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Reviews of Econo Lodge Panama City

2 out of 5
Econo Lodge Panama City
4411 W Highway 98, Panama City, FL

Reviews

6.2
Rating 10 - Excellent. 68 out of 388 reviews" "
Rating 8 - Good. 100 out of 388 reviews" "
Rating 6 - Okay. 73 out of 388 reviews" "
Rating 4 - Poor. 67 out of 388 reviews" "
Rating 2 - Terrible. 80 out of 388 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Robert, West Hartford

Liked: Staff & service
The hotel was OK. Check-in was quick and efficient. The desk person was friendly and helpful. My room was on the second floor, the only one on an interior hallway - so my window just looked out on the hallway. The room is large and rather dark. It seemed well-cleaned, although the tub/shower was not the best (mold on the inside of the clear plastic shower control, nasty drain opening), and the corners of the tile floor hadn't had a lot of attention. Some exterior surfaces (specifically, the steps to the second floor) were rather dark and dirty. The included breakfast was quite skimpy (coffee, juice, some muffins and bagels).
Stayed 1 night in Apr 2024

2/10 Terrible

kristal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I bought a fan because I wouldn’t dare turn on the nasty ac system. I had to clean and disinfect the room myself it smelled terrible. I barely let housekeeping come in cause they prop the door open and bugs get in I stayed for 2 weeks and the second week I found a dead mouse inside my brand new fan after housekeeping cleaned. I left and only got the money back for one week instead of my whole stay. The manager was very unprofessional kept making it seem like I was the problem knowing damn well her place is gross. I took the dead mouse to her in the fan asked for reimbursement for my fan and she denied it and told me I was something else. Save your money! Not worth it at all. It’s noisy at all times of the day. There was a homeless man sleeping next to the vending machines. Really adds character to their vibe!
Stayed 7 nights in Mar 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The older lady (probably owner or manager) was rude everytime I spoke with het
Response from Prakash on Dec 30, 2023
Hello Christopher,Can you please tell us about your experience in detail ...We Need to know why someone being rude to you. We are sorry for your experience .Thank You for your feedback.

6/10 Okay

Brad

Business traveller
Liked: Staff & service, room comfort
It served it's purpose. Bed was comfortable
Stayed 2 nights in Oct 2023
Response from Jagu on Oct 30, 2023
Hello Brad, thank you for taking some time out of your day to leave us your feedback. We will pass this along to our team.

6/10 Okay

Cristiane, Orlando

Travelled with partner
Liked: Cleanliness
overall a good simple hotel to stay. no roaches was definitely a good thing compared to others that had them.
Stayed 2 nights in Aug 2023

8/10 Good

Brent

Stayed 1 night in Jul 2023

10/10 Excellent

Darnia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

William

Travelled with group
Liked: Staff & service, property conditions & facilities
Nice place not far from pier park
Stayed 1 night in May 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only negative thing that I can say about my stay was a car alarm that kept going off. This cannot be controlled by the hotel since they couldn't hear where they were. Rooms very clean. Staff extremely nice. Would stay there again.
Stayed 1 night in Nov 2022

6/10 Okay

Jimmie

Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There was a drunk guy hanging out front making females uncomfortable. The staff brushed it off as nothing. The room smelled like mildew and the lady at the front was rude.
Stayed 1 night in Oct 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pay a little more and go elsewhere
The room was super smokey. Shower knob fell off and won’t stay on. It’s gross. Table lamps were rusted. A/C did not work but fortunately our friend with us was able to fix and make it work. Noisy…man it was noisy throughout the night.
Stayed 1 night in Sep 2022

6/10 Okay

Lizzy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff accused us of smoking in room when she clearly saw us outside that morning smoking.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room, very comfortable bed
Stayed 1 night in Sep 2022

10/10 Excellent

Christopher, Streator

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can only say the customer service here was outstanding. I thought I had lost my keys to my car, but the staff here helped me search, checked their standard CCTV and sure enough, I found them after a very long, stressful search. I can only say how fortunate there are nice people like this. The customer service was second to none.
Stayed 2 nights in Sep 2022

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old and poorly maintained.Desk clerk came immediately to clean up a pile of dirt on floor between door and bed...? Broken vacuum sweeper Fridge froze even soft drinks. Sink fauced squirted water sideways from base to flood counter
Stayed 2 nights in Aug 2022

4/10 Poor

Leroy

Travelled with family
Disliked: Cleanliness
Bathrom smelled bad of mold, therfore the room smelled of mold. Floors were not cleaned/swept. Bed sheets were dingy and looked as though they were slept on already. Noisy. Other patrons talking Spanish outside my room at 3 am. for an hour. No coffee in the morning at the desk during breakfast hours.
Stayed 2 nights in Aug 2022
Response from General Manager on Aug 19, 2022
We are so sorry you had a bad experience. Thank you for taking the time to write us some feedback and bringing this to our attention. We haven't had other guests bring this up to us so we will definitely take a look at this and have a meeting with our housekeepers. Upon checking your reservation notes it looks like you did not bring up any concerns to the front desk clerks during your stay or at checkout. If you would've mentioned this to the front desk clerk, we would have been able to assist in making your stay more enjoyable. We have breakfast in the lobby every morning from 6:30 am to 9:30am. If for some reason we were out, the desk clerk on duty would've made more. Some days we go through coffee faster than normal and the desk clerks may not have realized we were out when you walked in. Whenever there are issues always let the desk clerk know. They would've made some more for you. Again, we are sorry you have a unenjoyable experience and we hope you give us another chance in the future.

