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Reviews of Aparthotel Adagio Access Paris Porte de Charenton

Aparthotel Adagio Access Paris Porte de Charenton
203 rue de Paris, Charenton-le-Pont, Val-de-Marne

Reviews

7.6

Good

Rating 10 - Excellent. 225 out of 1075 reviews" "
Rating 8 - Good. 514 out of 1075 reviews" "
Rating 6 - Okay. 220 out of 1075 reviews" "
Rating 4 - Poor. 77 out of 1075 reviews" "
Rating 2 - Terrible. 39 out of 1075 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Seheon

Stayed 5 nights in Oct 2023

4/10 Poor

Kristan

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Mourad

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Comfortable stay
Comfortable stay for family in a quiet residential area
Stayed 3 nights in Jun 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2023

10/10 Excellent

chantal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I have been staying at this hotel for the last past 7 years and I love it.
Stayed 11 nights in May 2023

10/10 Excellent

Erin

Stayed 1 night in Sep 2022

4/10 Poor

Yashir

Travelled with family
Disliked: Cleanliness, room comfort
Avoid if you are a family booking
Booked pretty last minute so many hotel prices escalated out of budget and had to settle for this hotel. Staff are pretty good but the hotel gave a slightly dilapidated feeling. Hallways and carpets looked poorly maintained, small insects (like fruitflies) were in our room kitchennette. The AC was not working and it was blue skies, high humidity 35 degree plus days outside. Our one year old baby suffered and struggled and did not sleep. I think we survived two days out of despearation and had we had the opportunity, we would have left much earlier.
Stayed 2 nights in Jul 2022

8/10 Good

Maria del Carmen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good in relation to price
Stayed 2 nights in Jul 2022

10/10 Excellent

Benjamin

Stayed 2 nights in May 2022

10/10 Excellent

Sahar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ok hotel with great location next to train station. Friendly staff. Cleaning in room is good.
Stayed 2 nights in Apr 2022

8/10 Good

Courtney

Travelled with family and small children
Liked: Cleanliness, amenities
Quiet space outside Paris proper, but easy to get to the Metro and around Paris.
Stayed 4 nights in Apr 2022

6/10 Okay

Mario

Business traveller
I like Adagio, but the carpets and condition of the kitchen are not good, the kitchen dint work at all. Also, the shower was damaged. So maintenance is really required at this property
Stayed 3 nights in Mar 2022

10/10 Excellent

ted

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family stayed there four nights. The room is big and convenient with stove, fridge and microwave. The location is five minutes away from Metro and bus stops. Front desks guys are friendly and helpful. After long international trip, they let us to check in before noon, so that we can take break for different time zones. Thank you! We highly recommend this hotel!!
Stayed 3 nights in Dec 2021

4/10 Poor

Brian Steven

Travelled with family
Gave us a hard time when we asked for toilet paper or extra towels. Keep in mind we stayed a week and opted out to have someone clean our room,( Bc covid) I never said at a place that they gave me a hard time for toilet paper. Would not recommend plus too far away from everything
Stayed 6 nights in Oct 2021

10/10 Excellent

WILLIAM T

Business traveller
Liked: Cleanliness, room comfort
Short good stay
Comfortable, clean.apartments, very interesting location. Even though the building is next to an extremely busy highway, one does not hear the except when both interior and external windows are open. Public transport is very nearby..
Stayed 1 night in Oct 2021

6/10 Okay

Marinette

Travelled with family
Liked: Cleanliness
Average
It's a basic Apart hotel with all amenities in hand. But no air conditioning. We have the view of the cemetery from our windows and you don't expect that.
Stayed 5 nights in Aug 2020
Response from Laurent V - General Manager on Aug 24, 2020
Dear Guest, Thank you for taking the time to write to us. Guest satisfaction is our priority, but it seems that we did not quite make the mark on this occasion. Not all apartments face the same direction so we cannot guarantee the same view to all our guests. Upon your next reservation, do not hesitate to specify your requirements to our team, who will do their best to accommodate you. In the hope of welcoming you again, Sincerely,

6/10 Okay

Verified traveller

Stayed 5 nights in Jul 2019
Response from Laurent V – General Manager on Mar 15, 2020
Cher Client, Afin de mieux vous satisfaire à l'avenir, n’hésitez pas une prochaine fois, à nous indiquer ce que nous aurions pu améliorer pour rendre votre séjour plus agréable. Cordialement

8/10 Good

Kyle

Stayed 5 nights in Oct 2019

4/10 Poor

JP

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Cigarette smell everywhere. Room didn't have anything to clean it.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access from the Metro or Commercial drivers (taxi or Uber). Kitchenette was outfitted with cooking equipment and plates, etc. great artisan bakery for breads & party 1block away.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
My best Paris experience. English speaking friendly staff, comfortable room in a nice neighborhood. Far from most Paris attractions but there isn't any place you can't go from here if you do not mind 2 20-minute subway trips. Neighborhood is upscale and feels safe. Off of a major intercity route, very easy to reach without getting too much into Paris traffic.
Stayed 2 nights in Apr 2019

