Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to airport with shuttle service

Posted 5-Oct-2014
Pros: lobby
Cons: bathrooms updated
Location: great location for the airport not for Disney
I was very comfortable in my room. The bathrooms were outdated.
Comment from Hotel Management
7-Oct-2014 by Hotel Manager, Hotel Management
Thank you for your stay at the Renaissance Orlando Airport Hotel and for sharing your experience online. We truly appreciate your gracious compliments regarding your satisfaction with the rooms, bedding, and cleanliness of our facilities. Thank you again for your compliments, we look forward to welcoming you back soon. Sincerely, Katherine S. Director of Sales Renaissance Orlando Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel but

Posted 9-Sep-2014
Pros: it was an ok hotel
Cons: Be clear on certain things
Location: Universal Studios Walk
Nice hotel, they said breakfast was included, but wonder why I had to sign a voucher for the breakfast, I guess they will charge my credit card.
Comment from Hotel Management
4-Oct-2014 by Hotel Manager, Hotel Management
Dear Anonymous Guest: Firstly, thank you for choosing the Renaissance Orlando Airport Hotel for you stay. We wanted to reach out to you while you were still in-house but could not due to not having a name to go by from your comment. We could not do our research to see if the Breakfast was included in the rate you received through Expedia. I know they offer inclusive packages and if you did purchase one of these packages, the breakfast would be included with your room rate. The restaurant staff does ask for a voucher to be signed whether or not the breakfast is included, as a verification of how many breakfasts they served that day in our Restaurant. However, the voucher you signed would be cancelled on your folio when checking out. I am happy to hear that you felt our facilities were nice and we do hope to welcome you back soon should you be in the area in the future. Charlene Partin Executive Assistant Renaissance Orlando Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 2-Sep-2014
Very nice and clean for a reasonable price. Would book again in the future. No complaints !
Comment from Hotel Management
4-Sep-2014 by Hotel Manager, Hotel Management
Thank you for sharing your feedback regarding your stay with us. I am so pleased to hear that we were able to meet your needs and expectations during your stay. We look forward to the opportunity of serving you again soon. Sincerely, Katherine S. Director of Sales Renaissance Orlando Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Great Stay

Posted 31-Aug-2014
Pros: Location to airport.
Cons: Nothing
Location: Stayed one night.
We arrived for a trip to St. Maarten. The hotel parking service was great. The visit was excellent, and will stay again.
Comment from Hotel Management
3-Sep-2014 by Hotel Manager, Hotel Management
Thank you for staying at the Renaissance Orlando Airport Hotel and for giving us your positive feedback. I was pleased to read that you enjoyed your visit and look forward to welcome you back the next time you are in the Orlando area. Sincerely, Katherine S. Director of Sales Renaissance Orlando Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from Boerne texas

Happy place

Posted 19-Aug-2014
Lots of activities at the bar every night. Nice group of staff in the restaurant and the cook for breaksfast is great and pleasing personalities God bleed
Comment from Hotel Management
22-Aug-2014 by Hotel Manager, Hotel Management
Thank you so much for taking the time to share your very kind review online. I was thrilled to hear how much you enjoyed your stay with us, your compliments are truly appreciated. Thank you for recognizing our restaurant staff I will be sharing your review with all of them at our next staff meeting, which they will be very pleased to hear. We very much hope to have the opportunity to welcome you back the next time your in the Orlando area. Sincerely, Katherine S. Director of Sales Renaissance Orlando Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Aug-2014
It was convenient to airport and they have great service and good food at the hotel. Pool was nice for our kids since we didn't have a rental car, but hot tub was dirty. Overall great place, i would stay again if I had to.
Comment from Hotel Management
23-Aug-2014 by Hotel Manager, Hotel Management
Thank you for taking the time to write a review about your recent stay at the Renaissance Orlando Airport Hotel. I am pleased that you enjoyed your stay with us. Thank you again for your complimentary comments and we look forward to the opportunity of welcoming you back soon. Sincerely, Katherine S. Director of Sales Renaissance Orlando Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Posted 4-Aug-2014
TV wasn't working, when to the front desk, they say they will send somebody to check and they never did
Comment from Hotel Management
23-Aug-2014 by Hotel Manager, Hotel Management
Thank you for staying at the Renaissance Orlando Airport Hotel and for sharing about your recent stay . I am glad that you were overall satisfied with your stay. However, I am sorry about the TV not being fixed immediately. I will talk to my front desk staff and make sure this does not happen again. Thank you again for your feedback and we hope to have another opportunity to welcome you back to our hotel and to provide you with a wonderful stay. Sincerely, Katherine S. Director of Sales Renaissance Orlando Airport Hotel
4 out of 5
Recommended
for Everyone
by A verified traveller from Orlando, Fl

Nice BUT

Posted 4-Aug-2014
it appeared air conditioner would only go to 70 i prefer lower especially after a hit Florida day. They also left 132 charge on my card fir a week that i didnt use. Other than that the hotel and its surrounding was nice.
Comment from Hotel Management
23-Aug-2014 by Hotel Manager, Hotel Management
Thank you for your recent stay at the Renaissance Orlando Airport Hotel. I am pleased to read you enjoyed your overall stay with us, and appreciate your feedback including your concern about what did not go as well as it should. I will certainly share your concerns with my management team to take corrective actions. Thank you again, I hope you do give us another chance to redeem ourselves and stay with us once again when in the Orlando Airport area. Sincerely, Katherine S. Director of Sales Renaissance Orlando Airport Hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from Alberta, Canada

very nice hotel

Posted 28-Jul-2014
Pros: clean, modern
Cons: no problems it was great
Location: close to airport with a complimentary shuttle to the airport every 30 minutes
Only stayed one night before or flight home but the hotel was try nice and clean. The staff on the desk were very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified traveller from glasgow

Posted 27-Jul-2014
The staff at hotel where great especially (Wilson) he was fantastic in helping us book into hotel even though it was just for one night before we flew back to the uk . The hotel was very laid back and we enjoyed our one night very much.