6/10 Okay

Javier

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Kyken

Travelled with family
Liked: Room comfort
Be prepared to pay $25 cash deposit
I wish they would state clearly that there is a $25.00 deposit. The site says there’s a $50 deposit but only during the month of February to April. It does say to be prepared to pay a deposit for incidentals but it’s misleading. It looks like the deposit is the one between February and April when in actuality there is a $25 deposit all the time. I just want other people to be prepared to put $25 in cash down because it’s not stated clearly anywhere
Stayed 1 night in Jul 2022
Response from General Manager on Aug 19, 2022
Thank you for bringing this to our attention. We will take a look at this and make to fix it on here!

6/10 Okay

Chris

Stayed 1 night in Jun 2022

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribel hotel! Booked and paid, got there got our room key, went to the room and someone was already in there! They gave our room to someone and then didnt have another one for us!
Stayed 2 nights in Jun 2022

2/10 Terrible

Olando

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything about that possibility it was dirty crack pipe was all over the place
Stayed 2 nights in Jun 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was really good. Wish I could of stayed longer.
Stayed 1 night in Jun 2022

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Kelly

Business traveller
Only stayed one night and was comfortable. The hotel could use some updates. For the price and location I would stay again
Stayed 1 night in May 2022

6/10 Okay

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hadashort butnice stayat this hotel. Whati didnotice was the cleaniness and the cleaning staff were Super Super nice. We would definately use them again.
Stayed 1 night in May 2022

4/10 Poor

Veronica

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the spot where I was going.
Stayed 2 nights in Apr 2022

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a friendly area but hotel could of been cleaner
Stayed 4 nights in Apr 2022

2/10 Terrible

Reginald

Stayed 2 nights in Apr 2022

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for short quick busoness trip
Stayed 2 nights in Apr 2022

6/10 Okay

Stephen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean but old with chipped paint/tiles/flooring. Stench in the room eased once the air conditioner was turned on but an overall a musty smell remained. Staff was friendly but there was a language barrier. Breakfast area was minimal and dirty. Luckily the items were prepackaged but we chose not to eat there. Would not stay there again.
Stayed 1 night in Apr 2022

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

2/10 Terrible

Kody

Stayed 1 night in Mar 2022

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

carl

Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated/Neglected
Room was very outdated and needed attention to sink handle and both electrical outlet no cover and unusable
Stayed 2 nights in Mar 2022

2/10 Terrible

Raven

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Nothing to much
Stayed 3 nights in Mar 2022

6/10 Okay

Krysta

Disliked: Staff & service
Just needed to sleep and wake up and move to our other vacation rental the next morning. It served it’s purpose. The staff was rude during our check in process. It’s an older rental and a little run down but decently clean. Could be worse could be better. I would stay again for 1 night.
Stayed 1 night in Mar 2022

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baby surgry
Nice rooms. Bed great and over all god
Stayed 1 night in Mar 2022

10/10 Excellent

Kira

Business traveller
Liked: Staff & service, property conditions & facilities
Friendly service. Room was nice but the sheets and blankets had burn holes in them.
Stayed 1 night in Mar 2022

6/10 Okay

James

Travelled with family
Disliked: Property conditions & facilities, room comfort
Less than expected
First room a/c was broken. Also spotted a roach. Beds were very hard and uncomfortable.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
While staying the refrigerator wasn’t working in my room. The water was barely getting hot. The tub was rusted and the employees were rude. Other than that the parking was okay. I would not be staying there again.
Stayed 2 nights in Feb 2022

6/10 Okay

Ronnie

Stayed 4 nights in Feb 2022

10/10 Excellent

Ingrid L.

Stayed 1 night in Feb 2022

8/10 Good

Brittanee

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

David

Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no comment
Stayed 1 night in Oct 2021

4/10 Poor

Marcus

Disliked: Staff & service, property conditions & facilities
The toilet didn’t work properly,when u run water in the sink the water took a while to go down.dirty mattress,furniture tables scratched up,needs painting on the inside,Tv needs to be upgraded.It was like cracked out motel.Room 223
Stayed 2 nights in Sep 2021

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At checkout I was made to wait 25 minutes for return of my twenty five dollar deposit that this motel charges for any possible damages. This was the manager who could not have cared less how long I waited.
Stayed 1 night in Sep 2021