Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Stay

Posted 14-Apr-2014
Pros: I liked the room and the staff. The shuttle was so convenient.
Cons: The breakfast could be improved. Include some kind of meat and bagels.
Location: the location was close to attractions.
My stay was an enjoyable experience. The staff was very helpful and friendly. Comfortable beds and pillows. I really appreciated access to a laundry room.
3 out of 5
Recommended
for Everyone
by Melissa from New Smyrna Beach, FL

Convenient hotel near attractions

Posted 31-Mar-2014
Decent for an overnight stay. Very convenient and close to Universal and other attractions. Room and hotel were clean and maintained. Staff was friendly.
Comment from
2-Jan-2014
We are glad to hear from you about your great staying at the hotel and about our convenient location. We take pride in our hotel and the services we provide. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveller

nice business stay

Posted 22-Mar-2014
Pros: convenient location and reasonable price .
Location: very close to Universal Studio, though my visit was business .
They were very welcoming and pleasant, nothing to complain about .
3 out of 5
Recommended
for Everyone
by A verified traveller from Perth, WA

Good location, nice hotel

Posted 12-Mar-2014
Good hotel in good location, lots of parking, close to theme parks. Basic continental breakfast & free wifi always good. Only downfall was could get very loud outside room, with lots of kids running around even late at nite.
3 out of 5
Recommended
for Everyone
by Nikki from PA

Nice hotel

Posted 21-Feb-2014
Pros: Close to universal. Close to restaurants.
Cons: Heated pool would be nice!!
I took my teenage daughter and two young nieces to Universal for a few days. The hotel is nice. It is what you pay for. Nothing fancy, but accommodating. The pool is not heated (which I overlooked). The kids were disappointed. The staff was great! Especially Joseph. The kids really liked him. Breakfast was exactly as described. Bagels, waffles, muffins, donuts, juice. Nothing fancy, but filling. There is an IHOP right across the street. There are some great restaurants nearby. The walk to universal isn't too bad. About 20 minutes. I didn't feel comfortable walking back in the dark, so we took a taxi back at night. Cost was about 6 bucks without tip. All in all I would stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 21-Jan-2014
3 out of 5
Recommended
for Everyone
by A verified traveller

This traveller left a rating score only Posted 21-Jan-2014
4 out of 5
Recommended
for Business Travellers
by Chris from Charleston sc.

Nice and clean

Posted 7-Jan-2014 on Hotels.com
We came in for a bowl game and was very surprised how well the hotel was kept. By far the best quality Inn we ever stayed at. Definitely will use this hotel in the future.
Comment from
29-Jan-2014
We would like to thank you for taking the time to complete our online survey. Feedbacks from our guests is very important to us and will helps us with the hotel improvement and our continuing efforts to provide excellent service and a great stay. Thank you again for sharing your experience, It is always a pleasure to receive positive feedback as well as any great comment that you can make about our location on TripAdvisor, it is greatly appreciated. Kind regards, Hotel Management Team.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Good

Posted 7-Jan-2014 on Hotels.com
There is no WIFI in the room. Breakfast is good.
Comment from
29-Jan-2014
Thanks for your feedback. Your input about the WIFI and everything else will help us to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Hotel Management.
4 out of 5
Recommended
by Lindsay from Pa

Perfect price location for universal

Posted 6-Jan-2014 on Hotels.com
Rooms nice, clean. Shuttle only runs at 10:15a (2 hrs after park opens) and picks up only at 7:15 bummed on the free shuttle advert coz universal is only a mile away why only one drop off/pick up time ended up having to pay to park ...free wifi was so slow faster to use data overall clean rooms nice staff friendly (breakfast was so so )
Comment from
29-Jan-2014
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input about our breakfast, the cleanliness and everything else, it will helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards,