Ratings based on 3,983 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
by Lori from Brunswick, GA
Not worth the money!Posted 4-Mar-2014
Pros: The location was wonderful! 5 minute boat ride to Epcot! Great location!
Cons: Size of the beds.
When checking in, the staff was very helpful and courteous. However, the hotel does not offer rooms with queen or king size beds. Very disappointing! The view was of the parking lot which didn't really bother us too much but for the money we paid for the room the view should have been a little better as should the room have had bigger beds! We visit Walt Disney World at least 3 times a year and I have to say this is the only about the second time we have been truly disappointed! Way overpriced!
for Everyoneby anthony from costa rica
Good hotelPosted 20-Feb-2014
In ten days we did not recieve a call Of the hotel how we where? The help from the conciergre área bad
for Everyoneby Chuck from Long Island
Very Nice!Posted 18-Feb-2014
Pros: Unique hotel, access to Disney world water ferry was fantastic! You can walk to Epcot and Hilly wood studios
Cons: Disclosure about the parking expense
Location: Epcot, and holloywood studio, NICE
Staff was great and helpful, Place was spotless. Only issue was they charged for parking. 15 dollars to park. Never heard of a hotel outside of a major metro area that charges it's guests to park. But great place
for Everyoneby A verified traveller
Nice on property hotelPosted 15-Feb-2014
Clean rooms, nice staff, good experience with easy access to Parks. Didn't need the car once.
by Chris from Des Moines, IA
HIDDEN FEES!!!Posted 13-Feb-2014
Cons: Lower or get rid of hidden fees. Not a good impression when you check in and get slammed with those fees.
Location: Great location
I gave this a bad review because there were hidden fees once I arrived. Place is clean and nice but when they charge you $15 a day to self park far away from the entrance and also charge you another $20 a day for amenities that should already be provided such as wifi use. You can not opt out of any of these fees either. Bad experience and will not be staying here again. I will be sticking to the wonderful staffing of the nearby Disney Cast Members.
for Everyoneby gigi from westborough,ma
Very nice get awayPosted 11-Feb-2014
We had a short trip but the hotel made our access to the parks convenient. Housekeeping was not timely and we ended up having to call to get things we needed.
by Kay from Westchester County NY
Needs to be updatedPosted 11-Feb-2014
Pros: Location, view, bed was comfortable
Cons: Update the decor
Location: pool, water taxi, Boardwalk
Our check-in was swift but the service rep could not answer our questions about the $20 per day resort service charge. Which is crazy for 2 bottles of water and "free" internet access you get billed for this even if you don'd drink the water! So drink it!!
for Everyoneby Sam from St. Augustine, Fl
Stayed for EpcotPosted 10-Feb-2014
Pros: The water taxie to Epcot.
Cons: Bathrooms updated.
Location: Epcot and Disney.
Very close to Epcot. This was our main reason for staying and it was worth it for that alone. For the price it wasn't the best Disney property to stay at. Bathroom head some issues and could be updated. However, we stayed for the closeness to Epcot.
for Everyoneby A verified traveller from UK
Good hotel, great locationPosted 4-Feb-2014
Cons: The beds are double in size which is quite small for a US hotel so the comfort of the room could be improved with either queen or king size beds
Location: The location is perfect with other hotels nearby around the boardwalk which I think is the best location of Disney hotels.
We enjoyed our stay at the Dolphin hotel and even though there was a very large conference on with 7000 delegates this did not interfere with our stay.
by A verified traveller
Hotel central to Disney areaPosted 3-Feb-2014
Pros: will not come back, Yacht is better
Cons: service can be improved
had to ask for room service every single day otherwise they would not come