Ratings based on 1,103 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
by Nigel from North Yorkshire
Not a Good Note; OverallPosted 17-Apr-2014
Pros: sadly Nothing
Location: Location Good. I trolley was right outside
Very poor the staff were not very knowledgeable at times.the Hotel was very ran down in the way of the decoration. carpets smelted and in the lifts also.As for me room well I cant say a good word about it,for example.One of the double beds was placed on a made up rough timber frame The sheets and blankets either had rips or holes in them.There were other that had repaired.The Air-con was noisy.The shower curtain was ripped.The towels was very worn and not soft. But my main crepe was with the house keeping alot of them had poor knowledge of basic English Although there was 2 of us staying for 2 weeks they never left full set of towels,sometimes they only left a part set.One day they left one hand towel and that was it.On average you had to wait up to a hour in receiving them.They would not leave any of the free bees like soap or shampoo.You had to ask contently,some times you had to do make hand movements like washing your hands or brushing your teeth.One night I went down to see Manager about lack of towels, he was not very helpful at all I could go on and on but wont.Overall I would not stay in this Hotel AGAIN
by A verified traveller
Pros: The pool and the location.
Cons: Better maintenance. Maybe continental breakfast.
Location: The location was great. Everything you need is close by. Wet n Wild across the street. Restaurants all around.
The only good thing about this hotel is the area its in and the pool outside. We had no hot water. Disappointed in the quality of the hotel as well.
for Everyoneby A verified traveller
Good hotel for couple days stayPosted 14-Apr-2014
everything was good only problem was the beds and pillows were not comftorable. but it was close to the universal park and the price was good for 2 days stay
for Everyoneby Selwyn from Willow Grove,Pa.,
Nice hotel, close to all attractionsPosted 11-Apr-2014
Pros: Its location
Cons: I ca'nt think of anything
Location: The location was excellent and within easy reach of all attractions
It was mostly for business,but I had a great time.
for Everyoneby A verified traveller
Nice HotelPosted 7-Apr-2014
Clean and good size rooms. No complimentary wifi though. Good location close to casinos at top end of strip. Parking available.
by Deb & Roger from Cincinnati Ohio
Needs improvement.Posted 6-Apr-2014
Pros: See above
Cons: See above
Location: Very good general location. Very safe.
Pro: Clean room, pool area and lobby. Located near many activities,places to eat, shops and walk. Safe area. Price Good breakfast buffet next door. Cons: Poor quality of bed linen and pillows. Difficult getting clean towels daily. Water was cold>medium at best. Hallways/elevators needs updating on carpet. Cleaning staff playing loud music in early AM. 700a ish.
for Everyoneby Krys from Chicago
Good location.Posted 6-Apr-2014
Pros: Location, pool.
Cons: Hotel is in need of major updating.
Location: Wet & Wild, Universal Studios.
Hotel is located close to many attractions like Wet & Wild, Universal Studios and ton of dining options. Hotel is dated & more resembles motel than hotel. Our room was dark, but fairly clean. We did ask room service to vacuum the rug as it has not been done during our stay. No bugs, hot water, good AC. Pool was pretty large and mostly deserted. Breakfast buffet at the hotel (costed extra) is ok, although fruit mostly from the cans. Do not be tempted to try breakfast buffet next door! Same price as the hotel, but food was awful - fried on the old grease. Overall it was ok value for the money considering we came back only to sleep in the hotel.
for Everyoneby A verified traveller from Indiana
Nice hotel; nice locationPosted 3-Apr-2014
Pros: I liked the location and the facilities, particularly the large-screen TV.
Cons: The maintenance department should look into the commode reservoir in Room 120. It leaked enough water to cause it to fill up again about every two mi
Location: Location is good. The hotel is connected to a Black Angus Steak House that has a nice menu and a breakfast buffet. A Ponderosa is down the street.
The hotel is nicely located on International Drive, near several chain restaurants and attractions such as The Titanic Experience. Everything (wi-fi, location, facilities) was as advertised.
for Everyoneby Patty from Orlando, Fl
Nice hotel close to Universal, wet n wild.Posted 3-Apr-2014
The kids had fun at pool. The game room had fun games but smelled bad. The Buffett next store was ok! But it was very close to Universal so you can go back and forth easily. So I think it was a great stay!
for Everyoneby Ken from North Providence,RI
5th time not a charm...Posted 2-Apr-2014
Pros: Housekeeping was great, room clean, close to restaurants and attractions....
Cons: WIFI SERVICE!!!
This is the 5th time i've stayed at this hotel. I stayed this time for 9 days, and from day 1, I had no wifi service in my room, which was a major disappointment! I did bring it to the attention of the hotel staff immediately, and other than apologize, could not resolve this for me. Now I will have to think twice before I stay here again....