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Reviews of Hilton Grand Vacations Club Parc Soleil Orlando

4 out of 5
Hilton Grand Vacations Club Parc Soleil Orlando
11272 Desforges Avenue, Orlando, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1002 reviews" "
Rating 8 - Good. 206 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Clint

Travelled with group
Liked: Cleanliness, property conditions & facilities
Tight parking spots in the garage (and only a handful of handicapped parking spots), only have ice machines on two of the floors and they hold your parking pass hostage until they talk you into attending the timeshare seminar
Stayed 2 nights in Apr 2024

8/10 Good

Paulus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and grounds were beautufully appointed... Plan to return upon next famuly trip to Orlando
Stayed 4 nights in Mar 2024

8/10 Good

tammie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this property
Stayed 2 nights in Mar 2024

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay. Could be a bit loud at night but kids and Disney near by will do that. Great pools and very clean rooms. Nice staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angelo

Stayed 1 night in Mar 2024

10/10 Excellent

Jacquise, Downey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Parking right next to rooms. The pool was well maintained and there were lots of things to do on site. View was great. We have already booked our trip for next year here.
Stayed 4 nights in Mar 2024

10/10 Excellent

Dory Ann, new york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property, however, feel that you need more options for dining. Steve was very helpful and even extended my check out for a late check out. Pool area was always well kept and so were the rooms anything that you needed they were there for you. I definitely will be returning.
Stayed 6 nights in Mar 2024

10/10 Excellent

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hardwood floors was a plus
Stayed 2 nights in Mar 2024

10/10 Excellent

SABRINA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! We travel to Florida every year and this resort by far has been the best. It truly feels like a resort, clean, tons of pool chairs, friendly staff, comfortable beds! We will definitely be returning
Stayed 4 nights in Mar 2024

8/10 Good

Shangwei

Stayed 1 night in Mar 2024

4/10 Poor

Debra

Travelled with family
Liked: Amenities, property conditions & facilities
Property is rather hard to check into, parking is difficult at best. The restaurant is a joke. Icemaker in rooms do not work. Room is quiet. The bed is as hard as a rock. Good shower nice view.
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good amenities, rooms were spacious and clean, nice pool area, lots of safe and free parking. Bad was uncomfortable bed, another restaurant on the property would be nice, more tennis courts
Stayed 4 nights in Feb 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a safe feeling from the moment you drove up to the gate. You cant get onto the property unless security takes your name for starters. It shows right from the beginning that they care about there guests. Secondly they take great care of the property itself. Very clean from the moment you walk in the lobby etc. The rooms were very roomy with all the amenities you could need for your stay. I highly recommend this property especially for a long stay in the Orlando Area. You are right outisde disney but with all the comforts of home and then some.
Stayed 1 night in Mar 2024
Response from Andromeda on Mar 5, 2024
Thank you so much for your wonderful feedback! Your review means a lot to us and lets us know we’re on the right track! Thank you so much. We look forward to welcoming you back to our resort in the near future.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely amazing. The 1st night we stayed in a suite and the second we stayed in a studio. The suite was absolutely perfect. Clean, spacious, luxurious and above all worth eevry penny. The studio king was completely different in size, however, amazing. Spacious, clean and felt like a little studio home. The resort itself was so big. Lots to do and see. Thank you to all of the staff who checked us in and out. Funny, curtious and gave excellent information
Stayed 1 night in Feb 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2024

8/10 Good

Sandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, just wish the adult pool was heated.
Stayed 5 nights in Feb 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the fact that the crying children next door woke us up multiple times near the end of our stay. The walls are a little thin!
Stayed 6 nights in Feb 2024

10/10 Excellent

Shaneka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy! Nice views from the room balcony.
Stayed 5 nights in Feb 2024
Response from Andromeda on Feb 26, 2024
Thank you for staying with us! We are happy you enjoyed your stay here at the resort. Hope to see you back soon :)

10/10 Excellent

SIMON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Andromeda on Feb 21, 2024
Thank you so much for your feedback! It's very appreciated. We hope to see you back soon!

10/10 Excellent

Nick T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property especially the pool was relaxing and close to International Dr
Stayed 7 nights in Feb 2024
Response from Andromeda on Feb 20, 2024
Thank you for choosing our resort. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

8/10 Good

Rubal

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Andro on Feb 19, 2024
Thank you so much for your feedback!

10/10 Excellent

Theodore

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The resort is beautiful, as well as the rooms. It would be nice if some sort of nightlight near the bathroom. The room is so very dark. We had to leave the bathroom light on and clean se the door.
Stayed 6 nights in Feb 2024
Response from Milka on Feb 16, 2024
Thank you for your positive feedback about our beautiful resort and rooms. We apologize for the darkness in your room and appreciate your suggestion for a bathroom nightlight. Your comments help us improve, and we hope to welcome you back soon.

10/10 Excellent

Andrea Karina Romero

Stayed 5 nights in Jan 2024

8/10 Good

Salome

Travelled with partner
Liked: Amenities, property conditions & facilities
Great stay...peaceful and quiet...conveniently located close to both Universal and Disney
Stayed 3 nights in Feb 2024
Response from Andromeda on Feb 10, 2024
Thank you so much for your feedback. Hope to see you back in a near future.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Staff seemed nice.
Stayed 1 night in Feb 2024
Response from Andromeda on Feb 7, 2024
Thank you so much for your feedback. Hope to see you back soon!

