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Shadow Mountain Resort
3.5 star property

Resort with 5 spa tubs, walk to El Paseo Shopping District

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Shadow Mountain Resort

Photo gallery for Shadow Mountain Resort

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Studio, Kitchen
Daily cooked-to-order breakfast for a fee
Reception
Studio, Kitchen | Bathroom

Overview of Shadow Mountain Resort

8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

45750 San Luis Rey Ave, Palm Desert, CA, 92260
  • Popular LocationEl Paseo Shopping District5 min walk
  • Popular LocationPiero's PizzaVino7 min walk
  • Popular LocationWilma and Frieda's Cafe7 min walk
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)88 min drive
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Room options

Villa, 2 Bedrooms, 2 Kings, Fireplace, Kitchen

cleanliness

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Rollaway/extra beds
2 bedrooms
Cribs/infant beds
  • 1400 sq ft
  • Sleeps 4
  • 2 King Beds

Condo, 2 Bedrooms, 1King, 1 Queen, Sofabed, Kitchen

cleanliness

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Private bathroom
  • 1100 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 1 Bedroom, 1 King with Sofabed, Kitchen

cleanliness

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 900 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Sofabed, Kitchenette

cleanliness

Highlights

Balcony or patio
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Palm Desert

Located in Palm Desert, Shadow Mountain Resort is next to a golf course. Indian Wells Golf Course and Empire Polo Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Living Desert Zoo and Gardens and Palm Desert Aquatic Center. Looking to enjoy an event or a game while in town? See what's going on at Indian Wells Tennis Garden. Spend some time exploring the area's activities, including golfing.

What's nearby

  • El Paseo Shopping District - 5 min walk
  • The Gardens on El Paseo - 8 min walk
  • Living Desert Zoo and Gardens - 3 min drive
  • McCallum Theatre - 3 min drive
  • Palm Desert Aquatic Center - 4 min drive

Getting around

  • Palm Springs Station - 25 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 89 min drive

Restaurants

  • The Real Italian Deli - 14 min walk
  • Jamba - 12 min walk
  • California Fish Grill - 10 min walk
  • Blaze Pizza - 13 min walk
  • Luna Grill Palm Desert - 11 min walk

About this property

Shadow Mountain Resort

Resort near El Paseo Shopping District
Located close to McCallum Theatre and Living Desert Zoo and Gardens, Shadow Mountain Resort provides 18 holes of golf, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the 5 hot tubs. The onsite bistro, Delish Bistro + Bar, features pool views and brunch. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tennis courts, and express check-out
  • A front-desk safe, meeting rooms, and barbecue grills
  • Guest reviews give top marks for the first-rate property condition
Room features
All 125 rooms have comforts such as air conditioning, in addition to amenities like free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 40-inch flat-screen TVs with premium channels and DVD players
  • Balconies or patios, kitchens, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM–1:00 PM for a fee: USD 12–20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Delish Bistro + Bar

Things to do

  • 18 holes of golf
  • 5 spa tubs
  • Gym
  • Outdoor pool
  • Sauna
  • Tennis
  • Tennis lessons

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 7 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 2 to September 30:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12–20 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 8 AM to 10 PM

Property is also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Frequently asked questions

Does Shadow Mountain Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

Is Shadow Mountain Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shadow Mountain Resort?

Self parking is free at this property.

What time is check-in at Shadow Mountain Resort?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Shadow Mountain Resort?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shadow Mountain Resort located?

Situated in Palm Desert, this golf resort is within 2 mi (3 km) of El Paseo Shopping District, Living Desert Zoo and Gardens, and McCallum Theatre. Palm Desert Aquatic Center and Indian Wells Golf Course are also within 6 mi (10 km).

Shadow Mountain Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 382 out of 747 reviews" "
Rating 8 - Good. 234 out of 747 reviews" "
Rating 6 - Okay. 71 out of 747 reviews" "
Rating 4 - Poor. 36 out of 747 reviews" "
Rating 2 - Terrible. 24 out of 747 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great for tennis enthusiasts. We booked for BNP first week...lots of tennis action here. Book well in advance to avoid disappointment. Affordable option with tennis.
Stayed 4 nights in Mar 2024

2/10 Terrible

Gina

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was surprised this property was even listed on expedia. The room was so smelly and stinky that I called and complained and they sent me some room spray. It smelled like mold, mildew and smoke. I only booked this room because it had a pull out bed as well and guess what, the pull out bed was broken and didn't even open out. You couldn't even sit on the couch, it smelled so badly. I had to get fresh sheets and put them on the couch to sit on it. Even the little dinette had folded paper stuffed under the leg to keep it steady. When I complained and asked for a different room they said they couldn't change the room since they didn't have any other available, they wouldn't give me a refund because I didn't book directly with them. All in all this place was terrible and definitely overprices, if I had stayed in a motel I would have had a better experience.
Stayed 2 nights in Feb 2024

8/10 Good

Lisa

Beautiful grounds. Great location. Carpet needs cleaning. Unable to use 2 chairs as bolts were loose otherwise nice unit
Stayed 14 nights in Feb 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ernest

Loved the tennis opportunities and other amenities.
Stayed 5 nights in Jan 2024

6/10 Okay

Olga

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star resort, but rather a 3 star hotel. Buildings are old. Pool and jacuzzi need resurfacing Kitchen was outdated: old coffee maker, no dishwasher There was a dead bug inside kitchen counter There is no housekeeping service, no hand-soap, body wash, conditioner or body lotion in the bathroom. Bathroom is very small It would be OK for $ 100 per night, but not for $ 180
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Al

Stayed 2 nights in Nov 2023

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is run down: chipped paint, holes in the ceiling tiles, ancient & noisy A/C unit, dated room decor. The towels are rough & of very poor quality. The toiletries provided are embarrassing: bar of soap & shampoo of Motel 6 caliber. The lighting in the parking lot & throughout the exterior of the property is very dim (making it feel unsafe). There are residents who live there. After midnight on the night of my arrival, there were 2 dogs running around the parking lot barking with the owner chasing them. In the middle of the day, there was a different larger dog (pit bull or pit mix-aggressive looking) was sitting on the grass near the pool-not on a leash & not restrained. The front desk closes I at some point at night, so security personnel checked me in. I interacted with one staff member over the phone & 2 in person-they were all very friendly & helpful. The pictures & description for this "resort" are not consistent with what I experienced during my stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

General hotel information

Reasons to Book
Outdoor Pool & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5