Ratings based on 1,243 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Nice hotel

Posted 18-Aug-2014
Good place to stay. Staff was very friendly. Will recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Pensacola, Florida

Perfect location

Posted 12-Aug-2014
We needed a place to stay while we played at Universal Studios. I was looking for comfortable beds, hot showers, and cold air conditioning all in a central location at a really good price. This is exactly what we found. We're a family of four. Only complaint: the pillows! Very flat and lumpy. Thank goodness, I always bring my own, so my husband just doubled up and was fine.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Aug-2014
Pros: clean and quite
Cons: keep it clean
quite place location is the best . Reasonable rates.
4 out of 5
Recommended
for Everyone
by A verified traveller from W

5 mins walk to beach

Posted 10-Aug-2014
very clean and comfortable room but a bit small, nice complimentary breakfast
3 out of 5
by A verified traveller from N.Ireland

Disappointing cleanliness,reception staff friendly

Posted 10-Aug-2014
Got good reviews so that's why I picked it but when I got there the carpets were filthy and needed replaced. Had to ask for towels on many occasions because cleaners never left any. Beds were clean and staff were friendly
2 out of 5
by A verified traveller from Missouri

You get what you pay for

Posted 9-Aug-2014
As soon as we got there we were warned about taking towels out of the building, ie to theme parks etc. This is understandable to reduce costs of lost towels, but this would also explain why for 3 people they only have us 2 towels. We had to complain to get any more. Anything we asked for was either a hassle or never showed. The entire building was humid, which explains why there was a loud dehumidifier in every room. The tub wouldn't drain. It's called movieland because of the random, repeating posters around the building. There is a desk in the lobby promising cheap tickets to all local attractions that states there is no catch...until you almost seal the deal and they try to swindle you into a vacation club plan while keeping your tickets hostage. The staff is not knowledgeable, unhelpful, and unfriendly. Every vending machine in the building is broken and the only ice machine is on the top floor and it was in pieces, not to mention half the lights on that floor were out. Literally half. Do not go there unless you simply want a hard bed to lay on for the night. I had low expectations going in and this hotel didn't even come close to meeting them.
4 out of 5
Recommended
for Everyone
by A verified traveller from england

A good hotel, little tired but perfect location

Posted 8-Aug-2014
We had a brilliant holiday, hotel was perfect for what we wanted, close to all theme parks, shops and places to eat, a nice pool with comfy sun beds .... Value for money
2 out of 5
by A verified traveller from PR

Old Hotel ..just location

Posted 6-Aug-2014
Pros: Location
Cons: ALL !!
Location: Wet & Wild ..Universal Studios.. Restaurants
SUper and clean pool..Dirty carpet..bad odors..laundry room in bad condition..
4 out of 5
Recommended
for Everyone
by A verified traveller from PR

Nice

Posted 5-Aug-2014
Its a little old but nice for the price. Its my second stay and coming back.!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 4-Aug-2014
Wasn't that bad... I stayed there with some friends for 3 days and I have not complaint despite to those bad reviews