Ratings based on 700 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Gatineau

Quiet and nice place

Posted 25-Nov-2014
We stayed one night and found the room comfortable and very clean. The housekeeper was in the room upon arrive to greet us and made sure everything was okay in there. I found the room very quiet almost sound proof. Which I liked. Staff were friendly. We Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Central location

Posted 15-Nov-2014
Great hotel would go back again. Really great staff. Great food . And very nice room with great beds.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brampton,Ontario

Great central location in Ottawa.

Posted 9-Nov-2014
Pros: Location, reasonable rates, cleanliness, and friendly staff.
Cons: All good.
Location: Close to Parliament buildings and museums. Close to shopping and the canal.
Always a pleasant stay. staff are courteous and helpful. rooms are clean and comfortable. We tried the lounge for the first time this stay, and found the staff friendly and attentive. The finger foods with our drinks were well presented, reasonably priced, and delicious.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Burlington, ON

Chill hotel in a great area

Posted 9-Nov-2014
It was good. Bed was awesome. Stayed at the Ritz once and the beds at Arc were far better. Restaurant food mediocre. No mini fridge in room. Staff fairly attentive. Decent decor. Location fantastic. Everything always smelled good and was clean. Wicked shower head.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to everything in city.

Posted 3-Nov-2014
Only there for one night but it was excellent. The only recommendation would be to keep the lounge open to 11:30 or 12:00. A 10:45 closing after a long day cuts it kind of close.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very convenient and comfortable; helpful staff

Posted 27-Oct-2014
The experience was very good throughout, from a quick easy check in through an amazingly comfy bed, quick room service and an excellent breakfast. The complimentary newspaper is a nice touch.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great customer service

Posted 26-Oct-2014
The staff took my concerns and allergies very seriously and were kind in following through on our requests.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmopnton, AB

Arc...a Nostalgic feel

Posted 21-Oct-2014
Pros: All staff were excellent; service was great. The rooms were very clean, the beds, sheets and pillows were very comfortable.
Cons: House maids a little less intrusive,(walked in on us). Remodel those bathrooms with bigger tubs. A point form list of coffee, restaurants etc in area
Location: The Market place, Parliament, Sports hall of Fame, choice of eateries and coffee shops, are all easily accessible by foot.
Three of us stayed at the ARC and found that it was well situated, just a few blocks from the Parliament area. Valet service was necessary because there was no where to park and I've never seen so many one way streets in my life. We were very busy working while in Ottawa so we didn't spend a whole bunch of time in the motel itself.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London, ON

Perfect for my needs - wished I could stay longer.

Posted 21-Oct-2014
Pros: The bedding.
Cons: Parking was free on the street, otherwise I'd have had to pay $30/night to park.
Location: Right downtown. Near everything you want in the Capital.
The room was SO perfect. SO comfortable. I wanted to move in and stay. The lobby was delightful. They have the most delicious air freshener, it makes you feel great as you walk in to the space. Very simple and modern decor with very helpful staff at the desk. Welcoming.
3 out of 5
by A verified traveller

One NIght in Ottawa

Posted 20-Oct-2014
Pros: The glass of sparkling wine on arrival was a nice touch.
Cons: The hotel needs freshening. It has a modern boutique style but misses the mark due to some dreary looking areas.
I stayed at ARC. I travel to Ottawa 1-2 times per year and usually stay at different places. I had not been there for a few years. There was no particular problem but the Hotel feels tired.