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Reviews of Welcominns Hotel Ottawa

2.5 out of 5
Welcominns Hotel Ottawa
1220 Michael Street, Ottawa, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1059 reviews" "
Rating 8 - Good. 380 out of 1059 reviews" "
Rating 6 - Okay. 111 out of 1059 reviews" "
Rating 4 - Poor. 45 out of 1059 reviews" "
Rating 2 - Terrible. 38 out of 1059 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abhin Shiny James

Liked: Cleanliness, staff & service, property conditions & facilities
Real great service. Get 3rd floor and up
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, comfortable. And close to the 417, easy in and out.
Stayed 1 night in Apr 2024
Response from ryan on Apr 23, 2024
Good afternoon William,Thank you for your review.We look forward to seeing you soon!Regards.

10/10 Excellent

Sefik

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from ryan on Apr 22, 2024
Good afternoon,Thank you for your review.We look forward to your next stay with us.Regards.

8/10 Good

Tony

Fine
Stayed 1 night in Feb 2024
Response from ryan on Apr 22, 2024
Good morning Tony,Thank you for your review.We look forward to seeing you again !Regards.

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ryan on Apr 22, 2024
Good morning Edwin,Thank you for your review.We look forward to seeing you again !Regards.

8/10 Good

Gurpreet

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its best quality
Stayed 1 night in Apr 2024
Response from ryan on Apr 19, 2024
Good morning Gurpreet,Thank you for your review.We looking forward to seeing you again !.Regards.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ryan on Apr 22, 2024
Good morning Omar,Thank you for your review.We look forward to seeing you again !Regards.

8/10 Good

Robert

Travelled with partner
Good
Stayed 1 night in Apr 2024
Response from ryan on Apr 17, 2024
Good morning Robert,Thank you for your review.We look forward to seeing you again!Regards,

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from ryan on Apr 18, 2024
Good morning Gavin,Thank you for your review.We look forward to seeing you again !Regards.

10/10 Excellent

Pingyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean, and the staff are very friendly.
Stayed 1 night in Apr 2024
Response from ryan on Apr 17, 2024
Good morning Pingyang,Thank you for your review.We look forward to seeing you again !Regards.

6/10 Okay

Maurice

Liked: Staff & service
Room had a weird smell. Needs a bit of freshening up
Stayed 2 nights in Apr 2024
Response from ryan on Apr 16, 2024
Hello Maurice,We appreciate your review and comments.I will discuss the odd smell in the room with our staff.Regards.

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure coming to this hotel when i come to Ottawa. Always good service and the staff are kind and informative. Will be back again in the summer.
Stayed 3 nights in Apr 2024
Response from ryan on Apr 16, 2024
Hello Lorne,Thank you so much for your support and kind review.We look forward to hosting you this summer.Regards.

10/10 Excellent

Elio

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had a fitness centre that met my needs.
Stayed 2 nights in Apr 2024
Response from ryan on Apr 16, 2024
Hello Elio,Thank you for your review.We hope to see you at our hotel in the future.Regards.

2/10 Terrible

Yi Liang

Disliked: Property conditions & facilities
Dated facilities, no digital tv, still using analog box. Cannot connect my own device to TV. Very limited choices for breakfast
Stayed 5 nights in Mar 2024
Response from ryan on Apr 15, 2024
Good morning,We appreciate your honest review.I will discuss your comments with my team.We look forward to seeing you in the future.Regards.

6/10 Okay

Sneha

A
Stayed 2 nights in Apr 2024
Response from ryan on Apr 15, 2024
Good morning Sneha,Thank you for your review.We look forward to seeing you again.Regards.

10/10 Excellent

Krystalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay at WelcomINNS. All the staff was friendly and provided us an excellent service. Will definitely stay here again next time.
Stayed 1 night in Apr 2024
Response from ryan on Apr 12, 2024
Good morning Krystalyn,Thank you for staying with us!We are happy to hear that you enjoyed your stay.We look forward to seeing you again!

8/10 Good

Boma

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from ryan on Apr 15, 2024
Good morning ,We appreciate your review.Hope to see you in the future at our hotel.Regards.

10/10 Excellent

Jane

Very friendly and clean
Stayed 1 night in Apr 2024
Response from ryan on Apr 12, 2024
Good morning JaneThank you for staying with us!We are happy to hear that you enjoyed your stay.We look forward to seeing you again!

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities that met our needs
Stayed 1 night in Apr 2024
Response from ryan on Apr 12, 2024
Good morning Kathy,Thank you for staying with us!I am happy that you enjoy our amenities.We look forward to seeing you again!

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues to report. The app is very easy to use.
Stayed 1 night in Apr 2024
Response from Ryan on Apr 12, 2024
Hi Jacob and thank you very much for the wonderful review. We hope to see you again.

6/10 Okay

Logan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay, not a lot of options for breakfast though.
Stayed 2 nights in Apr 2024
Response from Ryan on Apr 12, 2024
Thank you Logan for sharing your review and feedback with us.

10/10 Excellent

Tim

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good, quiet comfortable room. Great bed. The continental breakfast was beyond expectations. Would stay again.
Stayed 4 nights in Apr 2024
Response from Ryan on Apr 11, 2024
Thank you very much Tim for the amazing review. We are thrilled to hear how much you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, good location and the breakfast was good.
Stayed 1 night in Mar 2024
Response from Ryan on Apr 9, 2024
Thank you very much Kayla for the great review. We are happy that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Kim Anh Thy, North York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2024
Response from Ryan on Apr 9, 2024
Thank you Kim for the great review. We hope to see you again soon.

