Ratings based on 1,981 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom Toront, ON

Great hotel perfect part of the city

Posted 25-Jan-2015
Great hotel to stay at as its right in the center of town. Mall across the street... Skating a block away on the canal. Great place.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Good location

Posted 24-Jan-2015
As mentioned good location when conference is at Westin
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ontario

Nice hotel -close to market, restaurants, shopping

Posted 23-Jan-2015
Pros: It's proximity to the market shopping and restaurants. Also, it is reasonably priced! Restaurant and bar on main level has great atmosphere.
Cons: Rooms are small in size but tolerable if not spending a lot of time in the room.
Location: Great location. Close to shopping, great restaurants, night life.
Hotel staff efficient, very welcoming and pleasant.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Quebec

Great location!

Posted 19-Jan-2015
I always love being at the Novotel for meetings at the restaurant and also to take advantage of the fitness facilities and also the nice swimming pool, jacuzzi and sauna. The bilingual staff is always attentive to my needs. Keep up the great work!
4 out of 5
Recommended
for Everyone
by A verified traveller

Bom.

Posted 18-Jan-2015
Confortável e bem localizado. Um pouco barulhento no sábado à noite.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Barrie, ON

Small rooms but comfortable and clean.

Posted 15-Jan-2015
Excellent location, within walking distance of everything. Comfortable rooms, good price.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal, Qc

Great hotel close to Byward market

Posted 13-Jan-2015
Very nice hotel. Pool & spa tub amazing in the winter! Close to market & Rideau Center. Very central location
4 out of 5
Recommended
for Everyone
by A verified traveller

Un p'tit 24 heures dans notre Capitale Nationale!

Posted 8-Jan-2015
Ma copine et moi avions décidé d'aller passer du temps à Ottawa. L'hôtel est située au centre de plusieurs points d'intérêt (Musées, canal Rideau, Byward Market, Parlement, rue Rideau/Wellington). La chambre était très confortable et nous n'avions rien à dire au niveau propreté. Idem pour le gym, la piscine et le sauna qui ont été très appréciés par ma copine et moi. Fortement recommandé!
3 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Kingston, ON

Great Location, No Frills rooms

Posted 7-Jan-2015
Pros: Nice lobby, and the furniture was nice and modern. The King size bed was very comfortable, but there were no extra pillows.
Cons: Real bathroom doors, fridges in the room, more pillows.
Location: Situated perfectly between the Byward market and parliament area. The rideau centre is right beside the hotel.
Great location at a great price, however, don't expect anything fancy in your room. There was no fridge in my room and the front desk said they were out of loaners. The bathroom door is more like closet shutters and with no fan, the privacy feels limited.
2 out of 5
by A verified traveller

Nice if you like street people

Posted 3-Jan-2015
Nice to be close to the market but the hotel is right near the mission so we were inundated with street people, drug deals outside the front door etc. which really spoiled the experience. I won't be back.