Note fondée sur 992 évaluations vérifiées
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Excellent séjour
Publié le 26 juill. 2023 sur HotelsExcellent hôtel, propre et confortable, avec un accès privilégié à la plage.
Le personnel est prévenant. Rien à dire de négatif sur notre séjour dans cet établissement.
par un voyageur vérifié
Publié le 22 avr. 2024
Beautiful location. Staff always greeted us with a smile; Betty, at breakfast, was a gem. Jimmy, at front desk, was courteous and helpful. Continenental breakfast was good. Ocean front location was absolutely breathtaking and convenient. Bed was comfy. Our entire experience was wonderful. Our only recommendation is for management to purcahse more bath towels. They ran out one day, but next morning they were replaced. Houskeeping were fantastic. Again, wonderful stay and we plan to return in the warmer months.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par GM, Gestion de l’hôtel
Betty, we are happy you had such an excellent experience with us at Hampton Inn & Suites Outer Banks/Corolla. Thank you for sharing your kind remarks with future guests. Our goal is to provide fresh and comfortable accommodations along with outstanding service to every guest, and we thank you for letting us know we exceeded your expectations. We are also grateful for your insight as to how we can make your next stay with us even better. We look forward to welcoming you back to OBX for another visit with us when the weather warms up!Hotel Management & Staff
par un voyageur vérifié
Publié le 21 avr. 2024
Lovely area of Corolla.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par GM, Gestion de l’hôtel
Ann, thank you for taking the time to share about your recent visit. We're pleased to know you had a pleasant stay thanks to our peaceful accommodations and beautiful location. We hope you come back and see us again the next time your travels bring you this way!Hotel Management & Staff
par un voyageur vérifié
Publié le 11 avr. 2024
We had a walk-out large room, advertised as partial ocean view. It was convenient to the ocean, but the view was of a sand dune.
The beds were comfortable and the ocean was stunning!
It’s pet friendly, so there was a lot of perfume to cover up any smell, I guess.
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Manager, Gestion de l’hôtel
Dear Gabriella,Thank you for reviewing our hotel. We are pleased that your visit was enjoyable overall. Thank you for sharing how much you enjoyed our comfortable beds. However, we regret that you were disappointed with your room's view. We strive to ensure every aspect of our guest's experience is perfect; therefore, we are very sorry for any misunderstanding regarding your room's view. Due to the large dune between our property and the beach, none of our rooms have an unobstructed ocean view. For future visits, please know that our Pool and Ocean view rooms do offer better views than others. It was our pleasure accommodating you, and we hope to host you again soon. Hotel Management & Staff
par un voyageur vérifié
Publié le 9 avr. 2024
Great property and even greater service!
Commentaires de Gestion de l’hôtel
10 avr. 2024 par GM, Gestion de l’hôtel
Thank you for taking a moment to share your experience with us, Eric! It was our pleasure welcoming you to the Outer Banks, and we couldn't be happier to hear that you enjoyed our beautiful property in addition to our spectacular service. All of us here at Hampton Inn & Suites Outer Banks/Corolla are grateful for your kind remarks and hope to welcome you back again soon!Hotel Management & Staff
par un voyageur vérifié
Publié le 4 avr. 2024
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Manager, Gestion de l’hôtel
Dear Kizze,Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us. Hotel Management & Staff
par un voyageur vérifié
Publié le 4 avr. 2024
On check-in, we weren't greeted with a friendly and helpful check-in. Instead he was short with us and told us we would need to check back in later. At our check-in time we were told the room wasn't ready and some manager came flying out and scolded the worker at the desk "Isis", despite her being the friendliest and most helpful check-in we had. Frankly, this wasn't the best experience and I don't think I'd recommend staying here in the future.
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Manager, Gestion de l’hôtel
Dear Ryan,Thank you for being our guest and sharing feedback. Please accept our apologies for the issues you experienced during check-in. A first impression is always important, and what you described is not the impression you should have of our hotel. Providing exceptional customer service is a top priority for us; therefore, we deeply regret if there was any lapse in our service standards. Rest assured, your feedback will be addressed internally to ensure our guests always receive the highest level of service. Your feedback is invaluable to us, and we are committed to improving our services as we always strive to exceed our guests' expectations. We sincerely hope you will consider giving us another chance to provide you with a more pleasant and memorable stay.Hotel Management & Staff
par un voyageur vérifié
Publié le 3 avr. 2024
Hotel is oceanfront, so nice to hear the ocean from your room.
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Manager, Gestion de l’hôtel
Dear Joan,We are delighted to read the review of your stay at Hampton Inn & Suites Outer Banks/Corolla. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. We are delighted to hear that you enjoyed our perfect proximity to the beach and the calming sounds of the ocean throughout your visit. It was our pleasure hosting you, and we look forward to doing so again on your next visit to our area.Hotel Management & Staff
par un voyageur vérifié
Publié le 2 avr. 2024
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Manager, Gestion de l’hôtel
Dear Sara,We are pleased you had a nice stay at Hampton Inn & Suites Outer Banks/Corolla, and we appreciate the kind rating. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Hotel Management & Staff
par un voyageur vérifié de YORKTOWN
Publié le 1 avr. 2024
We have stayed here many times, almost always in the off season (early spring or late fall). Highlights are the peaceful location, indoor and outdoor pool, short walk across the dunes to the beautiful beach, spacious suites with decks or balconies, nice lobby and common area, plenty of outdoor space and tons of free parking, and full breakfast. There really aren’t many disadvantages - maybe a little more wear and tear as compared to when I first started coming here 9 years ago (nothing out of the expected for property that’s not brand new), and there is not an on-site restaurant so you will have to drive a little way (less than 5 miles) or get delivery if you want to eat out…there is an on-site store, and every room I’ve ever stayed in has had a fridge and microwave. Overall, it’s a great place and we plan to keep coming back.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par GM, Gestion de l’hôtel
Thank you for coming back to see us at Hampton Inn & Suites Outer Banks/Corolla once again, Kelli! It is great knowing you experienced another pleasant stay with us. Thank you for highlighting some of your favorite aspects of our hotel including our serene accommodations and convenient access to the beach. We enjoyed hosting your most recent visit and look forward to being your continued hotel of choice when your plans bring you to OBX. Until next time, take care and travel safely!Hotel Management & Staff