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was top notch, and staff very good. Rooms and pool area excellent. Would differently go again.
Stayed 2 nights in Feb 2024
Response from Andromeda on Feb 6, 2024
Thank you for your feedback. Hope to see you back soon!

10/10 Excellent

Linda, Middletown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our short stay. The hotel was lovely, the pool area was very nice.
Stayed 3 nights in Feb 2024
Response from Andromeda on Feb 6, 2024
We appreciate your feedback. Hope to see you back soon!

10/10 Excellent

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Two large swimming pools, nice hot tub and close to Disney World!
Response from Andro on Feb 4, 2024
Thank you so much for your feedback! Hope to see you back soon!

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Andro on Feb 4, 2024
Thank you for your feedback!

10/10 Excellent

teresa, DuQuoin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Will definitely visit again soon!
Stayed 1 night in Jan 2024
Response from Andro on Feb 4, 2024
Thank you so much for your nice feedback. We are looking forward to seeing you again.

10/10 Excellent

Heloisa

Stayed 3 nights in Jan 2024

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andro on Jan 31, 2024
Thank you for your feedback!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space. Spacious.nice amenities
Stayed 4 nights in Dec 2023
Response from Andro on Jan 31, 2024
Thank you so much for your feedback!

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Hands down the best property in Orlando!
Stayed 2 nights in Jan 2024
Response from Andromeda on Jan 31, 2024
We appreciate your wonderful feedback! We hope to see you soon!

10/10 Excellent

Maite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Andro on Jan 31, 2024
Thank you for your feedback!

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Andro on Jan 31, 2024
Thank you for your feedback!

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Sleeping in a cold swamp
Perhaps the worst hotel room I’ve ever stayed in from a comfort level perspective. I spend 80-100 nights per year in hotels. Room was unbelievably humid, damp floors, so much so that your feet stuck to the laminate floors. Towels wouldn’t dry. All my clothes were damp. Just gross. Returned from an outing and it felt like a sauna. Turned on the extremely loud AC and it became cold and damp. Water running down the inside of the windows and pooling on the ground. Unreal. Wouldn’t stay there again if they offered me a free week.
Stayed 4 nights in Jan 2024
Response from Milka on Feb 16, 2024
Thank you for sharing your candid feedback regarding your recent stay at our hotel. We sincerely apologize for the discomfort you experienced, and we appreciate your honesty. Your insights help us identify areas for improvement, and we take them seriously.Your experience matters, and we are committed to improving. We hope you’ll consider staying with us again, allowing us to exceed your expectations. Please feel free to reach out directly if you’d like to discuss your stay further.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Andromeda on Feb 6, 2024
Thank you for your feedback!

4/10 Poor

Mechelle

Travelled with family
Disliked: Staff & service
Stayed 5 nights in Dec 2023
Response from Andro on Feb 6, 2024
Thank you for your feedback. Please do not hesitate to contact us if you have any questions or concerns.

10/10 Excellent

Tanya

The property was clean, tastefully furnished with adequate security and amenities.
Stayed 4 nights in Dec 2023
Response from Andromeda on Jan 8, 2024
Thank you so much for your feedback, we really appreciate!

10/10 Excellent

Shir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, enclosed, pool among other amenities. Nice staff too.
Stayed 1 night in Dec 2023
Response from Andro on Jan 8, 2024
Thank you so much for your feedback, we really appreciate!

10/10 Excellent

Stuart

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility for families as the rooms are large and the pool and activity room (including air hockey, foosball, video games, etc) are great. Location is convenient to get all the theme parks.
Stayed 4 nights in Dec 2023
Response from Andromeda on Jan 8, 2024
Thank you for your review. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

10/10 Excellent

Shenique

Stayed 5 nights in Dec 2023
Response from Andromeda on Jan 8, 2024
Thank you for your feedback!

10/10 Excellent

Shoniece, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Andromeda on Jan 8, 2024
Thank you for your feedback!

10/10 Excellent

Melissa

Liked: Cleanliness
Response from Andromeda on Feb 7, 2024
Thank you so much for your feedback!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good property. Be aware of timeshare pitch.
Reception sends you to another desk to pick up the parking pass. This desk is the Hilton timeshare desk. Instead of just giving you the parking pass, they start their pitch by offering you gift cards in return for attending their timeshare presentation. Do not give them your phone number. Hilton timeshare will call you everyday to sell you a timeshare. It is impossible to get them to stop calling you.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sunil k

Stayed 6 nights in Dec 2023
Response from Andromeda on Jan 8, 2024
Thank you for your feedback!

10/10 Excellent

kezia lynette, wilmington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The resort is close to many shops, eateries and located close to the theme parks.
Stayed 5 nights in Dec 2023
Response from Andromeda on Jan 8, 2024
Thank you so much for your feedback, we really appreciate!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Andromeda on Jan 8, 2024
Thank you so much for your feedback!

10/10 Excellent

Gully

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andromeda on Jan 8, 2024
Thank you for your feedback!