Exterior

Reviews of Embassy Suites La Quinta Hotel & Spa

3.5 out of 5
Embassy Suites La Quinta Hotel & Spa
50-777 Santa Rosa Plz, La Quinta, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1006 reviews" "
Rating 8 - Good. 218 out of 1006 reviews" "
Rating 6 - Okay. 57 out of 1006 reviews" "
Rating 4 - Poor. 24 out of 1006 reviews" "
Rating 2 - Terrible. 35 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

JANICE

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our casita was dirty. Needed vacuuming. The furniture was dirty. The couch/bed in the living room was horrible. Felt like it was broken. Uncomfortable to sit in and absolutely could not sleep on. I ended up sleeping on the floor on a foam pad that the staff was kind enough to bring. I spent a lot of money to sleep on the floor. Staff was great!
Stayed 7 nights in Mar 2024
Response from mv on Mar 28, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the breakfast was so pleasant and nice. It was clean and loved the choice of omelette and avocado on toast. The room was comfortable and clean.
Stayed 4 nights in Mar 2024
Response from mv on Mar 28, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Mar 2024
Response from mv on Mar 19, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from mv on Mar 19, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

2/10 Terrible

Colette

Travelled with family
Disliked: Amenities
The AC did not work well. At least they had it set for high temps above 78 during the day. Starting at 8pm it would cool down to 74, but if the door opened to the room the temp would go up. They said it was to keep costs low. Bed was uncomfortable. And there was no plant based ,ilk available so if you are lactose intolerant or plant based you are screwed. Would not stay here again.
Stayed 4 nights in Mar 2024
Response from mv on Mar 19, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash cans and light switches were in odd places
Stayed 2 nights in Feb 2024
Response from mv on Mar 4, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean .
Stayed 3 nights in Feb 2024
Response from MV on Mar 4, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from mv on Mar 4, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Kusum

Stayed 1 night in Feb 2024
Response from mv on Mar 28, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Tod

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2024
Response from mv on Feb 23, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic week stay, super clean, great service, wonderful staff. Excellent breakfast included as well as evening drinks and snacks. Will definitely return.
Stayed 7 nights in Feb 2024
Response from mv on Feb 20, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent hotel, but we were expecting a bit more for our money; welcome to California. There were just some glitchy things like no exhaust fan in the bathroom, outdated telephone in the room (was actually replaced during our stay), no information on dining options in the area or things to do. They did have a scanable qr code for services, etc. but more info in paper form would have been handy.
Stayed 4 nights in Feb 2024
Response from MV on Feb 15, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Robert, Sparks

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a quiet area of LaQinta, with direct access to the are called the village where restaurants and shops are located, this is a well run hotel. Front desk staff is excellent. Restaurant staff was efficient and cordial.
Stayed 12 nights in Jan 2024
Response from Mv on Feb 8, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Manda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and clean and quiet.
Stayed 3 nights in Feb 2024
Response from mv on Feb 8, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Misty Dawn

Stayed 3 nights in Jan 2024
Response from mv on Mar 28, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from MV on Feb 8, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2024
Response from MV on Feb 8, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

6/10 Okay

William

breakfast food not real good eggs cold sausage patties cold greasy
Stayed 3 nights in Jan 2024
Response from mv on Feb 14, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great, room was clean and the breakfast was very good. The only thing I didn't appreciate was the charge for 2 bottles of water upon our arrival. There was no mention of $6 charge / bottle of water. We used the two provided and the next day two more showed up, so we were charged for 4 waters. It was a bit deceiving because when they brought more waters they had a sticker on them that said $6 charge per use. I wish they would have put stickers on the waters on the first day. Another issue was the pool. The staff said the pool was heated to 80 degrees, but it was absolutely freezing. I realize not many people use the pool in the winter, but the water was way too cold for swimming. Overall we had a good stay, I would stay here again.
Stayed 5 nights in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Bernadette

Stayed 4 nights in Dec 2023
Response from mv on Feb 8, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

8/10 Good

Thomas, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Farmer's Market on Sunday!
Stayed 2 nights in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Richard, NAPLES

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub!
Stayed 12 nights in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

4/10 Poor

Juan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Considering when you take shower and need shampoo, you find that bottle was empty. And it was so cold in winter with poor shower spraying warm. Noisy all night with automatic opened fans. Don’t open any water unless you want to pay 6 dollars for one. Think about this night cost 250 dollars per room.
Stayed 1 night in Dec 2023
Response from mv on Feb 14, 2024
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience

10/10 Excellent

Shihui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Nobuhito

Travelled with family
Liked: Amenities, property conditions & facilities
Still new and it is located directly across the street from Old Town.
Stayed 1 night in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Saen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Harley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Al

Stayed 2 nights in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

8/10 Good

Ron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

8/10 Good

Marcia, Yuma

Liked: Amenities
Quiet grounds well kept
Stayed 1 night in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

10/10 Excellent

Christine, Chino

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely property walking distance to several shops enjoyed everything about it.
Stayed 1 night in Dec 2023
Response from mv on Jan 17, 2024
Thank you for taking the time to participate in our valuable survey. We are delighted that you enjoyed your stay with us as well as your feedback. We look forward to welcoming you back to the Embassy Suites La Quinta Hotel & Spa in the near future.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great Breakfast
Stayed 1 night in Nov 2023
Response from MV on Dec 1, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

virginia trejo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
rooms needed upgrade overall it was great
Stayed 4 nights in Nov 2023
Response from MV on Dec 1, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from mv on Nov 21, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like an upmarket hotel but at a reasonable price.
Stayed 3 nights in Nov 2023
Response from mv on Nov 12, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Albert, Redlands

Liked: Cleanliness, staff & service, property conditions & facilities
I'm grateful for Mary who checked us in, she pulled off what we needed! Thank you Mary and also Henry who worked the check in for breakfast area. His smile and friendliness made our breakfast enjoyable and the table server Jasmin and her friendliness also made the morning delightful.
Stayed 1 night in Nov 2023
Response from mv on Nov 12, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every person we encountered was an absolute pleasure - very kind courteous. The room was great. The food was delicious. The hotel is highly recommended
Stayed 1 night in Oct 2023
Response from mv on Oct 23, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, room comfort
A return is definite
Everything was very good concerning our stay. Desk help was excellent and the room was nice as well. Only thing I would say needed attention is the bathroom. There's was obvious wear and tear on the walls and door and hair in the shower. Proximity to Old Town La Quinta was a definite plus, and my wife said her massage was exceptional. Overall a good experience.
Stayed 1 night in Oct 2023
Response from mv on Oct 23, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Danny

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from mv on Oct 21, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
I would have given a property of five but in our room the air conditioner didn't work properly and the sink sprayed water sideways. Also the toilet seat lid was loose. Otherwise it's pretty nice place
Stayed 1 night in Oct 2023
Response from mv on Oct 17, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free happy hour. Great bed
Stayed 1 night in Oct 2023
Response from mv on Oct 17, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from mv on Oct 17, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a rock festival. Felt right at home and well cared for...
Stayed 1 night in Oct 2023
Response from mv on Oct 17, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated or new property within walking distance of Grand Canyon railway station.
Stayed 4 nights in Sep 2023
Response from mv on Oct 11, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Joy

Stayed 1 night in Sep 2023
Response from mv on Oct 17, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from MV on Sep 16, 2023
Thanks for staying with us. We appreciate your feedback!