Ratings based on 1,108 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Quesnel BC

Bahamas Yes! Atlantis No!!!

Posted 25-Mar-2015
BAHAMAS YES! ATLANTIS NO!!! Atlantis Resort, Paradise Island, Bahamas- Beach Tower Hotel. March 12-21 2015. Please note this review is only for the Atlantis Resort!!! The Bahamas were beautiful and I would love to go back. Let me start by saying I am a fairly well seasoned traveller. This is not the rantings of a first timer that did not have her dreams and expectations met. Upon our arrival on the 12th at around noon we were told no rooms were ready, check in is at 3pm. This I understand and was prepared for, I had told my two daughters (11 & 15) to have their bathing suits on and pack a beach blanket. We made use of the beach until 3pm when I packed up ready to head to our room. Our room still was not ready, they said another 15 minutes. Ok, we could sit in the lobby for that long. We were told 15-20 minutes every time I asked up until almost 6pm that night!!! Wet and cold with no luggage!!! There was no apology for this. After finally getting into our room we found something to eat then went to make use of the pool around 7:30pm only to find that the entire resort shuts down outside at 7pm. Pools, water slides, even the beaches. The lights are shut off on the pathways and lagoons so you can't even look at the marine life. Around our third day there was a power outage over most of the island. I also understand that this was not something within the resorts control so I did not complain but it lasted for more than two days. Lobbies, elevators (when they were working) a
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Paradise

Posted 19-Mar-2015
This hotel is something else like no where I have ever stayed before! The only thing I would say it's just so expensive and you can only pay on your room key so it's hard to keep track of your spending.. Also a 15% gratuity + 7% tax is added to everything even if you just want a bottle of water from the beach bar.. Truly magical hotel and fantastic experience!!
3 out of 5
by A verified travellerfrom fort Worth TX

The room

Posted 18-Mar-2015
The mattress on the bed was worn out and extremely uncomfortable, we both would wind up in the center sink hole. The electricity was out for 2 days, no air conditioning in the room obviously for those 2 days.
3 out of 5
Recommended
for Families
by A verified travellerfrom Maine

Nice facility - fair rooms

Posted 17-Mar-2015
Pros: There is a lot to do. Wonderful staff in all areas. Beautiful setting. We didn't have small/young children but there is so much for families
Cons: Price - cleanliness of rooms - updating rooms
Location: It was a beautiful location -- nice beach and well-maintained pools. We did the Taste of Nassau food tour and it was great.
Overall we had a wonderful vacation. But for the price (and the outrageous activity fee) we thought the rooms should be more up-to-date and our room could be well served by a serious deep-cleaning. There's lots to do - but it is very pricey -- They even charged me an additional $50 per night because our 18-year old daughter was staying in the double room with us.
5 out of 5
Recommended
for Couples
by A verified traveller

close to beach, casino.marina,starbucks,pool,lazy

Posted 13-Mar-2015
Pros: price,clean, 5 star
Cons: no
Location: atlantis ehat else to say!!!
awesome the best it was atlantis check out their website best place ever
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boston, MA

Best vacation ever.

Posted 13-Mar-2015
This hotel is heaven on earth! My boyfriend and I went just the two of us, and we had the time of our lives! There are a lot of families there because there is so much for kids to do, but there are just as many activities for adults to do! Everything is very expensive, but the memories and relaxation and sun are all worth it!
3 out of 5
Recommended
for Everyone
by A verified traveller

unnecesserily expensive...

Posted 13-Mar-2015
very expensive!!! no food no breakfast not even a glass of water included over $350 a night..are you kidding me..
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel right on the beach

Posted 10-Mar-2015
The beach tower is right on the beach. This is our 2nd time staying there and we will go back again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom baltimore

beach tower atlantis room

Posted 5-Mar-2015
Pros: view and resturants
Cons: see experience above
loose toilet seat and paper holder - food way overpriced and everything has 7.5% tax and 15% tip fee weather you get good service or bad.. But you cannot beat the view weather and waterpark just spot on
4 out of 5
Recommended
for Families
by A verified travellerfrom Newark, Delaware

Memorable vacation

Posted 1-Mar-2015
Pros: choices of restaurants and large variety of pools/slides for kids
Cons: microwaves in hotel rooms and beach enlargement
Location: loved the location and plenty of things to do on the property.
Loved the Atlantis and all it offers to families. We stayed at the Atlantis 12 yrs ago and the one thing that's changed drastically is the beach. Much shorter and not flat. Maybe some beach replenishment is needed for the amount of guests that visit every year.