Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews of Del Marcos Hotel, A Kirkwood Collection Hotel

3 out of 5
Del Marcos Hotel, A Kirkwood Collection Hotel
225 W Baristo Rd, Palm Springs, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 457 out of 602 reviews" "
Rating 8 - Good. 97 out of 602 reviews" "
Rating 6 - Okay. 31 out of 602 reviews" "
Rating 4 - Poor. 12 out of 602 reviews" "
Rating 2 - Terrible. 5 out of 602 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Old fixtures
Stayed 7 nights in Mar 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
Ridiculously high priced for $700/night plus a $40 hotel “resort” fee? Dated bathroom and moldy grout. Yogurt cup and store bought muffins for breakfast. For this price, I’d expect updated bathrooms and, at a minimum, full breakfast and a bottle of Champagne in the room. Motel 6 can do better.

8/10 Good

Deanne, Medford

Liked: Cleanliness, amenities, property conditions & facilities
This property was in a great location! Dinner at the hotel next door was great. Never met or saw any staff so couldn’t rate those interactions. Could use more lighting at night at the entrance and on the stairs.
Stayed 2 nights in Feb 2024

10/10 Excellent

Debbie

Travelled with family
The good: Location is amazing. Walkable to shopping, restaurants, and bars. Beds and pillows very comfortable. Pool area beautiful. The disappointing: booked a higher end room with a Mountain View. Lots of maintenance needed. Bucket under kitchenette sink to catch water leak, gaps in flooring, light fixture needs reattached, hole in bathroom door where towel hook was once attached, etc. Expected better for the money. Also very low service level. No one on property before 7:30 or after 5:30.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay even with the rain! The property is exactly as advertised. Huge room, good kitchen facilities, great heating (we needed it!), amazing pool and very centrally located. Thank you all!
Stayed 3 nights in Feb 2024

10/10 Excellent

Aurelio

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Doris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the character and historical charm. The pool area was lovely and peaceful. The staff was friendly and helpful, especially Mariah! It was close to everywhere we had reservations for etc. Unfortunately, Our room faced the street and there was drag racing going on Friday night. I would definitely stay here again but I would get a room that doesn't face the street.
Stayed 2 nights in Jan 2024

10/10 Excellent

DIEZEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just welcoming quaint and fun from the moment I walked in the door it was positivity
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Amenities
Although it’s an older facility, it is well maintained. It has its charm and is located in a great location. The staff is very helpful and friendly!!
Stayed 2 nights in Jan 2024

4/10 Poor

Monica

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities
We have stayed at the Del Marcos Hotel since 2018. Our last stay was October 2023. The hotel is under new ownership; sadly, it has lost its personable boutique hotel feeling. The staff doesn't appear to be as engaged as they were, room was dirty, the continental breakfast presentation was that from a holiday express. unlike the time the owner would be in the lobby greeting you and offering coffee with personalized ceramic mugs. It made you feel welcomed and special. Definitely worth the value index .. now ..it is just another boutique hotel. People smoking pot in their rooms, music is different. Lobby is unattended until 9:00 a.m. For anyone that had never visited the hotel before the acquisition will never know the difference .. Not sure if we will be going back.

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a free upgrade when my room was not ready!!

4/10 Poor

Stephen

Travelled with family
This place is nothing like it used to be. Too many examples of poor service to list. We will not be back.
Stayed 4 nights in Jan 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, staff & service
We felt this was an overpriced motel. They charge a $39 “resort fee”, I think primarily for the pool because there is not much else. We stayed a night in their “deluxe studio sweet” which had very old kitchen appliances and a bathroom fan that sounded like it was dying whenever it was turned on. It is a decent place to stay, but not for the price
Stayed 1 night in Jan 2024

6/10 Okay

Don

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is excellent. The units are sparcely furnished and the bathrooms are tight. The "resort fee" was a surprise. The staff was very helpful and moved us to a larger unit without an upgrade charge.
Stayed 2 nights in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

10/10 Excellent

Maria Robelle

Stayed 2 nights in Dec 2023

10/10 Excellent

Jarid

Stayed 1 night in Dec 2023

10/10 Excellent

Clifford

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Loved this Place. My wife Booked it again for June. Very clean, Excellent staff. I love that it is nice and Quiet. When you stay at this place you have access to the sister property that is next door. In total you have access to 3 properties that is all beside each other. If I am able to give 10 stars I would. Definitely be back again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hosts my husband and I experienced. We were there on our honeymoon. The staff provided extra accommodations for us. The grounds are meticulously maintained, the decor is tasteful, the furniture is comfortable, the happy hour is interesting and delicious. Thank you Del Marcos for helping make our honeymoon an unforgettable experience.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 2 nights in Dec 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Awesome place
Stayed 1 night in Nov 2023

