Ratings based on 681 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very convenient and comfortable; helpful staff

Posted 27-Oct-2014
The experience was very good throughout, from a quick easy check in through an amazingly comfy bed, quick room service and an excellent breakfast. The complimentary newspaper is a nice touch.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great customer service

Posted 26-Oct-2014
The staff took my concerns and allergies very seriously and were kind in following through on our requests.
4 out of 5
Recommended
for Everyone
by A verified traveller from Edmopnton, AB

Arc...a Nostalgic feel

Posted 21-Oct-2014
Pros: All staff were excellent; service was great. The rooms were very clean, the beds, sheets and pillows were very comfortable.
Cons: House maids a little less intrusive,(walked in on us). Remodel those bathrooms with bigger tubs. A point form list of coffee, restaurants etc in area
Location: The Market place, Parliament, Sports hall of Fame, choice of eateries and coffee shops, are all easily accessible by foot.
Three of us stayed at the ARC and found that it was well situated, just a few blocks from the Parliament area. Valet service was necessary because there was no where to park and I've never seen so many one way streets in my life. We were very busy working while in Ottawa so we didn't spend a whole bunch of time in the motel itself.
5 out of 5
Recommended
for Everyone
by A verified traveller from London, ON

Perfect for my needs - wished I could stay longer.

Posted 21-Oct-2014
Pros: The bedding.
Cons: Parking was free on the street, otherwise I'd have had to pay $30/night to park.
Location: Right downtown. Near everything you want in the Capital.
The room was SO perfect. SO comfortable. I wanted to move in and stay. The lobby was delightful. They have the most delicious air freshener, it makes you feel great as you walk in to the space. Very simple and modern decor with very helpful staff at the desk. Welcoming.
3 out of 5
by A verified traveller

One NIght in Ottawa

Posted 20-Oct-2014
Pros: The glass of sparkling wine on arrival was a nice touch.
Cons: The hotel needs freshening. It has a modern boutique style but misses the mark due to some dreary looking areas.
I stayed at ARC. I travel to Ottawa 1-2 times per year and usually stay at different places. I had not been there for a few years. There was no particular problem but the Hotel feels tired.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in the downtown

Posted 20-Oct-2014
It was a fair price regardless no free breakfast and 30$ parking charge
3 out of 5
Recommended
for Everyone
by A verified traveller

Ottawa

Posted 19-Oct-2014
Clean room, bed was comfortable, bathroom very small and lost power to room when using hair dryer and iron at same time... Oops not a fancy place but served the purpose
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Great little hotel downtown.

Posted 16-Oct-2014
A refurbished hotel with newer renovations. Rooms are small but very comfortable. Bathrooms are subway tiled to the roof, big comfortable bed and a very accommodating and professional staff. And the food at the bar/restaurant is fantastic. I stay here for every business trip to Ottawa.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice boutique hotel in downtown Ottawa

Posted 15-Oct-2014
Pros: Small, a change from the big corporate hotels, Staff friendly, the restaurant is excellent for breakfast and the bar is cozy and friendly
Cons: Bath tub for showering was a little slippery, (my only complaint)
Just a short getaway, we found it very easy to get around went to the casino several restaurants, a sightseeing tour and a museum. Cabs are inexpensive and readily available. Hotel is clean, staff very friendly and helpful a great valet parking service for your car, if you drive.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ontario

A nice surprise

Posted 13-Oct-2014
Asked if we wanted a glass of wine on arrival. Small hotel, but room was the right size and clean. Parked at the city lot a block away and that turned out to be free