Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Tampa, FL

Wouldn't be my 1st Choice

Posted 25-Jan-2015
Front desk was not welcoming. We had 6 rooms and they were hairs all over bathrooms. They rooms smelled moldy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Close to universal studio and premium outletcenter

Posted 16-Jan-2015
It was presentable and good to stay and had continental breakfast including waffle.
5 out of 5
Recommended
for Everyone
by A verified traveller

The hotel and their staff are super nice

Posted 30-Dec-2014
The women breakfast service is excellent and friendly
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Dec-2014
This is overall a good hotel in terms of location and service. They've got free shuttle to Epcot and Universal, free breakfast and free wifi. However, what does not really satisfy me is that the AC was giving off a really unpleasant noise which forced me to turn it off before sleeping. And the window cannot be opened, sometimes you find it a bit hard to breath.
4 out of 5
Recommended
for Getaway With Friends
by Justin Mandrup-Poulsenfrom Tallahassee, FL

Surprisingly Nice

Posted 28-Oct-2014 on Hotels.com
The hotel was in a great location for a trip to Halloween Horror Nights. The hotel was in great condition and the room served it purpose. The front desk staff wasn't overly friendly but not rude either. Only downsides were the free shuttle to Universal only leaves in the morning, resulting in us having to wait over an hour for a cab to go a mile. Also, the sign said breakfast was served til 1030 am. We went down at 10am and it had already been cleaned up. Overall, wasn't a bad experience.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel was very close to Universal.

Posted 21-Oct-2014
The staff was very pleasant and helpful. They knew the answers to all questions i had.
Comment from Hotel Management
25-Oct-2014 by G G, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely
5 out of 5
Recommended
for Families
by A verified traveller

Posted 20-Oct-2014 on Hotels.com
Service was great, rooms were very clean, perfect location right next to the parks and restaurants. .
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Oct-2014
Came here to crash after a night at Universal's Halloween horror nights. Room was clean, staff was nice and helpful. The breakfast was was lame but hey it got the job done. If you need a place to chill after being chased by your worst fears this place has for you covered.
Comment from Hotel Management
21-Oct-2014 by G G, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,
5 out of 5
Recommended
for Families
by sergiofrom Miami, Fl

I was there

Posted 16-Oct-2014 on Hotels.com
great place to stay just for a getaway and compliment breakfast in the morning is good before you start your day again.
4 out of 5
Recommended
for Getaway With Friends
by Mariafrom Boca Raton, Florida

The room was good for the price!

Posted 14-Oct-2014 on Hotels.com
When I walked in, it smelled liked someone had just used the bathroom (#2)! The carpet was a matted down and seemed dirty. I wouldn't want to walk on it in bare feet. There were a few stains on the comforter underneath the bedspread. Other than that it was just fine! The breakfast was really good. For the price, you really can't beat it!