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Reviews of Club Paradise

4 out of 5
Club Paradise
Dimakya Island, Coron, Palawan

Reviews

8.6

Excellent

Rating 10 - Excellent. 76 out of 160 reviews" "
Rating 8 - Good. 60 out of 160 reviews" "
Rating 6 - Okay. 14 out of 160 reviews" "
Rating 4 - Poor. 3 out of 160 reviews" "
Rating 2 - Terrible. 7 out of 160 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francis Joseph, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Food and beverage team were excellent.
Stayed 4 nights in Mar 2024
Response from Joegil Magtanggol M. Escobar-Hotel Manager on Apr 10, 2024
Thank you for the kind words. It was a pleasure having you here as our guest. We look forward in welcoming you back soon!Joegil 'Joeg' Magtanggol M. EscobarHotel Manager

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing vacation here at Club Paradise. Nice and spacious room. Comfy beds. Everyday refill of our condiments. Super clean. And most specially, all crews are so nice, polite and helpful. I want to thank Kuya Carding our tour guide who makes our island hopping escapade and snorkeling fun and adventurous. He dives for us to take videos of tortoises and school of jack fish! Look for CARDING for your guide he’s awesome!
Stayed 3 nights in Feb 2024
Response from Joegil Magtanggol M. Escobar-Hotel Manager on Feb 13, 2024
It's heartwarming to know that you had a great time with us here at Dimakya island. Our warm welcome awaits you here.

8/10 Good

Maricar Gom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Joegil Magtanggol M. Escobar-Hotel Manager on Feb 13, 2024
It was a pleasure having you here at Dimakya Island. We hope to welcome you back soon!

8/10 Good

Lisa

Travelled with partner
Beautiful location, very friendly staff.
Stayed 2 nights in Jan 2024
Response from Joegil Magtanggol M. Escobar-Hotel Manager on Feb 13, 2024
Thank you for taking time in posting your short but definitely sweet review of your recent stay.All the best and see you again soon!Joegil 'Joeg' Magtanggol M. EscobarHotel Manager

10/10 Excellent

Ronald Joseph, Everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's paradise! Guides were very kind. Food was amazing! It was my wife and I first time in Palawan. It was something to behold.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Jan 6, 2024
Thank you for taking time in making your review.This means so much to us, We hope to see you again soon! All the best in 2024!Joegil 'Joeg' Magtanggol M. EscobarHotel Manager-Club Paradise Palawan

4/10 Poor

CANSU

Stayed 4 nights in Dec 2023
Response from Joegil Magtanggol M. Escobar on Dec 27, 2023
Thank you for taking time in posting your rating but we would appreciate much if you would let us know for rating the resort as such.We are here to listen. All the best!

10/10 Excellent

Carlo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the best seller for me was the staff hospitality and service
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 15, 2023
Thank you for taking time in posting your review. We appreciate the kind words and we hope to welcome you back soon!Joegil'Joeg'Magtanggol M. EscobarHotel Manager-Club Paradise Palawan

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 16, 2023
Thank you for the perfect score. Our hearts are full and this means a lot to us.See you again soon here at Dimakya Island!Joegil 'Joeg' Magtanggol M. EscobarHotel Manager-Club Paradise Palawan

2/10 Terrible

Leila

Stayed 2 nights in Aug 2023

10/10 Excellent

Sherwin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023
Response from Joegil Magtanggol M. Escobar on Aug 16, 2023
Dear Sherwin,It was a pleasure having you here at Dimakya Island. We look forward in welcoming you back soon!

10/10 Excellent

Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The highlight of our Palawan visit was connecting with the locals. Talk about stellar customer service, we felt our stay was personalized while there. Upon our first meal, we requested for extra water at the restaurant. Since then, our room had extra bottles and each meal was served to ensure we had more than enough to hydrate, not having to make another request for the rest of our four-day stay. My wife and I made sure to leave 10/10 verbal feedback to the resort manager before we left. The manager said that we were treated like family because the staff miss their own families while being away and having to work in the small island. To me, it is the hospitality and respect of the culture. Hats off to Club Paradise and their staff specially Kuya Cards, Peej and Jay-R!
Stayed 3 nights in Mar 2023
Response from Joegil Magtanggol M. Escobar on Apr 18, 2023
Thank you for the warm words to me and my team. It was a pleasure to have you here at Dimakya island.We hope to see you again soon!Joegil' Joeg' Magtanggol M. EscobarHotel Manager-Club Paradise Palawan

