Ratings based on 803 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Burlington, ON

Posted 23-Feb-2015
Cons: The only negative is the lack of parking nearby and the cost of valet parking
Location: Great location.
Excellent experience. Upgraded at no extra cost. Small room but very cozy
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Grand Bend, On

Cute boutique hotel

Posted 19-Feb-2015
Pros: The location. Walking distance to Rideau mall and downtown Ottawa.
Cons: The carpet and the walls are painted black, the hallways are painted black, and the rooms are quite small.
Location: Great location.
This is the second time I have stayed at the ARC. It is conveniently located downtown about a block away from Winterlude and the Rideau mall. The green apples are a nice touch. The beds are very comfortable and the rooms are reasonably clean. The carpets can use some updated and the hallway could be a little brighter. Nor sure why it is painted black. The particular room we stayed at was small the second time around.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom CT

Good but small

Posted 18-Feb-2015
Pros: Well decorated, friendly staff, comfy bed/accommodations.
Cons: Better info about the area.
Location: Rideau Canal, confederation park, restaurants are within reasonable walking distance(a few blocks).
The hotel was very nice but the rooms were pretty small compared to american chain hotels. The staff was incredibly friendly and helpful which was nice. The location of the hotel was very good for Winterlude, it was a short walk to Rideau Canal and within walking distance of restaurants. I wish I had been given better area maps and recommendations for places to eat - I ended up using my phone to look up things.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Feb-2015
Small room but comfortable bed.Close to Rideau Canal , Parliament Buildings And Byward Market
1 out of 5
by A verified travellerfrom New York

Much better choices in Ottawa, over priced

Posted 13-Feb-2015
Pros: nothing
Cons: staff
Location: fine
Staff was the worst! Non responsive not knowledgeable
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

First Time. Not the last!

Posted 12-Feb-2015
Pros: The modern design and its cleanliness. Convenient location in downtown Ottawa. Attractive room with a very comfortable bed and good quality linens.
Cons: Would suggest a few more options on the dining menu.
Location: Convenient to Parliament Hill for business people and tourists. Shopping nearby at the Rideau Centre and the Ottawa Market.
I wasn't certain what to expect and was pleasantly surprised.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto

Well situated steps away from all you need!

Posted 11-Feb-2015
Found the Arc here on Expedia and booked it for a wknd trip to check out the city and Winterlude. Nice hotel with very helpful and friendly staff. Room was cozy and we got upgraded to a king at no charge when we arrived. They are steps away from the river, parliament, shops and great food.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 10-Feb-2015
Clean, modern room. Great beds. Walking distance from everything we wanted to see. Valet felt luxurious but maybe not as convenient as having our own access to parking...
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Clean and friendly hotel

Posted 10-Feb-2015
Loved it. Staff was very friendly. Room was good size and comfortable. Bed was amazing.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sudbury, ON

Posted 9-Feb-2015
Small but very comfortable room. Our stay was very short but pleasant.