful. We did not get the breakfast offered, but there was free coffee in the lobby for all guests. Our room was very small... but it was ok because we were only sleeping there- no real need for a large room. But the shower was very small- we're both pretty thin so we could manage- but a larger person might struggle. There is no furniture to put clothes in, so you are living out of your suitcase. And finally, the elevator is tiny lol- fine if you know the other people in the elevator- a little close if you don't. But overall I recommend the hotel- I would probably stay there again.
Stayed 5 nights in Jul 2023
Response from Karim réceptionniste on Aug 5, 2023
Thank you so much for your kind feedback on your stay with us. I hope to have the pleasure of welcoming you again for a new Parisian escapade. I wish you a very nice day. Yours sincerely.

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cute hotel in the 16th.
My son and I were in Paris for the French Open. The hotel is an easy 15-20 minute walk to Roland Garros, so the location was perfect. The staff were extremely friendly and helpful and the rooms were very clean. The only that wasn’t perfect was the room size which was a bit tight for two people.
Stayed 6 nights in May 2023
Response from Rafik.b - Deputy Director on Jun 4, 2023
Dear Suzanne,Thank you for taking the time to write us this wonderful feedback following your recent stay! We were delighted to welcome you and it is with great pleasure that we read your comment. See you soon,

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, friendly hotel that's reasonably priced. I will be back!
Stayed 1 night in May 2023
Response from karim on May 14, 2023
Good evening; thank you for taking the time to leave us such a good comment. We will be happy to welcome you very soon;Good for you.The reception team.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unsure when booking because I was looking at hotels and reviews for months. I knew I wanted somewhere affordable but clean and in a nice area! THIS IS IT! The staff was amazing I had a question about train tickets he walked me outside to the corner to give me directions they were so attentive! Being I was solo traveling safety was #1 I felt very secure where I was staying! The hallway lights only come on when the see movement which can seem a little odd and make the hallways dark but thats all! THE LOCATION EVERYTHING you can walk to every thing, see the tip of the Eiffel tower when walking don the street, and even if you dont know how to navigate the city well there are so many places to eat, shop, & the bus and train is right there! I would definitely book again! The rooms are small so don’t except anything big but that is normal for Europe! If you want clean, convenient, and affordable this is the place. I can not comment on breakfast because I ate out everyday but it looked nice! My ONLY issue not sure its a issue but because the rooms are small the walls are thin so you have to be mindful of your noise level is all! But if you plan on being out most of the day no problem. I would book again! My honest review (Room 305)
Response from Nada - Executive Assistant on Jan 25, 2023
Hello, Thank you for taking the time to write us this wonderful feedback following your recent stay! We were delighted to welcome you and it is with great pleasure that we read your comment. See you soon,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Avoid this hotel! They leave your room doors open!
Terrible & unorganised! I would warn guests staying in this hotel against staying! Despite the really good reviews from other guests! I recently stayed in the Ohm by HappyCulture expecting the service and hotel to be safe however, a terrible mishap with the cleaners who cleaned our room left the room open & unlocked with our belongings inside! We came back to find our Door open! This should NEVER happen in a hotel & is very careless. When I reported it that same evening and the next morning the receptionist team did not do anything to make the situation better & I never expect this service from a hotel! I don’t recommend staying here as the staff don’t care, and also it seems to me like this type of behaviour is normalised by leaving doors open as the staff did not assist us with anything to resolve the situation!
Stayed 3 nights in Nov 2022

4/10 Poor

Martin

Travelled with family
Disliked: Cleanliness, staff & service
OHM from HELL.
Services is really and sadly bad. Made 2 rooms reservation for the family. Found out that the 2 rooms were not together but on different levels. Room was all wed due to someone had left the exterior window open. Cafeteria it's too small and you have to comeback to your room and wait, maybe next time you come down may be lucky to find a spot. They closed the Cafeteria too early regardless of you had pay for your breakfast ahead of time. There is not a refund. Place has no parking at all. Only parking available that they send you to parks, cost 47.00€
Stayed 2 nights in Aug 2022

6/10 Okay

Olga

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Rafik B Adjoint de Direction on Jul 30, 2022
Nous vous remercions chaleureusement pour vos gentils mots. Nous espérons vous revoir très bientôt au Ohm ! Bien à vous,

