Reception

Reviews of Hampton Inn & Suites Huntsville Hampton Cove

2.5 out of 5
Hampton Inn & Suites Huntsville Hampton Cove
6205 Highway 431 S, Owens Cross Roads, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 926 reviews" "
Rating 8 - Good. 259 out of 926 reviews" "
Rating 6 - Okay. 69 out of 926 reviews" "
Rating 4 - Poor. 42 out of 926 reviews" "
Rating 2 - Terrible. 19 out of 926 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lucinda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely customer friendly!
Stayed 3 nights in Apr 2024

10/10 Excellent

Rick

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent location with quick access to RTJ golf and downtown.
Stayed 3 nights in Apr 2024

10/10 Excellent

Deborah

Great time! We’ll be back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was easy! Everything was very quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Stayed 2 nights in Mar 2024

10/10 Excellent

Debbie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying at this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leigh Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated!
Stayed 1 night in Feb 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and conveniently located
Stayed 1 night in Feb 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just your basic hotel, it was clean, and the free breakfast wasn’t bad.
Stayed 2 nights in Feb 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Feb 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and roomy. Staff very friendly. Could be a little less pricier. Will stay here again
Stayed 1 night in Feb 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very large. Quiet surroundings.
Stayed 1 night in Feb 2024

4/10 Poor

Chris

Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great and breakfast includes a nice selection
Stayed 1 night in Feb 2024

6/10 Okay

William, Woolwich

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was in a convenient location and easy to access. The room was spacious and had lots of amenities. Pretty much everything you could imagine was provided in the room, except for washcloths. Not sure how they missed that. Unfortunately, the room had a glaring flaw. Although obviously set up as a wheelchair accessible room, the shower design was a disaster, resulting in water all over the bathroom floor. The shower curtain had been crudely chopped off (we think maybe to try to address the shower design issue), and was too short. There was missing tile on the bath floor where something had been removed. The hot breakfast was mediocre and bland.
Stayed 1 night in Jan 2024

10/10 Excellent

Farbod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

MARIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Katrina

Stayed 1 night in Jan 2024

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Kathy

Travelled with family
Stayed 2 nights in Jan 2024

10/10 Excellent

Charles

Stayed 1 night in Jan 2024

10/10 Excellent

Betty

Stayed 1 night in Dec 2023

10/10 Excellent

Susan, Temple

Stayed 1 night in Jan 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great 3 night stay at Hampton in Owen Crossroads Alabama. Good breakfast, good location, easy access.
Stayed 3 nights in Dec 2023

8/10 Good

Bryan

Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Alfred

Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything appears as expected. Bathroom sink drains extremely slow and was a challenge to clean/wash down after shaving. Other than that it was good
Stayed 1 night in Dec 2023

8/10 Good

Kathy

Travelled with family
Stayed 1 night in Dec 2023

8/10 Good

Pamela

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Perry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Thomas J

Stayed 3 nights in Nov 2023

10/10 Excellent

James

Liked: Staff & service, room comfort
Pleasant stay
Check in was quick and easy. Vicki is a great ambassador for the company. She was courteous and helpful. Our room was clean and comfortable. The overall condition of the hotel needs some attention. The elevators needed mopping and the place could use a new coat of paint. The area is safe with groceries and restaurants nearby. We would definitely stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
A employee came and reset the TV connection. Was at the room quickly. Polite
Stayed 1 night in Nov 2023

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked out nice for our stay
Stayed 2 nights in Nov 2023

10/10 Excellent

BRandi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

cheryl

Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and well kept
Stayed 1 night in Nov 2023

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and staff was friendly. The sink faucet was placed weird in the corner of the sink which was awkward. Had issues with the shower faucet too. Was hard to turn on and once on, hard to regulate temperature. It was either cold or too hot. Didn’t try the breakfast since we were visiting family and ate by them. Overall it was convenient and I would stay tthere again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Amy and Jackson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. We will certainly be back again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

lynne, Safford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was located in a safe area. The staff upon arriving was exceptional. They were always helpful and courteous. Property was clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

KELLI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Angela

Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Roy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet ran all night, spider webs , ac did not cool effectively and stains in chairs. I have ask for a refund prior to check out. Staff tells me that since I booked through Expedia they can’t help with refund. I will file a complaint with Expedia for a refund of $162.00 and stop payment on my credit card.
Stayed 1 night in Oct 2023