8/10 Good

Yousif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Apartment
The appartment is great. With good amenities however the shower didnt have a curtain and water went everywhere. Location is good and close from metro and shops. Will stay there again.
Stayed 11 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall we had a good stay! The hotel staff was extremely accommodating to a scheduling mishap that we had which our group appreciated. The only downfall of this hotel was that the overall condition of the room could have been better - hole in the bedroom door and many ants in the room. The location of the hotel was not the greatest either; walking back at night would encounter many people on the street who lived in their vehicle. For the price, this hotel was perfect for a friends getaway on a tight budget.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Metro stops and train access; short walk to grocery stores and restaurants, quiet and picturesque residential area, near large park/forest.
Stayed 11 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel is a little run down and older but good for a few nights
Stayed 4 nights in Oct 2016

6/10 Okay

Glenn

Liked: Cleanliness, staff & service
Disliked: Room comfort
Budget accommodation in Paris
The was a nice welcome treat of free cookies and juice at registration. The apartments are within walking distance of the Metro which made the somewhat remote location bearable. They only clean the room a couple of times a week but we were informed of this on check in. Main complaint was the miniscule size of everything including the room and shower. The shower was so small I could barely fit in but it all suited our purposes for a few nights in Paris at an affordable price.
Stayed 4 nights in Oct 2018
Response from Laurent V – General Manager on Oct 17, 2018
Dear Guest, Thank you for taking the time to give us your opinion Rest assured that we will do everything we can to meet your expectations and to provide you with quality service. Kind regards

8/10 Good

Adarsh

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
OK
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Hotel located within easy walking distance of metro, cafés, and markets.
Stayed 6 nights in Sep 2018

10/10 Excellent

Milikais, Addis Ababa, ethiopia

Liked: Cleanliness, property conditions & facilities, room comfort
It is a nice apartment but you should clean the guests house daily
Stayed 4 nights in Sep 2018

2/10 Terrible

Dan, New york

Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience
bad, bad, bad this has been my worst hotel experience, hotel has no ac, it was extremely hot and uncomfortable, the room was very small, as a result my wife broke her toe on the hotel table and had to go to an urgent care facility. this hotel should be closed down for major renovation to install central ac, or unit ac in each room, to replace the carpet both in rooms and in hallways, they should have room service every day or at least every three days. most of the customers that were there had complains about the condition of the hotel. The hotel did not live up to its name, people there were not at ease. The hotel makes the country looks very bad. Hotel management and owners should have a serious review of how they are meeting the needs of clients.
Stayed 13 nights in Jul 2018
Response from Garance F. on Aug 16, 2018
Thank you for taking the time to write to us. My team and I wish to sincerely apologise for the inconveniences encountered. Our aparthotel doesn’t air conditioning but fans are at your disposal at the reception. Concerning the carpet it's a priority focus and we are currently under carpet shampooing operation. We would like to apologise once again for the inconvenience and would be honoured to meet you on a future stay at the Adagio Paris Porte de Charenton. Best regards,

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, room comfort
The host at the desk were very nice and helpful but I had a problem with the shower, the water wasn’t going down and I have to beg for someone to come over and fixed, the a/c wasn’t good enough
Stayed 7 nights in Jul 2018
Response from Laurent V -General Manager on Jul 31, 2018
Dear Guest, Thank you for taking the time to give us feedback on your stay. We hope that this isolated incident will not unduly impact your overall impression of our aparthotel, and would love to have you stay with us again. Kind regards

8/10 Good

SALOMON

Liked: Cleanliness, staff & service
Disliked: Room comfort
Extremely hot room
Room was extremely hot. The room does not have air conditioner nor a fan. Hard to stay and even sleep because of the heat. A small fan would've done the difference.
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and comfy! Close to the metro, people are nice. Restaurants around, overall it was great!
Stayed 6 nights in Jul 2018

8/10 Good

Joanna, Chicago

Liked: Cleanliness, staff & service
Studio apartment close to public transportation
Let me say that your comfort at this hotel depends on the weather, especially if you come from the U.S. or other countries where you are used to air conditioning. We stayed 4nights. The hotel is a studio apartment building hotel which is great b/c you have a small kitchen. We loved that because we bought water, wine, beer and iced tea at the local grocery store and kept it cool. We also bought some groceries to have snacks and easy meals in the room. For us it’s convenient and the price was a lot more appealing than staying in the center of Paris, but some might prefer to pay the price for the location. The staff was very nice and accommodating. The problem we had is that it was very hot in Paris, high 80s to mid 90s Fahrenheit and sunny. The room was just so hot. I understand it’s europe and AC is not common, but there just wasn’t any relief. The regular ventilation was very weak and opening the window doesn’t help when it’s so hot. I approached the staff about it and they offered to move us to a different room where I could open the window more (a room facing the quiet courtyard instead of the highway). I took them up on it and at night would open the window for a little fresh air. It wasn’t their fault but they tried to make us comfortable in my opinion. I appreciate that. I would say this hotel is a great place to stay if you want to save a little money, don’t mind a short train ride to the attractions and want a little kitchen. Most places there don’t have AC anyway.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Clean and practical room. Comfortable and quiet residential neighbourhood. Near a metro , I have a better understanding of how parisians live in their city
Stayed 7 nights in May 2018