8/10 Good

leith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022
Response from Rafik - Adjoint de direction on Jul 8, 2022
Cher Leith, Je vous remercie d'avoir pris le temps de laisser votre avis sur notre hôtel. J'espère avoir le plaisir de vous recevoir une prochaine fois. Bien à vous, Rafik - Adjoint de direction

6/10 Okay

Hilary

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Jerzy, STATE COLLEGE

Liked: Cleanliness, staff & service, property conditions & facilities
staff, convenience, breakfast
Stayed 4 nights in May 2022
Response from Souâd on Jun 13, 2022
Dear Jerzy, Thank you so much for your kind feedback on your stay with us. I hope to have the pleasure of welcoming you again for a new Parisian escapade. Best regards, Souâd - Manager

8/10 Good

Thierry, North bay village

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Srinivasa Rao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was neat and clean
Stayed 2 nights in Apr 2022
Response from Souâd on Apr 25, 2022
Dear Srinivasa, Thank you so much for your kind feedback on your stay with us. I hope to have the pleasure of welcoming you again for a new Parisian escapade. I wish you a very nice day. Yours sincerely, Souâd B - Manager

6/10 Okay

Eric

Stayed 2 nights in Apr 2022
Response from Souad on Apr 25, 2022
Cher Eric, Je vous remercie d'avoir pris le temps de laisser votre avis sur notre hôtel. J'espère avoir le plaisir de vous recevoir une prochaine fois. Bien à vous, Souâd – Directrice

8/10 Good

MELANI

Stayed 3 nights in Mar 2022
Response from Souâd on Apr 4, 2022
Chère Mélanie, Nous vous remercions chaleureusement pour vos gentils mots. Nous espérons vous revoir très bientôt au Ohm ! Bien à vous, Souâd – Directrice

8/10 Good

Eric

Stayed 1 night in Mar 2022
Response from Souâd on Apr 4, 2022
Cher Eric, Nous vous remercions chaleureusement pour vos gentils mots. Nous espérons vous revoir très bientôt au Ohm ! Bien à vous, Souâd – Directrice

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Aug 2020
Response from Souâd.B - Directrice on Sep 2, 2020
Dear guest, Thank you for sharing your opinion on your experience at the Ohm by Happyculture hotel. I will not fail to communicate your positive comments to all our staff. I look forward to welcoming you soon for a new stay in Paris. Yours sincerely,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, nice welcoming
Stayed 2 nights in Aug 2020
Response from Souâd.B - Directrice on Sep 2, 2020
Dear guest, Thank you for sharing your opinion on your experience at the Ohm by Happyculture hotel. I will not fail to communicate your positive comments to all our staff. I look forward to welcoming you soon for a new stay in Paris. Yours sincerely,

8/10 Good

John

Stayed 4 nights in Aug 2020
Response from Souâd.B - Directrice on Sep 2, 2020
Dear John, Thank you for sharing your opinion on your experience at the Ohm by Happyculture hotel. I will not fail to communicate your positive comments to all our staff. I look forward to welcoming you soon for a new stay in Paris. Yours sincerely,

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, away from the center of Paris.
A nice hotel, a little away from the center but easy to get to on the metro. I had a single room, small but not pokey, and comfortable. The air conditioning worked and was easy to use. Very welcome as it was very hot and humid in Paris while I was there. There was a coffee machine in the room but no coffee (possibly because of covid-related restrictions). This didn't really bother me and there was also a coffee machine in reception if I'd wanted that. The wifi worked fine, no problems. Would recommend.
Stayed 1 night in Aug 2020
Response from Marie - Assistant Manager on Aug 21, 2020
Dear Solange, I thank you for writing this pleasant feed back. Your satisfaction and comfort are our priority. I am pleased to see that you had a great experience at the Ohm hotel by Happyculture. We would be delighted to welcome you again for a new stay. Kind regards. Marie - Assistant Manager.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated everything, starting from the dirty elevator to the dark corridors, the unstable lighting in the room, the torn bottom sheet, the noise that was emanating from the safe, the broken the telephone, the dysfunctional shower, .... This hotel deserves 0 stars. Expedia’s advertising was nothing short of misrepresentation.
Stayed 1 night in Feb 2020

