Ratings based on 1,696 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Trip to Ottawa

Posted 16-Aug-2014
The hotel is close to the Byward Market, oarliment buildings and museums. The indoor pool was nice on rainy evenings.
3 out of 5
Recommended
for Everyone
by A verified traveller from Ontario

Prime location only one block from Byward market

Posted 15-Aug-2014
Close to all amenities: parliament is only 3 blocks away, many restaurants and attractions nearby. Room was small - no fridge or microwave and only double beds as opposed to queen. Pool is inconvenient to access. Otherwise a great location.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Very close to Art museum, Bymarket, etc.

Posted 13-Aug-2014
Pros: Great location
Location: Great location
Ottawa is a wonderful city, with great Victorian architecture, museums, canals, the river, and people.
2 out of 5
by A verified traveller

NOVOTEL OTTAWA

Posted 11-Aug-2014
Pros: NOTHING
Cons: LOBY WITH OUTDATED AND MISSMACHT FURNITURE NOT REPRESENTED IN THE WEB-SITE ORDINARY SUITE WITH DIRTY CARPETS .
Location: GOOD LOCATION NEAR DOWTOWN BUT LARGE CONSTRUCTION SITE IN FRONT OF THE HOTEL NOISY AND DIRTY.
THE WEB SITE IS MISSLEADING ,HOTEL CHEAPLY RENOVATED WE ASK FOR A ROOM ON THE 9 FLOOR WITH A NICE VIEW ON THE CITY THEY GAVE US A ROOM SUPPOSELY A SUITE WITH A VIEW ON A GRAVEL ROOF !,DIRTY CARPETS AND FURNITURE FRIDGE DID NOT WORK FOR TWO DAYS NOT WORTH $200 A NIGHT BY FAR.MY WIFE AND I TRAVEL EVERYWHERE SEEN MUCH BETTER FOR THE SAME MONEY WE AND YOU COULD STAY AT THE WESTIN OR THE LAURIER .NOT RECOMMENDED OVERATED 4 STAR HOTEL
5 out of 5
Recommended
for Everyone
by A verified traveller from Simcoe ON

Great location

Posted 11-Aug-2014
Cons: There appears to be no fan in the bathroom so it gets very warm after a couple of people have showered.
Have stayed at this hotel many times and would return again. Close to shopping, the market and the university. Stayed 3 nights this time. Unfortunately housekeeping knocked on our door one morning at 8:15 and woke us up. I guess we should have hung the Do Not Disturb sign on the door.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice and close to the Byward a Market

Posted 8-Aug-2014
We have stayed at Novotel the last 2 summers because of the location to the market. Great restaurants, close yo Parliament, museums, etc. excellent location!
4 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Reasonable hotel close to Byward Market and centre

Posted 6-Aug-2014
Pros: Comfortable bed, decent bathroom
Cons: Staff enthusiasm
Location: Byward Market (good for eating out too), Rideau shopping mall, city centre attractions walkable distance away
Hotel facilities generally good. Bed very comfortable. Staff did everything asked but you felt they were doing it because they were obliged to not because they wanted to. Location very good for someone wanting to go to Byward Market and city centre tourist locations. However there is a building site across the street (extension to Rideau mall) which is noisy.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dundas Ont

Weekend in Ottawa

Posted 5-Aug-2014
Pros: Location
Cons: The "Executive King" room is not all its cracked up to be on the web site. Rooms could us updating and the TV is a crappy little unit that is not HD
Location: Great location close to the Byward Market, lots of pubs and entertainment.
The hotel was ok, , did not eat at the hotel so cannot comment on the food or service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel. Friendly staff. Centrally located.

Posted 30-Jul-2014
In town for a wedding. Close to the venue. Great price point.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bath/Vancouver

I booked this hotel for a German friend!

Posted 24-Jul-2014
Location: They enjoyed being close to the market area and Parliament buildings.
My friend (Christine Mueller) and her companion were very satisfied. That is all I can tell you. Erika Dilworth.