6/10 Okay

Mackenzie, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful and the room was nice. They gave my husband and I 2 double beds, which we had to push together. Throughout the night they would start parting and I almost fell through the crack a couple times. Our coffee maker and microwave were broken as well. When we told them about the coffee maker they let us get coffee in the breakfast room in the mornings for free. Overall we were satisfied with the room, I would recommend calling ahead and confirming a room with a full bed.
Stayed 8 nights in May 2018
Response from Laurent V – General Manager on Jun 28, 2018
Dear Guest, Thank you for taking the time to share your opinion about your stay in our Rental Apartment. My staff and I appreciated your comments, which will encourage us to keep up our efforts to serve our guests and live up to their expectations. We hope to see you again very soon at an Adagio aparthotel. Kind regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff but the last 3 days too much noise until 1:00 PM. Always the same thing
Stayed 6 nights in Mar 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great amenities for the price
I was only in Paris for a two day visit, but the apartment had all the amenities that you would need for a longer stay. Check-in was very quick and simple, and the staff were all friendly throughout. The location was very good, in a nice, quiet neighbourhood, but not too far out from the city, plus there was a Metro station just a few minutes walk away. There was also a small shopping centre about five mins along the road. Being able to make your own meals in the apartment made a big difference to the normal cost of staying in a popular tourist destination like Paris, which would be a big plus to budget-conscious travellers. The only minor criticism I would have was on the physical condition of the apartment. Although it was clean and had all the facilities you could need, there was some evidence of grime and dirty marks on some of the walls. Personally, I was not bothered by this, and it didn't detract from my stay in any way, but I know that some travellers might have more of an issue with it. Apart from that, a great location at a good price, and would definitely stay here again.
Stayed 2 nights in Mar 2018

8/10 Good

S, DFW

Liked: Cleanliness, staff & service, room comfort
Good location, great staff
PROS: Location is convenient to 2 METRO stops and a rail/tram station. Close to highway, but very quiet. Across from huge park and zoo. Staff was wonderful, good English speakers, so polite and helpful. A few blocks from several restaurants, a market, a laundry, etc. Room very spacious, good for 4 with separate bedroom, futon bed and bedding for a pallet. Mini-kitchen with fridge, microwave, all plates, etc. Separate WC and bathroom with lots of hot water. Quiet halls. Soft drinks and some snacks available in the lobby. CONS: Paper thin walls in suite, little privacy when someone using toilet or shower. Tub has super tall sides and was hard for me to get in and out with my bad knees and was slippery. Room has seen much better days, walls are dirty, paint chipped and dirty, 2 really bad flea-market paintings on the walls. Carpet a little sticky (wear socks or slippers). No cleaning in rooms until you leave. Take a cab from CDG. Faster and probably cheaper than METRO which would require at least 2 train changes with luggage. Overall, very nice stay and recommended. Hotel needs some TLC and updating, but I would happily stay there again. Good for families, larger rooms than some hotels.
Stayed 5 nights in Mar 2018

10/10 Excellent

Barry, West Midlands UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value apartment
The apartment (studio) was clean and tidy with good basic facilities that would enable you to cook for yourself if you did not wish to go out to eat. The location was good for getting about on the Metro and Tram.
Stayed 2 nights in Feb 2018

6/10 Okay

taibou

Disliked: Staff & service
all right
Room did not have iron. Room did not have toiletteries either: no body lotion, no toothpaste. I asked the front desk about toiletteries, she said they'll bring them to the room, but they never did
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Generally A Good Place
Good location, close to subway, shops and restaurants. The reception desk is open and staffed 24 hours and they were all excellent. They were very helpful with recommendations and for which trains to take, etc. The place was fairly clean, but the carpet could use a shampoo. The bathroom was clean. The room was quiet and the bed comfortable. I would say the biggest problem I had was the WiFi was terrible. I could not even get on several times. The staff were sympathetic, but ultimately couldn't do anything about it. There is a coffee shop a few doors down that has free WiFi.
Stayed 4 nights in Oct 2017

6/10 Okay

Susanna

Liked: Room comfort
Disliked: Cleanliness
The room was really not clean. Shower was nic and new and the kitchen was really sufficient for making a snack and cup of coffee. Staff not the most friendliest
Stayed 1 night in Oct 2017

6/10 Okay

Bertrand, Brossard

Liked: Cleanliness, staff & service, room comfort
Does exactly what it should do for the price
Does exactly what it should do for the price. Near public transportation.
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

Martin, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation in Paris
Hotel provide very convenient access to Paris metro and tram. Our stay in the hotel and in Paris as a whole a very pleasant one.
Stayed 6 nights in Sep 2017

8/10 Good

Maria, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
Welcoming staff, helpful, friendly. When we arrived we were treated by smiling staff, we were given some fruit juice. We needed extra bath towels and they were brought up straight away. Staff willing to give information on the area around the hotel.
Stayed 1 night in Aug 2017

10/10 Excellent

Divid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2017