Ratings based on 641 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from sudbury, ontario

Excellent customer service

Posted 28-Jul-2015
Pros: Stff, location, amenities
Cons: Directions to tennis facility could be clearer.
Location: Tennis, cycling on the Georgian trail, golf, sunsets at the beach, spas, mountain biking, shopping, zip lines..the list goes on
Spent three nights at the height of heat wave! The hotel was very comfortable and despite the heat the staff were pleasant and genuinely concerned that all our needs were met. All staff greeted us with a smile and asked if our stay was pleasant. While we had zero complaints I was confidant they would be remedied quickly if one were to develop!
5 out of 5
Recommended
for Everyone
by A verified traveller from Grinsby, Ont

Great location in Blue Mountain

Posted 22-Jul-2015
Pros: Staff, rooms, pool
Location: Blue Mountain has so many activities for adults and kids. We also loved Sunset Park in Collingwood plus great shopping on the main street.
Staff are always so helpful and try to make your stay the best. Hotel is always clean. We were disappointed with our food at Oliver and Bonicini (Mac and Cheese) but always enjoy our stay at the hotel.
4 out of 5
Recommended
for Families
by A verified traveller from Toronto

I have a good time.

Posted 21-Jul-2015
Pros: High ceiling and cleanliness
Cons: It would be nice if you have many kinds of light meal.
I felt room was larger then I thought because there was high ceiling. Basically I was satisfied except that there is few dropping of birds in balcony.
5 out of 5
Recommended
for Everyone
by A verified traveller

Room Location

Posted 20-Jul-2015
I was wondering why every time I book a Hotel with Expedia a get the worst room location?
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay :)

Posted 18-Jul-2015
An amazing place to stay and excellent customer service :)
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to our expected facilities

Posted 14-Jul-2015
Walking distance to outdoor facilities. Hotel is close to
4 out of 5
Recommended
for Everyone
by A verified traveller from blue mountain

Posted 11-Jul-2015
Nice & relaxing hotel, great location. Staff is very accommodating and friendly
4 out of 5
Recommended
for Everyone
by A verified traveller from Kitchener, ONT

Great hotel near the "village" for shops& eating

Posted 9-Jul-2015
Great mini vacation, great hotel, super friendly staff and amenaties!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Pickering

Jazz on the Mountain

Posted 7-Jul-2015
Pros: clean rooms and comfortable beds
Cons: can't check in until 4:00 and check out was 11:00 and no late check was allowed
Location: Blue Mountain we stayed in and around the village the full 3 days as Jazz on the mountain was on and lots of free music in the village
the hotel was vey nice and our view was beautiful even though it was a bit pricey
4 out of 5
Recommended
for Couples
by A verified traveller from Chicago, IL

Nice hotel

Posted 30-Jun-2015
Pros: Nice, clean and near where we needed to be.
Cons: We were at the very end of the hallway which was a very long way from the elevators. Luckily we found a luggage cart in the parking garage.
Location: Nearby towns to shop. Beach and parks close by. Scenic views of the water nearby.
Nice hotel near the wedding we were in the area to attend. We were surprised at how full the hotel was, but did not feel cramped or bothered by other guests.