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The marine life around the resort is great for diving and snorkelling! We spent most of our time in the water. The food service was extremely slow - which was surprising given that there seemed to be many staff members on the island.
Stayed 5 nights in Mar 2023
Response from Joegil Magtanggol M. Escobar on Apr 18, 2023
Thank you for the honest feedback and we apologize if we have let you down.We look forward in welcoming you back soon!Joegil' Joeg' Magtanggol M. EscobarHotel Manager-Club Paradise Palawan

10/10 Excellent

Joan Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful but needs a lot of cleaning in the surrounding especially in the beach area. Due to his location there is limited activities as it becomes very expensive going on tours in the city.
Stayed 2 nights in Jul 2022

6/10 Okay

Charles

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2022

8/10 Good

Joji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Expensive food, small servings, bland taste
Walking up to Eagle's Point there's plenty of trash. The secret beach has a lot of trash. They don't seem to clean it. Service is often slow especially in the front desk. Our door lock kept beeping - we stayed for 5 nights and it was so annoying to be woken up because of random beeping. At first we thought someone was trying to enter. There is no convenience store to buy chips or soda - you have no choice but to buy food from the one and only resto and mind you it's very expensive, the servings are so small and often the food is very bland. Stock up on chips and snacks in your luggage as you get in to the resort. There were resort staff who were exceptional and one of them is Shawn (f&b manager). Island hopping tour and staff were fantastic too! Unless you feel like splurging on food that is not in any way exceptional, we won't go back and i don't recommend this resort to you.
Stayed 1 night in Dec 2021

8/10 Good

Christopher

Liked: Room comfort
Food super expensive, small servings, bland taste
Walking up to Eagle's Point there's plenty of trash. The secret beach has a lot of trash. They don't seem to clean it. Service is often slow especially in the front desk. Our door lock kept beeping - we stayed for 5 nights and it was so annoying to be woken up because of random beeping. At first we thought someone was trying to enter. There is no convenience store to buy chips or soda - you have no choice but to buy food from the one and only resto and mind you it's very expensive, the servings are so small and often the food is very bland. Stock up on chips and snacks in your luggage as you get in to the resort. There were resort staff who were exceptional and one of them is Shawn (f&b manager). Island hopping tour and staff were fantastic too! Unless you feel like splurging on food that is not in any way exceptional, we won't go back and i don't recommend this resort to you.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs are very accomodating. Nice place and i like the ambiance of the place
Stayed 27 nights in Mar 2021

10/10 Excellent

Zora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning resort - amazing experience
Perfect soft white sand beaches, sunset rooms offer stunning views. Comfortable beds and thoughtful touches like fresh baked local treats. Fun to see the island safari of monitor lizards and birds. Food is good but could use a bit more variety. Exceptional customer service! Warm water in the pool. Great dive resort with helpful staff. Highly recommend!
Stayed 4 nights in Mar 2021

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
Very happy with our stay - island is great! Stayed 2 nights, and really enjoyed the snorkeling around (including turtles and black tip sharks)... island was also not over-crowded, which was great! (bit skeptical with the construction going on, I hope this won't mean too many guests in the future...) Food/drinks were also quite good. Tip: if you can afford, go for the beach bungalow/villa... more unique/interesting than the standard rooms..
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snorkeling is outstanding as well as the staff and the food , would recomand this place to every one who is interested in a few days of paradise....
Stayed 4 nights in Jan 2020

10/10 Excellent

Louis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from CP Operations on Jan 17, 2020
We appreciate your excellent review rating of Club Paradise Palawan. Again, thank you for visiting us and we wish you all the best.

