Ratings based on 24 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby OttumwaVisitor from Minneapolis
Love the clean duvet servicePosted 25-Aug-2013
Pros: Loved, loved, loved the clean duvet service. Everything clean and in good condition. Free self-service coffee available all day.
Cons: Over-air-conditioned. Pool area smelled too strongly of chlorine. Real flatware and dishes for breakfast.
Location: It is next door to a supermarket and across the street from a Target. There are other shops and restaurants within walking distance.
This hotel seemed new or newly renovated, nothing seemed "tired". Everything I saw seemed clean. I was thrilled with their clean duvet service where I didn't have to wonder how many previous guests had laid upon the bedspread, what they had done, or how long since it was washed. The beds were very, very comfortable. To the point where even my 6-year-old commented on it, not once, but twice! My only complaints would be that it was over-air-conditioned. I brought sweaters to breakfast for my children. I once re-entered my room to find the maid had reset the AC to 66 degrees! I also found the pool area smelled so strongly of chlorine it actually stung my nose and eyes. I would have been over the moon to have had real utensils and a coffee mug. Even cheap, cafeteria flatware. I really find cutting a waffle for a child (x2) on a styrofoam plate with plastic knife and fork a bit of a challenge, and I always enjoy my coffee more in a real mug. But, disposable dishes is how things are done at all the hotels, so it should not influence your decision as to where to stay in Ottumwa. We stayed at a different hotel in Ottumwa last year, and there is no question that we will stay at this one next time we return.
for Everyoneby Carol from Denver
Very comfortable hotelPosted 14-Aug-2013
Pros: nice and clean
Hot breakfast with plenty to eat, more than just juice and rolls.
for Business Travellersby DinKC from Kc
Great hotel. Great staffPosted 9-Jun-2013 on Hotels.com
I stated 1 night on biz. Great hotel & great rooms
for Everyoneby Cheryl from Ottumwa, IA 52501, USA
Great place to stay!Posted 1-Jun-2013
Pros: The comfortable beds, the microwave, frig and a hair dryer. The room look great too!
Location: The location was close to places to eat, and shopping centers.
It was nice to have a microwave, frig, and hair dryer in our room. The beds were so comfortable to sleep in. I felt very rested in the morning. The free continental breakfast was handy to have. Just enough to get you going in the morning!
for Familiesby A verified traveller from Minnesota
Great stay at a great valuePosted 28-May-2013 on Hotels.com
I am very picky when it comes to hotels, I don't have lots of money to spend on a really nice hotel but still want to stay in a nice place. Well I looked up this hotel and seen the pictures and the price and thought WOW this looks really nice and the price is perfect, I did think that when we got there it would look like every other hotel and not anything like the pictures well I was wrong the pictures were right on. I felt like I was in a 5 star expensive hotel. Great rooms, great breakfast and most importantly great service. This is a must stay hotel!! Thank you
for Business Travellersby A verified traveller from Sycamore, Il
Posted 10-Apr-2013 on Hotels.com
Very well kept with an excellent staff
Posted 27-Nov-2012 on Hotels.com
The employees were the nicest and most helpful I have had in years! Kudos to them!
for Everyoneby A verified traveller from Kansas City, KS
OK, but not great.Posted 26-Nov-2012
Pros: Breakfast, friendly staff.
Cons: Too expensive. Pool too cold. Hot tub too hot. Walls too thin.
Location: Ottumwa, IA
An OK hotel, but considering how new it is, a little disappointing. Pool was on the small side and the water was too cold for comfortable swimming. The hottub was also small and too warm to sit in for long. Walls are thin or poorly insulated...could hear the people in the room next to us. Floors were flimsy...walking normally caused the furniture in the room to rattle. The prices are also higher than other hotels in Ottumwa that offer the same quality, cleanliness, and level of service. The Super8 and AmericInn both offer much more "bang for the buck". That being said, the room appeared to be very clean, the free breakfast was very good, and the staff was very friendly. It's also located near shopping, food, the movie theater, and other business you'll likely be visiting while you are in town.
for Everyoneby Ottumwa native
A very nice hotelPosted 25-Nov-2012
Pros: Nice staff and clean room
Location: Good location for my needs
The breakfast area is very nice and the food items were hot and cold when appropriate. The staff were very kind. The room was immaculate and smelled clean
for Business Travellersby Kevin
Worst Hampton I've ever stayed inPosted 11-Nov-2012 on Hotels.com
I travel a lot and have always liked staying at the Hampton Inn. I like their concept: clean, friendly, and with free breakfast. This Hampton was very different. The hotel seemed older and not as clean as I'm used to. The hotel staff was unfriendly. There never seemed to be anybody staffing the front desk. The few times I went there, I had to wait a few minutes before anybody would notice that I was there. And, the breakfast service was the worst of all. They ran out of food a lot and didn't replace it, leaving some guests not to get things such as the fruit salad, which was the only really healthy breakfast choice. In the evening, they would put out cookies, but the cookie tray was almost always empty. One night, I asked them to refill it and they told me that that was all that they had. I would never ever stay at this particular hotel again.