6/10 Okay

Rehab

Travelled with family
Stayed 1 night in Jan 2020
Response from Souad on Jan 27, 2020
Dear guest, Thank you for this comment. We apologize for any inconvenience. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
GM
Worst customer experience I ever had. Appalling service. Not sure more clients will be coming to the hotel with the unacceptable attitude and service provided by the front desk personell currently working at the hotel. I made a 6-night booking reservation through www.hotels.com with breakfast included at Hôtel Ohm by HappyCulture so that my partner and me spend new year in Paris. At arrival at the hotel 29th December we were informed that no room was available according to our reservation and we had to be downgraded (no compensation provided) for one night and move to a different room the next day. We had no choice but to accept the only option provided. The next morning we were informed by the front desk that no more rooms were available and we couldn't move for the remaining 5 nights. Again we had to bite our tongue and accept the situation. On New year's Day we left the hotel later than normal (approximately at 13:00) and requested the front desk to make sure our room is cleaned and got confirmation that it will be done. After coming back to the hotel late in the evening we were surprised to see that our room wasn't cleaned. We informed the front desk and we only got excuses why it wasn't clean with no apologies, solutions nor compensation for this incident. The next day we talked to the same receptionist who confirmed the room would be cleaned on the 1st Jan. We got only excuses why it wasn't done. Not the expected apology or answer. Finally, we had to
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Dec 2019
Response from Souâd on Jan 7, 2020
Hello sir, Thank you very much for your feedback on your stay. Do not hesitate to tell us how to improve. I remain at your disposal for any additional requests. Kindest regards, Souâd - Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free tea/coffee in foyer and friendly staff
Stayed 1 night in Dec 2019
Response from Souâd on Dec 14, 2019
Dear guest, Thank you for your feedback. I am glad you spent a nice time with us. I will share your compliments with the whole staff. I am sure they will be happy to learn they could contribute to the success of your stay. I hope to have the pleasure to welcome you back. Best regards, Souâd BOUHASSANE - MANAGER

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free tea coffee station and friendly helpful staff
Stayed 1 night in Dec 2019
Response from Souâd on Dec 13, 2019
Dear guest, Thank you for your outstanding rating on your recent stay at the Ohm Hotel by happyculture. As we are interested in delivering an up-to-date first class product and service to our guests we are gladly taking your feedback into account and are hoping to welcoming you back soon. Kind regards, Souâd BOUHASSANE - Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Souâd on Nov 26, 2019
Dear guest, Thank you for your feedback. I am glad you enjoyed your stay with us. Hope to see you again soon! Best regards, Souâd BOUHASSANE- MANAGER

8/10 Good

Alisa

Stayed 8 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Comfortable rooms. Good location.
Stayed 2 nights in May 2019
Response from Souâd BOUHASSANE - Manager on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 1 night in Apr 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 2 nights in May 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 2 nights in May 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 2 nights in May 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 2 nights in Jun 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 1 night in Jul 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 2 nights in Jul 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 2 nights in Jul 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 1 night in Jul 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 2 nights in Aug 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 2 nights in Sep 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 1 night in Sep 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms.
Stayed 2 nights in Sep 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Not very large but comfortable rooms..
Stayed 1 night in Sep 2019
Response from Souâd on Oct 3, 2019
Dear guest, Thank you so much for your nice comment and to mentionned our staff and the great location. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manager

4/10 Poor

Verified traveller

Stayed 5 nights in Sep 2019
Response from Souâd on Oct 28, 2019
Dear guest, Thank you for this comment. We apologize for any inconvenience. We hope to welcome you again. Best regards, Souâd BOUHASSANE - Manage

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from Souâd BOUHASSANE - Manager on Sep 26, 2019
Dear guest, Thank you for this beautiful comment. Hope to see you again in our hotel. Kind regards, Souâd BOUHASSANE - Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from souad on Aug 8, 2019
Cher Client, Un grand merci pour ce très bon retour sur notre hôtel. Au plaisir de vous accueillir de nouveau. Bien cordialement, Souâd - Directrice