Ratings based on 582 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from kitchener On.

Great location !

Posted 25-Jul-2014
We enjoyed the valet parking service upon arrival . We found the room to be very clean and accommodating ( lovely view. Lol ) The inroom safe was a nice touch . We also enjoyed the champaign! Overall a wonderful stress free experience.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel downtown Ottawa

Posted 17-Jul-2014
Very little parking up front for drop off but Valet service was quick to help get us unpacked and checked in. We were greeted with two glasses of sparkling white wine at the front desk which was nice after a long day of driving. Good service, nice room and overall good experience.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

good hotel centrally located - very quiet

Posted 14-Jul-2014
Cons: restaurant menu was dull and fussy without being any better for it - service on saturday morning was very slow
I found the bed too soft and the pillows fluffy - would have preferred a firmer foam
4 out of 5
Recommended
for Everyone
by A verified traveller from Ontario

Very well situated.

Posted 10-Jul-2014
Pros: The staff were all very friendly and helpful.
Cons: When we arrived,the room was a little dusty but by the second day it was taken care of.
Location: This Hotel is situated about 5 to10 walk from the Parliement Buildings, walking distance of the Byward market and many tourist attractions.
We were able to walk to many of the popular sites.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel! super comfy beds and very clean.

Posted 9-Jul-2014
We stayed over one night during Bluesfest and wished we could have stayed all weekend. Very friendly staff and the room and bathroom/shower were very nice! We are definitely going back!
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Great Hotel in Downtown Ottawa

Posted 8-Jul-2014
Pros: The bed was the most comfortable bed. Best sleep I've ever had
Cons: KI parking lot would be nice
Location: Everything closes early unfortunately but very close to Parliament Hill and to get the bus tour.
Very comfortable hotel. walking distance to restaurants and Parliament Hill. Close to Highway and the city. It is a shame that Downtown Ottawa closes so early but very quiet neighborhood.
5 out of 5
Recommended
for Everyone
by A verified traveller from ON

Worth every penny!

Posted 7-Jul-2014
I don't have one complaint whatsoever. My husband and I will be staying at this hotel from now on. So happy to have found this beautiful place!
5 out of 5
Recommended
for Couples
by A verified traveller from Toronto

Discrete and Quiet

Posted 4-Jul-2014
It was quiet. It was also Canada Day weekend. We only heard the roar of fighter jets twice. We were amazed at how quiet and tucked away we felt despite being in the heart of downtown Ottawa. Parliament Hill is a a 10 minute walk away; just down the street really. The nightlife is a 10 minute cab ride away (or a 20 minute walk!). The valets, front desk, housekeepers and restaurant/bar staff were all obliging, polite, dignified but not stuffy and most importantly had any information we required at their fingertips. The room was very nice, quiet and smelled fresh. The bathroom had a Poirot - Art-Deco feel to it that was set off by smaller white wall tiles, thick towels and comfy robes. There is no big, splashy sign out front. There is an intimate lounge and superb restaurant and bar. They make a great Cosmopolitan BTW. In short: discrete, quiet, no kids running around, good room service, good resto-bar and it's close to just about everything except screaming youths and loud bars.
3 out of 5
Recommended
for Everyone
by A verified traveller from Manchester, UK

Great location!

Posted 3-Jul-2014
I stayed here one night for canada day. It was in a great location around 5 mins walk to parliament hill. Everything was within walking distance such as rideau canal and the markets. The hotel was very clean and looked after very well and the bed was super comfy. The only negative comment I have is the room was very small. Since we were out of the hotel most of the time this didn't seem to matter.
3 out of 5
by A verified traveller

Sloppy

Posted 27-Jun-2014
Pros: Nice staff. Good location
Cons: See above.
Was there for two nights during week on business. Two complaints: 1) hairdryer had sticky stuff on it, and it needed cleaning, so didn't work well. I did request a replacement which was provided 2) the bed was made sloppy. It was lumpy looking and the sheets not folded equally. Bed is the first impression, it should be perfect.