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Eric

Business traveller, Travelled with partner
Liked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Expected a lot more
The hotel’s midcentury architecture is what drew me there. I arrived at 7pm and the front office was already closed. I had to walk my belongings to the hotel next door to check in. Normally that’s not a big deal, but with luggage, it’s inconvenient. The pool area was great! We enjoyed sitting at a fire pit with a glass of wine. It was fairly quiet and well lit. The room looked nice upon first glance. The drain in the bathroom sink was broken. The bed was uncomfortable. There’s no insulation between the walls and we heard every move our neighbors made. The blinds failed to keep the lights from the pool out of the room. Needless to say, I didn’t sleep. There were mosquitos in the room and I woke up to a bite on my face. This hotel was designed well but not built well and it hasn’t been kept up with. It’s not worth the $135/night we paid, and certainly not worth the $300+ they ask during holidays. Look elsewhere.
Stayed 1 night in Nov 2023

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Besides the fact that the TV didn't work, the "breakfast" is a muffin and coffee AND there was NO HOT WATER, it was fine.
Stayed 1 night in Nov 2023

4/10 Poor

Robert

Stayed 1 night in Nov 2023

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful!
Stayed 1 night in Nov 2023

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Kimberley

Disliked: Staff & service
Not so good
Not sure where to start...the pros, which were few - good location, seperate bedroom. Cons - resort fee for a pool, that's about all you get with this hotel, breakfast was non-existent, one morning they didn't even open until 8:30am (supposed to be 7:30am), don't expect happy hour like they advertise, they don't offer that anymore, the bathroom is tiny with a toilet that rocks because it's not set into the floor and a keaky shower. The tub outside is not private, as there are balconies above you, so you would have to wear your bathing suit in the tub. You can hear the people walking above. The suite has a kitchen but no sink, so you have to use the small sink in the bathroom. I was expecting way more from this hotel based on the reviews. There are way better hotels in the same area for the same price or cheaper that offer more and are nicer. I would not stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Chris

Travelled with partner
Retro hotel. Nice property
Stayed 2 nights in Nov 2023

10/10 Excellent

Makell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place! Book it!
I never leave reviews but I had to this time because this place was great! Rose was awesome, helpful, fun and polite. She made everything so easy. Location is perfect, walking distance to all the shops, bars and restaurants. The bar and fish tacos at the sister location Azucar (steps away) were fantastic! Definitely will be back to stay here!
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My room was so unique and stylish. Right downtown so I didn’t have to drive anywhere. Great price.
Stayed 1 night in Oct 2023

2/10 Terrible

Marlene

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to Palm Springs for a relaxing getaway. There was noise all night causing us not to get any sleep. I requested towels multiple times. Overall not the best experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying, and will only book and stay at Del Marcos. Our room was vintage/ unique. Steps from the pool. 5 min walk to the Main Street. Kitchen with fill size fridge, microwave and large toaster oven. The main reason to stay is Rose. She was an absolute amazing person (Front counter staff). She felt like a friend you’ve always known. Thank you
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location Unique Architecture
The location is great. Walking distance to downtown Palm Springs. The restaurant Azucar close by also has great food. The staff was friendly and the pool very inviting. I will give a heads up to future guests that check in is at 4pm and if you wish to check in early they will charge you a $25 fee on top of the $400+ you are paying a night.
Stayed 1 night in Oct 2023

10/10 Excellent

crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here, our room wasn’t ready when we arrived (after check-in time) but luckily it was happy hour and we were able to get a drink and snacks while we waited. Rose was especially accommodating and the location couldn’t be beat! Close to downtown restaurants and shopping and a fun resort with great pool area. We would definitely stay here again!
Stayed 3 nights in Oct 2023

6/10 Okay

Bruce

Travelled with family
Liked: Staff & service, property conditions & facilities
Great historic mid century modern building. Very friendly staff. Poor room service, no daily cleaning. Very limited offerings for happy hour and continental breakfast.
Stayed 2 nights in Oct 2023
Response from Misty on Oct 22, 2023
Hi Bruce, Thank you for your feedback. We do offer housekeeping service on request. If this was not provided to you after you requested we do apologize. Many guests enjoy our complimentary happy hour and breakfast and other like to indulge in our restaurant Azucar to deliver for breakfast and poolside snacks!

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The beds were lumpy and the bathroom was super small hard to use the toilet. they also had a smart TV that we could not get to work.
Stayed 3 nights in Oct 2023
Response from Misty on Oct 22, 2023
Hi Renee, thank you for your feedback! Del Marcos hotel was built in 1947! Some of the restrooms are on the smaller side. However we do offer many larger rooms which have spacious bathrooms! Please feel free to reach out to us directly if you have any questions about picking the best room for your needs!

10/10 Excellent

Georgetta, Upland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful mid century decor property. I will love coming back to stay.
Stayed 1 night in Oct 2023
Response from Misty on Oct 22, 2023
Thank you so much! We are glad you enjoyed your stay!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
Amazing stay at DMH, would have loved to stay longer but was just passing through for the night. Kind and helpful staff onsite made my arrival and departure stress free. They also have free EV parking and charging available :)
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 22, 2023
Thank you! We are glad to hear that you enjoyed yourself, and hope you get the chance to stay a bit longer with us next time!

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 22, 2023
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 22, 2023
Thank you!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Del Marcos! Beautiful and quiet pool, retro but nice rooms and really convenient location to downtown Palm Springs. Would stay again.
Stayed 3 nights in Oct 2023
Response from Front Desk on Oct 22, 2023
Thank you! We are delighted to hear that you had a wonderful stay with us.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 22, 2023
Thank you!