The hotel itself was gorgeous. It wasnt in the best looking area, about 30 mins from the airport (28 dollar cab) and about 20-30 min walk from palm beach (2.5 miles). Loved our suite and the pools at our hotel. Food wise, dont waste your money on any drinks, bar food/apps, or dinner. Over priced and not worth it. Paod 10 bucks for 6 small wings that were fried in fish grease. As far as breakfast and lunch, they are worth the money and delicious. Night time bartender was dull and boring. Check in staff and the morning server were super cool. The bus shuttle to the beach only goes to pelican, moomba, and eagle beach and only drop off 2xs and pick up 2xs a day. Don't miss the buss or u will have a 25 dollar cab ride home as these beaches are further out.
The Hyatt is a really nice hotel with beautiful facilities. The staff is friendly and do a great job. Loved that they have a starbucks on site.
Pros: beautiful beach. Nice pools and grounds. Walking distance to good restaurants, shops and bars. thr hotel is very nice. Tropical and peaceful at night. Not a party place, which we loved.
Cons: no microwave. Refrigerator is small and full with their drinks. You have to pay $10 a day to have them remove the beverages from the fridge so that you can put your stuff. we didn't like this because we had to spend a lot of money in food and we couldn't buy our snacks /beverages because there was no place to store them.
Overall, a really nice place. If you don't mind spending money in food and don't need a microwave /fridge, then you should go. It's beautiful, clean and their amenities make it a perfect place to relax.
The stay was fabulous, hotel was great, clean and close to everything. The walls seemed paper thin so if you get a room next to a family it could be loud. The palapas are way to close together, they need more of them. Also the people waiting 2 hours prior for a palapa and then not everyone getting one is the sole reason I will not stay at holiday inn next time. Also the hotel is filled with kids, if you don't want screaming kids then do not stay there. If you don't mind families and kids then staying there is fine.
Booked ocean view room. Room was spacious with a great view. Hotel's WIFI is the best I have ever experienced in a property. Very strong signal everywhere, even on the beach and by the pools. Food and beverage are pricey not only at the hotel but everywhere on the island. Friendly staff and overall an excellent property which just changed into a Hilton.
Hotel was comfortable. Friendly staff in a decent location for a reasonable price. Good Internet connection. It is a short 20 minute walk to palm Beach. My only advice is this is NOT the hotel for you if you have a nagging type girlfriend. Trust me. Great for the guys but the walk to the beach is through a dark alley and your girlfriend will make you pay for it.
The question on Palm Beach is this: lounge or live large? There’s a reason the major resorts and clubs are located near these calm waters. The beach is an ideal place to do absolutely nothing, with a cold drink in hand. There’s also swimming, golf, horseback riding, ATV rentals, and plenty of water sports.