10/10 Excellent

Rowena

Stayed 1 night in Dec 2019

8/10 Good

chen

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from CP Operations on Dec 21, 2019
We appreciate your honest review of Club Paradise Palawan. Again, thank you for visiting us and we wish you all the best.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Loved the seclusion and the beach of the resort. Bed was comfortable and room was clean. Dislikes were 10 power outages, which is unacceptable for safety reasons. Paid a lot of money to be there. Also the tens of thousands of fruit bats that inhabit the island are a nuisance. Constantly screeching, my girlfriend was pooped on by one of them as we walked to dinner. Nice place friendly service but most likely wouldn’t be back unless the power situation was rectified.
Stayed 2 nights in Sep 2019
Response from CP Operations on Sep 18, 2019
We appreciate your effort in making a review of your recent stay with us. Comments like yours impels us to strive us to work for excellence in our service, which all of us would want to achieve. Guests are encouraged to express their sentiments and opinions during their stay so we can turn things around so you will leave the resort with a happy heart. Please accept our apologies if during your stay, you experienced power interruption. We are able to resolve some technical issues with our generator sets and everything is now back to normal. Again, thank you for visiting us and we wish you all the best.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The coral reef around the island was nice and the island had nice beaches. The staff were quite nice and respectful as well. However, there are a few things that could have been better if I had been informed in advance, so here is the information I wish I had known: 1. You are picked up at the airport and driven several miles (30-40 minutes) in the country down rutted clay roads to arrive at concrete step into the outrigger boat. 2. Once you arrive after boat trip (30-40 minutes), the way off the boat is a steep plank into the water (waist deep). There is no dock and no way to get off the boat if you have any physical limitations. 3. All activities/tours required the use of a similar boat, so can be limiting. 4. There is only one resort and one restaurant. The restaurant is opened to the outdoors and at night the mosquitos are horrific - landing in your food and on you even with resistance methods used - so bad we just had dinner delivered to our room every night. 5. There is construction as they are building more units. It was beautiful but not worth the price.
Stayed 5 nights in Jul 2019
Response from CP Operations on Sep 18, 2019
We appreciate your honest reviews about Club Paradise Palawan. Comments like yours impels us to strive us to work for excellence in our service, which all of us would want to achieve. Again, thank you for visiting us and we wish you all the best.

10/10 Excellent

Jehad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from CP Operations on Sep 26, 2019
We appreciate your excellent review rating of Club Paradise Palawan. Again, thank you for visiting us and we wish you all the best.

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lifetime experience at Club Paradise
It was amazing. Their services exceeded my expectations. The place is great. I don't know how to swim but their lifeguards especially Nono was very patient. I told him that I love turtles and to see one will make my trip complete. He patiently took me to where the turtles are. When I saw one, I said he could take me back to the shore but he said there were more by going just a little bit more. I saw 7 turles! What an unforgetable experience!!!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. The beach is lovely, with fine sand and water with all shades of blue. Service is very good. The restaurant could do with more variety and slightly better food given the overall high standard of everything else. Absolutely perfect otherwise.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from CP Operations on Dec 21, 2019
We appreciate your excellent review rating of Club Paradise Palawan. Again, thank you for visiting us and we wish you all the best.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
If you are trying to experience Coron island hoping it is important to note that this hotel is 2 hours away from the pick up location. The service was terrible - employees were not eager to make you feel welcome. There were bed bugs in our room and no one apologized. The food was not good at all either and servers seemed to not know the menu. Overall I was very disappointed with this hotel and the service and would not recommend it.
Stayed 2 nights in May 2019

8/10 Good

Max

Liked: Cleanliness, property conditions & facilities, room comfort
Great place bad food.
The place is beautiful. The resort is excellent however the food is abysmal.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The island is beautiful (clean white sand beach, fantastic marine life) . The service is great. The rooms are very clean and well maintained. Everything works. Food is expensive but servings are big and very good quality .
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Iling

Liked: Cleanliness, staff & service, room comfort
The Good, the Bad and the Ugly
The Good: Beautiful location and friendly staff. The Bad: Advertised as a luxury resort but needs to realise that Coron town and Manila has so much more to offer in terms of food, quality and detail. The food is just average, there is no fresh seafood and the spa didn’t change sheets between clients. The Ugly: Expect to be charged two to three times for everything compared to elsewhere in Palawan. During our stay we transferred from Sunset Deluxe villa, Garden Suite to Standard Villa. Both villas were ok with great views. They were not luxury but the location made up for that (the standard villa was actually the best because it was located right on the beach front). The garden suite was not a pleasant stay and very bad value for money. It’s located next to a building site, had a shared balcony, played loud music to hide the construction work which went on into the night and smelt of damp (we complained and were moved to the standard villa). Summary: Club Paradise needs to invest more in the experience it delivers to guests rather than more rooms. We were left with the impression that everything was about maximising profit. Quite amazing all the good reviews that gloss over this fact and need a reality check
Stayed 3 nights in Feb 2019