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful at check-in and brought a small table to my room tha was needed for a evening in-room meal. Complientary breakfast is very nice with room to sit.
Stayed 4 nights in Mar 2024
Response from ryan on Apr 3, 2024
thank you Diane for your review.We appreciate your kind review.We hope to see you soon!

8/10 Good

Olajumoke

Business traveller, Travelled with partner
The hotel was ok.
Stayed 15 nights in Mar 2024
Response from Ryan on Apr 2, 2024
Thank you for sharing your review with us.

6/10 Okay

Kern

Liked: Cleanliness
Disliked: Property conditions & facilities
Response from Ryan on Apr 2, 2024
Thank you Kern for your review.

8/10 Good

Pamela

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Ryan on Apr 2, 2024
Thank you Pamela

8/10 Good

Rawnaq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience in this hotel, very clean, quiet and the staff were very polite, the only thing is that their breakfast had limited items, otherwise, it was a great residence in a clean place.
Stayed 3 nights in Mar 2024
Response from Ryan on Apr 2, 2024
Hi Rawnaq and thank you for taking the time to review your stay with us. We appreciate the great feedback and look forward to seeing you again.

8/10 Good

rana

Liked: Cleanliness
Na
Stayed 1 night in Mar 2024
Response from Ryan on Apr 2, 2024
Thank you Rana for sharing your review with us.

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and quiet - good deal
Stayed 1 night in Mar 2024
Response from Ryan on Apr 2, 2024
Thank you very much William for the great review. We hope you will visit us again soon.

10/10 Excellent

Baiyu

Liked: Cleanliness, staff & service, property conditions & facilities
newly renovated
Stayed 1 night in Mar 2024
Response from Ryan on Mar 26, 2024
Hi Baiyu and thank you very much for the great review. We hope to see you again soon.

10/10 Excellent

Frank

Business traveller
Liked: Amenities, property conditions & facilities
Staff was fantastic, rooms very clean, I want a mattress at home like they have here…OMG did I sleep, and quiet here too. Breakfast was very good
Stayed 1 night in Mar 2024
Response from Ryan on Mar 25, 2024
Thank you very much Frank for the glowing review. We are happy to hear how much you enjoyed your stay and we look forward to seeing you again.

10/10 Excellent

tao, toronto

Liked: Cleanliness, staff & service, property conditions & facilities
very good and clean place
Stayed 1 night in Mar 2024
Response from Ryan on Mar 25, 2024
Hi Tao and thank you for taking the time to share your review with us.

8/10 Good

OLEG

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn’t smell like a hotel. Nice and clean.
Stayed 1 night in Mar 2024
Response from Ryan on Mar 19, 2024
Thank you very Oleg for sharing your review with us.

6/10 Okay

Hashir

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Rooms were dated but otherwise ok. Breakfast was well stocked and good number of options.
Response from Ryan on Mar 18, 2024
Thank you Hashir for sharing your review with us.

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ryan on Mar 18, 2024
Thank you very much for the great review.

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. That is where we stay when in Ottawa. No pool or anything like that, but the rooms are clean and always quiet.
Stayed 1 night in Mar 2024
Response from Ryan on Mar 18, 2024
Thank you very much Shawn for the great review and your continued loyalty. We appreciate the great feedback and look forward to your next visit.

10/10 Excellent

Deepak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, generous options in breakfast, clean rooms and excellent customer service.
Stayed 4 nights in Mar 2024
Response from Ryan on Mar 14, 2024
Thank you very much Deepak for the great review. We appreciate the wonderful feedback and hope to see you again soon.

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room on the first floor. Loved having access to and from the room with the room key right out into the parking lot. Room was very quiet. Great stay!
Stayed 1 night in Mar 2024
Response from Ryan on Mar 12, 2024
Thank you so much Judy for the wonderful review. We are happy to hear you enjoyed your stay and having access to the parking lot. We hope to see you again soon

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely helpful and friendly! Totally recommend
Response from Ryan on Mar 12, 2024
Hi Homer and thank you very much for the glowing review. We look forward to seeing you again.

10/10 Excellent

Lyane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Ryan on Mar 11, 2024
Thank you Lyane for the wonderful review.

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. Room was spacious, and clean, had a comfortable bed, and water pressure in the shower was amazing…only complaint being our room had a door that attached to the room next door, made us feel a bit uneasy. Staff were great; all super friendly and willing to answer any questions we had. Free parking was definitely an advantage! Definitely would recommend and will be returning in the future.
Stayed 1 night in Mar 2024
Response from Ryan on Mar 11, 2024
Thank you so much Emma for the wonderful review. We appreciate the great feedback and look forward to seeing you again soon.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Cool and calm
Stayed 2 nights in Mar 2024
Response from Ryan on Mar 11, 2024
Thanks Victor for sharing your review with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Convenient to downtown.
Stayed 1 night in Mar 2024
Response from Ryan on Mar 11, 2024
Thank you very much David for the great review.

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Ryan on Mar 11, 2024
Thank you Tracey

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan on Mar 8, 2024
Hi Colin and thank you very much for the wonderful review.

10/10 Excellent

Marsha

Stayed 2 nights in Mar 2024
Response from Ryan on Mar 26, 2024
Thank you Marsha for sharing your wonderful review with us.

8/10 Good

Igor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good condition
Stayed 1 night in Mar 2024
Response from Ryan on Mar 6, 2024
Hi Igor and thank you for the great review.

8/10 Good

Ifeoma

Liked: Cleanliness, staff & service, property conditions & facilities
I would choose this hotel anytime anyday.
Stayed 1 night in Mar 2024
Response from Ryan on Mar 8, 2024
Thank you very much for the great review.