Ratings based on 532 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Whitehorse, Yukon

Give this one a pass

Posted 28-Jan-2015
Pros: Decent location, easy access, quiet.
Cons: Management
Location: Had a great evening meal at Billy Reid's restaurant within easy walking distance.
We stayed one night on our arrival in Palm Springs. It fell short of expectations on several points, each small by itself, but when taken in totality left a poor impression. Unreliable internet, broken light switches, light bulbs burnt out, broken wooden venetian blinds, moldy bread in the breakfast buffet, key cards which didn't work.
3 out of 5
Recommended
for Everyone
by A verified traveller

Very nice staff!

Posted 26-Jan-2015
Cons: Bed too hard. What ever the clicking noise to stop and better drain in tub.
Location: It is close to everything! Loved this!
Staff was great! Hotel room was clean but bed too hard and a very strange clicking noise that went on all night. Tub drain needs to be cleaned ran slow. But the grounds were clean and nice pool area. Great for the price very clean.
3 out of 5
by A verified travellerfrom boston

disappointing

Posted 24-Jan-2015
Cons: update!
the room was old and needed updating! also the beds were horrible! hard as rocks. might i add the tv was very disappointing.
1 out of 5
by A verified travellerfrom pacific northwest

Need Updating

Posted 21-Jan-2015
Pros: The location was great.
Cons: Undate/remodel.
Location: great bar next door that was fun.
We did not have a good experience. Check-in was unpleasant and we had to request to be moved right away, finding out we had been placed in the 'pet room' when we clearly did not have a pet. Furniture needs updating. Towels scratchy and old. I usually am pretty tolerant of rooms and travel often. Nice location but just need a little staff training and some new sheets.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Jan-2015
The bed was super comfy. The grounds were clean. Restaurant's were close by, walking distance.
2 out of 5
by A verified travellerfrom Los Angeles

I wanted to like it but...

Posted 20-Jan-2015
I was impressed by how friendly and thorough the gal at the front desk was while checking in but sadly it went downhill from there. Our room was shabby and in need of a serious overhaul. I have a 10 month old baby and we were uncomfortable letting her crawl on the floor because it was filthy and stained. The bathroom floors were dirty, stained and there was hair from previous guests all over the place. Pillows were lumpy, towels were scratchy and there was a dinosaur of a TV. There were also ants which consistently invaded the bathroom counter. Pool was decent but again old and in need of repair. We were not expecting the Four Seasons but room conditions were a serious problem especially with small kids.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom boston

GOOD PHYSICAL PLANT//POORLY RUN

Posted 10-Jan-2015
Pros: physical plant
Cons: just about everything
Location: not a prime location but not a terrible one
physical plant is basically quite good although location is not prime. very poorly managed however: terrible breakfast, lack of attention to quality control throughout
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Los AngelesHotel is well locatre

Posted 6-Jan-2015
Cons: Furniture could be updated
Location: Hotel is conveniantely located near attractions.
We arrived late and had a problem with the first room, went to the front desk and was given another one.
5 out of 5
Recommended
for Everyone
by A verified traveller

CANT beat the PRICE!! Awesome Stay!!

Posted 3-Jan-2015
Pros: The price is jus Right!!
Cons: more comfortable Beds.
Location: The Hotels Bar-B-cue is just Delicious.
Yes, the rooms are outdated, but very clean. Yes the bed is hard, but it was not a huge problem, especially for the price. The room was very clean and staff is very attentive to ones needs. And they have the Best Barbecue restraint on the premises of the hotel. The food was so Delicious, you wont regret eating there.
4 out of 5
Recommended
for Families
by A verified traveller

Nice clean basic hotel

Posted 1-Jan-2015
Pros: good value
Location: near Tram, dining, bars on Palm Springs Blvd
nice restful stay clean basic room beds are a little hard but OK