Ratings based on 316 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel was very close to Universal.

Posted 21-Oct-2014
The staff was very pleasant and helpful. They knew the answers to all questions i had.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Oct-2014
Came here to crash after a night at Universal's Halloween horror nights. Room was clean, staff was nice and helpful. The breakfast was was lame but hey it got the job done. If you need a place to chill after being chased by your worst fears this place has for you covered.
Comment from Hotel Management
21-Oct-2014 by G G, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,
3 out of 5
Recommended
for Families
by A verified traveller from Miami, FL

Posted 23-Sep-2014
Pros: breakfast OK, nice building and appearance, nice & helpful staff
Cons: better beds, pillows, replace windows A/C unit
small beds, small & shortage of pillows, old and noisy A/C
Comment from Hotel Management
27-Sep-2014 by G G, Hotel Management
Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We're glad you enjoyed your stay, at the same time we sincerely apologize about the pillows and the unpleasant noise of the AC. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveller

WOULD STAY AGAIN

Posted 11-Sep-2014
Pros: EXCELLENT FOR THE PRICE
Cons: UP GRADE THE RUG
Location: EXCELLENT LOCATION
CLEAN ROOMS/ GOOD BREAKFAST,.CLOSE TO IDRIVE,,UNIVERSAL STUDIO
Comment from Hotel Management
19-Sep-2014 by G G, Hotel Management
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
Recommended
for Families
by unknown

Not returning.

Posted 22-Jul-2014 on Hotels.com
It was a nice hotel and super close to Universal Studios but waking up to a receipt for $3 for a hotel service charge; meaning fridge, microwave, and safe. If it says included, it shouldn't charge extra! A girl at the front desk was kinda rude and not helpful at all! The breakfast bar could have been better. Also, check out is at 11 but we had housekeeping knocking on our door at 9 and than asking us when we are leaving. We definitely will not be going back!!!
4 out of 5
Recommended
by Victor from Atlanta

Very good stay

Posted 13-Jul-2014 on Hotels.com
Very good stay close to international Drive rd very close to Universal studios, very clean area a lot of paking.
3 out of 5
Recommended
for Families
by A verified traveller

Close to Universal Studios

Posted 9-Jul-2014 on Hotels.com
A beautiful hotel in a nice location. The people on staff were rude.
4 out of 5
Recommended
for Families
by Samy.

This traveller left a rating score only Posted 2-Jul-2014 on Hotels.com
4 out of 5
Recommended
for Families
by epceddie from Taunton,MA

Great stay

Posted 24-Jun-2014 on Hotels.com
We were very happy with our stay at Quality Inn and Suites Universal. It was a little hard to find at first, but it was very close to Universal Studios and International Drive. The room was clean. the elevators ran well and the hotel was very quiet. We would not hesitate to recommend this hotel to friends for an off-site stay when visiting Universal or Walt Disney World. The free breakfast was nothing fancy, but it was a good way to start the day with coffee, tea, orange juice and bagels with cream cheese. The pool was very small, but it was rarely crowded.
4 out of 5
Recommended
by A verified traveller

Great value

Posted 22-Jun-2014 on Hotels.com
Clean hotel, conveniently located (although it's still quite a walk to universal!), adequate breakfast, clean pool area with guest towels. My only complaint was the beds - not very comfortable, but for the money and convenience, I would stay again!