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Comfortable stay with great service
We had a nice stay at Club Paradise after a long few weeks travelling around the Philippines. The welcome and service was amazing and although the room was not as luxurious as we had hoped the overall stay was very enjoyable. Especially the lovely swimming pool and soft sandy beach.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay if you're looking for peace and quiet, excellent service at your fingertips, good food and amazing nature to visit. Everyone is so ready to be helpful, always with a smile. The sunset cottages are right on the white sand, a few steps from the ocean, and closest to the bars and restaurant, but still secluded enough to be quiet and peaceful. The garden view rooms has a nice view of the trees where the bats hang out, quiet as well and a short walking distance from the pools and restaurant. My favorite rooms are the Sunset villas. Very close to the water, more private and peaceful than the other rooms, but a much longer walk from where everything happens. It is also much more windy, which I prefer, because more wind = less mosquito at night. Plus the sound of the waves makes for a more pleasant sleep. Worth mentioning, Bea at the front desk was extremely kind and very helpful; Noel our tip guide was also amazing and the bar tenders ought to commended for putting up with our craziness.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private island. Best beach in Coron. Staff was very courteous and friendly. Beach and staff are 5 stars. Resort needs upgrading. Need other eating alternatives to the one restaurant. Rooms need updating.
Stayed 4 nights in Jan 2019

10/10 Excellent

R_Palma, San Francisco, CA USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snorkeling was right in front of the island. No need to go anywhere else. Spa, food and staff were great. Wifi could be stronger outside the villas though. Love the animals that reside on the island.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Servixe was great, moat beautiful place I’ve been to so far. I saw one little cockroach in my room.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

We had a great experience at Club Paradise! From the moment they picked us up from the airport up to the drop off the staff were extremely hospitable. Dimakya Island was truly a paradise, beautiful place and delicious food. We would love go back if we visit the Coron again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Charles, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
White sand Private beach - out of this world snorkling
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Club Paradise in our sunset beach villa
Stayed 2 nights in Nov 2018

4/10 Poor

Rande, Newport Beach, CA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I do not see how they won the awards they said they won. The hotel had bad ratings for food and after being there for three nights I can see why. The only place to eat is the one and only restaurant. They need a real chef that knows how to create A menu. They have work crews working all night with zero regards to guests. I was promised a room and a dinner on the beach didn’t get either. The place is definitely worn down. Was told originally there were boat shuttles to Coron. Found out later the charge for the shuttle would be 17,500 pesos that’s $350.00. The way off the island was to book a tour for 7,500 pesos. In the end the place needs a facelift and a complete menu change to live up to the awards they said they won.
Stayed 3 nights in Oct 2018

10/10 Excellent

Czar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Czar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Levi Review
Overall, place was great and service was exceptional. An area for improvement is food taste and consistency. Breakfast was very good. For a place that is beach bound, more seafood choices are needed. Ala carte, is a hit or miss.
Stayed 4 nights in Aug 2018

8/10 Good

Rosalie, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW from arrival til departure
We were amazed how pretty the island is when we arrived. The check in was a breeze, the staff all made it easy while they hand in our welcome drinks. The service is excellent, all the staff are polite and they attend to our needs straightaway. Can't complain with the service we received. Love the amenities at the resort, even the clinic was handy at times. They have beach bags provided per room, the 10 minute welcome foot wash/massage and the snacks they leave in the room every afternoon. The food can be improved though especially the breakfast. Every hotel should have a local cuisine offered in their buffet; the only filipino food they have is pandesal and arrozcaldo (one day only). Lastly, we would love to have a blackout curtain in our room (Sunrise Villa) so that we can sleep in for a bit. Other than that, I love everything about Club Paradise. We didnt want to leave this beautiful island. We will be back for sure!
Stayed 4 nights in Dec 2017