Ratings based on 848 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, NY

Nicest hotel in Ottawa

Posted 17-May-2015
Have been in Arc a couple of times and the experience has been always fantastic.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Belleville, Ontario

Homey stay in Elegant Surroundings

Posted 16-May-2015
Pros: We had both a fridge and a coffeemaker. This was very convenient.
Cons: More storage drawers in room. There were only two small drawers. We also chose a courtyard view but basically our view was a brick wall 10 feet away
Location: Close to downtown and restaurants
We were greeted by friendly staff who worked hard to make our initial contact pleasant and easy. The staff always seemed genuinely happy to see us and no request was treated lightly or dismissed. Cleaning staff were respectful of our changing schedules and catered to our needs.
1 out of 5
by A verified traveller

Not a 4/5 Star Hotel

Posted 11-May-2015
Pros: Location
Cons: Needs a lot of TLC !
The rooms were dirty, dull and tired looking as was the front of the hotel . The housekeeping left a lot to be desired .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London, Ontario

Very nice downtown hotel.

Posted 11-May-2015
From check in to check out. The staff were really friendly and nice. Had a late check out and ordered some room service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Had a good time, Photos are deceiving!

Posted 4-May-2015
Pros: Bed was great., great service at front desk
Cons: Tub is slick and only a tiny pad to put down
Location: great location
Not a 5 star place, but still convenient place to stay to see the sights. 28 dollars a night for parking was a bit steep, we did not try the food since Tim Hortons was 100 yards away.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great central location

Posted 30-Apr-2015
Updated older hotel close to Parliament hill and downtown offices, with a modern boutique flare!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa

Luxury boutique hotel in downtown Ottawa

Posted 27-Apr-2015
Pros: Spacious room, comfortable bed, lots of room in the bathroom
Cons: Nothing
Nothin else to say except beyond expectations. This is a gem that we will be recommending to our friends and family for sure. Spacious and clean rooms, the most comfortable bed and location perfect.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Overnight in Ottawa

Posted 24-Apr-2015
Pros: Staff are incredible!
Cons: bit more room out front for parking, or directions to where to pull off of the main drag
- great location - close to parliament, loads of restaurants, coffee shops - wonderful reception - sparkling wine, yes please! - had a bit of an issue parking - not much room to pull over in front of the hotel. Had to circle around the block once (in rush hour .. ) Probably to be expected in a downtown hotel.
3 out of 5
by A verified traveller

Posted 6-Apr-2015
The price for the facilities was unacceptable for me
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Toronto

Great location for an Ottawa stay!

Posted 2-Apr-2015
Pros: Customer service was great, bed was comfy - like the complimentary apples and newspapers!
Cons: Lighting in the hallways was a little bit dim. I was tucked in a room in a back corner - which was a little bit dark to get to.
Location: Near to the Parliament Buildings, National War Memorial, etc.
Stayed at the ARC for a business trip. They were able to let me check in very early so that I could work from the hotel room for a few hours before an event. I really appreciated the text to let me know that my room was ready. Room was a one queen bed, long and narrow but worked for my purposes. Appreciated the free Wi-fi.