Ratings based on 265 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Rose from Toronto, ON

Clean and friendly.

Posted 12-Mar-2014
Pros: Clean. Nice and fresh sheets.
Cons: My husband tried the pool but the water was very cold. More choices for the breakfast menu.
Location: Close to downtown Ottawa. Mais a Gatineau, il n y a pas des choses a faire.
It was our first time in Ottawa and were expecting having difficulty communicating in English. But no, the staff are very friendly, and welcoming and they speak in both English and French.
2 out of 5
by A verified traveller from Northern, NY

Area was nice, Accommodations were vacant.

Posted 11-Mar-2014
Pros: elevators were present
Cons: accommodations.
Location: pleasing view of Parliament buildings
We were travelling as a Squirt/Atom team in which we travel often. when we checked in after our game friday night we were told no knee hockey for the kids and could not give us one of 11 conference rooms for our children to play between games and after. pool open until 9:30, which is early but fine. they failed to place the team on a single floor nor did they even try. A security gaurd was sent to patreol halls on all floors both nights. It was a brilliant, warm invitation! this lack of accommodation was not revealled until we had checked in and made to sign waiver forms. No hockey teams allowed in Quebec? Not recomended in my book.
5 out of 5
Recommended
for Everyone
by alan from Montreal

Good choice and location

Posted 10-Mar-2014
Great breakfast at restaurant and staff are very nice. Things are very clean.
5 out of 5
Recommended
for Everyone
by alan from Montreal

Good choice and location

Posted 10-Mar-2014
Great breakfast at restaurant and staff are very nice. Things are very clean.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good value

Posted 8-Mar-2014
Nice, clean hotel with friendly staff. Indoor and outdoor parking ($15) and a great breakfast.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great location next to Place du Portage, Phase 1.

Posted 21-Feb-2014
Clean and easy to find. Nothing bad to report. Front desk and bar staff very friendly.
3 out of 5
Recommended
for Everyone
by Shirley from Toronto, ON

Nice hotel just across the bridge from Ottawa

Posted 19-Feb-2014
Pros: Location was great and it was very comfortable.
Cons: Parking was a bit tight, and the $15 continental breakfast should have been included in the room rate.
Location: Literally a half hour or less walk across the bridge to the ByWard Market. There were also some nice parks nearby.
We received the wheelchair accessible room so it was on the ground floor adjacent to the lobby - noise from the lobby traveled right in. Otherwise it was a good experience overall.
5 out of 5
Recommended
for Everyone
by B3 from ontario

Nice and clean hotel

Posted 18-Feb-2014
Only underground parking was a bad experience. It needs signs. Overall the hotel was very nice and clean.
4 out of 5
Recommended
for Everyone
by MJ from Toronto

Good Enough

Posted 18-Feb-2014
Pros: All the staff was kind and friendly. The room was new and clean.
Cons: No bathtub.
Location: Walkable to Downtown Ottawa.
I stayed at this hotel for Family Day's holiday. I am a Japanese living and working in Toront and it was the first time to visit Ottawa. I liked the city and hotel so extended my stay with adding another night.
3 out of 5
Recommended
for Everyone
by Lynda from Morrisburg, Ontario

Nice shower!

Posted 9-Feb-2014
Pros: The shower was very nice
Cons: comfort of bed was left to be desired and could have had a bit of breakfast (not full course) before leaving.
Location: we missed having a Tim Hortons for fresh brewed coffee nearby.
Quiet although there were a lot of kids in lobby (teens) due to hockey tournaments in the area.