Ratings based on 1,719 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from GTA

Visiting a friend in hospital

Posted 27-Aug-2014
Pros: Convenience
Cons: Accessible door not always functional. No notice posted of temporary service disruption or alternative as required by AODA 2005
Location: Location is good but Rideau Centre construction made it difficult at times.
I stayed here because it is convenient. Had no issues with hotel. Allowed for visit and a bit of tourism.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel near the market

Posted 27-Aug-2014
The hotel lobby looks impressive. The room was basic with a very strange bathroom door set up, and a shower door that poured water all over the floor. There was a lot of construction on the adjacent lot, so hammering/pounding began about 7am each morning. There is a minibar but you apparently can't even lift the item to look at it without it getting billed to your room. In all honesty, I would just prefer a mini fridge.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Visit to Ottawa

Posted 27-Aug-2014
Pros: Great location for a visitor
Cons: High cost of parking under the hotel
Location: Byward market across the street and within 5 mins of Rideau Canal
From great hotel location, able to walk everywhere.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Great location.

Posted 27-Aug-2014
Pros: Accessibility
It was really nice to be able to walk to the ByWard, Parliament Hill, and all the other tourist attractions. We also had a wedding to go to out in Munster, and ease of getting on 417 was great.
3 out of 5
by A verified traveller

Great location... if you like small rooms

Posted 26-Aug-2014
Pros: #1 - the location. It's also a nice hotel - clean, nice pool, etc.
Cons: Can't do much at this point. Rooms are what they are.
Location: Close to the market, so walking distance to shopping, great restaurants, the Parliament buildings, great museums and more.
Love the location in Ottawa - right near the market and the canal. The room was very small, but worse than that, the beds were even smaller. Billed as doubles, they seemed more like super singles, so don't pick that option expecting a good night sleep (if you are sharing beds).
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel. Centrally located. Very modern.

Posted 24-Aug-2014
Just a two day stay. Hotel staff was helpful and the rooms were well furnished and modern.
4 out of 5
Recommended
for Everyone
by A verified traveller from Burlington, Ontario

Limited space, no bathroom lock

Posted 23-Aug-2014
Pros: Great location, friendly staff, clean and modern look.
Cons: space or furniture arrangement in the room (two queen beds). Not much room between beds and the desk. Put a lock on the bathroom door.
Location: Great location, plenty of great restaurants, and shopping near by.
Very nice hotel, clean rooms and friendly staff. Great location, walking distance to shopping and numerous restaurants. The only minor issues to note, tight space between the beds and the desk (room with two queen beds) and the is no lock on the bathroom door.
5 out of 5
Recommended
for Everyone
by A verified traveller from St. Albert AB

Nice downtown hotel

Posted 22-Aug-2014
Our room was clean and very comfortable. The staff at reception were friendly and very helpful. The hotel is located within walking distance of most major attractions.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Toronto

Very good

Posted 21-Aug-2014
Cons: A little pricey, but hotel rooms are occasionally hard to find in Ottawa.
Location: Byward Market, Parliament, museums, Rideau Centre across the street.
The front desk clerk was very accommodating about my unexpected early check-out (one night instead of two).
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

Right across the street from everything

Posted 20-Aug-2014
Pros: location location location!!!! Staff was helpful and friendly, rooms were clean.
Cons: better parking, i mean, if youre paying $25/day you should be able to have easier access in and out
Location: Rideau centre mall was across the street. and the entrance for the food court was right there! and byward is a couple blocks away. very easy
Everything was easy, and awesome. Clean, neat, i just didnt like the parking situation. but all in all, it was great