Note fondée sur 970 évaluations vérifiées
3,7 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 24 avr. 2024
The rooms are very outdated but the staff were friendly and professional
Commentaires de Gestion de l’hôtel
24 avr. 2024 par RR , Gestion de l’hôtel
Hi Roshawnda,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear you great interactions with our team members throughout your stay. We Hope to serve you again soon and earn a 5-star rating! All the best, RR
par un voyageur vérifié
Publié le 22 avr. 2024
I think this place can be quite confusing. We could not figure out how to get to our room, we had to have someone take us to it after calling and going back to the service desk. We did enjoy how quiet it was. I was disappointed there was not a fridge in the room. The next morning we could not find the Breeze restaurant. I asked two people that work there and the 2nd person told me they do not know how to tell me to get there and to go back to the first person who didn’t tell me anything except go through the bar and down a hallway. This place is huge. I think having time to roam the place is important. We were only staying a short night. The breakfast was good! The view is beautiful! The resort itself can be tricky!
Commentaires de Gestion de l’hôtel
24 avr. 2024 par RR , Gestion de l’hôtel
Hi Laura,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I am pleased to hear that you enjoyed breakfast and the beautiful lake-views during your stay. We hope to serve you again soon! All the best, RR
par un voyageur vérifié
Publié le 21 avr. 2024
Room was dirty when arrived. I had to call the front desk to have someone come clean the floor. The bathroom was outdated and gross. The water went from warm to scalding. The water looked dirty when coming out. Will not stay here again.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par RR , Gestion de l’hôtel
Hi Rebecca,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR
par un voyageur vérifié
Publié le 21 avr. 2024
Just wished I was offered another room options.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par RR , Gestion de l’hôtel
Hi Latoya,Thank you for taking the time to review your most recent stay at our property. I hope we have the opportunity to better serve you in the future and earn a 5-star rating. Thank you again for choosing our property and being our guest. All the best, RR
par un voyageur vérifié
Publié le 21 avr. 2024
Property looks tired. Needs updating. Difficult to park near rooms Staff was wonderful. Bar staff and music was great.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par RR , Gestion de l’hôtel
Hi Agnes,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. We hope to serve you again soon and earn a 5-star rating! All the best, RR
par un voyageur vérifié
Publié le 17 avr. 2024
We stayed in the "older" part of the lodge. First, my door wouldn't open and I had to wait for security to fix the lock. The bathroom had what appeared to be mold between the tiles. The toilet was not fixed to the ground properly and would move. The furniture was old and out dated. And the bath had a centipedes roaming around in it. Gross.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par RR , Gestion de l’hôtel
Hi Michelle,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future. Thank you for being our guest and choosing our property. All the best, RR
par un voyageur vérifié
Publié le 16 avr. 2024
Commentaires de Gestion de l’hôtel
23 avr. 2024 par RR , Gestion de l’hôtel
Hi Bryan,Thank you for taking the time to review your most recent stay at our property. It was an absolute pleasure having you as our guest, we hope to serve you again soon! All the best, RR
par un voyageur vérifié
Publié le 15 avr. 2024
Very comfortable beds, clean rooms, nice atmosphere, nice indoor outdoor heated pool, staff was friendly and helpful. I would definitely stay here again for the price we payed off season.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par RR , Gestion de l’hôtel
Hi Misty,Thank you for taking the time to review your most recent stay at our property. We hope to serve you again soon and earn a 5-star rating! Thank you for being our guest!All the best, RR
par un voyageur vérifié de Springfield
Publié le 14 avr. 2024
Amazing hot tub
Commentaires de Gestion de l’hôtel
23 avr. 2024 par RR , Gestion de l’hôtel
Hi Cesar,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear that you enjoyed your stay and got to enjoy the hot tub! We hope to serve you again soon! All the best, RR
par un voyageur vérifié de Cool Valley
Publié le 11 avr. 2024
Commentaires de Gestion de l’hôtel
23 avr. 2024 par RR , Gestion de l’hôtel
Hi Ronald,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon! All the best, RR
